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August 30, 2011 By Erik Deckers

15 Social Media Tactics to Promote Your Upcoming Theatrical Show

We just finished the 10-day festival of independent theatre and weirdness known as the Indianapolis Fringe Theatre Festival, and I had a chance to see a few shows, including a couple of old favorites.

I also had a chance to talk social media — because I’m an annoying geek that way — with a couple performers, and decided to write a blog post based on what I told a couple of them.

Didi Panache and Wayburn Sassy of the Screw You Revue

This post is written for any musician or performer, especially the independent theatrical types who depend on ticket sales to make their living. For some of these performers, they bounce from festival to festival and make a good portion of their income from their take. Some even use one festival to pay for the next one.

This is a strategy they can use to improve their take next year.

What You’ll Need

  • A laptop computer
  • A digital camera with video capabilities. If not, your laptop’s camera will do.
  • A Twitter account.
  • A blog (WordPress.com or Blogger.com are great free platforms, as is Posterous.com and Tumblr.com)
  • A YouTube account.
  • A Facebook page. (This is different from a personal profile. You want an Artist’s page.)

What You’ll Do

These are in a general chronological order, but not in a do-one-then-the-next lockstep order. I’m using the Indianapolis Fringe (#IndyFringe) as an example, but this will work for any concert, performance, show, or festival.

 

  • First, make sure your Twitter bio includes a line about the name of your show, or your most famous character’s name. If you only performed in one festival, put the name of that in the bio too. “You may have seen me at the #IndyFringe Festival!” You can always change your bio, especially as you move from festival to festival, or follow specific groups of people.
  • Start following people on Twitter. People will follow you back, especially once they see that you’re a performer at the festival they went to, and even moreso if they were at your show. To find people who were at the festival, do these steps:

 

  • Go to FollowBlast.com and do a search for #indyfringe, and follow anyone using that term. Keep in mind that these hashtags only work for about 30 minutes, so it’s actually a good idea to access this site while you’ve got some downtime at next year’s show.
  • Build a hashtag archive at TwapperKeeper.com. I’m still trying this out, but I’m hoping it will collect old hashtags, unlike FollowBlast.com. However, it only goes back 7 – 10 days, and back for 1,500 tweets. It will then go forward and continue to save tweets. You should set this up before your next festival starts. Work in conjunction with the festival organizers, because they may want to use your archive as well. Also, before you start, search to see if anyone else set up an archive before you so you don’t duplicate efforts.
  • Go to search.twitter.com as another way to search for #hashtags. Put in #indyfringe and see what you can find. Search results are somewhat limited, but you may be able to find older tweets that FollowBlast and Twapper Keeper couldn’t, especially if you’re seeing this now, and are scrambling to recover those old tweets.
  • If all else fails, try Topsy. It’s not 100% accurate, but it gives you more than you might get if you’re looking for a festival that ended three weeks ago.

 

  • Check out the festival organizer’s Twitter page and follow everyone they follow (not everyone who follows them). If they have been good Twitter stewards, they have vetted the people they’re following. Those people will include other performers, supporters, festival-goers, and other people in the industry or festival business. (This last group could be a good connection to getting into other festivals!) Do this with any festivals you plan on going to next year as well.
  • Use Twellow.com and Twellowhood.com as a way to find other people who are in the cities where you’ll be next year.
  • Why You’ll Do It

    Okay so far? You’ve built your Twitter list for a very important reason: Promoting stuff! You’re going to promote next year’s show through videos, your blog, and even email newsletters. Here’s how.

    Zan Aufderheide of Welcome to Zanland
    • Now you need your camera. Start shooting some short videos. Update us on what you’re doing, where you’ll be, thoughts on stuff you did this year. Treat it like a diary. If you’re an actor playing a part, do it in character, especially if that character is going to be back at the festivals next year. Shoot the videos in character, or tell some jokes, or give people a preview of what you’ve been working on. Shoot some rehearsals, some special messages to individuals, or perform a new song.
    • Post those on YouTube.com (make them public), and make sure you fill out all the details, like Title, Description, etc. (all this stuff is indexed by Google, which makes your videos found more easily by people searching for you or the festival).
    • Share these videos on Twitter and your Facebook page, and post them to your blog (do the same with any photos you take). This will accomplish a lot of pre-show promo before you ever set foot in the city. And if you can get people buzzing about the show before you start, you’ll be selling out more shows.

    You can get a Flip camera for as low as $170 now, and if you think that’s still high, use the money you were going to spend on fancy-schmancy postcards and spend it on the camera instead. The postcards are immediately dated once the festival ends, and you can’t reuse them. The video camera will pay for itself with all the videos you shoot and the postcards you don’t buy.

    Finally, there are a few things you want to do next year, to get ready for the next off-season.

      • Build a mailing list of all your attendees. Send around a clipboard before your show begins, or have them sign up before they leave. Ask people for their HOME email, not their work email — especially if your show is laden with profanities and cross-dressers. Guard this with your life. Promise to never, ever spam them. Use it only for newsletters and occasional social media communication.
      • Load that list into a Gmail account (here’s why you should use Gmail), and then either use the Rapportive.com Gmail plugin, or upload the email list to Gist.com, to start finding where your list members can be found on the different social media networks. Follow them on Twitter, and connect with them on Facebook.
      • Send out an occasional newsletter — no more than once a month — and email it to them. Let them know what you’re working on for next year so they get excited about your upcoming visit. Give them an opportunity to unsubscribe, but try to give them useful information so they won’t want to.
      • Use your video camera to shoot post-show testimonials and get them up on your blog as soon as a show ends. Tweet the new blog posts to your Twitter network during the show, so you can continue to remind people you’re there and you’ve got an awesome show. Ask your Twitter network to retweet your show information, so they can help you spread the word.

    There is so much more you can do with social media. Believe it or not, this is just scratching the surface of what can be done. But while it seems overwhelming, keep in mind two things:

        1. This will get easier as you do it more often.
        2. It beats the hell out of busking and handing out postcards in 90 degree heat.

    Photo credit: Erik Deckers

 

Filed Under: Blogging, Facebook, Marketing, Personal Branding, Public Relations, Reputation Management, Social Media, Social Media Marketing, Tools, Twitter, Video Tagged With: blog writing, Facebook, Social Media, Twitter, video, YouTube

August 17, 2011 By Erik Deckers

Three Reasons Why Your Blog Needs to be Well-Written

If you can’t write, you won’t show up on the search engines.

That’s because Google is now looking at user experience as its primary ranking factor. That means, they check whether people are sticking around on your site, reading the great content you provided.

They also know when people leave your site because it sucked.

According to a Google employee, Wysz, on the Google Forums, Google uses a number of different signals to find low quality sites, including shallow or poorly written content. Here’s what Wysz says:

Our recent update is designed to reduce rankings for low-quality sites, so the key thing for webmasters to do is make sure their sites are the highest quality possible. We looked at a variety of signals to detect low quality sites. Bear in mind that people searching on Google typically don’t want to see shallow or poorly written content, content that’s copied from other websites, or information that are just not that useful. In addition, it’s important for webmasters to know that low quality content on part of a site can impact a site’s ranking as a whole.

This can be a bit of an ego blow if you actually create your own content. I mean, it’s one thing to try to trick Google with a bunch of crap copy that got puked out by an article spinner. You shrug your shoulders, say “it’s a fair cop,” and then figure out another way to peddle your penis pills.

But if you’re not trying to trick Google, it has to be the worst feeling to find that Google dinged you because your writing was shallow and poorly written.

While Google isn’t getting into the literary criticism business or making moral judgments about you as a person (that’s what Facebook is for), Google wants you to write good copy that uses proper spelling, punctuation, and grammar. Here’s why:

  • People spell and use grammar correctly when they search. That’s because Google will correct their spelling in a search. “Did you mean _____” appears at the top of the search engine if you typed in a word incorrectly. Or if they think you’re really stupid, they just ignore your word choice and do a search for the correct spelling, giving you the option to click the less desirable, incorrect choice.
  • People share awesome. Scott Stratten said this once, and I’m stealing it. If you write some great stuff, people are more likely to share it. That means people are more likely to link to it in their own blogs, which builds backlinks, which helps your Google juice. But, more importantly, Google is starting to tailor your search results, not with the “official objective” results, but with the results you are more likely to be interested in. For example, you Google “Moleskine notebooks.” Instead of getting the regular search results for Moleskines, you’ll see a blog post I wrote about the little black notebook in your results. You’ll either see it because we’re connected socially, or because someone in your circle shared it, tweeted it, or even left a comment.
  • Google is getting better at semantic search. That means, Google knows what you meant, rather than what you said (see #1). Combine that with the fact that programs like Microsoft Word can check your grammar, and I can see a day where Google uses a grammar checker in their indexing to weed out not only the shallow, poorly-written copy used by spammers, but start dinging the poorly-written copy from people who just can’t write to begin with. After all, Google is about providing the best user experience. So that may start including ranking “good” writing higher and “bad” writing lower. While I can’t see them using an Amazon.com review system to rank sites, I can see them pushing all the lunatic ramblings, misspellings, and drunken love poetry off the top pages.

If you’re a writer, this is one more reason to work on improving your craft. If you’re not a writer, this is a great reason why you need to improve. And if you’re a business trying to rank high in the search engines, this means you need to consider hiring a ghost blogger or other professional copywriter who actually knows what they’re doing.

Photo credit: Leo Reynolds (Flickr)

Filed Under: Blog Writing, Blogging, Blogging Services, Search Engine Optimization, Writing Tagged With: blog writing, business blogging, ghost blogging, writing

August 9, 2011 By Erik Deckers

Google Wants You to be a Better Blog Writer

The days of schlocky web copy and $1/post off-shore blog writing are over.

Thanks to Google’s new Panda update, your writing can no longer suck. You can’t just get by on 8th grade writing skills, or by hiring an off-shore blog writer for a buck a post anymore.

The new Google Panda update stresses usability and the user experience over whether you have the right keywords in your title and body copy, and over backlinks. Oh sure, they’re still counted, but Google is not putting as much emphasis on those as they once were, thanks to the recent JC Penney backlinking scandal.

As a result of this, and other Google gaming-techniques that were being abused, Google said, “You know what? That’s it. No more trying to trick us. Now we’re going to start looking at what your users are doing.” (Watch the Rand Fishkin video at the bottom of this post for a much better explanation than I just gave.)

Now, Google is starting to pay attention to the user experience: Do they visit more than one page, which means they like what they see? Are they on for a minute or more, or do they bounce out after 10 seconds, which means you didn’t captivate them? Did they even visit your page when you were at the top of the search engine (i.e. did your page even look interesting)?

The short of it is, if your site sucks, people won’t visit. If they visit, they won’t stick around. And they certainly won’t subject themselves to more than one page of it.

So how do you get them to stick around? You’d better have great content. Not just good enough, not barely readable. Not “meh.” It needs to be awesome.
 
 
 

Photo credit: peromhc (Flickr)

Filed Under: Blog Writing, Blogging, Blogging Services, Ghost Writing, Search Engine Optimization, Writing Tagged With: blog writing, copywriting, Google Panda, writing

August 4, 2011 By Erik Deckers

Why Companies are Afraid of Social Media

“We don’t do social media, because people might say bad things about us,” the executive said. “If we have a Facebook page, people might leave negative comments on it.”

“They’re already saying bad things about you,” I said. “Whether you’re on it or not, people are complaining about you, and they’re telling as many of their friends as they can.”

The rest of the conversation went as expected. Reason after reason. Excuse after excuse. We’re not on social media because. . .  we don’t do social media because we. . . it’s only for young people. . .

In No Bullshit Social Media, we listed 28 different reasons companies are afraid of using social media: no money, no experience, no guaranteed results, we’ve never done it that way before, yada yada yada.

There are any number of reasons why companies are afraid, and there are only a few reasons why they shouldn’t be. But these reasons trump all the excuses any business can ever come up with.

1) Social media is not going away. It’s not a fad. It’s not something we’ll forget about. Social media has been brewing for the last 30 years, when Compuserve and Prodigy started as community bulletin boards. Or even before that when real computer bulletin boards were introduced in the 1970s. Companies may come and go, but real-time communication isn’t going anywhere.

2) Social media has gained wide acceptance faster than any other medium. It took radio 38 years to reach 50 million listeners; television took 13 years to get 50 million viewers. Facebook, on the other hand, added 100 million users in 9 months. Social media is only going to grow and get a stronger foothold in the way we communicate and receive information and news.

3) Social media is inexpensive. Facebook is free, Twitter is free, blogging is free, assuming you’ve got the time and knowledge to use it. If you don’t, you can hire people to manage it for you. It’s no different from hiring in-house or outsourced professionals to manage your TV ads, your websites, and your trade shows. The only difference is once you hire social media people, your overhead is mostly finished; the tools don’t cost anything to operate.

If you hire someone to produce your TV ads, there’s still the costs of actually creating them, and then buying the airtime. You can hire people to manage your trade shows, but you still have to pay the added costs of booth space and rentals, going there, working it, and coming home. Plus expenses.

4) Social media marketing can be measured. One big difference between social media marketing and regular marketing is that we can measure social media marketing through tools like Google Analytics and SocialMention.com (both free) and Radian6 and Vocus (both paid services).

How do you measure a billboard? How do you know how many people drove by, read it, and bought your product? How do you measure a TV commercial? How do you know how many people actually sat through the entire commercial and bought as a direct result? How many walked away after 20 seconds? 10 seconds? How many people never even saw it because they changed the channels?

With social media, we can tell who read a blog post, clicked a link, and then made a purchase. Mainstream media can give you estimates and guesses, but they can’t actually count. Social media can tell you how long someone watched a video or visited a website, when they clicked away, and where they went. Mainstream media can only guess at the numbers of viewers, listeners, and readers.

Social media marketing isn’t going away. And while it seems like everybody is using it, there are still hundreds of thousands of businesses that haven’t even considered it. It’s not too late to start. It’s not too late to create a Twitter account or a blog, and then talk directly to, and hear directly from, your customers. There’s nothing to be afraid of, and there are plenty of people to help you get through the rough spots.

Erik Deckers is the co-author of Branding Yourself: Using Social Media to Invent or Reinvent Yourself, and most recently, the co-author of No Bullshit Social Media: The All-Business, No-Hype Guide to Social Media Marketing. He is co-owner of Professional Blog Service, a ghost blogging and social media consulting agency in Indianapolis.

Filed Under: Blogging, Blogging Services, Broadcast Media, Marketing, No Bullshit Social Media, Social Media, Social Media Marketing, Traditional Media Tagged With: blog writing, Facebook, small business, Social Media

August 3, 2011 By Erik Deckers

Ernest Hemingway’s Five Secrets to Good Blogging

Ernest Hemingway would have kicked ass as a blogger.

No, really. I’ve been on a major Hemingway kick for the last several weeks, reading his short stories, his books and ideas on writing, and even a collection of stories he wrote when he was a cub reporter with the Kansas City Star, and I’m convinced he would be an A-List blogger in a matter of weeks.

Hemingway’s writing habits are what would have made him an ideal blogger.Here are what I think his five secrets to good blogging would be.

  1. Write and speak with authority. Hemingway knew he was a great writer. He was not humble about it at all. While I’m not suggesting you act cocky and arrogant, you do need to write with authority. Don’t waffle around with qualifying statements, like “I think it may be possible” or “If I had to make a choice, but only if I really had to make one.” It makes you sound like a ninny. Hemingway once said of his criticism of F. Scott Fitzgerald’s Tender is the Night, “Jesus, it’s marvelous to tell other people how to write, live, die, etc.” In other words, without being an insufferable jerk about it, have the confidence to tell people how to do the thing you’re writing about.
  2. Avoid adverbs. Adverbs are those things that tell how something was done. “He ran quickly.” “She laughed loudly.”Don’t use adverbs at all. You can’t run slowly, otherwise you’re jogging. You can’t laugh loudly, but you can belly laugh or guffaw or snort; a soft laugh is a chuckle. Don’t describe the verb, use a more descriptive one.So, don’t tell us something is “really cool” or “fairly unique.” For one thing, cool is cool, and unique is unique. For another, “unique” means “one of a kind, there is nothing like it in all the world.” You can’t be “fairly one of a kind.” While Hemingway was not a fan of adjectives either, he and many other writers have spoken out against adverbs. It’s something you should quit using as well.
  3. Don’t write for “The Reader.” In a letter to Arthur Mizener, Hemingway wrote, “I believe that basically you write for two people; yourself to try to make it absolutely perfect; or if not that, then wonderful. Then you write for who you love whether she can read or write or not and whether she is alive or dead.” That means, don’t worry about what the critics and haters and jackasses are going to say. Don’t anticipate what comments you might get, and how you can head them off at the pass. Don’t avoid controversial topics just because you think someone might disagree with you. Write for you, and make it awesome. Then, write it for just one person, and whether it will please him/her or not.
  4. Have a set writing schedule. I’m trying to adopt this idea myself now. Block out a time each day where you can write uninterrupted. Don’t take meetings, don’t answer email, don’t do Twitter. Just write. Hemingway’s schedule was to get up early, get to the typewriter by 7:00, and write until lunchtime. Even when he was starting out and had to work odd jobs, he would only do them after lunch. He didn’t drink until he was done writing, and he would even get up when he was hung over. But no matter what, he was always writing at the same time every day.
  5. Leave stuff out. Hemingway believed in the Iceberg Theory of writing. That is, while an iceberg may look massive, only 20% of it is sticking out of the water. There is sooooo much more that lies beneath the surface. It’s that below-the-surface structure that makes the visible part so impressive.Ernest would omit everything he could. He already hated adverbs (#2). In his dialogue, he never used any word other than “said,” not replied, shouted, retorted, or complained. He avoided entire scenes of action, leaving the reader to come up with his own idea of what happened. His greatest example of Iceberg writing is his now-famous six word novel, “For sale: Baby shoes. Never used.” All kinds of questions hang over that story, most notably, “why?” The answers we create in our own heads are the hidden part of the iceberg that Hemingway wanted us to understand.

    Similarly, as bloggers, we need to leave things out. Don’t use descriptions of what you were thinking when you came up with a certain blog topic. Don’t do exposition. Explain why something is important, and what it means to us. If you want exposition and background, create a separate post and link to it — “if you’re curious as to why I thought of this, click here” — and then count the clicks. If no one clicked it, you didn’t need it.

Blogging is the new newspaper. Posts need to be short, punchy, and interesting right from the very beginning — all characteristics that marked a Hemingway story. Follow these Hemingway techniques to make your posts more interesting and dramatic.

Sources for this post include:

  • Write Like Hemingway: Writing Lessons You Can Learn from the Master, by R. Andrew Wilson (affiliate link)
  • Ernest Hemingway on Writing, edited by Larry W. Phillips (affiliate link)
  • Brian Clark over at Copyblogger did a great piece on Ernest Hemingway’s Top 5 Tips for Writing Well, which inspired this post.

 

Filed Under: Blog Writing, Blogging, Writing Tagged With: blog writing, Ernest Hemingway, writing

June 27, 2011 By Erik Deckers

Your Blog Openings Suck

I truly don’t care why you wrote your blog post.

It doesn’t matter that you were sitting in a coffee shop with your friend, Joe, when you were discussing some amazing idea. I don’t care that those of us who may know you may know that you’re committed to saving the manatees. I don’t care that you’ve been reading Gary Vaynerchuk’s new book, “And The Horse You Rode In On.” (Not a real Gary Vaynerchuk book.)

I want you to impress the hell out of me and make me want to read your post. And frankly, telling me that you were discussing the importance of light bulb recycling over a non-fat lemon chai with ginger sprinkles — which is Doug Karr’sfavorite drink — doesn’t impress me at all.

Want to write good leads? Study newspapers.

(I will admit that I am still guilty of these kinds of leads sometimes, but have committed to never do them again.)

An opening sentence in a blog, also called a lead — or lede if you’re a newspaper traditionalist — is supposed to grab your readers’ attention and fling them to the next paragraph (graf, if we’re still going old-school newspaper). The goal of that graf is to propel people to the one after that, and so on.

But you’re not even going to get out of the starting gate if your lead sucks.

When I took my Intro to Journalism class way back when newspapers were still thriving, our professor drummed the importance of writing good leads into us for weeks. “It’s the most important sentence in the entire article,” he would tell us. “Your lead tells people exactly what happened, but it does it with drama and flair.”

In short, your lead doesn’t blather about coffee shops and books. Your lead needs to grab people and intrigue them, or it needs to provide information, or both.

My lead — the fact that I don’t care about why you wrote your blog post — is a true one. I really don’t. Or if I do, I don’t want it to be the first thing you tell me. Drop it in later, if you want to give me the background. It can almost be an aside, but it shouldn’t be the thing you start with.

I think we get into storytelling mode when we write blog posts. We’re so used to “Once upon a time” that we think it’s important to our blog writing as well. Believe me, I love a good story. I love telling stories, hearing stories, reading stories. But when I go to a blog, I want to be educated and informed.

Chances are, your lead is buried under 3 – 4 paragraphs. You could get rid of the opening couple of paragraphs and be all set, although some writers will tell you — maybe a little cynically — that most people could get rid of the first half, and still be fine.

So when you write your blog post, start it any way you want. But then go back and start deleting paragraphs until you get down to the most important point in the whole piece. Lead off with that. If you need to add the old paragraphs back in for background information, do it. But do it later on in the piece.

As you get better, and your leads begin to surface sooner, you’ll reach the point where you’re writing that stellar opening lead right off the bat, getting your readers’ attention earlier, and propelling them all the way through the post. Time on site will go up, conversions will go up because people made it all the way to the end, and you’ll look like a genius.

And you can tell me all about it over a cup of coffee.

Photo credit: JudsonD (Flickr)

Filed Under: Blog Writing, Blogging, Blogging Services, Writing Tagged With: blog writing, business blogging, writing

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