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You are here: Home / Archives for All Posts / Communication / Public Relations

Public Relations

October 21, 2022 By Erik Deckers

Book Authors, Your Publisher Will Not Handle Your Book Publicity for You. Only You Will.

A few days ago, I spoke with two different people who were ready to publish their very first book. They wanted to know how to find a publisher that would handle their book publicity for them.

“Oh, your publisher won’t promote your book for you,” I said.

“Really? I thought the publisher handled all of that!”

“No, not at all. Unless your last name is Grisham or Patterson, your publisher won’t do shit for you.*”

* (Technically, that’s not true. Your publisher handles all editing, page layout, and cover design. You pay for that if you self-publish.)

It’s inescapable: When you write a book, you need to do your own promotion, or you need to hire someone to do it for you. Your publisher won’t do it, your agent won’t do it, your friends won’t do it. (Hell, they’ll barely buy your book!)

And people will not flock to your book just because you wrote it.

Your book may be great, but no one will care.

That’s because there are close to 1 million books published in the US each year. And if you count self-published books, that number is closer to 4 million.

Also, if you do manage to find a publisher, there’s only a 1% chance that your book will reach a bookstore.

Out of the 1 million books published this year, only 10,000 will make it to a bookstore. (My last edition of Branding Yourself was not placed in Barnes & Noble, even though they carried the last two editions plus my other book, No Bullshit Social Media. My publisher said Barnes & Noble just wasn’t a viable partner for them anymore. One of the biggest biz-tech publishers in the country, and they no longer worked with Barnes & Noble.)

So, your book is not going to magically sell just because you wrote it. If it did, we’d all be rich.

Which means you need promotion and publicity.

But your publisher is publishing dozens, if not a few hundred, books per year. Do you think they have the time to devote to your book and ignore all the others?

Absolutely not. If your publisher can put any weight behind the promotional efforts, it will be a few hours of sending a generic press release to all the same media outlets, blogs, and podcasters they send all other book announcements to. And then it’s on to the next book. And the next one. And the next one. And soon, your book is forgotten along with all the others they just promoted.

In fact, when you submit your book proposal or manuscript to a publisher, they’ll want to know the size of your social media footprint and newsletter subscription list. And if it’s not “a lot,” then they won’t publish you. It doesn’t matter if your book is the second coming of Confederacy of Dunces, they will give you a hard pass.

Which means you’re on your own.

Which means — and I cannot stress this enough — you need to do your own book publicity.

Let me say that again but in a bigger font.

You need to do your own book publicity!

If you don’t do it yourself, your book will not get promoted.

Oh sure, you could pay someone to do it, but you won’t get good publicity for less than a few thousand dollars per month.

It’s a question of time versus money: If you don’t have the time, then you need to pay someone to do it. If you don’t have the money, then you need to do it yourself.

Without explaining how to do it all (because there are several good books on the subject (affiliate link)), your publicity efforts should include:

  • An email newsletter campaign.
  • A social media campaign (Twitter and/or Facebook, plus maybe TikTok).
  • A book reviewer/blogger campaign.
  • A podcast interview campaign.
  • A paid online advertising campaign.
  • An email-your-friends campaign. (Email each of them, one at a time, ask them to buy.)
  • A convention/conference campaign.

You don’t have to do all of these things, but you need at least two of them — the first two — because they’re the easiest, they can be automated and scheduled, and they’re free. (Sign up for Mailchimp or Moosend; they have free starter options.)

I don’t care if you hate social media. I don’t care if you don’t know how to do an email newsletter. I don’t care if you hate having to email 200 book bloggers one at a time.

You have to do it. You have to do it. You have to do it.

Because your book won’t sell otherwise. Period, end of sentence.

Otherwise, your book will be the greatest thing you’ve ever done that no one will ever know it. You’ll sell it to a few friends and family members, and your partner will secretly buy three copies and give them to friends. But it will be just a tiny drop in 4-Million-Books-Published-Each-Year Ocean.

So let me say it again, but in red: You need to do your own book publicity!

“But I don’t like social—”

I don’t care. Get over yourself.

“But I don’t know how—”

I don’t care. Figure it out.

“But I don’t have the ti—”

I don’t care. Make the time.

“But I—”

Knock, knock.

“Who’s there?”

I don’t care. Do you know who else doesn’t care?

Everyone!

You need to do book publicity to make them care. You need to promote your book until you’re sick of it. And then you need to promote it some more. And when you think everyone else is sick of it, promote it some more.

Bottom line: You’re going to spend 90% of your time writing your book. And you’re going to spend the other 90% promoting it.

Because if you don’t do it, no one else will. No one will care as much as you. No one is invested as much as you.

You can either pay someone to do it, and they won’t spend as much time on it as you want.

Or you can suck it up and do it yourself.

Because your publisher will not promote your book for you.

Final note

All of this is not to discourage you into giving up or not seeking publication. You absolutely should. Submit to agents and publishers and get your book out into the world. You deserve to be published! People should read your work. Just be aware that your work is not done once you write The End. It’s only beginning.

Photo credit: Dimhou (Pixabay, Creative Commons 0)

Filed Under: Books, Branding Yourself, Marketing, Personal Branding, Public Relations, Social Media, Social Media Marketing, Writing Tagged With: authors, book writing, public relations, publishing

September 26, 2018 By Erik Deckers

What a Beef Stroganoff Recipe Teaches About Bad Blogger Outreach

One of the problems with having a blog about content marketing is that people want to constantly post guest articles on my website. And just like the spam connections I get on LinkedIn, these all follow a certain formula.

Dear NAME,

I enjoyed reading your blog post at URL, and thought you might be interested in an article about TOPIC.

We just wrote an article about SIMILAR TOPIC and thought you might want to post it on your blog.

And don’t forget to include the backlink that will boost our skeezy client’s Google search ranking and possibly help affiliate sales. [I’m paraphrasing that last part a bit. — Erik]

And no, I’m not exaggerating. I get two or three of these messages per month. They all follow the same formula, they all want to publish something that is sort of tangentially related to what I write about (content marketing and writing), and they all praise an article they never actually read.

But I got an email last week that may qualify as Worst Email Ever. I could tell that not only was the entire process automated, the author hadn’t actually read any of the information he purports to have read. This is what I got.

Dear Editor, [My name is literally all over my website. —Erik]

My name is [J—] and I’m the Editor at [Unnamed Website]. I was doing research on beef stroganoff recipes and just finished reading your wonderful blog post: https://problogservice.com/tag/content-marketing/

In that article, I noticed that you cited a solid post that I’ve read in the past: http://beefandboards.com/

We just published a delicious beef stroganoff recipe complete with step-by-step pictures and detailed instructions. You can find it here:  [URL that I will not dignify with a backlink]

If you like the recipe we’d be humbled if you cited us in your article. Of course, we will also share your article with our 50k newsletter subscribers and followers across our social platforms.

Besides, my mom made the best beef stroganoff!

Four issues told me that J— hadn’t read anything.

  1. The “article” he supposedly read is a Tags link on my blog. You can click a tag on any blog and read all the articles that have been tagged with that keyword. So it’s not an article, it’s a whole list of articles. He would know that if he had even briefly skimmed that page.
  2. The “solid post” he’s read in the past? It’s a URL for Beef & Boards Dinner Theater. Beef & Boards used to be a national chain of dinner theaters that closed down. The only one left is in Indianapolis, Indiana. The URL is to an entire website, not a single blog post.
  3. The article he wanted me to link to was about how to make beef stroganoff. And why? Because I wrote an article about a place called Beef & Boards. Again, if he had read my blog, he would see there are no recipes; if he had read the actual article I wrote, he would have seen there’s no mention of food.
  4. This was the first and only article I ever wrote on this blog where I mentioned Beef & Boards, and it was based on an interview I did with an actor in a show at that theater. I was a travel writer for several years, and I wrote about Beef & Boards shows on other blogs, but I never did a theater review on my work blog. J— would have known that if he had read other articles; he clearly didn’t.

So I wrote back to J— and said that while I was not interested in publishing a beef stroganoff recipe on a blog about writing and content marketing, I would make sure his request appeared on my blog rather soon.

And now it has.

A Plea to All PR Flacks and Content Marketers

To those of you doing blogger outreach, please please PLEASE write individual letters to your contacts, not form email.

Don’t find a way to automate this so you can do more faster. This is not something where you want to pump out hundreds and thousands of emails every week. If you’re only going to get a 1% success rate, the trick is not to send out more spam, it’s to give your efforts a more personalized touch. Reduce the number of people you contact, and don’t waste the energy and effort on contacting people who aren’t a good fit for what you do.

Look, you already have a job where you sit down all day and the only things you move are your fingers. Don’t find a way to be more lazy about it.

Instead, just try these simple steps:

  • If you say you read an article, make sure you actually read it. Quote something from it. And not just the opening sentence. Talk about why that article is important to you.
  • If you’re going to send any links, copy and paste them into your browser and then test them. Make sure you grabbed the right link, and that it actually works.
  • Tell the other person why you think your article would make a good fit on their blog. It shows that you read more than one, which means you’re actually interested in them. They’re more likely to accept your request that way.

Blogger outreach is tough because you’re writing to people who aren’t likely to write you back. But that doesn’t mean you should take shortcuts or automate the process to make it easier. I’d be willing to wager that you’d get a better response if you wrote 10 individual emails per day than sent out 100 automated messages.

Photo credit: JeffreyW (Flickr, Creative Commons 2.0)

Filed Under: Blogging, Blogging Services, Ghost Writing, Public Relations Tagged With: blogger outreach, content marketing, influencer marketing, travel writing

September 3, 2013 By Erik Deckers

Five Things Miley Cyrus’ Tongue Can Teach Us About Business

My friend Casey jokingly challenged me to write this post:

After Miley’s R-rated performance at the MTV Video Music Awards (VMAs), including gratuitous tongue wagging and grinding on singer Robin Thicke, social media was ablaze with shocked reactions and stunned disbelief at what they had seen.

Of course, I’m never one to turn down a good “What _______’s tongue can teach” blog post, so I accepted the challenge.

There are a few business lessons, especially related to crisis communication, we can all learn from Miley Cyrus’ tongue.

Sort of.

1) Transparency and visibility are not always highly valued.

Transparency and authenticity are the two big watchwords the social media hippies like to spout. But there’s such a thing as too much transparency. No one wants to know how sausage is made, and no one wants to see your Gene Simmons-esque tongue flapping in the breeze.

There is such a thing as too much transparency. Don’t air the company’s dirty laundry just because you think you should. Which leads us to. . .

2) Just because you can doesn’t mean you should.

We hear about the PR stunts and the corporate jackassery all too often in the business pages, and we read with the appropriate amount of shock and horror. And that should clue you in that PR stunts backfire, and jackassery, well, is not looked kindly upon by most people.

This means that while some things may be legal, that doesn’t mean they’re right — looking at YOU, Wall Street!

3) When your actions get in the way of your message, rethink your plan.

My oldest daughter used to love Hannah Montana, and I will grudgingly admit that she has a modicum of talent (“he mumbled curmudgeonly”). Which, I assume, is why she was invited to the VMAs in the first place. But I couldn’t even tell you whether she sang that night, or what song she did sing. And I’m willing to bet that in 10 years, no one will remember the song, but they’ll remember her performance.

Do I really need to draw this particular analogy out for you? Don’t do stupid stuff.

4) If you’re going to screw up, you’d better have a plan for recovery.

In a recent interview, Miley cited Madonna and Britney Spears as positive role models other singers who have made, um, questionable decisions about performances, and she pointed out that people forgot all about it.

Eventually.

Of course, you have to have a lot of star power to pull off a “screw you, I don’t care” recovery plan successfully. For the rest of us, you need to work on containment and recovery. You need to work on overcoming the issue. Don’t hide from it, don’t deny it, don’t pretend it didn’t happen. The road to business failure is paved with bad PR advice.

Just cop to the problem, admit it, apologize, and move on. Assuming your problem isn’t legal or going to see you in court/jail, just shrug it off and promise to do better.

5) When that’s not even the worst thing people are discussing, you’ve got bigger problems.

All the photos I’ve seen of Miley are of her tongue sticking way out of her head. Not all of them are of her grinding on Beetlejuice, but they are all of her and her tongue. And yet that’s not what people are talking about. When every photo is of your tongue, and yet that’s not even the elephant in the room — though, given its size, it does give the elephant’s trunk a run for its money — then you have a problem.

Don’t lose your small problems in your bigger problems. If you’re going through a crisis with your company, you still have to focus on the smaller problems at the same time: deliveries, customer service, sales, etc. You don’t shut down. You don’t assume that your customers will give you a pass. You take care of business and deal with the crisis at the same time.

Filed Under: Broadcast Media, crisis communication, Public Relations, Social Media, Traditional Media Tagged With: crisis communication, public relations, Social Media

August 22, 2013 By Erik Deckers

Five Things To Stop Putting In Your Press Releases

Press releases are one of those not-dead-yet tools that lazy PR professionals still insist on sending out to hundreds and thousands of journalists and bloggers. I still get press releases for movie releases taking place in L.A., inviting me to attend the red carpet rollout of some indie movie. Clearly they’re not culling their lists.

When I did crisis communication, we got a real sense of pride if one of our releases was published verbatim, or nearly so, by our state newspapers. That’s how we knew the real journalists were taking us seriously. That, and our success rate (it was an outstanding day if you could bat .500 on story placement). To do it, we needed solid, tight news stories, not a marketing puff piece.

Many releases I see are just abysmal. I don’t know if the agencies are teaching young flaks the wrong way, or if they’re teaching it in college, but there are some serious errors that are keeping your stories from getting published at all. Here are five things you need to stop putting in your press releases.

1. Marketing copy, especially in the opening paragraph

“ABC Coffee Stirrers, the leader in the coffee stirring industry since 1978 and the developer of the Turbo-Whoosh titanium stirrer, is pleased to announce the acquisition of Global Stirrings, a Canadian coffee stirrer manufacturer.”

Do you see all that dreck? All that extra crap about ABC’s history? That’s amateur hour. That stuff goes at the end of the press release in the <H2>About ABC Coffee Stirrers</H2> section. You know, the part nobody reads. It’s going to get cut out anyway, because journalists like real openings, not a copy-and-paste of your About Us page. When you write that, you sound like a flak, not a journalist, and the editor may pitch the release out of spite and loathing.

2. Adverbs, adjectives, and competitive language

“ABC Coffee Stirrers have proved to be 33% more effective at mixing a coffee drinker’s cream and sugar into their beloved morning java. And customers have eagerly demonstrated their strong preference for the Turbo-Whoosh by increasing sales by a staggering 12% every year for the last five years!”

Newspapers and TV stations are supposed to present the news in an unbiased, objective manner. That means they don’t get to express their opinion. They don’t get to say whether something is good or bad. They typically don’t talk about products, unless those products killed someone.

That means they’re not going to talk about how much better your product is than anyone else’s. They’re not going to publish the “news” written by your product manager. And they’re not going to talk about increased sales, customer preference, or improved performance.

You may get that kind of coverage in trade and industry journals, but you still need to avoid the adverbs and adjectives. If your press release sounds like a freshman English Comp essay, pitch it and start over.

3. Copyright and Trademark symbols

The company lawyer may have told you to put them in the release, but the ®, ©, and ™ symbols don’t belong in press releases for two simple reasons:

  1. They could interfere with SEO. While we can’t be sure how Google treats these, why risk it? Maybe they ignore those symbols, but maybe they treat it like a regular word. No one is going to search for ABC™ Coffee Stirrers®, so don’t make that a search term.
  2. Those don’t appear in news stories. The editors are going to delete them anyway, so don’t make extra work for them or you.

Unless the company lawyer also has a background as a journalist, ignore anything they tell you about writing press releases.

3. “We’re very excited” quotes

“We’re very excited about the merger between our companies.”

“We’re very excited about our laptop upgrades.

You can’t be equally excited about both things. Saying “we’re very excited” about every damn thing that happens is either lazy writing, or your CEO is off her meds. Find another way to express interest or enthusiasm. Better yet, don’t even bring it up at all. We all know you didn’t interview the CEO for this, and if you did, she probably didn’t say this at all.

Talk about the benefits of the news item. Is the merger going to add jobs? That’s your lead quote. Is it going to improve profitability by $10 million? Then that is. No one cares who’s excited; that’s not news. The jobs and profitability are exciting. Only include things that drive the story.

4. Business jargon quotes

“This new relationship will help us streamline mission-critical functionalities as a way to regenerate impactful niches.”

No one talks that way in real life. If they do, make sure they aren’t having a stroke.

But even if they do, preserve their reputation and avoid marketing words altogether. Make them sound like a real human being since, not a marketing textbook.

(Note: It’s easy to confuse marketers with real human beings, but do your best. Give them the benefit of the doubt, and translate their marketing gobbledygook into real words.)

If you don’t have good quotes, the journalist will either email you or call you for a follow-up quote that uses real words. Save them the time and give them a quote that sounds realistic and not one made up by the Dack.com Bullshit Generator (which is what I used to write that sentence above).

A press release is supposed to sound like a real news story written by a real journalist. Most PR flaks don’t know what that looks like, so they keep putting out the same garbage week after week. Then they complain that their stories aren’t being published and that their clients aren’t getting any traction. Start writing real journalistic stories and send out only newsworthy items. You’ll see your success rate — and self-respect — increase.

Filed Under: Blogging, Broadcast Media, Citizen Journalism, Language, Print Media, Public Relations, Tools, Traditional Media, Writing, Writing Skills Tagged With: crisis communication, marketing, public relations

May 21, 2013 By Erik Deckers

Where Should Social Media Live? Marketing, That’s Where

Amber Naslund recently commented on a post of mine, and said:

As social business becomes more the MO instead of just “doing social media”, we still don’t have an answer for where it lives, and it needs somewhere. I don’t think it’s going to be enough for it just to be dispersed independently in various departments. We have C-suite roles that are holistic and support the entire business. HR and IT do that to an extent, too, because they’re practices that have to carry across and touch all disciplines. I think social business needs to be that way too.

But as it matures – and maybe even after it’s well established as best practice – it needs some kind of alignment in order to thrive. I’ve yet to make up my mind whether that means there’s an executive that’s responsible for ‘social business’ itself or something else, but the reality is that we need someone to be accountable for the purposes, vision, and results of social business initiatives (and things like innovation, organizational design, culture development ) as their purview, not just an aspect of their job description.

This has been an ongoing question, and one that is not easily answered.

Except that I think it’s the Marketing department.

If you look at Marketing as the communication channel between customers and the company, and not just the department that makes brochures, pictures, and websites, it makes sense. Marketing communicates through web, print, broadcast, and even direct communication. How those messages reach their audience depends on the mediums (media) where they’re found.

There are those who would argue that it should belong in PR, because they have to communicate with journalists and industry bloggers who are all using social media. Some will argue that it should be in customer service, because it has become an established customer service communication channel. (I would argue that customer service should be folded into marketing, since they focus on customer retention, but that’s a different blog post.)

But if anything, the responsibility for social media needs to be kept in marketing for the communication aspect, and the other departments need to be allowed to use it as part of their own responsibilities. If anyone is going to decide what the social media strategy will be, that should come from marketing, but in cooperation with PR, Customer Service, and any other departments using it.

As I said in a recent blog post, Social Media Stars Killed Social Media, we’re reaching the point where social media is just going to be another form of communication, like email and the phone, and we’re not going to have dedicated social media professionals.

So when that day comes that social media professionals just turn into regular old professionals, they need to land in the marketing department.

Filed Under: Communication, Marketing, Public Relations, Reputation Management, Social Media Tagged With: customer service, marketing, public relations, social media marketing

April 23, 2013 By Erik Deckers

Is the Forbes Top 50 Social Media List Flawed?

If you made the Forbes Top 50 Social Media Influencers list, you’re generally regarded as being pretty hot stuff. The Top 50 have a lot of influence, are extremely knowledgeable, and are connected to tens of thousands of people in their various networks.

If you didn’t make the list, you can tell yourself you were #51, or just try harder next year.

This year’s list was compiled by Haydn Shaughnessy using a “Pull Report” from PeekAnalytics.com.

There are also some basic criteria for involvement – experts must be creating their own content, and it has to be about social media. See more on the criteria here.

On the scoring, Peek Analytics gives people a score called Pull. If an individual has a Pull of 10x, that means that the audience the individual can reach is at least ten times greater than what the average social media user can reach.

Sounds pretty straightforward: if you’re a rockstar, you’ll be on the list.

Except it’s missing several notable names.

Seriously, these guys didn’t make the list? Jason Falls (l), Jay Baer, Chris Baggott (standing)
According to Judith Gotwald on Social Media Today (25 Social Media Influencers Forbes Ignored (And Why)), the Forbes list has snubbed a lot of pretty influential people, including several who were on last year’s list: Jay Baer, Jason Falls, Gini Dietrich, Charlene Li, Brian Solis, C.C. Chapman (Forbes did include his Content Rules co-author, Ann Handley), and even Mitch Joel.

Of course, Forbes does include some of the names you would expect: Mari Smith, Chris Brogan (but not his Trust Agents co-author Julien Smith), Liz Strauss, Jeff Bullas, Scott Stratten, and Dan Schawbel (disclosure: I write for Dan’s Personal Branding blog).

So what’s up? What happened to the names you would normally expect to see? Did Shaughnessy forget them? Did the non-Forbes people drop off on their Pull? Was PeekAnalytics having a bad day?

Admittedly, many names on both lists are names you expect to see year after year on a Top 50 or Top 100 list, but many of these missing names are glaring in their omission.

I’d like to see some better explanations for the list, and who did and didn’t make it, and why/how. I’d love to hear some of that “inside baseball” talk to explain how he went about determining who to measure, and who not to. How did he come up with the names to check? Is Pull based entirely on followers and reach, or is more like Klout, which could give a person with a very small following a high score because they the followers interact frequently? Or did Shaughnessy want to give some new people a shot at being on the Forbes Top 50? That’s admirable if it’s true, but then the list isn’t accurate or reflective.

It’s not that I’m suspicious of Forbes’ list, or will reject it out of hand, like it’s some partisan wing-nut website. It’s just that the exclusion of several noted social media experts is, well, eyebrow-raising, to say the least.

At the very least, Forbes’ list will be seen as problematic, which can be fixed with some basic explanations. At the worst, it’s a flawed list that is seriously lacking in its execution. I can’t wait to see what happens next.

Filed Under: Marketing, News, Personal Branding, Public Relations, Social Media, Social Media Experts Tagged With: Jason Falls, Jay Baer, Social Media, social media analytics

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