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You are here: Home / Archives for All Posts / Marketing / Social Media Marketing

Social Media Marketing

January 27, 2015 By Erik Deckers

12 Marketing Strategies Defined

If you’ve ever wondered what all the different types of marketing — content marketing, inbound marketing, push marketing — actually mean, wonder no more. Here is the basic definition of what each of these are, and what they do.

Marketing Style

Definition

Content Marketing

Marketing

Digital Marketing

Marketing

Direct Marketing

Marketing

Inbound Marketing

Marketing

Internet Marketing

Marketing

Mobile Marketing

Marketing

Online Marketing

Marketing

Outbound Marketing

Marketing

Push Marketing

Marketing

Relationship Marketing

Marketing

Social Media Marketing

Marketing

Word-Of-Mouth Marketing

Marketing

 

When you get down to it, marketing is marketing. We can put all kinds of fancy names on it, or do some mental gymnastics to make it seem like one type of marketing is so much different from another. But all marketing does the same thing: convince people to buy your product. They just have different names to achieve the same goal. (And if we’re being truly honest, they’re not that different from each other.)

If you want to hire a marketer, hire someone who knows marketing. There’s no one method better than another, there’s no one special strategy that will be a magic bullet to your particular need.

And when it comes to online/social media marketing, you’d better make damn sure your marketing agency has extensive marketing experience, and isn’t just well-versed in using the latest shiny new social media toys.

Photo credit: James Prochnik (Flickr, Creative Commons)

Filed Under: Content Marketing, Marketing, Social Media Marketing Tagged With: content marketing, digital marketing, social media marketing

September 26, 2014 By Erik Deckers

Louisville Digital Association’s 6th Annual Digital Media Summit Schedule

I’m very proud to be one of the speakers at the 6th annual Digital Media Summit in Louisville on October 16. it’s a single day event held in Frazier Hall at Bellarmine University, and it’s sponsored by the fine fols at Brown-Forman and Bellarmine University’s School of Communication. You can get tickets here.

With the tagline, Improve your business and marketing through technology, several of us will be talking about how to do social media marketing better, including my two co-authors, Jason Falls and Kyle Lacy.

Tentative Agenda for Louisville Digital Media Summit

8 – 8:30 a.m. Networking, Breakfast, Setup

8:30 a.m. Introductions Jason Falls

8:40 a.m. Opening Keynote A Decade of Chasing What’s Next
Rick Murray, former president of Edelman Digital

9:30 a.m. 10 Professional Writing Secrets
Erik Deckers, Pro Blog Service

10:10 a.m. Break

10:20 a.m. The Mobile Commerce Revolution
Tim Hayden & Tom Webster, Edison Research

11:10 a.m. Paid Advertising In Facebook, How PPC Ninja’s Really Work Founder
Jason Brown, SERPWoo

12:00 p.m. Lunch

1:00 p.m. Bellarmine School of Communication
Dr. Lara Needham, Bellarmine University

1:20 p.m. 5 Technology Trends Disrupting Behavior
Kyle Lacy, Exact Target Marketing Cloud

2:10 p.m. Communicating at the right time, right channel and right situation in a crisis
Dr. Karen Freberg, University of Louisville

3:00 p.m. Break

3:10 p.m. Your Brand, Your Brain
Julia Roy, CoFounder, Workhacks

4:00 p.m. What Didn’t We Learn? Speaker Panel
Jason Falls, Moderator

4:30 p.m. Closing

You can register for the event here. By the way, if you’re interested in going, I’ve got a special discount code you can use. Just email me — erik at problogservice dot com — and I’ll give it to you.

Filed Under: Content Marketing, Marketing, News, Social Media Marketing, Speaking Tagged With: content marketing, public speaking, writing

August 6, 2014 By Erik Deckers

Five Ways for Creative Writers to Make Money (And Two That Don’t Work)

I had a great discussion with a new friend, @SarahSuksiri, about creative writing, poetry — I learned a lot about poetry and poets from her — and how writers try to make money while pretending they don’t associate themselves with filthy lucre.

This attitude is especially prevalent with poets, who think they should only do poetry for their art. If this is your attitude, repeat after me:

Hello, welcome to Starbucks

For those writers who want to earn a living from your creative writing degree or MFA, here are five ways to actually make some money from writing that does not involve freelancing. Or you can at least show your parents that your 4 – 7 years of higher education were not a complete exercise in navel gazing.

1. Sell ebooks

Jim Kukral is the master of promoting self-published books. He’s made his name helping new authors and. . . let’s say, “niche” authors find an audience and sell their books. Even the unusual ones. (Books, not authors. Well, authors too.)

The numbers in self-publishing make sense. Without going too much into the entire “traditional publishing versus self-publishing debate,” let me tell you what Kukral and others say about the economics: If you sell a traditionally-published book for $20, you’ll make $1 – $1.40 per book in royalties, after you pay back your advance. If you sell a self-published e-book for $2.99, you’ll make $2. Sell it for $9.99, and you’ll make $7.

Now, you may sell more books in bookstores with a traditional publisher (plus it’s awesome to have your book on a bookstore shelf), but you have to sell 5 – 7 trad-pub books to make $7, versus selling one $10 ebook. Sell 1,000 books, and you get either $1,400 or $7,000. If all you sold is 1,000 books, you won’t get that $1,400 from your publisher; that’s all payback for your advance. But that $7,000 is yours off the bat. (Warning: this takes a lot of social media marketing and promotion.)

2. Become a speaker

Doing this taught me to be a better writer.
Professional speakers command a fee. If you’re a nonfiction B2B writer like me, you have a system or knowledge that you can parlay into a one to six hour teaching session, and people will pay for that (see #5 below). If you write about important social issues, whether fiction or nonfiction, you may be able to get a gig as a keynote speaker. Keynotes make anywhere from $500 to $3,000, and even more. (Of course, you need to almost be a professional keynote speaker and that takes a few years. You’ll know when you’re ready for that.)

Build up your stage legs by giving readings, teaching small classes, and doing small talks around town for free. Join Toastmasters if you’re not comfortable with speaking. Promote yourself with a blog and become active on social media.

3. Give readings or host organized events

Slam poets earn money through their readings (Slammings? Happenings?), because they treat their work like a musician or a theatre troupe. They sell tickets or have a cover charge, and they sell books in the back of the room. Depending on the size of your audience and your rates, you could make a couple hundred dollars in a single night. Not enough to pay the rent, but you’re certainly earning more in one night than working three shifts at High-Priced Boots And Pants in the mall.

Promote the bejeezus out of these events, and get a big crowd. If you don’t like marketing, you’d better learn to real quick. You want a big crowd that’s interested in what you have to say. Even if you want to be a purist who never accepts money for their work (do your events for free then), you still want a big crowd of people who clap for you (or snap. Do they still snap at poetry slams?), and run up to you afterward, gushing and stumbling over their words. Promote these events with social media and old school marketing techniques to draw that crowd.

4. Combine your work with another passion and travel

Writer Chris Guillebeau, who wrote The Art of Nonconformity, has the kind of job that lets him work anywhere. So he does it while he travels to different parts of the globe in an attempt to visit every single country around the world.

As a writer, you have the flexibility to work anywhere you want, and on any kind of project you want. In some cases, you can even work in strange new locales, like the African Bush, the Canadian wilderness, or Iowa. If you can leverage your writing skills into a real money-earner, like a freelance copywriter, go where the work is, or just work from your favorite coffee shop. If you can get a nonprofit to hire you for six months, rent a short-term apartment in that city, and go to work.

5. Teach classes and seminars

Writing coach Jeff Goins is making his name not only as a writer, but as a writing coach. He’s built his reputation and living by offering several online webinars and ongoing classes per year, as well as selling educational materials to budding writers. One of his multi-week classes can cost a few hundred dollars per student. Similarly, I’ve begun teaching classes for the Indiana Writers Center, and I was happily surprised when I was handed a check at the end of the first class. I had forgotten all about it.

So what if you charged $200 for a 4 week online class and got 15 students to sign up? That’s $3,000 a month. It’s not downtown-penthouse money, but for a young writer who has a roommate or spouse-with-a-job, it’s a significant contribution to the household income. And what if you could repeat that model every month, or even run it twice a month on different days, but only did it a few times a year?

Further, if you have an MFA, you’re qualified to teach writing and English at a local college or university. (Actually, if you have a master’s degree in anything, you’re qualified to teach undergraduates in that field.) It’s not great pay — I get anywhere from $700 – $1,000 a month for a single public speaking class. And you certainly don’t want to build a career on being an adjunct. But if you’re looking for beer money, or a little something to boost your income, this is a great way to use your degree and your passion.

And now for the two don’ts: I’ve seen other people try this, and it’s rough. A lot of people have started down one of these two paths only to realize the numbers don’t work, and they’re out all that time and expense.

1. Start a website or journal that relies on banner advertising

Ad sales are a hard, scary way to make money. Even big city newspapers aren’t making a ton of money from them. Advertisers only want to pay per thousand displayed ads (some even only want to pay per click). These advertisers will only pay between $10 – $20 per thousand visitors, which works out to $.01 – $.02 per view).

So if you want to earn $50 for a single article, you have to generate between 2,500 – 5,000 visitors to that one page page. But if the advertiser is paying by the click, you may get $.20 per click, but if you want $50, you need 250 clicks. And if the click-through rate on an ad is 1% (which is actually kind of high), you need 25,000 visitors to see that ad. If you could bring in 25,000 visitors a month to your website, you need to sell ebooks, not display ads.

2. Traditional publishing

(Otherwise known as “my editor is going to hate me now!”)

While everyone wants to have that big blockbuster that makes them more money than J.K. Rowling and John Grisham combined, seriously, what are the odds of that happening? I’ve written three books and ghostwritten half of another. If I tried to live on the royalties of those books, I’d have a very fancy cardboard box under a bridge.

When I saw this photo, it was one of the proudest days of my life. My mom, not so much.
Even if you’re lucky enough to get a publishing deal, you need to sell hundreds of thousands of books in order to get rich; several tens of thousand per year to earn a salary. Let’s say you get $1.20 in royalties for every published book you sell. If you want to earn $48,000 a year in royalties, you need to sell 40,000 books every single year.

Don’t get me wrong. Traditional publishing is great. I owe Que Biz-Tech and Pearson Publishing a lot. So much of what I’ve been able to do has happened because they took a chance on me. I love knowing that my books have been printed, occupy a physical space in the world, and I got a thrill knowing that No Bullshit Social Media was seen by hundreds, if not thousands, of impressionable children walking into a Barnes & Noble. I encourage many writers to try to get their books published by a real publishing house before they take up the self-publishing baton.

But — and this is the point I want to stress — traditional publishing is not how you’re going to make a long-term living. The numbers just aren’t there anymore. Not at $1.40 royalties per book. You’re going to push, promote, and shout about your book to as many people as you can, whether you self-publish, or you go the traditional route. Either method involves the same amount of work. The only difference is there’s a bigger payoff in the self-pub route than in trad-pub. (On the other hand, you’ll never see a self-published book in a Barnes & Noble.)

Having said that, having a traditionally published book is an excellent way to build your reputation, which makes numbers 2 – 5 that much easier to accomplish.

Now that I’ve crapped on your dreams or given you a great idea, what are some other ideas you have for writers who want to make money? If you’re making money from your writing, what are you doing that earns a steady (or at least significant) income? Leave a note in the comments.

Filed Under: Books, Marketing, No Bullshit Social Media, Personal Branding, Social Media, Social Media Marketing, Speaking, Writing, Writing Skills Tagged With: books, No Bullshit Social Media, public speaking, seminars, writing skills

June 19, 2014 By Erik Deckers

How to Spot (and Block) Twitter Follow Spammers

Twitter is becoming a cesspool of uselessness, churning with marketers who think it’s free advertising, and people who post motivational quotes that couldn’t persuade someone with OCD to wash his hands. And I won’t even mention the people who promise to get you 5,000 “followers” for $29. (They’re the “floaters.”)

Now we’re being hit with wave after wave of Follower Junkies who artificially inflate their numbers without providing anything of value.

Follower Junkies will yo-yo follow people to boost their follower count into the tens of thousands, bumping up against Twitter’s policy of only allowing users to follow 1,000 people per day, but never going over the line. So they stay under Twitter’s radar and continue to spread their infestation.

Beating the Twitter Follower Limit

When someone new joins Twitter, they’re only allowed to follow 2,000 people. This is the Twitter Follower Limit. You can’t follow more than 2,000 people until a certain number of people are following you back. (You also can’t follow more than 1,000 people in a single day). Once you reach a magical unspecified ratio, you can follow more people. (Some people speculate that the ratio is roughly 10% more than your follower count. Once you get 2,000 followers, you can follow 2,200 people. 2,200 followers, you can follow 2,420 people. This is speculation, but that’s the principle behind the magical ratio.)

So a yo-yo follower will follow 2,000 people, wait for them to follow back, unfollow them, and then follow a new batch of people. The more followers they get, the more people they can yo-yo follow, and on and on and on, until they’ve got more followers than God, but their tweets are about as complex and substantial as a high school prom.

Fewer than 800 tweets but almost 4,000 followers? I don’t think so. Also, check the followING count — if you’re not a celebrity, it shouldn’t be that unbalanced. This is someone in the midst of a yo-yo drop.

How to Spot a Twitter Follow Spammer

You can spot a yo-yo follower because they have fewer than 3,000 tweets, but 10,000 or more followers. Or they are following a mere fraction of their followers, but they’re not celebrities. Their following numbers look like the Matterhorn.

Here’s an example: Spammer #1 is following 76,800+ people, and has 88,700+ followers. Are they interesting? Most of their Twitter stream seems to be a steady drip of one-way communication, with the #leadership hashtag on Every. Single. Tweet. (No, I’m not exaggerating.)

To check the Twitter shenanigans, I used TwitterCounter.com’s graphing capability. You can examine as much as 3 months’ worth of data with a free account. This is from April 4 through June 18.

May 27, 2014 – Following 88,162 people

 

May 29, just 2 days later. Following 69,563 people. A 12,463 count difference.

This is someone who is — technically — following Twitter’s rules. The slow climb after May 29 is still within the “you can’t follow more than 1,000 people in a single day” rule, but they dumped nearly 12,500 people on May 27 and 28 so they could slime their numbers up some more.

This wouldn’t be so bad — hell, I just dropped 4,000 followers over several days by clearing out people who hadn’t tweeted in 30 days or more — except this person is on a yo-yo upswing, which is why their follower count keeps rising.

Here’s another example: Spammer #2 is following 7,986 people and has 12,800+ followers, but has only written 3,852 tweets. They’re all one liners that first-time comedians would be embarrassed to use, with absolutely no interactions or retweets. Just constant one liners. I’ve had better conversations with my television.

May 16, 2014 – Following 6,996 people.

 

May 21, 5 days later – Following 7,965 people. Almost 1,000 people in 5 days.

Again, this stayed within Twitter’s rule of “following no more than 1,000 people per day,” but you can see the effect it had on this person’s follower numbers. As they followed more people, their follower numbers rocketed too.

What about their output? How much are they tweeting? Spammer #2 is averaging 3 or 4 tweets a day, but peaked out at a big ol’ 5 for two days in the middle of May; Spammer #1 has “written” 57,700+ tweets, averaging 47 tweets per day of #AutomatedLeadershipQuote after #AutomatedLeadershipQuote.

In the end, it doesn’t matter what they’re tweeting. I won’t even speak to whether their tweets are interesting or not (They’re not. So much Not Interesting in one place. I haven’t seen this much Not Interesting since high school algebra.) What matters is that while they’re following the letter of Twitter’s rule, they’re doing everything they can to work around it and look like they’re important and/or interesting.

Except they’re not. They’re frauds. They didn’t earn those numbers, they cheated. You can’t buy value, you can’t buy your reputation. But you can apparently click your way to a false sense of accomplishment.

The Solution? Drop the Spam Hammer

I vet every single person who follows me before I follow them back. I check out their Twitter profile, and if necessary, look at their Twitter feed. If someone has a too-high-to-be-real follower count, especially if their tweets number in the very low 4 figures (or fewer), I spam-block them. If they have a high follower count, but their tweets are inane, nothing but retweets, or a one-sided conversation with no responses to anyone, I spam-block them.

I do it without hesitation, without remorse, and without pity. And I giggle with schadenfreudic delight every time I do it. I even unblocked one guy just so I could hit the Report For Spam button again.

Twitter is not going to get any better. It’s going to become the AOL of short form communication one of these days. Already, networks like App.net are coming online, ready to fill in the gap after Rome Twitter collapses. But we can extend its lifespan and its usefulness by getting rid of these Follower Junkies who are cluttering up the network for the real users who want to actually benefit from it.

Filed Under: Marketing, Social Media, Social Media Marketing, Twitter Tagged With: social media marketing, social networking, Twitter

January 23, 2014 By Erik Deckers

Will You Survive The Content Shock?

We’re about to be deluged with a flood of content of Noah-esque proportions that could get so bad, we may have to actually pay people just to read our work.

At least that’s what Mark Schaefer is saying.

He says we’re about to enter a period of content shock, which is going to render content marketing unsustainable as a marketing channel.

Of course the volume of free content is exploding at a ridiculous rate. Depending on what study you read, the amount of available web-based content (the supply) is doubling every 9 to 24 months. Unimaginable, really.

However, our ability to consume that content (the demand) is finite. There are only so many hours in a day and even if we consume content while we eat, work and drive, there is a theoretical and inviolable limit to consumption, which we are now approaching.

This intersection of finite content consumption and rising content availability will create a tremor I call The Content Shock. In a situation where content supply is exponentially exploding while content demand is flat, we would predict that individuals, companies, and brands would have to “pay” consumers more and more just to get them to see the same amount of content.

I won’t lie. This scares me a bit. Basically, small content marketers who produce good work are going to be buried by Sturgeon’s Law.

(Scifi author Theodore Sturgeon once said “95% of everything is crap.” Actually, he said “crud,” but I like “crap” better.)

Still, in an age of the Walmartization of everything, there are experts and artisans who have survived the onslaught of cheap plastic crap cheapening their work.

If you want to survive the content shock, here are a couple things you need to remember.

You have to write better than everyone else

As much as it pains me to say it, you have to “write good content.” (Even though I still say it’s a stupid strategy.) But it can’t just be “good,” it has to be awesome.

Because most of the content that’s being put out by content marketers around the world is at best, just awful.

The Internet is already one example of Sturgeon’s Law, and we’ve managed to survive that so far. All this means is that there’s going to be more crap, and we just have to figure out a way to stay in the 5%, or even 1%.

The written word has been commoditized over the last few decades. Excellent writing was cheapened by pretty good writing, as publishing got cheaper. Pretty good writing was diluted by good writing, as people started blogging. And good writing is now being weakened by mediocre writing, as more businesses jump on the content train, and marketers will accept content from anyone and everyone who has a basic grasp of the English language.

If you want to outperform the flood, you need to be better than the mediocre crap that’s being passed off as “content.” You need to be better than the hacks and flacks who are calling themselves writers, just because they can construct a grammatical sentence.

You have to start “social media marketing” again

Plenty of social media veterans have stopped talking about “social media marketing” in favor of the new flavor of the day as being — inbound marketing, digital marketing, mobile marketing, blah blah blah — but businesses are only just now recognizing “social media marketing” is a thing.

But the content flood means that building relationships and being seen as an influencer is going to become important, even as it becomes more difficult. If nothing else, people will read your work because they trust you and know that you give them valuable insights.

If people buy from people they like, they’re certainly going to read stuff from people they like.

Lately I’ve been seeing a number of people inflating their Twitter and LinkedIn followings as a way to fake influence. They’re chasing numbers and growing their counts, but they’re not actually doing anything important or valuable.

That’s not influential, that’s just stupid.

I will never follow anyone with 20,000 followers and only 1,000 tweets. I can’t believe those 1,000 tweets are so awesome that 20,000 people shrieked “I have to be a part of this!”

High followers + low tweets = you cheated. It doesn’t mean influence.

There’s no secret to being influential. You need to start building it three, four, five years ago. If you didn’t, don’t scam your way to the top. Slog it out like the real influencers.

The content shock may be inevitable, but that doesn’t mean you can’t survive it. It means you have to work harder, write better, and be more trustworthy than everyone else. It means adding followers one and two at a time, by building genuine relationships with them.

Let all the hacks and fakers flail away at an ever growing mountain of utter crap. Stick with your own little patch and grow it by by bit. It may not be huge, but it will certainly be more effective and appreciated than those who muddled their way through and never actually contributed anything.

Photo credit: Luke Zeme Photography (Flickr, Creative Commons)

Filed Under: Blogging, Content Marketing, Marketing, Social Media, Social Media Marketing Tagged With: content marketing, personal branding, social media marketing, writing

December 23, 2013 By Erik Deckers

My Social Media and Content Marketing Predictions for 2014

It’s the annual end-of-year-what’s-happening-next-year prediction time, something I have proved to be very bad at ever since 1997, when I got pissed at the Indianapolis Colts for cutting quarterback Jim Harbaugh and bringing in some hick rookie from Tennessee to take over a playoff contending team.

This guy. It was this guy.

But I’m going to keep trying, because as my fantasy football record shows, there are people who are even worse at making predictions and they still get to keep their high-paying TV jobs. Apparently a 3-for-10 success rate is good enough in baseball and sports predictions, so if those idiots can make it, I’m certainly not giving up.

Here are my three social media and content marketing predictions for 2014.

1. Facebook’s and Twitter’s replacements will be born in 2014

I’m not saying Facebook and Twitter are going to die, but I think people are getting sick enough of their shenanigans that the networks that come after the two giants will be born in 2014. We just won’t realize what they are until a couple years later, when there’s a frog-in-slowly-boiling-water migration to the two newcomers. Keep your eyes peeled for Twitter alternatives next year and claim your favorite username while you still have time.

Part of me still hopes App.net could be Twitter’s successor — I even put $50 into their Kickstarter campaign in 2012 — but I haven’t used it enough to know how well it’s doing.

2. SEO professionals are going to continue to suffer

Google is never as happy as when they’re messing with search engine optimization professionals. The last three years of SEO changes have seen the end of many strategies that the cheaters and spammers employed to trick Google. The latest nail in the SEO’s coffin iteration of Google’s algorithm, Hummingbird, not only made high quality content a requirement, they also stopped reporting keywords, making it harder for SEOs to know why people came to their site in the first place.

These changes are going to continue until the only thing an SEO professional is good for is reading the analytics reports (and there are software packages that can make pretty dashboards with the click of a button). 2014 isn’t going to let up on them either. Look for another major shift in Google’s algorithm, and the continued closing of SEO companies that refuse to make the switch from code chaser to writer/video producer/audio engineer.

This is a screenshot of SERPFruit’s analytics dashboard. Just connect it to your Google Analytics and get simple charts for your organic traffic.

3. Content marketing will become the new trend

Remember when everyone was clamoring for social media? Ah, those were the heady days. When a 26 year old could get hired as the VP of social media at a fast food chain, and when interns and recent college grads were handed the keys to the most public-facing communication channel a company had. Media had not been that much of a Wild West frontier since the very early days of radio when anyone with a transmitter could call themselves a radio station.

Now that everyone has calmed down about social media, and it’s becoming just another marketing channel, it looks like content marketing is becoming the Next Big Thing. There are companies, websites, and entire conferences dedicated to content marketing, and we’re starting to see predictions like three Fortune 500 companies will hire chief content officers. That does seem a little specific — what’s next, chief video officers? Chief analytics officers? Remember, a Chief ____ Officer is one of the most senior executives in a company. A Content Marketing Director seems more likely — but it does illustrate how important companies will realize content is to their marketing efforts.

It also means there’s potential work for all the professional journalists who have been losing their jobs at the newspapers and magazines. My only hope is that the same people who were hiring the college kids to run their social media marketing will actually take the time to find the best writers, and not assume that everyone who was born with a computer on their lap knows how to write.

Look to see an increase of content marketing production hires, as well as an increase of content marketing spending by CMOs, not only to the detriment of traditional marketing, but maybe even social media and (hopefully) SEO as well.

Okay, maybe “predictions” is a strong word, but based on the trends of 2013, I can only assume that numbers 2 and 3 are going to continue in the new year. Pay close attention to history, kids, because that’s where you’re going to learn your most valuable lessons.

By my count, I’m 6 for 10 in my social media predictions over the past three years, which is twice as good as the football pundits who rumble about their picks every Sunday morning. I’m hoping this year’s predictions can boost my total, thus helping me forget my Peyton Manning flub 16 years ago.

Filed Under: Content Marketing, Marketing, Social Media, Social Media Marketing, Social Networks Tagged With: App.net, content marketing, Facebook, social media marketing, Twitter

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