Erik Deckers

About Erik Deckers

Erik Deckers is the President of Pro Blog Service, a content marketing and social media marketing agency He co-authored four social media books, including No Bullshit Social Media with Jason Falls (2011, Que Biz-Tech), and Branding Yourself with Kyle Lacy (3rd ed., 2017, Que Biz-Tech), and The Owned Media Doctrine (2013, Archway Publishing). Erik has written a weekly newspaper humor column for 10 papers around Indiana since 1995. He was also the Spring 2016 writer-in-residence at the Jack Kerouac House in Orlando, FL.

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Here are my most recent posts

Writing Books for Personal Branding

I have a confession to make.

I’m a snob when it comes to being a book author. To me, a book has gravitas. It’s more than 200 pages, it’s been properly edited and revised numerous times, and it takes several weeks and even months to create. And, if I’m being honest, it exists in a printed form, having been printed by a traditional publisher.

This puts me at odds with a lot of people, because the modern definition and process of creating a book has changed, thanks to new technology.

  • Word processors let us write and revise manuscripts instead of rewriting them. Forty years ago, you typed a manuscript, made edits, and then retyped it.
  • Ebooks has changed book lengths. Now, we can churn out short stories and novellas, and publish them online and sell them for as little as $1.
  • Short-run self-publishing lets us print a few books. Rather than buying 2,000 copies from a vanity publisher, and having 1,990 copies sit in our garage for years, we can print out a few books at a time.

All of this has democratized the book industry.

The last time we had technology this disruptive was when the printing press was invented. Instead of waiting for a monk to copy a book by hand, you could gather a small group of investors, buy a printing press, and go into publishing yourself, and print whatever the hell you wanted.

That world grew and grew to the point where publishing was huge and unwieldy, and only very special writers could get books published. And then, like most everything else, the Internet broke that system.

Now, not only do the very special writers get books published, so can everyone else.

On most days, I embrace democratization of any elitist system. I’m all for tearing down walls and letting everyone be awesome and cool.

The Branding Yourself cover. Cover design is just one important facet of writing books.Want to write your own book? Awesome! Cool! There are ways you can get that published and you don’t have to be a part of that stuffy old elitist system! Power to the people!

Except I finally got to be special this time. I co-authored three books that were published by Real Publishers, and I won’t lie. That feels pretty good. (I co-authored a fourth book that was self-published, but I feel a little self-conscious about it.)

So I roll my eyes whenever someone holds up a 50 page stack of papers and says “I wrote a book!”

Because that’s not a book, that’s a pamphlet.

“I wrote it over a weekend,” they boast.

I want to shout. “That should be a warning, not a brag!”

“And you can too!”

“Like bloody hell you can,” I want to say, but I never do.

And so my protective instincts kick in and I want to stop people watering down what it means to be an author, or promoting this crazy notion that you can just spit out a book over a weekend.

Except I’m rethinking my whole attitude.

I have seen the light!

I was at a networking lunch recently where someone was talking about how “easy” it is to write your own book. It happened a day after I heard a podcast interview about the very same thing.

“Just take a talk you like to give, and record yourself talking about it. Or come up with 10 – 12 questions and record yourself answering them. Get that audio transcribed, edit it into something readable and coherent, and upload it to CreateSpace. Bada-bing, bada-boom, you’ve got a book!”

Look, a good book is not that easy. And something that easy will not be good.

All of my books have taken two people four or five months to write. The last edition of Branding Yourself took four months, and I worked on it for 10 – 15 hours a week. I was supposed to cut it down to 300 pages, and instead, it weighs in at 380 pages. But it’s good, and I’m very proud of it.

Because writing a book is hard work, it takes time, and you have to know your subject and you have to be able to write about it well.

And it has to be thick, right? Right?

Maybe not.

“These short books are a good personal branding tool, aren’t they?” asked my friend, Jim. We were sitting together at the networking lunch. “They show that you have some expertise about that topic and they give you some credibility.”

I stared at Jim, stopped in my tracks, mouth open a little. “Well. . . maybe,” I said begrudgingly

“They don’t all have to be big thick tomes, right? I mean, this is the kind of information you’d share with someone in an hour-long conversation over coffee.”

I stared a little more. “I guess,” I pouted.

I hate Jim.

It was in that moment, mouth open and staring, that Jim’s question was my epiphany. Books aren’t just meant to be read. They don’t exist independently of the author. They reinforce the author’s expertise and make them look like geniuses about their particular field. They support the writer’s personal brand better than a business card or even their social media accounts.

That’s when I realized books don’t have to be 380 page bludgeoning weapons. They really can be smaller, shorter, and less in-depth than my “proper” book that I toiled over for nearly half a year.

I really hate Jim.

One guy who spoke at the networking event had just published his own book. In fact, it was his third attempt, because his very first attempt was over 200 pages. Then he revised it and cut it down to 100. And then he dumped that version and wrote it in 75 pages.

Because — and this is important — his subject matter didn’t need 200 pages.

Pat used to own a high-end AV company that helped event, conference, and meeting planners put on big stage shows. And he knew how to grow other AV companies to become successful.

That kind of knowledge is really only useful to other AV company owners, and most of them already have a lot of the knowledge that Pat has. Which means he doesn’t have to explain the basics, and he can get right to the point without any fluff and extraneous bullshit.

And that only takes 75 pages.

It didn’t need to be any longer. Anything more would have just been wasted space and wasted effort and it wouldn’t have added anything of value.

Which means I have to rethink my attitudes about books and what a “real book” can and should be.

Stupid Jim!

But that doesn’t mean you can slack off! There are still certain rules and expectations we all have.

I mean, we’re not graphic designers, for God’s sake!

I actually came up with 8 Rules for Writing a (Short) Book. But this post ran on too long, so I decided to cut it here, and I’ll run those 8 rules in a day or two.

Encourage Your Employees to Become Rock Stars

Over the last 20 years, I have worked for (and known people who worked for) bosses who did not want their employees to become prominent names in their industry. Whether they felt threatened, thought it distracted them from their “real” work, or thought it was a waste of time and resources, these managers didn’t like employees who had name recognition

Lindsay Manfredi plays bass. She's one of the true rock stars in music AND personal branding.

Lindsay Manfredi. My good friend and bassist for the band Cold. She really IS a rock star, both in music and personal branding.

One friend — let’s call him Burt O’Higgins — went to work for a software company after spending years developing his own personal brand, becoming one of his industry’s top thought leaders. The company considered it a real coup to get my friend to work there. “But,” they said, “you can’t speak at any more conference events as yourself. You can’t be “Burt O’Higgins from Big Software,” you have to be “I’m from Big Software, my name is Burt.”

They couldn’t give any logical reason why they didn’t like it, but the message was clear: you’re more popular than us and we don’t like it.

So Burt left, started his own company, and worked for Big Software as a freelance contractor, charging more than his old salary and working fewer hours. And he got to speak at as many conferences as he wanted, which boosted his own popularity and increased his client base.

Big Software might have benefited more if they had just let Burt be Burt, do his thing under his own name, and still attract plenty of attention for his employer.

There’s nothing wrong with letting your employees be industry rock stars, becoming one of the popular thought leaders that others look to for new ways of thinking. In fact, there are a few benefits your company will see by helping your employees become those leaders.

1) It makes them effective communicators

Every job description I see requires “effective oral and written communication skills.” Speaking at 4 – 6 conferences a year is going to build up effective oral communication skills. Writing articles for trade journals and blogs is going to develop effective written communication skills.

And if your people don’t have those skills, send them to Toastmasters. Pay for books and training courses. Send them on seminars where they can hone those skills. Pay for memberships in professional associations. And give them an outlet to express all this newfound knowledge.

Then unleash them on industry and allied conferences. Encourage them to write articles for trade journals or the company blog. Ask them to speak at conferences. Make sure people see your rock stars at different industry happenings, so they know your company is serious about thought leadership in that field.

But best of all, think about how much better your rock stars will be at communicating fpr your company as well. Not only will they be better at communicating internally, but they’ll be doing some great marketing and brand awareness building for your company too.

2) Your company looks like a great company for hiring them

One thing GE was known for during the Jack Welch years was for turning out great CEOs for other corporations. Partly because Jack wasn’t going to leave short of a military coup, but also because when GE executives reached the VP level, they were so good at their jobs that other corporations wanted them to run their own companies.

The same thing happened to the Oakland A’s in the early 2000s. (Read Moneyball by Michael Lewis. It’s not just a baseball book, it’s a primer on unorthodox-but-effective corporate management.) The A’s scooped up baseball players who didn’t fit the traditional baseball mode, helped them develop their best skills, and turned them into the kinds of ballplayers that other teams wanted badly. And the Oakland A’s became a stellar baseball team to boot, because they built the team around their players’ strengths.

So how cool will your company look when you start churning out superstar after superstar? How many CMOs can you create? Or HR directors? Or CFOs? Or national sales managers? Your company can be seen as an incubator for some of your industry’s leading talent if you just help them develop.

3) It’s free marketing

My friend Burt would go to 6 –10 conferences every year and share his knowledge. He used his clients as case studies, but he never made sales pitches. Instead, he just shared stories and ideas with a rapt audience for an hour — an audience filled with people who hired experts like him.

Now, imagine your sales and marketing people speaking at conferences, demonstrating their knowledge and skills about the problems your company solves. Imagine a water filter company educating coffee shop managers and brewers about pure water at a national coffee or craft brewery conference. You can educate people about the importance of pure water without ever talking about your product, but when people read the name in the bio, they can put two and two together.

When I speak at conferences, I talk about how to improve your writing, or the future of content marketing, or how to use novel writing techniques in business writing. I never do a sales pitch, but my expertise clearly speaks for itself. And I’ve gotten clients just by speaking at industry conferences.

So what happens if your marketing director speaks at an industry conference, or your HR director, or your operations manager, or even your CEO? You can have a big influence on hundreds of people without once mentioning your product or company just by sharing your knowledge. Now, what if you could unleash 10 rock stars on the different conferences of the industries you serve.

4) You’re creating rock stars for your company

“But people will improve their skills and they’ll want to leave our company,” is a common refrain among managers.

Seriously? You don’t want people to improve their skills? You’d be happy that average people with average skills are staying at your company for ten or fifteen years? That’s the most depressing thing I’ve ever heard.

Let’s face two facts. First, people are going to leave your company. No one stays at a company very long anymore. That’s how employment works these days. So train them, help them develop, and wish them well when they leave, knowing you taught them enough that someone else wants them. And you’ll get their best work out of them while they’re there.

Second, the people who leave will become decision makers and influencers in other companies. What if your marketing manager leaves to become a VP of Marketing at one of your clients? What do you think she’ll tell her new colleagues if she leaves with bad feelings? Conversely, what will she tell her new colleagues if she leaves with your full support and gratitude?

(This is also why it’s not a bad idea to hire people in their 50s and 60s. Rather than turning them down because “they’re only going to be here for a few years,” recognize that no one says in their same position for 30 years anymore. Hire older workers and get some of the very best, most experienced people you’ll ever find. But that’s for another article.)

Developing rock stars for your company has many upsides and very few downsides. You’ll create top talent for your company, which means they’ll do their best work for you. They’ll be out promoting themselves (and thus, your company) with their speaking and writing. And they’ll moving up to positions of influence and decision making, which means you’ll have allies in other companies.

The only downside is that you may have people who are more well-known than you. But you can turn that around and become known as the company (or manager) who produces rock star after rock star. So start writing and speaking about how to create rock stars within your company, and guess what you can become. . .

Do You Even Need a Style Guide? Not Necessarily

What’s the proper way to make an apple pie? Are they shredded, diced, or sliced apples? Do you make your own crust or buy pre-made crusts? Do you have a fancy lattice top or the Dutch apple crumble top?

And whose recipe do you follow? Is it the first one you Googled, or is it Memaw’s secret family recipe handed down from generation to generation?

Ask this question on Facebook, and you’ll have plenty of strong opinions from plenty of people, and about 12 back-and-forth arguments before someone is calling someone else a Nazi.

Style Guides Are Like Apple Pies

This is how people, especially writers, feel about their style guides.

Different style guide examples. It's hard to choose the right one.To them, their style guide is the One True Guide, their Bible about how issues and misunderstandings about language, punctuation, and even grammar are to be handled.

There are a few dozen style guides, including ones from the Associated Press, Chicago Manual of Style, American Psychological Association, Modern Language Association, Turabian, Council of Science Editors, and even The Elements of Style.

And you’ll find outspoken proponents of every one of them.

Each person will insist that their style guide is the right one and will argue with those heathens who don’t agree to worship The One True Guide.

Except there’s no One True Guide.

No one is able to lay claim that their guide is the definitive way to punctuate sentences, abbreviate states, or denote time (a.m./p.m. versus AM/PM).

(But you can have my Oxford comma when you pry it from my cold, stiff, and dead fingers, Associated Press!)

Each guide is assembled by learned editors who have heated discussions about each new entry and change in their guide.

They’ve discussed and debated new issues as they come up, they look at how language is being used and written in society, and they update the guides to reflect those changes when necessary.

In May 2012, the Associated Press said they would no longer object to using the word ‘hopefully’ at the beginning of a sentence, rather than making people say ‘I am hopeful’ or ‘It is hoped that.’

People went nuts. They howled in protest, they screamed and tore their garments, and the Internet burned for three days. People said they were going to die on this hill and they weren’t going to let any stupid Associated Press tell them how to use English when Mrs. Kugelschreiber had drummed this rule into them so many years ago. They were going to stick with the “right” way to do it, despite what these so-called experts said.

Ahh, innocent times.

Of course, the angry mob missed two important points:

  1. It was a made-up rule to begin, having been created in the 1960s. Before then, it was acceptable to start sentences with “hopefully.” Besides, there’s no rule about starting sentences with other floating sentence adverbs like “sadly,” “unfortunately,” and “surprisingly,” so this one was just something people latched onto without understanding why.
  2. The rule only applied to writers and editors who worked for the Associated Press. It had nothing to do with general language usage. People were free to start or not start sentences with “hopefully” to their heart’s content.

This is the important thing to remember about style guides: While these are prescriptive guides, they are by no means the official rules for The Way English Is Done. These guides are only for a particular job, field, or organization.

The Associated Press Stylebook tells writers about the rules they must follow when writing for the Associated Press, although many non-AP journalists use it. The New York Times Manual of Style and Usage is only meant for writers and editors at the New York Times. The APA Publication Manual from the American Psychological Association is written for academics in social sciences, like psychology, speech communication, linguistics, and sociology.

And if you’re not part of those organizations, you are not bound by those rules.

Which Style Guide Should I Use?

Bloggers and content marketers can argue about which style guide is the best, but there’s no right answer. I always recommend bloggers use the AP Stylebook, because it’s small, inexpensive, and addresses 95% of our issues.

I also like the AP Stylebook because many bloggers act as citizen journalists, which means we should follow the guide that most other journalists use.

However, there’s no real guide for bloggers to use. We’re free to pick and choose, but we do so voluntarily, not because there’s an official Way English Is Done.

Bottom line: As long as you spell words right and put them in the right order, the rest is up to you. The benefit of a style guide is that it helps you be consistent throughout your writing. It means you always know where to put punctuation, whether you’re going to follow the postal abbreviations for U.S. states, and how to capitalize headlines.

And whether you should use the Oxford Comma or if you’re a filthy, godless monster.

This means you can pick one you like the best and are most familiar with, or you can even create your own style guide. Just make sure you follow it consistently and apply it to all of your business writing — blog articles, web copy, brochures, emails, letters, and even internal communications.

Photo credit: FixedAndFrailing (Flickr, Creative Commons 2.0)

Coffee Shop Etiquette for Entrepreneurs and Writers

My favorite office smells like coffee.

It’s not any particular place. It’s any independent coffee shop that has decent wifi and grinds their own coffee beans every couple of hours. I love the sounds and the smells of the place, although the milk steamer is a little obnoxious at times. And I appreciate the relationships I have with the baristas and the regulars.

Inside Duo 58. One of my favorite local coffee shops, and the inspiration for this article on coffee shop etiquette.

Inside Duo 58. One of my favorite local coffee shops, and the inspiration for this article.

Any old coffee shop will do, although I prefer independent coffee shops. I even made maps of the independent coffee shops in Indianapolis and Orlando, and often visit new ones just to find hidden gems around the city. I’m even sitting in one of my local favorites, Duo 58, as I write this.

Several years ago, for four months, my business partner and I left our old office and spent our rent money on coffee, working six hours a day out of the Hubbard & Cravens in Broad Ripple (Indianapolis). It got us outside in the winter, we met a lot of new people, and I came home every day smelling like freshly ground coffee. It was only because we wanted somewhere more quiet and with faster Internet speeds that we returned to our old office.

I learned a few lessons about coffee shop etiquette and some of the things that drive coffee shop owners and managers nuts, or make things difficult for entrepreneurs, writers, and laptop warriors to find decent shops to do any work.

Here are five coffee shop etiquette rules every coffee shop commuter needs to follow when working in your favorite local java joint.

  1. Buy something every 2 hours. I make it a point to spend at least $5 every two hours I’m at a coffee shop. It gets expensive, but when you consider that a shop not only has to pay their baristas, they’re paying for their equipment, lights, HVAC, and fresh beans. If you camp out for six hours on a single $2 ice tea (that you keep getting free refills on!), you’re taking up valuable space that better-paying customers could be using, and you’re eating into the owner’s already-thin profits.
  2. Heidi and Kelly. They're studying to be physicians assistants. I invited them to sit with me while I wrote this.

    Heidi and Kelly. They’re studying to be physicians assistants. I invited them to sit with me while I wrote this.

  3. Never take up a 4-top for yourself. A lot of coffee shops have 2-top tables that are ideal for one or two people, but also have a few 4-tops for larger groups. Try to avoid sitting at a 4-top unless you’re either holding it for more people, or all the 2-tops are taken up. Remember, the whole reason the coffee shop exists is to get the highest number of people in there, and if you keep four other people from sitting down, they lose a lot more money than you’re spending. At the very least, be willing to share your table with other people. Which reminds me. . .
  4. Always offer to share your table. A friend told me she once went into a coffee shop that was filled with single individuals sitting at 2-top tables. She asked one young woman if she could share her table. The young woman said “No!” rather rudely, and my friend sat down and said, “I’m sorry, the place is crowded and this one is big enough for two people. I’ll move as soon as another one opens up.” Instead, the young woman insulted my friend, and called her “entitled and selfish” before storming off, no doubt to look up the definition of “irony.” If you’re at a full coffee shop, be a decent human being and invite someone to join you at your table. I’ve been at Duo 58 all morning, and I’ve invited three different people to sit with me during my time here. Besides, you never know who you’re going to meet as a result of your kindness.
  5. Keep conversation volumes low. I’ve been in coffee shops that sound like a high school cafeteria at high noon. While you don’t have to whisper to your meeting partner, you don’t need to use your outside voice either. It’s especially bad when you can hear someone else’s conversation from 30 feet away. Or as my friend, Sheryl Brown (@BionicSocialite) says, “Set the tone of your voice to that which is comfortable to the space. Pay attention if you naturally have a booming voice — people tend to follow your lead. (T)hey think you’re hard of hearing and start yelling to match your voice.
  6. Don’t watch Netflix or YouTube. Video takes up way more bandwidth than audio, photos, and text. And a coffee shop is not here to give you free broadband so you can binge watch Disjointed. Other people are trying to do actual work and/or study online, and your videos only slow down everyone else’s experience. It’s one thing if there are only one or two of you in the place, but when it’s half-full, you’re slowing everyone else down. Either switch to your personal hotspot or download movies when you’re at home. Don’t use more than your fair share of the wifi, especially since you only bought a small coffee to begin with.

The coffee shop explosion has nicely coincided with the rise in entrepreneurship and small businesses, giving us a place to work, network, and meet with potential clients and partners. But if you’re going to spend more than an hour working in a coffee shop, try to remember the store owner is in business just like you.

If you take up space without buying anything, or make a general nuisance of yourself, you only make the experience bad for everyone else. It’s this kind of behavior that leads to coffee houses putting limits on their wifi, or removing their wifi entirely.

If that happens, then I’m working at your house.

And I won’t tip you.

FL Entrepreneur Can Fulfill 12 Days of Christmas for 76% Less Than Leading Experts (PRESS RELEASE)

For Immediate Release
November 17, 2017

(ORLANDO)—Entrepreneurs know how to get things done with less money, fewer resources, and in a shorter amount of time. Humor writer and Florida entrepreneur Erik Deckers recently demonstrated that by hypothetically fulfilling all the items mentioned in the 12 Days Of Christmas. Deckers was able to find everything for $8,407, nearly 76 percent less than PNC Bank’s proposed cost of $34,558.65.

For the last 33 years, the PNC Financial Service Group has calculated the cost of every item of the classic Christmas carol. Deckers, a newspaper humor columnist and small business owner, decided he could do better. He did some basic Internet research and contacted a couple of friends, and came up with a figure much lower than PNC, and wrote about it for his latest humor column.

12 Days of Christmas. A real entrepreneur can fulfill this for $8400.“The swans and the dancers were the budget killers,” said Deckers. “PNC was spending nearly $13,000 for seven swans a-swimming, and another $13,000 on nine ladies dancing and 10 lords a-leaping.”

Deckers said he checked a bird-selling website and sourced seven swans for $3,050. He also contacted a friend who works in entertainment at Disney World.

“Based on her recommendations, I think I could get 19 male and female dancers for $50 each for a two-hour gig, plus a couple passes through the craft table,” said Deckers. “That’s $4,000 to PNC’s $26,000.”

Deckers also researched other poultry hatcheries for the geese, partridges, and French hens.

“PNC was spending $180 on French hens,” said Deckers. “I found five of them for $7.75 apiece. That’s $38.75 total, with two hens left over for Easter eggs next year.”

Deckers admits this is all tongue-in-cheek, and he appreciates PNC’s annual efforts. But he also wanted to show that small businesses can achieve nearly the same results as large corporations, especially since they don’t have the same resources.

“There are plenty of entrepreneurs in this country who are doing great things on shoestring budgets,” said Deckers. “We don’t all get millions of dollars from venture capitalists, and we don’t have the huge budgets of the corporations. So we get things done by being resourceful and calling on our professional networks for help. I thought this was a great way to remind people of that fact.”

About Erik Deckers

Erik Deckers has been a newspaper humor columnist since 1995, and has owned his own small business, Pro Blog Service, since 2009. He recently published the 3rd edition of his book, Branding Yourself: How to Use Social Media to Invent or Reinvent Yourself (Que Biz-Tech), with co-author Kyle Lacy. The book is available on Amazon.com, and at Barnes & Noble and Books-A-Million.

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Photo credit: Xavier Romero-Frias (Wikimedia Commons, Creative Commons 3.0)

Twitter Verified Self-Proclaimed White Supremacist

Twitter verified a Nazi yesterday.

You know those little blue checkmarks some people have next to their Twitter handles? That basically “verifies” that yes, this person is at least semi-famous. Or is someone of “public interest.”

A few years ago, when the Verified symbol first showed up, only celebrities had them. Movie stars had them. Rock stars had them. Professional athletes had them. Big-time authors had them.

Basically if you had a little blue checkmark next to your name, it meant you were someone famous.

Then, less famous people started getting them. Journalists of national publications got them. Radio DJs got them. Local TV anchors got them.

And soon after that, not-really-famous-but-you’ve-maybe-kind-of-heard-of-them people started getting them. Scott Monty (@ScottMonty) got one, partly because he’s been a big name in social media for years, partly because he’s a well-known Sherlock Holmes podcaster, but mostly because he was in the public eye as Ford’s social media manager for years. Other local journalists got them, novel authors, and small business owners.

Even people who have over 100,000 followers (that they most likely got through cheating) but haven’t even published 10,000 tweets are Verified. (I know, because one of them followed me yesterday.)

I, however, am not.

I’ve struggled with whether I even want the little blue checkmark. On the one hand, it seems rather needy and high school-ish, like jumping on the latest fashion trends because all the cool kids are wearing them. On the other hand, I never did what the so-called “cool kids” did in high school because I thought they were morons.

My good friend and book co-author Jason Falls (@JasonFalls) is not Verified. He thinks it’s stupid. And I mostly agree. It just seems so needy and insecure to try to fit in with the cool kids, because the cool kids are by and large insufferable asshats.

Still, it would be nice to have. There’s still a small part of me that wants that little blue checkmark, because it would be so validating. Like what I did was important. And in the public interest.

But I don’t have it.

Twitter verified this white supremacistOh, it’s not for lack of trying. I applied for it a few weeks ago. I cited the four books I co-authored — including Branding Yourself (which has a whole chapter on Twitter), No Bullshit Social Media (which mentions Twitter constantly, and was a groundbreaking social media book in 2011), The Owned Media Doctrine, and of course, Twitter Marketing for Dummies (which I “ghost co-authored” in 2009).

I also mentioned my newspaper humor column, which I have written every week for the last 21+ years.

And I mentioned that I was the 2016 Jack Kerouac House writer-in-residence.

But it wasn’t good enough. I received a rejection email that didn’t actually explain why I didn’t get it. That’s fine. I can deal with that. Maybe my books aren’t famous enough. Or they were all written more than four years ago (although the third edition of Branding Yourself dropped this month). Or that nearly all the 10 Indiana newspapers that publish my column are weeklies.

Or maybe it’s because I’m not a white supremacist.

Because Twitter verified Jason Kessler, the self-professed white supremacist who organized the Charlottesville white supremacist rally that left one protestor dead.

They verified him, and Twitter went nuts and started tweeting to Twitter’s CEO @Jack Dorsey in protest.

Am I bitter that I wasn’t verified? No. Am I angry? No. Am I annoyed that a Nazi was verified before I was?

Sure, a little bit.

I write books that help people find jobs. I write books that help businesses be more successful. I write newspaper columns that make people laugh. I don’t try to oppress people, denigrate minority groups, organize violent rallies, or joke about the death of a protestor and call her “a fat, disgusting Communist.”

I mean, if you were to ask people who should be verified I would hope “four-time non-fiction book author” would rank somewhere above “white supremacist Nazi dirtbag.”

Doesn’t that make sense? That someone who contributes to the betterment of society would be slightly more worthy of verification than someone who calls for the wholesale genocide of an entire race of people?

I mean, I know I’m old-fashioned, but I figured helping people succeed was more noble than joking about their deaths.

At the very least, Twitter, don’t verify this guy. Remove the verification. I don’t have to have it. In fact, I don’t think I want it anymore. If you’ve granted it to something you find on the bottom of your shoe, I don’t want it.

But for God’s sake, don’t give it to someone who promotes hate and genocide. I thought you were better than that.

A Simple Content Strategy for People Who Hate Content Strategy

There’s a great scene in John Cusack’s Better Off Dead where he gets skiing advice from Curtis Armstrong: “Go that way really fast. If something gets in your way, turn.”

I can think of no better advice to give someone who wants to do content marketing, but hates content strategy: “Create content for your customers. If something unexpected comes up, deal with it.”

For one thing, too many people put a lot of stock into developing complex content strategy. They draw up battle plans and strategies that would make military planners weep with envy. They overanalyze, overplan, and create year-long calendars of what they want to say on a particular day at a particular hour when Venus is in Gemini.

It’s quite a sight to see a spreadsheet with 500 or more tweets scheduled over a 12 month period.

It’s heartbreaking to see someone’s look of emotional devastation when the entire calendar has to be deleted because of a fairly minor change to the business, their industry, or industry regulations.

(You could hear the screams two counties over.)

A content strategy shouldn't look like a military strategyOver at Contently.com, Joe Lauzakas wrote about the importance of content strategy in Ask a Content Strategist: My Boss Wants Me to Write Blog Posts Without a Strategy. What Do I Do?

He cites all kinds of important statistics like, “According to a 2017 Contently survey, 98 percent of marketers believe that “having and following a content marketing strategy is important for content marketing success.” and “Per CMI’s 2018 B2B Content Marketing Trends survey, 62 percent of content marketers who rated themselves as very successful or extremely successful have a documented content strategy.

And he’s not wrong. But those strategies don’t need battlefield maps and years-long spreadsheets. You should be able to articulate your strategy in less than 30 seconds or on a single piece of paper.

Here’s a quick and dirty content strategy that should see you through an entire year, never need revising, and cover nearly every contingency.

1. Pick 2–3 main benefits of your product.

Or 2–3 services you provide, or 2–3 verticals you serve. These are the three things you’re going to write about the most. In fiction writing terms, this is your A story, B story, and C story. That is, you’re going to write about your main point (A story) the most, second main point (B story) second most, and so on.

Think of a sitcom: the A story takes around 13 – 14 minutes of a 22-minute episode, the B story is going to get 4 – 6 minutes, and the C story is going to get the remainder.

Your content should get this same kind of attention. The thing you’re known for the most should get two-thirds of your attention, and so on.

And if you focus on the services or verticals, you should still write about the 2 – 3 main benefits you offer each service/vertical. For example, if your main clients are lawyers, mystery shoppers, and dachshund wranglers (a dachshund literally just walked by as I wrote this), then you need to talk about the 2 – 3 benefits that lawyers, mystery shoppers, and dachshund wranglers will get from your products. Now you’ve got anywhere from 6 – 9 running topics for blog articles.

Nearly everything you write about should stick to one of these three benefits. You can occasionally deviate from it, writing about company history, special awards, or notable events. But otherwise, everything needs to focus on your 2 – 3 regular topics.

2. Pick 3 or 4 THEMES for your content strategy.

These are the kinds of articles you’re going to write; they’re going to fit into one of these themes, but still focus on one of the categories mentioned above.

Let’s say you own an IT consulting firm, providing computer networking and troubleshooting to small businesses. You could pick a theme-based calendar as follows:

  • Week 1: Write a how-to article.
  • Week 2: Write a client case study.
  • Week 3: Write about computer security.
  • Week 4: Write about IT industry news.
  • Or if you’re a dachshund wrangler, your content calendar would look like this:

    • Week 1: Write a training article.
    • Week 2: Write a story about your own experiences and adventures (a personal case study).
    • Week 3: Write about dachshund health and diet.
    • Week 4: Write about the dachshund wrangling industry.

    Next, come up with a Twitter schedule to tweet about these four themes on a rotating basis. Or you’re going to skip the case studies, and tweet curated articles about topics 1, 3, and 4 once per day (Don’t forget to tweet and post updates about your own blogs too.)

    Just keep it loose and flexible. If you have some breaking industry news that has to publish in week 2, swap it out with the case study that month. And if you ever have a major emergency or important announcement (like a product launch), that supersedes everything. You don’t have to make up the missed days, just pick it up the next time it comes around.

    Or publish two articles that week. There are no rules to this!

    Don’t forget to connect to people who have IT or dachshund wrangling questions (item #4). Communicate with them like real people, and answer their questions. Don’t pepper them with an all-news format. That’s boring and people hate it.

    3. Commit to using all content

    Lauzakas’ article also said, “According to SiriusDecisions, 65 percent of all content that brands produce goes unused. There are a few big reasons for why: content is hard to find, unknown to users, irrelevant, and low quality.”

    First, I’m not going to say “produce high quality content” because that’s stupid advice. I shouldn’t have to tell you that. It’s like telling you to “drive safely” because I think you’re going to go careening all over the road. (You’re not, so the advice is pointless. You’re not going to intentionally produce shitty content, so telling you to write good stuff is pointless.)

    But I will say that it’s absolutely necessary that you commit to using any piece of content you produce. If you write an article, publish it. If you write a tweet, post it. If you produce a video, put it on YouTube. And then promote it.

    If you don’t use it because it wasn’t good enough, then that’s on you. That’s not a lack of a strategy, that’s because you’re not willing or able to, well, produce high-quality content.

    4. Create a basic human-centered social media promotion strategy

    This isn’t that hard either. As Jason Falls is fond of saying, “Share good shit.”

    These days, social media seems to be more about blasting out one-way marketing messages that don’t engage anyone. But you need to rethink that, since it’s clearly not working.

    Think about your TV viewing habits. Do you fast forward through all TV commercials? Of course! We all do! We hate ads. And that’s how people feel about your marketing blasts.

    Stop treating Twitter and other social channels like an advertising medium. Stop posting “hey, read this!” messages over and over. There are Twitter bots that do nothing but post article after article after article, sending over three dozen tweets in a single day that aren’t engaging or interesting. (And if it’s real people doing this, they should be ashamed of themselves.)

    Instead, communicate with people. Talk with them. Have conversations. Ask and answer questions. Share their posts. Treat people like people, not like advertising viewers. Then, when you do occasionally have something of your own to promote, they’re more likely to read it and share it themselves.

    Guidelines, Not Strategies

    To be honest, this is the kind of content marketing strategy I use for all my clients. We focus on a few recurring topics and themes, we use all blog posts that we write, and we promote everything. We even have a basic calendar that says “we’ll write X number of articles about this topic, and Y number about that topic.”

    Other than that, there’s no need to create a complex content strategy. Remember, if you can’t articulate your strategy in less than 30 seconds, or on a single page, it’s too complicated.

    Photo credit: Ipankonin (Wikimedia Commons, GNU Free Documentation License)