Marketing

July 18, 2022 By Erik Deckers

Questions About Personal Branding for the Writing Workshop of Chicago

A few weeks ago, I spoke at the Writing Workshop of Chicago about personal branding secrets for authors. We had a great question-and-answer period at the end, but we ran out of time before we ran out of questions.

So the organizer and fellow humor writer, Brian Klems, forwarded the questions to me and I decided to answer them in a blog post. This way, he can refer all the attendees to this page and there’s a permanent location for the questions. But more importantly, I’ll get a bump in web traffic.

First, Yvonne asked, “Are Facebook author pages useful?”

Yes, they are, for a couple of reasons. One, a lot of your readers are on Facebook and it’s easy to point them to that page. Second, it gives you more privacy because you don’t have to be Facebook friends with your readers. You don’t necessarily want them to see your personal stuff, so an author’s page is a great way to do that.

However, keep in mind that Facebook limits the reach of its pages in the hopes that you’ll pay to boost your different posts. Depending on what you write, you might be better off creating a group about your books or topic. Groups updates are not throttled the way a page’s updates are, plus you can encourage more discussion among your readers.

But don’t let the Facebook page/group be your main hub of activity. Try to have a writer’s blog/website as your central hub and treat Facebook and other networks as the spokes.

Maria asked, “I’d always heard you should not post the same things on your various social media channels, so you give people an incentive to follow you in different areas. Your thoughts?”

That’s mostly true. One thing to keep in mind is that people will not see all your social messages. That is, my readers don’t see what I post on Twitter, Facebook, and Instagram at the same time. People have their preferred social networks and probably won’t go to the others just to find you.

Having said that, you can take advantage of each network’s format to post your best message. You get 280 characters on Twitter, but you get 2,200 on Instagram. You may want to cram several #hashtags into a tweet, but stick them in the first comment on Instagram.

If you want to do simple things like sharing Instagram photos to Twitter and Facebook, you can automate that with Zapier or If This Then That. You can set it up so when you post a photo to Instagram, it will automatically be shared to Twitter and Facebook. That’s a real time saver. But if you want to have separate and distinct messages, you can either do it one at a time, or you can use a service like Loomly to post from a single dashboard. You can also use HootSuite, but it costs nearly $50 per month, compared to Loomly’s $26 per month. Which makes me think doing it one network at a time is ideal for most writers.

David wanted to know, “How important in LinkedIn for authors?”

That depends. It’s critical for business/non-fiction authors, not so much for fiction writers. You can find readers on LinkedIn, even if you’re a scifi/romance/mystery writer, but it’s going to be difficult to find them since most people go there looking for work-related content.

If you only have a limited amount of time and energy to focus on one or two social networks, stick with the ones that are going to do you the most good. LinkedIn won’t be that unless you’re writing business-related books.

Howard wondered, “What do you think about #BookTok on TikTok?”

Honestly, I haven’t watched it enough to have a strong opinion about it, but I will say that anyone who’s talking about books is doing important work, and they’re finding thousands of fans.

There are several channels/creators who have gotten very popular on TikTok talking about writing and books. So if you want to join their ranks, go for it. TikTok has become an important platform for a lot of people, mostly Gen Z, so you should take advantage of that.

Clare asked, “How does your intended audience shape how you brand yourself? For example, I write middle grade fantasy.”

That’s a great question, Clare, and almost worth its own blog article, if not an entire book!

Remember, a brand is an emotional response people have to our face and our name. (Or if you’re a company, the emotional response to your name and logo.) When you think about brands like McDonald’s, Nike, BP, or the Chicago Cubs, people have an emotional response to them. They love them or hate them.

So the emotional responses our readers have become our brand. We can shape and hone that brand ourselves, but ultimately, we’re not responsible for how people perceive us. We can do all sorts of great work and people’s emotional response can be “Yay!” “Ugh!” or “Meh.”

Having said all that, you should treat your personal brand almost like a persona or a character you play. That’s not to say you should lie about who you are. Rather, your personal branding efforts should match what your readers and fans expect of you.

If you’re a middle-grade fantasy writer, the kinds of things you share on social media should be about middle-grade fantasy subjects: swords, dragons, wizards, etc. It’s not really the place to write at length about the supply chain crisis or your thoughts on the January 6 hearings. You can do that elsewhere, but not on your author profiles because it doesn’t match what your readers want.

On the other hand, if you’re a political/current events writer, you don’t necessarily want to share your cosplay photos from Dragon Con.

So, in that sense, your audience shapes your personal branding efforts because you should give them what they want.

Cindi wanted to know, “Do you use some of the new social media platforms, Locals, Rumble, Spotify, and Truth Social?”

Not really. For one thing, there are thousands of social networks these days, compared to the few dozen there were when I first started doing all this in 2007. So I can’t even keep up if I wanted to.

Having said that, I’m not against using a new social network, and I’ve joined a few but I never stick with them. However, I’m always on the lookout for new alternatives to the ones I use now. Is there a new Twitter alternative? Where should I go if Facebook collapses? Is there something better than LinkedIn?

Ultimately, if I can find a network that looks like it won’t fail, doesn’t depend on rocket-like growth just to survive, and lets me quickly and easily post updates (this is one reason I haven’t gotten into TikTok yet), I’ll use it.

And finally, Mandy put a smile on my face when she said, “@erik awesome stuff (no question) :-)”

Thank you, Mandy! I appreciate it. I always have a great time speaking to the Writing Workshop classes.

If you have any other personal branding questions, just drop them in the comments and I’ll be happy to answer them. Thank you to everyone who came to the event, and I look forward to seeing you soon.

Taken from “10 Personal Branding Secrets for Authors” by Erik Deckers”

July 12, 2022 By Erik Deckers

Don’t Worry If You Write Similar Articles: 5 Reasons Why You Should

Sometimes when I’m working with clients, I’ll write similar articles with topics that overlap in one or two ways. They cover nearly the same topic. Or they use some of the same keywords. Or they cover two different solutions that solve the same problem. Or two different problems that can be fixed with the same solution.

The clients will often want to scrub the similar articles, worried about the overlap.

“It’s fine,” I tell them. “It doesn’t matter if we have overlap. In fact, we want them to overlap, and here’s why.”

And then I lay out concise, logical reasons about why you should write similar articles for content marketing purposes.

Your readers are not reading every article.

People come to your website because they’re looking for a particular solution, or because they came in on a single Google search. When they come, they’ll read the article they need and then they’ll leave again. They don’t poke around looking for similar articles, and even if they find them, they won’t suddenly abandon their quest for your product.

“Oh, crap! I was all set to spend six figures on this solution, but these jerks wrote two somewhat similar articles!”

Sounds silly, doesn’t it? That’s because it doesn’t happen. And if people do find two similar articles, they may read them both, which is what will ultimately drive them down your sales funnel.

People are using different keywords or phrases to find you

Your website should rank for different keywords; those keywords will bring different people to different blog articles and landing pages. They search for different keywords because they have different questions or different problems. You can’t just write one blog article or one landing page and expect it to do everything for everyone.

Your readers are not looking for the same exact thing, which means they can be served by slightly different articles.

Years ago, I had a client that manufactured different attachments for skid steer loaders (e.g. Bobcat). Among their 200+ attachments, they made snow plows, snow pushers, and snow blowers.

And so we wrote different articles about why they needed plows over pushers, pushers over blowers, blowers over plows. And then we wrote the reverse articles: pushers over plows, blowers over pushers, plows over blowers.

Why?

Because different people came to the site for different reasons; we had to write the articles that would tell them what they needed to know. They came in looking for a particular keyword in relation to a particular question — “Do I need a snow plow or a snow pusher?” “Do I need a snow pusher or a snow blower?” People didn’t have identical questions, so we couldn’t give them a single, one-size-fits-all answer.

Our job was to answer that particular question, no matter what they were looking for. So we created slightly similar articles to do just that. The end result is the client saw a significant increase in sales because everyone could find the infomration they needed.

People come to you via different paths.

Sometimes people find you because of social media, not SEO. That means you should be tweeting and sharing your articles several times in one week. When I publish my humor columns, I tweet the link three times on Friday, three on Saturday (including 3 AM), and once on Sunday and Monday. I also publish it on Facebook and LinkedIn (when appropriate). I do it because all my followers aren’t eagerly awaiting my next column, racing to read it by 9 AM on Friday morning.

My readers are on social media at different times of day — morning Twitter readers are not necessarily afternoon Twitter readers. And the 3 AM readers are probably in the UK and Europe, or they have severe insomnia.

More so, most people don’t see any article I post, which means I can’t count on my audience to see every single thing I’m posting. Still, I need to give them several opportunities to find it, so I need to share it more than a few times.

That may happen with your readers as well. A reader who catches your latest tweet about your latest article may have missed the hundreds of tweets you’ve sent over the past several months. And it’s the only one they’re going to see. But another reader saw your article from three months ago and they missed this new one completely.

Both articles may have been slightly similar, but each reader only saw one article, so they each may need to cover some of the same material. There are a few major points you need to stress over and over, not because you want to beat people over the head with them, but because everyone is arriving at different times to different landing pages.

People don’t remember what you said three weeks ago.

You’ve heard that people need 6 – 8 marketing touches before they make a buying decision. Which means it probably doesn’t hurt that they hear some of that information 6 – 8 times just to remember it.

And we don’t retain the information we’ve read very well, especially when we read on our mobile phones and laptops. (We retain information gleaned from paper reading better.)

That means people aren’t going to remember what you wrote in your blog article three weeks ago, so it’s OK to remind them of it once in a while. In fact, the more you remind them, the more likely they’re going to remember it as they make their buyer’s journey.

IT’S FOR SEO. NOT EVERYTHING IS FOR YOU!

Given everything else I’ve said up to this point, the most important thing is that you’re writing articles for Google.

Now, before all the content marketers start jumping up and down on me with hob-nailed boots, I am NOT saying that you should write for bots over people. I want you to do the opposite of that at all times.

But what I am saying is that you cannot ignore the bots. People will come and people will go, but these bots will be around forever. They’ve been crawling my first blog since 2003, they’ve been crawling this blog since 2009. But my readers? I doubt very much that I have any readers from 2009, let alone 2003. But Google has certainly been around since then, and they’ve been tracking my SEO for the last 19 and 13 years.

That means I need to keep the bots happy and give them plenty of rich content with the right keywords, images, videos, and so on.

And yes, I absolutely need to write for my human readers. They take top priority in all the work I do. I need to write well, I need to be interesting, I need to be relevant, and I need to be entertaining.

But I can do that and still incorporate the right SEO tricks to keep Google happy. I can walk and chew gum at the same time.

One of those tricks is to write multiple articles with topics that may overlap from time to time. It doesn’t mean to write identical articles, or to even write articles that are 50% different from the previous article. (A common SEO cheat is to rewrite articles so they’re at least 25% different and post them in different places to make Google think they’re two different articles.)

It means knowing that different people will read different articles at different times. It means publishing interesting, well-written pieces that provide some sort of value — education, information, entertainment, etc.

But the bottom line is that while you’re writing for those people, you must write for the bots as well. You can do that and still sound human when you do it.

If you can’t, then hire a professional who can. We’re the ones who know how to write for the bots in such a way that the humans will never know.

And vice versa.

If you’d like to learn more about writing for search while writing for people, let us know. We’d be happy to tell you more.

Photo credit: Bob Adams from George, South Africa (Wikimedia Commons, Creative Commons 2.0)

September 1, 2021 By Erik Deckers

Understand Your Content Marketing ROI

I was asked recently about content marketing ROI, specifically around blogging and email marketing. I’m a big believer in the importance of content marketing over other forms of marketing (since I’m a professional content marketer), and I like to sing the praises of business blogging services and email marketing.

When I was trying to explain content marketing ROI, I only had a couple personal case studies to draw on, but they’re outliers. (More on them in a minute.) Instead, I pulled up statistics from several other content marketing and digital marketing sources.

Blog posts are statistically the most effective tool for building brand awareness, with 31% of B2B companies listing short articles as the highest-performing content in this respect (Content Marketing Institute)
B2B companies who blog consistently receive 67% more monthly leads than companies who don’t blog regularly (Demand Metric)
78% of marketers have seen an increase in email engagement over the last 12 months (Hubspot)
47% of B2B buyers consumed 3-5 pieces of content from a company before engaging with one of their sales reps (Demand Gen Report)
95% of the B2B service and product buyers admit that they view content as a trustworthy marker when evaluating a business (Demand Gen Report)
71% in the B2B industry review an organization’s blog during their buyer’s journey (Demand Gen Report)
On average, a company’s blog produces 67% more leads per month. (Demand Metric)
Costs 62% less than traditional marketing, generates 3x more leads (Demand Metric)
The return on investment for email marketing in 2018 stood at $42, which is an increase of $10 from the DMA’s previous report. (Direct Marketing Association UK)
The ROI for manufacturing can reach 1,372% (FrontPageSage’s own customer research)

“What’s YOUR Content Marketing ROI?”

I’m sometimes asked about my own content marketing ROI. That’s a little harder since I’m an outsourced vendor, and most companies won’t share their internal sales data with me. But I have a couple.

“Do you at least have a range or an estimate?” they’ll ask. I tell them this:

“In the early days of this agency, we worked with a construction equipment manufacturer that made $200 million per year in gross revenue. He was Internet-savvy and tracked the hell out of everything. He found that he got a 6% bump in his total sales as a direct result of our blogging services. That worked out to another $1 million per month in increased revenue.

“About the same time, we worked with a mystery shopping agency with two full-time employees and two part-timers. Their total sales were roughly $750,000 per year. After three years of writing 8 blog articles per month, they had tripled their business three times and grew to 27 full-time employees. They also landed a million-dollar contract for a national wireless company during our first year with them.

“So, our range of improvement can be anywhere from 6% to 900%.”

Of course, this is a bit frustrating since it’s a broad range, but I use it as an example to illustrate a few important points:

Your content marketing ROI is only as good as your actual content.
Quality rules over quantity, but you should still blog at least once a week. Don’t forsake consistency either.
There are a high number of variables that affect your content marketing ROI, anything from your field, your content, your competition, and how much Google updates its algorithms.
High-quality written content will always outperform mediocre content. Always.
A variety of content formats will outperform a single format. In other words, don’t put all your eggs in one basket.
On the other hand, don’t rely solely on video. At this point of SEO development, videos help SEO, but not in the same way that written content does. Google still relies heavily on written content.

What about email marketing?

Email marketing has a number of different benefits — too many for me to go into here, but I can say this. Email marketing is a great marketing method because it’s the only one where potential customers have said, “Yes, I’d like to hear from you later. Here’s how you can reach me.”

The problem is, most email marketers abuse it by sharing poorly-written and created content. If you want high engagement, send out interesting stuff.
Some email marketers send too many messages. (I just unsubscribed from a new newsletter after getting four emails in four days. I don’t have time for that!)
This is the place to customize content. Segment your subscribers into different groups and offer them different content options. Bookriot.com has almost a couple dozen email newsletters each about different book genres, giveaways, and contests. This way, you’re not given one single email that appeals to everyone. I get only one email per week about the books I would want, and nothing about the books I don’t.
Your email list is all yours. If they wanted to, Twitter and Facebook could wipe out all your followers and fans. You can’t export that list or use it somewhere else. You can’t switch social networks and take all those followers and fans with you. But your email list is worth its weight in Bitcoin!

Your content marketing ROI is going to be a lot higher and easier to measure and manage than traditional marketing or even social media marketing. It can also give online advertising a run for its money because content marketing reaches people when they have a question or an interest. They’re thinking about buying, so they do a Google search to start their buying journey. If your blog content shows up on the Google search, then you’re in the hunt!

But if not, then you may have a problem.

Photo credit: 12571684 (Pixabay, Creative Commons 0)

August 24, 2021 By Erik Deckers

Pick ONLY One: Creative, Analytics, or Strategy

A friend recently posted a survey on LinkedIn that asked which of these three factors were most important to succeed in modern marketing: Data Analysis, Creative, or Strategy.

Or as I framed it for someone, take your marketing budget and divide it into four equal parts. Each of the first three areas gets 25% of the budget, but only one of them gets the remaining 25%. Which one do you pick?

Being a creative professional, I said the Creative was the most important. The analysts said Data Analysis, and the strategists said that was dumb and that I was correct.

Just kidding, the strategists said Strategy was the most important.

And of course, there were those predictable few who thought all worked hand-in-hand and they were equally important, and no parent should ever have a favorite child and blah blah blah.

A quick aside

Some people are bad at thought exercises. When you’re presented with one, the goal is to make you weigh the options, consider each one, and then pick the answer you believe is correct. You’re not committed to anything, and no one is going to judge you for your choice.

In a thought exercise, you don’t have the option of whining, “Oh, but they’re all equally important!” And you don’t get to come up with some other option. That’s weasel thinking by someone who couldn’t make a firm commitment if their life depended on it. If it were a real-life decision, I could see the importance of trying to find an equitable solution. But this isn’t that.

The point of a thought exercise is to think and make a choice, and then defend your choice. Ruminate on the results. Consider what would happen because of the choice you made. Try to predict the future based on what you chose.

Don’t be so wishy-washy about your decision. It won’t kill you to commit to an idea for two minutes.

Back to the article

My logic was this:

The Creative element is the most important in the marketing department because if you create mediocre content, a great strategy will only ensure that more people see your polished turd. And data analysis will tell you how many people actually saw it.

Bad or mediocre content won’t convert, it won’t create fans, it won’t move people down the sales funnel. They won’t sign up for your newsletter, they won’t follow you on Twitter and Instagram, and they won’t remember you when it comes time to make a purchase.

So do you really want to improve the number of people who see your content by putting all your money into the strategy element? And do you really want to know, down to the last decimal place, how many people thought your content was awful? Because data analysis has never sold anything, it only tells you what worked and what didn’t. It never tells you what will work, it only tells you what already worked, and then you can infer from the data that you should do it again.

I’ve told the story elsewhere of the data analyst who once got annoyed with me because I wrote about putting vehicle wraps on tournament fishing boats for a client. The client was known for doing vehicle wraps, as well as other commercial signage, and the boat wraps were something one of their franchisees was doing.

The analyst said, “No one has ever come to the website looking for boat wraps! Why would you waste the energy to make that?”

I said, “How much content do we have on boat wraps now?”

“Well, none.”

“That’s why no one has ever come looking for it.”

The following month, our boat wrap article was the second-most visited article on the entire blog, only behind the front page.

During our next meeting, I said, “Did you see this month’s numbers?”

The analyst said, “Yes, I did.”

“Did you see where the boat wraps article ranked?”

*angry silence*

I wrote another boat wrap article the following month and it stayed in the top 10 for a few months. I know, because I asked the analyst about it at each monthly meeting.

The big lesson I learned was that analytics should never, ever drive content, it should only measure what was done. Being a data-driven marketer means you’re a reactive marketer, not proactive. You’ll never try something new because the data hasn’t told you to try it.

For that reason alone, analytics has to be dropped from consideration for the extra 25% of our budget.

Choosing between creative and strategic elements of marketing

This is a tougher choice, and if I made a wishy-washy weasel choice, I would split the remaining 25% of my budget between these two areas. But that’s not possible, so I have to make a choice.

And yes, I will admit that I’m biased as a creative professional myself.

But I also believe that well-done content leads to more engagement than mediocre content. So if I have to choose between getting my work in front of 10,000 people with a 20% engagement or 50,000 people with a 2% engagement, I’ll take the smaller audience with the bigger engagement every time.

I see this a lot with self-published book authors on Twitter. These are the Twitter cheaters who grow their follower count to low six-figures, and then blast out message after message about “Buy my books! Buy my books!”

They don’t engage, they don’t have conversations, they don’t ask or answer questions. They just follow a bunch of people, get them to follow back, and then bombard them with nothing but advertisements.

They do all this work in gaining an audience, and then put out nothing of value or interest. If they at least put in some time and energy and created some interactive content, they’d probably have a lot more customers.

Instead, they focused completely on strategy and didn’t do anything at all for the Creative. Are their books any good? Who knows? Their ads were so bad, I didn’t want to find out. If anything, their content and strategy turned me off of their books.

They got a low six-figure audience, which is a great strategy, but couldn’t do anything with it. It’s like getting a high-powered car and then letting it sit in your driveway because you didn’t put any fuel into it.

So Strategy doesn’t get the remaining 25% either.

Which means Creative is the most important part of your marketing, and it gets the remainder of the budget. Which is what happens when Creative people are in charge of writing their own stories.

Bottom line

Two lessons: First, don’t be afraid of a thought exercise. It’s a survey that no one (except me) is going to remember in 24 hours, and no one will lambast you because of your choice. (Unless you gave a Kumbaya, “Why Can’t We All Get Along” answer, in which case you should be roundly mocked.)

Second, good creative work will do more for your successful marketing than the strategy or analytics ever could.

Put more of your marketing budget into getting good creative work. Come up with the best strategy you can for the money you have. And then look at your analytics and see what’s performing the best. If you’re a small business or have a limited product line, it’s not like you need a Ph.D. data scientist anyway, so don’t spend more than you have to.

What do you think? Where would you put the remaining 25% of your marketing budget? Make a choice, defend your answer, and don’t give me any of this “they’re all equally important” nonsense. Commit and defend!

August 10, 2021 By Erik Deckers

The Future of Content Marketing Will Not Be Different

What is the future of content marketing?

I’m often asked, what will content marketing look like in the future?

People are surprised with my answer: Just like it does now.

It’s not going to be different, we’re not going to see some major new way of “consuming content” (I really loathe that phrase!), and there’s not going to be some new method of content delivery that we’re going to have to learn.

Because when you look at content at its barest essence, it’s just words, images, and sounds. That’s what it has always been, that’s what it will always be.

It was words, images, and sounds when cave dwellers drew on cave walls and grunted their delight. It was words, images, and sounds when the Ancient Greeks passed down knowledge with stories or told stories with plays. It was words, images, and sounds — well, not so much sound — when the first ever movie of a galloping horse was made or the world’s oldest surviving film, Roundhay Garden Scene, was made.

It was words, images, and sounds when newspapers, radio, and television all had their heyday and when they were replaced by blogs, videos, and podcasts.

Content marketing is no different from any other form of communication in our history. We’ve used words, images, and sounds to communicate the entire time. But the only thing that has changed has been the medium we use — the way the content gets ~~consumed~~ read, watched, or heard.

Content creation tools don’t matter

Eighty years ago, we had newspapers, radio shows, and movie newsreels. Television became popular 70 years ago, launching the Golden Age of Television.

And now, everything you could ever want — including samples of old newspapers, radio shows, newsreels, and TV shows — are all available on your laptop, tablet, or mobile phone.

You can read about how those media were made eighty years ago, or you can make and share a 21st-century version of it for other people to read, watch, or hear.

Because it’s still the same old words, images, and sounds.

And it won’t matter one bit how those are made. The secret to doing well at content marketing is to be able to do words, images, and sounds well.

You have to write well. You have to sound good. You have to know how to frame a photo or a video. You have to create things that are interesting. You have to know how to tell a story. You have to know how to capture your audience at the very moment they click your link.

The tools don’t matter.

I’ll say it again: THE TOOLS DON’T MATTER!

Years ago, I used to argue with people who claimed: “there’s no such thing as social media experts because the tools are too new.”

My response then is the same as it is now: I don’t have to be a tools expert, I have to be a communication expert. I have to be good at conveying a message in my chosen medium. The tools can change from week to week, and it won’t affect me one bit because I don’t have to master the tool, I just have to master the craft.

Think of it another way. A carpenter that has spent his entire life swinging a hammer isn’t less effective just because you gave him a pneumatic nailer. A chef doesn’t forget how to cook because you switch out her gas stove to an electric one. And writers aren’t suddenly reduced to creating doggerel just because they switched pens.

So when people think you need specific Mailchimp or Constant Contact experience to be an effective email marketer, that’s wrong.

When people think you need to know how to use Hubspot or WordPress to be an effective blogger, that’s completely wrong.

It’s like saying a photographer is not a good photographer because she uses Nikon and not Canon. Or that a writer is not a good writer because they use Apple Pages and not Microsoft Word.

The tool does not create quality content. WordPress and Hubspot don’t make you write well. Constant Contact doesn’t make you a good email marketer. The latest video camera doesn’t make you a good videographer any more than a great camera makes you a good photographer.

The tools do not make the artist. A good artist can make good art with crappy tools, but a bad artist cannot make good art with good tools.

So it doesn’t matter what happens to the tools: WordPress may go away. Hubspot may fall into the sea. YouTube could be eaten by a pack of hyenas.

None of that will change how content creators make their art.

If WordPress were to go away, bloggers aren’t going to be thrown for a loop or cast out on the scrap heap. We’ll just shrug our shoulders and continue to tell good stories on the new distribution method. And blogging itself won’t go away, it will just be called something else.

Podcasting won’t go away because there will be other ways to deliver episodic information and entertainment via audio distribution.

Videos won’t go away because — well, video’s just never going to go away. In fact, it just surpassed blogging and infographics as the most commonly used form of content marketing. (I’m still a little salty about it, thank you very much.)

The artists and creators will still have a way to make and distribute their work, even if the tools for that distribution go away, change, or die completely.

Remind me how is this about the future of content marketing again

My point is, when you ask about the future of content marketing, just remember, the core elements of content marketing — words, images, and sounds — are never going to change. We’re still going to read, we’re still going to watch videos and look at pictures, and we’re still going to listen to music and information.

The channels will change, the methods of production will change, and even the popularity of the content formats will change. (Freakin’ video!) But the need for quality content will never change. That’s the one constant you can count on.

So if you’re in the content creation business, just focus on improving your craft. Become the best creator you can. Learn your art so you can be one of the best creators around. Worry less about the technology, because that won’t affect whether you’re good at your job. And when the method changes, you’ll already know what you need to do.

Photo credit: Steve Shook (Flickr, Creative Commons 2.0)

July 20, 2021 By Erik Deckers

What Kinds of Content Can You Create Based on Writers’ Archetypes

A few weeks ago, I (re)published a blog article called The Eight Writers’ Archetypes and the kinds of things they write. This breaks down the writing field beyond just fiction and non-fiction. It looks at the different areas where writers can work in education, news, politics, PR, marketing, and fiction.

Here’s a truncated version of the eight writers’ archetypes.

The 8 writer archetypes. Each one is a progression of the one that comes before it.

Informer: These are the journalists and the news writers. They tell us the who, what, where, when, why, and how of the world.
Analyst: What does the news mean? What can we infer from the latest political polls? What will the U.S. pandemic relief package do to the economic recovery? The political pundits, the economists, the financial gurus are all Analysts.
Educator: Writers who convey knowledge to help others learn. It’s more than just being an Informer because their readers presumably already know how something works. The writer who writes to intentionally teach is an Educator.
Chronicler: The Chronicler is the observer of the human condition. You find a lot of newspaper columnists here. They’re not quite news-tellers (Informers), but they don’t fit anywhere else. Historians are usually found among the Chroniclers.
Advocate: The rabble-rouser with a pen. They observe the human condition, but they speak for those who have no voice to effect change. The Advocate brings awareness to a cause to get people to care about it and be informed.
Persuader: One step beyond the Advocate, the Persuader gets people to take action on something, but not necessarily a social cause. Political speechwriters, people in ministry, and public relations people work here, but marketers do not.
Merchant: The Merchant is a Persuader who gets people to spend money (i.e. Marketing). You could call this a subset of Persuader, but this is the only writing archetype where the primary focus is to get people to spend money.
Entertainer: Writers of fiction, poetry, stage plays, screenplays. Anything you would read, watch, or hear for entertainment or escapism lives here.

I also said that it’s not uncommon for writers to bounce around between the different archetypes. For example, a typical writing week will see me bounce from Educator to Merchant to Entertainer to Chronicler, sometimes all in a day.

Others can mash a couple archetypes together. For example, an entertainer-merchant is someone who regularly writes short pulp novels strictly with an eye toward making money, not art. The Chronicler-Advocate observes the human condition in the hopes of changing it, like a columnist with a partisan publication. Even an Educator-Merchant is possible, with people teaching webinars and seminars on some topic, but in exchange for money. (We all need to make a living, yes?)

Can content marketing fit within the Writers’ Archetypes??

Short answer, yes.

Longer answer, it depends on what your goal is. Any of these eight archetypes’ “hats” can be worn when you’re trying to create regular content for your company’s website. Let me show you.

Informer: How does your product work? What problems does it solve? Did you know you can do this with it? If nothing else, this content only serves to boost your SEO efforts, provided it’s interesting and well-written. (Don’t just put up flat bullshit content to bulk up your website.) Company history fits here, as does your About Us page. These are also important for your website, so don’t neglect them.
Analyst: What’s going on in your industry? What does it mean for your customers? What’s happening in your company and what does that mean? We all ask “how does this affect me?” This is where you answer those questions. Show people your expertise by answering that question about your industry’s news.
Educator: How do I do this better? How can I get better at my job? A lot of the content I write for this blog is educational because I’m actually teaching new content marketers about how to do their jobs better. Can you do that for your customers?
Chronicler: This one is a little tougher. You could put case studies in here because they’re little mini-histories. “Company A had a problem that was costing them $X. Company B brought Company A a solution. It worked so well, it saved them $Y.” If you can answer the question “What happened and what does it mean?” it fits here.
Advocate: This person is almost a non-profit Marketer. We want you to change your beliefs, at least long enough to give us money. Your stories are just like a Chronicler’s, but there’s a deeper lesson you want us to learn from it. Think of the nonprofit asking for money by introducing us to one particular person that they’ve helped in the past.
Persuader: Content that gets us to take action, but maybe not spend money. Sign up for our newsletter, follow us on Twitter, write to your elected officials. These are all persuasive actions that don’t require us to spend money.
Merchant: This is the “BUY THIS NOW” content. The advertising copy, the catalog copy, the sales messages. The Merchant content is written strictly to separate customers from their money.
Entertainer: This is a tough one. Content marketing that is written strictly for entertainment purposes is few and far between. However, it can be done. This is where you find the unusual content pieces, like a comic book, radio play, podcast, or even a magazine. As Neil Gaiman said in 2012, “Make good art.” That’s what you should do, but no one said the art couldn’t make money too.

If you’re a writer or content creator of any type, you can branch over into another type and get your feet wet. Don’t pigeonhole yourself and think “I’m only a copywriter” or “I only make podcasts.” You can play in other areas because you already have the basic tools you need. Copywriters can write poetry and short stories. Podcasters can make audio theater or collaborate with a novelist and make audiobooks.

Expand beyond what you think you can create and find something new. Figure out ways to offer that kind of content on your website. Go beyond the dry old blogs about products and start offering a little more, even if it’s telling stories about past victories and customers you’ve helped. Make them entertaining and fun to read. Use those great writing skills to get more people to like what you have to say about your company.