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You are here: Home / Archives for All Posts / Books

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August 6, 2014 By Erik Deckers

Five Ways for Creative Writers to Make Money (And Two That Don’t Work)

I had a great discussion with a new friend, @SarahSuksiri, about creative writing, poetry — I learned a lot about poetry and poets from her — and how writers try to make money while pretending they don’t associate themselves with filthy lucre.

This attitude is especially prevalent with poets, who think they should only do poetry for their art. If this is your attitude, repeat after me:

Hello, welcome to Starbucks

For those writers who want to earn a living from your creative writing degree or MFA, here are five ways to actually make some money from writing that does not involve freelancing. Or you can at least show your parents that your 4 – 7 years of higher education were not a complete exercise in navel gazing.

1. Sell ebooks

Jim Kukral is the master of promoting self-published books. He’s made his name helping new authors and. . . let’s say, “niche” authors find an audience and sell their books. Even the unusual ones. (Books, not authors. Well, authors too.)

The numbers in self-publishing make sense. Without going too much into the entire “traditional publishing versus self-publishing debate,” let me tell you what Kukral and others say about the economics: If you sell a traditionally-published book for $20, you’ll make $1 – $1.40 per book in royalties, after you pay back your advance. If you sell a self-published e-book for $2.99, you’ll make $2. Sell it for $9.99, and you’ll make $7.

Now, you may sell more books in bookstores with a traditional publisher (plus it’s awesome to have your book on a bookstore shelf), but you have to sell 5 – 7 trad-pub books to make $7, versus selling one $10 ebook. Sell 1,000 books, and you get either $1,400 or $7,000. If all you sold is 1,000 books, you won’t get that $1,400 from your publisher; that’s all payback for your advance. But that $7,000 is yours off the bat. (Warning: this takes a lot of social media marketing and promotion.)

2. Become a speaker

Doing this taught me to be a better writer.
Professional speakers command a fee. If you’re a nonfiction B2B writer like me, you have a system or knowledge that you can parlay into a one to six hour teaching session, and people will pay for that (see #5 below). If you write about important social issues, whether fiction or nonfiction, you may be able to get a gig as a keynote speaker. Keynotes make anywhere from $500 to $3,000, and even more. (Of course, you need to almost be a professional keynote speaker and that takes a few years. You’ll know when you’re ready for that.)

Build up your stage legs by giving readings, teaching small classes, and doing small talks around town for free. Join Toastmasters if you’re not comfortable with speaking. Promote yourself with a blog and become active on social media.

3. Give readings or host organized events

Slam poets earn money through their readings (Slammings? Happenings?), because they treat their work like a musician or a theatre troupe. They sell tickets or have a cover charge, and they sell books in the back of the room. Depending on the size of your audience and your rates, you could make a couple hundred dollars in a single night. Not enough to pay the rent, but you’re certainly earning more in one night than working three shifts at High-Priced Boots And Pants in the mall.

Promote the bejeezus out of these events, and get a big crowd. If you don’t like marketing, you’d better learn to real quick. You want a big crowd that’s interested in what you have to say. Even if you want to be a purist who never accepts money for their work (do your events for free then), you still want a big crowd of people who clap for you (or snap. Do they still snap at poetry slams?), and run up to you afterward, gushing and stumbling over their words. Promote these events with social media and old school marketing techniques to draw that crowd.

4. Combine your work with another passion and travel

Writer Chris Guillebeau, who wrote The Art of Nonconformity, has the kind of job that lets him work anywhere. So he does it while he travels to different parts of the globe in an attempt to visit every single country around the world.

As a writer, you have the flexibility to work anywhere you want, and on any kind of project you want. In some cases, you can even work in strange new locales, like the African Bush, the Canadian wilderness, or Iowa. If you can leverage your writing skills into a real money-earner, like a freelance copywriter, go where the work is, or just work from your favorite coffee shop. If you can get a nonprofit to hire you for six months, rent a short-term apartment in that city, and go to work.

5. Teach classes and seminars

Writing coach Jeff Goins is making his name not only as a writer, but as a writing coach. He’s built his reputation and living by offering several online webinars and ongoing classes per year, as well as selling educational materials to budding writers. One of his multi-week classes can cost a few hundred dollars per student. Similarly, I’ve begun teaching classes for the Indiana Writers Center, and I was happily surprised when I was handed a check at the end of the first class. I had forgotten all about it.

So what if you charged $200 for a 4 week online class and got 15 students to sign up? That’s $3,000 a month. It’s not downtown-penthouse money, but for a young writer who has a roommate or spouse-with-a-job, it’s a significant contribution to the household income. And what if you could repeat that model every month, or even run it twice a month on different days, but only did it a few times a year?

Further, if you have an MFA, you’re qualified to teach writing and English at a local college or university. (Actually, if you have a master’s degree in anything, you’re qualified to teach undergraduates in that field.) It’s not great pay — I get anywhere from $700 – $1,000 a month for a single public speaking class. And you certainly don’t want to build a career on being an adjunct. But if you’re looking for beer money, or a little something to boost your income, this is a great way to use your degree and your passion.

And now for the two don’ts: I’ve seen other people try this, and it’s rough. A lot of people have started down one of these two paths only to realize the numbers don’t work, and they’re out all that time and expense.

1. Start a website or journal that relies on banner advertising

Ad sales are a hard, scary way to make money. Even big city newspapers aren’t making a ton of money from them. Advertisers only want to pay per thousand displayed ads (some even only want to pay per click). These advertisers will only pay between $10 – $20 per thousand visitors, which works out to $.01 – $.02 per view).

So if you want to earn $50 for a single article, you have to generate between 2,500 – 5,000 visitors to that one page page. But if the advertiser is paying by the click, you may get $.20 per click, but if you want $50, you need 250 clicks. And if the click-through rate on an ad is 1% (which is actually kind of high), you need 25,000 visitors to see that ad. If you could bring in 25,000 visitors a month to your website, you need to sell ebooks, not display ads.

2. Traditional publishing

(Otherwise known as “my editor is going to hate me now!”)

While everyone wants to have that big blockbuster that makes them more money than J.K. Rowling and John Grisham combined, seriously, what are the odds of that happening? I’ve written three books and ghostwritten half of another. If I tried to live on the royalties of those books, I’d have a very fancy cardboard box under a bridge.

When I saw this photo, it was one of the proudest days of my life. My mom, not so much.
Even if you’re lucky enough to get a publishing deal, you need to sell hundreds of thousands of books in order to get rich; several tens of thousand per year to earn a salary. Let’s say you get $1.20 in royalties for every published book you sell. If you want to earn $48,000 a year in royalties, you need to sell 40,000 books every single year.

Don’t get me wrong. Traditional publishing is great. I owe Que Biz-Tech and Pearson Publishing a lot. So much of what I’ve been able to do has happened because they took a chance on me. I love knowing that my books have been printed, occupy a physical space in the world, and I got a thrill knowing that No Bullshit Social Media was seen by hundreds, if not thousands, of impressionable children walking into a Barnes & Noble. I encourage many writers to try to get their books published by a real publishing house before they take up the self-publishing baton.

But — and this is the point I want to stress — traditional publishing is not how you’re going to make a long-term living. The numbers just aren’t there anymore. Not at $1.40 royalties per book. You’re going to push, promote, and shout about your book to as many people as you can, whether you self-publish, or you go the traditional route. Either method involves the same amount of work. The only difference is there’s a bigger payoff in the self-pub route than in trad-pub. (On the other hand, you’ll never see a self-published book in a Barnes & Noble.)

Having said that, having a traditionally published book is an excellent way to build your reputation, which makes numbers 2 – 5 that much easier to accomplish.

Now that I’ve crapped on your dreams or given you a great idea, what are some other ideas you have for writers who want to make money? If you’re making money from your writing, what are you doing that earns a steady (or at least significant) income? Leave a note in the comments.

Filed Under: Books, Marketing, No Bullshit Social Media, Personal Branding, Social Media, Social Media Marketing, Speaking, Writing, Writing Skills Tagged With: books, No Bullshit Social Media, public speaking, seminars, writing skills

March 5, 2014 By Erik Deckers

Free Download of My Chapter from Multichannel Marketing Ecosystems

About 18 months ago, I was asked by authors Markus Ståhlberg and Villa Maila to contribute a chapter to their book Multichannel Marketing Ecosystems.

The book consists of 35 separate chapters written by 35 different social media experts from around the world. Ståhlberg and Maila asked, pleaded, and cajoled all of us to turn in our chapters, which they then wrestled to the ground and turned it into a heavy book about the marketing ecosystem. It’s not just online marketing, and it’s not a lot of “you should measure Return On Engagement” or “I’m the Chief Awesome Officer!” bullshit that litters the social media marketing book world.

This is a smart book written by smart people, talking about marketing in general, as it develops and revolves around brands, whether it’s traditional media, online, mobile, and even retail point-of sale.

With dramatic changes in consumer behavior – from online shopping to the influence of social media – marketers are finding it harder than ever to coordinate, prioritize and integrate the latest interactive channels into their overall brand-building strategy. With the emergence of the truly interactive consumer, marketers need to scrap the traditional TV-centric strategies and build their own multichannel ecosystems centered around digital channels and supported by traditional media.

Multichannel Marketing Ecosystems examines a fundamental game changer for the entire marketing industry – the seismic shift from a single TV-centric path to an interactive multichannel ecosystem that puts digital technology at the core of marketing strategy. With separate chapters on the remaking of marketing, the rise of the digital brand, conversion optimization, m-commerce, searchability in a multichannel world and predictive marketing, this book shows how marketers and brand managers can react positively to changes in consumer behavior, building customer responses and loyalty via the full spectrum of digital media.

Co-authors include Felix Velarde, CEO of Underwire; Sundeep Kapur, Allied Solutions; Cam Brown, CEO of King Fish Media; and my good friend and Branding Yourself co-author, Kyle Lacy, ExactTarget.

The book finally came out this winter, and I did what every other contributor probably did — flipped to their own chapter. I read it, I skimmed through several other chapters, tried to find typos in Kyle’s chapter (sorry, force of habit), and tried to make sense of everything in the book.

Like I said, this is a smart book. It’s packed with information — not just long blog posts, but analysis, strategies, and ideas that mid- to upper-level marketers need to know to help their brands be successful in a fracturing marketing ecosystem. This is beyond “DO TWITTER!” cheerleading. It’s heady stuff, and it’s written by the leading experts in their field.

If you’re interested in a free chapter, Ståhlberg and Vaila have allowed me to make my chapter — “What Really Counts In Metrics” — available for free download. you can download it here.

Filed Under: Books, Marketing, Social Media, Traditional Media Tagged With: books, Erik Deckers, marketing

September 20, 2013 By Erik Deckers

There Is No ‘Future Of Content Marketing’

There is no Next Big Thing in content marketing.

I was asked about that at a talk this week. “What’s the future of content marketing?”

I told them, “Nothing is going to change. There will be no dramatic developments, or exciting new technology that will change what content marketing actually is.

Even on this thing, I can still create content. The only thing that’s changed is that my laptop is not as noisy.
“Content marketing is just marketing. It’s persuading people with words, images, and sounds.

“What major changes can you make with that?”

Oh sure, I’ll grant you that developing a written language was pretty major, because we could finally write our oral traditions and stories down on papyrus, like the Sumerian version of Epic of Gilgamesh in 2000 BC, making it one of the first examples of early literature. But even marketing goes back nearly that far, when Egyptians used to put sales messages on papyrus.

Then in 1450, Johannes Gutenberg invented the movable type printing press, and we could produce books more quickly and cheaply, instead of carving pages out of blocks or wood, or copying them by hand. Advertising was done with town criers and posters containing images and not words, since citizens couldn’t read.

In 1978, at age 14, V.A. Shiva Ayyadurai invented email, and in 1989, Tim Berners-Lee invented the World Wide Web, launching the world’s first web server on a NeXT Computer, a company founded by Steve Jobs. With that, we could share words, and later, images and sounds, with the entire world, and then spam the bejeezus out of it.

The next big switch was the advent of smart mobile phones, but even that’s not a major change. It’s the Internet on your phone. It’s Tim Berners-Lee’s invention miniaturized.

We’ve created websites, blogs, Tumblr, and Twitter. Flickr, Picasa, and Instagram. YouTube, Vimeo, Hulu, and Vine. Streaming audio, Internet radio, and podcasts. We get it all on our desktops, laptops, tablets, and smart phones. We create amazing new layouts, like Starbucks’ Instagram feed, the I Hear Of Sherlock Everywhere Flipboard magazine, or the Tuneage tumblog.

It doesn’t change anything. It doesn’t create anything new. With all new technological developments and all the different ways to use these tools, there is one constant: we’re sharing good writing, interesting images, and pleasant sounds.

You can change the tools, you can invent new tools, you can come up with new technology. You can invent a 6-word microblog. You can create a 3-second video app. You can build a website that’s filled with nothing but selfies and kitty pictures. (It’s called Facebook.)

But even 10, 20, or 100 years later, people will still want and share good writing, interesting images, and pleasant sounds.

There will be no major change in the content marketing world, because the need for good content has not changed in 4,000 years. The good writers always rise to the top, the good artists are always seen (even if it is decades after they died).

The only thing that will change about content marketing is the name. Someone will come up with some new name, and that will be it. In fact, that’s already happened; now we’re calling it Owned Media (affiliate link).

I don’t care what happens to the web. We could get it on our glasses. We could have it beamed directly to our brains. We could shut it off tomorrow. We will still need people to create the stuff that goes into the machine so we can read it, watch it, and listen to it.

So if you’re wondering what you should do to jump on the next wave of content marketing, forget it. Don’t try to capture the next wave. Focus instead on being a good writer, photographer, videographer, or sound producer. That will outlive every technological change for the next 4,000 years.

Filed Under: Blogging, Business Blogging, Content Marketing, Marketing, Owned Media Doctrine, Social Media, Social Media Marketing, Writing, Writing Skills Tagged With: blog writing, content marketing, photos, video, writing

May 2, 2013 By Erik Deckers

Being Loathsome is a Bad Career Move

I’m worried about a recent Forbes article that encourages people to be assholes as a way to further their careers.

J. Maureen Henderson’s article, Why It’s Better For Your Career To Be Loathed Than To Be Liked thinks that Erika Napoletano’s obscenity-filled presentations and slides of Sarah Palin copulating with a polar bear are to be admired and cheered.

In the article, Napoletano says:

I’m not concerned with being likeable as a brand or person. I’m concerned with not having to put on a meat suit every day when I stand in front of the world around me. Being honest and building the next better version of you? That’s what creates memorable people, brands and experiences. I don’t give a s*** if I’m likeable. I care the most about whether the people who allow me to do what it is I love every day respect me for who I am and know that I respect them the same way.

If this is how you approach your business relationships, is it any wonder people don’t like you?
I hate, HATE, HATE! it when people equate the phrase “being honest” with “being an asshole.” As if being intentionally offensive is honest and noble, and people who are nice are less of a person.

Shock jocks and sullen teenagers do it, but it gets tiresome after a while, and at the end of the day, no one likes either of them.

These are the same people who say “I’m not afraid to speak my mind. I just say it like it is.”

You know who else speaks their mind and says it like it is?

Three-year-olds.

They don’t have the maturity and tact to think twice about what they’re going to say. How bad does a person have to be when they have the same lack of maturity and tact as a three-year-old? You would think that after 30+ years, they would have figured that out by now.

Whatever happened to being nice and pleasant? Being respectful and kind? I knew a man who ran an entire department, whose daily mantra, both to himself and the people who worked for him, was “be nice.”

It was especially unsettling for the people who worked for him, since many of them were retired military officers, including a colonel who had commanded a tank brigade. Their collective job was to deal with large-scale disasters and emergencies.

But “Be nice” won the day. This guy had the respect and admiration of everyone who worked for him and with him. And they were still able to get the job done and keep people safe.

Being Nice Doesn’t Mean Being a Pushover

I know some people who worry that being nice means you have to let people walk all over you, or that people are going to take advantage of you.

That’s not what it means.

Being nice means you don’t belittle someone or try to hurt them. You don’t screw someone out of a business relationship. It means you don’t have a deliberate “screw you” attitude when dealing with people you disagree with.

Being nice means you treat people with kindness and respect. It means you stand firm on your convictions and you speak up — loudly, if necessary — when the situation calls for it. It means you stand up against bullies, and speak for people who don’t have a voice. Being nice doesn’t mean being a wimp, it means being strong, but respectful.

I have never known anyone to be fired or lose a client because they were nice.

“We had to let him go. He did good work, but he was always polite and helpful, and had a kind word for everyone. I hated him.”

There are plenty of people who get fired for being unlikable. For being rude, irksome, boorish, crude, inflammatory, and loathsome. No one was sad to see them go, and some people even got a going away party held in their honor.

After they were gone. And they weren’t invited.

Either Way, Bring Your A-Game

Henderson’s article says, if you’re going to be an asshole — I’m paraphrasing here — you’d better bring your A-game. You can’t just be offensive and be bad at your job, because then you’re just offensive, and you’ll be fired.

Napoletano believes that it’s okay to be loathsome as long as the clients love what you’re doing.

Which is true. But it’s also true that you still have to bring your A-game if you’re nice.

People don’t keep you around because you’re nice if you’re not providing a benefit. They want results. They want success. They want a positive ROI. And it doesn’t matter if you bake cookies for the office every Friday, if you’re not producing, you’ll be let go.

I prefer being the nice guy. I like helping people. I want to see, and help, people accomplish their goals and succeed in their endeavors. The whole reason Kyle Lacy and I wrote Branding Yourself was to help people, because there were a lot of people out of work, under employed, or in a job they hated. We wanted to help them find their way out of that.

Bottom line, your personal brand is yours to define, any way you want. You can be kind and helpful and nice to people, and have people who love to work with you and spend time with you, or you can be pompous, outrageous, and loathsome.

You can be likable and have people who want to work with you, or be loathsome and say you don’t care if you’re liked or not (which is good, because you’re probably not).

You can be successful with either approach, but one is going to bring you — and everyone else around you — more happiness.

Photo credit: B_Heyer (Flickr)

Filed Under: Books, Branding Yourself, Networking, Personal Branding Tagged With: personal branding

April 22, 2013 By Erik Deckers

24 Quotes to Inspire Any Marketer, Plus One of Mine

Have you ever had your name mentioned in a sentence with someone you admire? Like you’re being compared to them, or included with them? And not, “Is Erik Deckers older than Jason Falls?”

It happens occasionally for me, where someone includes me in a list of people I’ve only read about, and who wouldn’t know me from Adam. Every time it does, I want to say, “Wait, I think you made a mistake.” It’s terribly exciting and a real honor. It’s also something I struggle to accept.

People from Indiana are taught to be humble, and to not brag. (We’re America’s Canada.) We don’t take compliments very well, because we’re supposed to be humble and not appear boastful.

So when someone includes my name or mentions something I’ve done/said in a list of people I’ve looked up to, quoted, and read regularly, part of my brain ducks its head, says “aw, shucks,” and kicks at the ground. And another part squeals like a 12-year-old girl meeting Justin Bieber.

It happened yesterday after someone pointed me to a slide deck of “25 Quotes to Inspire Any Marketer” from ezanga.com. It included quotes from Dan & Chip Heath (Made to Stick), Seth Godin (Purple Cow, Tribes, and Linchpin), John Jantsch (Duct Tape Marketing), David Meerman Scott (Real-Time Marketing & PR), and David freaking Ogilvy.

And me.

25 Quotes to Inspire Any Marketer from eZanga.com

The line is from Branding Yourself, a book that Kyle Lacy and I wrote in 2010, and finished a second edition in 2012. I can’t remember who we learned it from (we cited him in the book), but it was used to illustrate the idea that, just like people have emotional reactions to their most-loved and most-hated brands, people have the same reaction to us.

I thought, “this must be a mistake. Or it’s one of those ‘Daily Paper.li’ pages where 87 different people get included and tweeted.” But then I looked and saw that it was neither of those things. It really was something I said, and it was good enough to be included in a list with the Johnson Brothers, Seth Godin, David Meerman Scott, and David freaking Ogilvy.

People think it’s odd that the personal branding guy has difficulty in accepting compliments or stating simple facts like, “I wrote a book,” especially when he wrote a book that told people “get over yourself.” But I do. I get red in the face when I get complimented. I still don’t like telling people, “I wrote a couple books,” because it seems like bragging. And I still feel like a fake when someone asks me to sign their book.

I have to fight that urge to not say anything about what I’ve done and, you know, actually do the things I tell other people to do.

So, here it goes:

“I had a quote about marketing included in a slide deck and blog post that included a lot of really smart people.”

You have no idea how hard that just was.

Filed Under: Books, Branding Yourself, Marketing, Personal Branding, Social Media, Social Media Marketing Tagged With: Kyle Lacy, marketing, personal branding, Social Media

February 25, 2013 By Erik Deckers

What We Can Learn About Social Media Marketing from The Onion

It was a rather shocking tweet. Someone who was in charge of The Onion’s Twitter account basically called 9-year-old actress and Oscar nominee Quvenzhané Wallis the C-word.

It was so reprehensibly awful and terrible that Twitter just beat the holy bejeezus out of The Onion for it. Within an hour, they deleted the tweet. (This was remarkable in itself, given the fact that these guys never back down or apologize for anything.)

A LOT of angry discussions on whether The Onion should have apologized or not.
This morning, even as the Internet was storming Castle Onion with pitchforks and torches, their CEO, Steve Hannah, even went so far as to post an apology to their Facebook page.

Dear Readers,

On behalf of The Onion, I offer my personal apology to Quvenzhané Wallis and the Academy of Motion Picture Arts and Sciences for the tweet that was circulated last night during the Oscars. It was crude and offensive—not to mention inconsistent with The Onion’s commitment to parody and satire, however biting.

No person should be subjected to such a senseless, humorless comment masquerading as satire.

The tweet was taken down within an hour of publication. We have instituted new and tighter Twitter procedures to ensure that this kind of mistake does not occur again.

In addition, we are taking immediate steps to discipline those individuals responsible.

Miss Wallis, you are young and talented and deserve better. All of us at The Onion are deeply sorry.

Sincerely,
Steve Hannah
CEO
The Onion

From a social media marketing standpoint, this gives rise to a bigger question: when do you blame an entire company for the acts of a single person? When does one person’s views reflect the entire company? And should they ever?

Let’s face it, what this unnamed person did was reprehensible. You just don’t call little girls that word. (Actually, you don’t call any women that word, but there’s a very wide line between being a sexist a-hole and the worst person in the world, and the unnamed person managed to keep one foot planted on either side of it.)

Now The Onion is bearing the brunt of that one person’s poor judgment.

In a lot of cases, people will forgive a company for the missteps of a single person. If you have a bad waitstaff experience at your favorite restaurant, you don’t boycott the entire restaurant. If you received a damaged package from your favorite online bookstore, you don’t stop ordering books. Yet, there are thousands of people who have un-liked and un-followed The Onion on all their social properties, because of a single tweet by a single person.

But this isn’t entirely unexpected. During the presidential election, when someone from a candidate’s past 30 years earlier does something mildly offensive, the other side will scream that this proves that candidate is the anti-Christ or a fascist. When the CEO of a corporation says or does something awful, consumers scream that this kind of attitude pervades the halls of that company.

There’s an awful lot of screaming going on, and people are understandably and justifiably outraged. What this unnamed person did was awful, but the entire organization didn’t sit down at a table and vote on what to tweet.

Are people overreacting or are we justified in screaming at The Onion? Did one bad apple spoil the entire bunch, or should we look at their entire body of work, and forgive them in the end?

This Shouldn’t Stop Companies From Using Social Media

The problem is that whenever anything like this happens — at least the problem for social media professionals like me, Jay Baer, and Doug Karr — is that potential clients look at this and say, “See, we can’t trust our employees not to do something stupid and boneheaded like this.”

It makes our job harder, because they’re worried that their punk intern just out of college is going to start tweeting about his drunken antics at his cousin’s wedding. Or she’s going to launch into some profanity-laced tirade about how her basketball team couldn’t hit water if they fell out of a boat.

So we have to remind these clients of a few things:

  1. If you have employees like this, you have a hiring problem, and that’s your fault, not social media’s. Those people would act like this even if Twitter had never been invented.
  2. You need to hire people with several years of experience and common sense to run your social media campaigns (these two traits are sometimes mutually exclusive in some people).
  3. You already trust employees to count and handle your money, take trips to faraway places, and even answer the phone without you hovering over them. You need to trust employees on social media this same way.
  4. You need to have a clear-cut social media policy about things you cannot say, words you cannot use, and ideas you cannot convey. At least then people will know why you fired them for violating numbers 1, 2, and 3.

For companies thinking about social media marketing, you need to think about these things:

Will people do stupid things? Yes. It’s in our nature.

Did you hire those people? Yes, because it seemed like a good idea at the time.

Did you hire them to do those stupid things? No. Otherwise, that would make you as stupid as them.

Will people blame you for it anyway? Yes. Because we all want someone to be outraged at.

Does this mean you shouldn’t do something, like use social media? No. Because people do stupid stuff with all kinds of technology, but that doesn’t mean we don’t 1) use computers, 2) use fax machines, 3) use phones, 4) use cars, and 5) hire people.

We still do all those other things, we just make sure they’re used properly.

That’s how it needs to go with social media. More than half the country is using it. More than half the country is expecting you to be on it. And despite the bone-headedness of some people, it’s still a good and decent place to reach an audience.

People make mistakes. Big, goofy, bone-headed, dumbass mistakes. That’s all just part of the rich tapestry of the business world, and everyone does it. Some are just worse and more crass than others.

The question is, will you stick your head in the sand because of what someone else did, or will you embrace the latest technology and learn from other peoples’ mistakes?

Filed Under: Books, Communication, Content Marketing, crisis communication, Marketing, No Bullshit Social Media, Public Relations, Social Media, Twitter Tagged With: content marketing, social media marketing, Twitter

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