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You are here: Home / Archives for All Posts / Communication

Communication

February 9, 2011 By Paul Lorinczi

11 Great Blog Plugins for Mobile Browsers

Is mobile browsing really only 5% of all website visits?

According to Stat Counter, from August 2010 to January 2011, mobile browsing versus desktop browsing of websites is 5%. While that may not seem like much, that’s actually pretty huge. The previous 8 months of 2010, mobile traffic accounted for 2.5% of all web traffic.

Source: StatCounter Global Stats – Mobile vs. Desktop Market Share

 

As a mobile user, I have to say, I’m a little frustrated when I visit certain websites. Chances are, if websites and blogs were mobile compatible, I bet the 5% would be so much higher. How often do you get a Tweet that sends you to a website, only to to have to adjust the content to fit your screen, or scroll back and forth just to read the site? I don’t even stick around, so I’m sure that I am a bounce on a sites statistics.

My favorite soccer blog, Soccer by Ives, is very active on Twitter. Whenever I click through to one of his articles on my iPhone, I am always annoyed that his Typepad site is not mobile compatible. I also access my other favorite site, Match Fit USA, via Twitter and my iPhone, but it had the same problem, so I tweeted and suggested the blogger plugin he needed for mobile browsers. He obliged, installed it, and Match Fit USA is now very easy to read on my iPhone now.

If you have a WordPress blog, it is easy. There are 10 for WordPress plugins for mobile browsers:

  • WP iPhone: This is our favorite. If you visit Professional Blog Service on your phone, you’ll see a beautiful, clean layout that actually works on all mobile phones.
  • WordPress Mobile Edition
  • Wodpress Mobile.mobi
  • WordPress Mobile Pack
  • MobilePress
  • Mobile Admin
  • Mobilize
  • Mowser
  • Wetomo WordPress to Mobile
  • WP viewMobile
Erik Deckers' Laughing Stalk QR Code

Blogger now has a beta for mobile browsers, as well. Erik uses the new Draft Mobile Platform for his Laughing Stalk blog. Check it out. (They even have a QR code, which you can access from your phone. You can try it here.)

Typepad also has a mobile browsing option, although we haven’t tried it out yet.

It is time to provide your mobile users the ability to read your site content without pinching or swiping — or worse — just ignoring your blog post updates. Update your sites for mobile browsing, and your followers will love you for it.

Filed Under: Blog Writing, Blogging, Communication, Research Desk, Tools, Twitter Tagged With: mobile phones

January 31, 2011 By Erik Deckers

Five Reasons to Use Posterous as a Social Media Distribution Point

I’ve been enjoying playing with Posterous for about a year now, and while I don’t recommend it for everyone, it can be a great tool for some people. You should consider using Posterous if you are a:

  • Beginning blogger
  • Social media specialist
  • Mobile blogger
  • Crisis communicator

Posterous is an email submission blog. You send your post as an email to your own Posterous.com address, treat the subject line as the headline, and any attachments you send are incorporated into the post itself. It’s not pretty at times, but if you need something fast, this is it. Plus, you can go in and edit stuff to make it look better later.

My Posterous.com blog

I’ve often said, “Using a blog interface is a lot like sending an email.” Now, thanks to Posterous, it really is sending an email.

Here are five reasons to use Posterous as a blog platform and social media distribution point:

  1. It’s ideal for mobile phone users. If you’re constantly on the go, and want to blog about the things you see, Posterous allows you to upload photos or videos to your site, along with any accompanying text. Posterous takes advantage of the overall computing power of today’s mobile phones. When I need to demonstrate Posterous during a talk, a few minutes before I go on, I’ll snap a picture of the gathering audience on my mobile phone, attach it to an email, and type in a couple of lines. Before my talk begins, I tell the audience, “I’m going to hit send on this email right now. You’ll see why it’s important in 10 minutes.” Then, when I get to that point in my talk, I show them my Posterous page, which has the picture of them. If you’re a crisis communicator or a mobile blogger, this is an ideal tool for communicating with the public on the fly.
  2. Posterous will automatically send videos and photos to other sites. I have tied my Flickr, Picasa, and YouTube accounts to my Posterous account; it also sends videos to Vimeo. Whenever I take photos or videos, and send them to Posterous, they are automatically uploaded to the appropriate networks. I don’t have to upload them first, and then download the embed code. The downside for anyone who is concerned about search engine optimization is that your digital properties are on Posterous, not on YouTube or Flickr, so you lose any search engine juice that would normally come from a well-optimized video or photo that links to your site. There are workarounds for this, but they take some extra time after your post has been uploaded. If you’re a social media specialist, you’ll love this feature.
  3. Posterous will automatically repopulate content to other blog platforms. You can tell Posterous to re-send your content on to your WordPress, Blogger, Drupal, TypePad, LiveJournal, Xanga, or Tumblr site. Publish a post on Posterous, republish it on your “official” blog. Yes, there are plugins and apps that let you email your posts in to these platforms, but they won’t necessarily upload your video and photos to YouTube and Flickr. Again, crisis communicators or mobile bloggers who need to get information out to several networks will love this feature.
  4. Tell Posterous NOT to post to certain networks. The default setting for Posterous is to repost everything to every network you want it to (i.e. email my post to post@posterous.com. But what if you have a photo you don’t want to send to Flickr, or you don’t want a post to show up on your WordPress blog? By using a specific email address — for example facebook+youtube+blog+twitter@posterous.com — I can tell Posterous to post to my different properties, but leave out a specific network. In this example, I’m leaving out Flickr.
  5. Posterous can automatically notify Twitter, Facebook, Google Buzz, etc. about new blog posts. Tie your Posterous blog into your different social networks, and notify your followers when a new post is up.

Filed Under: Blog Writing, Blogging, Communication, crisis communication, Search Engine Optimization, Social Media, Tools, Twitter, Video Tagged With: blog writing, crisis communication, Flickr, photos, video, WordPress, YouTube

January 17, 2011 By Erik Deckers

Ten Signs You’re NOT a Social Media Expert

Ten Signs You’re NOT a Social Media Expert

10. You updated your blog in December. 2009.

9. You’re convinced that Orkut will be the breakout social network of 2011.

This is not the same dude.

8. You’re feeding your Twitter stream into Facebook.

7. You think Chris Brogan was the star of “Jonah Hex.”

6. You’re still quoting the Malcolm Gladwell “10,000 hour rule,” unaware that you’re quoting someone who quoted someone else who didn’t actually read the book.

5. Your business email address ends with “@aol.com,” but you don’t work for AOL.

4. You work for AOL.

3. You play Farmville so much, Zynga’s revenues plummeted the week you went on vacation.

2. You tell people you had the high score on Technorati when you were in high school.

1. Your social media experience consists of your unpaid college internship at your dad’s accounting firm.

My book, Branding Yourself: How to Use Social Media to Invent or Reinvent Yourself (affiliate link), is available on Amazon.com, as well as at Barnes & Noble and Borders bookstores. I wrote it with my good friend, Kyle Lacy.

Filed Under: Communication, Networking, Social Media, Social Media Experts Tagged With: Facebook, Social Media, social media experts, social networking, Twitter

December 30, 2010 By Erik Deckers

I’ll Read Your Ad for $250. My New Pay-For-View Pricing

Kim Kardashian annoyed more than a few Twitter users when it was leaked that Kardashian commands $10,000 to send a promotional tweet out to her then-2.7 million followers (now 5+ million).

(Kardashian denies that she receives that much money. Rather, she says she just tweets about products she likes.)

While I don’t follow her, I’m sure that her 5 million followers (minus the ones who aren’t spam bots and people who abandoned Twitter after a month) are looking forward to reading something interesting and not very vapid or shallow. (Yeah, good luck with that.)

How disappointing is it for her fans to learn that their favorite non-celebrity celebrity is only telling you she likes her shoes because someone forked over 10 grand to say so? While marketers think a so-called celebrity’s time and endorsement are valuable, they are also showing they think my time or interest isn’t.

So I have a new offer to marketers who want me to read celebrity endorsements and social media marketing messages: I will read anyone’s tweet, watch their commercial, or read their marketing copy for a fee.

That’s right. You can pay me to absolutely look at, read, watch, and consider your product. Think of it as a personal endorsement. After all, my time is valuable. Time I could spend working or being with my family is instead interrupted by you and your spokespeople trying to get me to buy something. And I do my best to ignore it, hide from it, or block it completely. So you come up with something new and creative, which means I have to do something new and creative to avoid it.

So how about you pay me instead? If you pay me, I will read whatever you put in front of me (except for that damn Kay Jewelers ad where the brain-addled woman is afraid of a thunderstorm). Rather than spending $10K on someone who is famous without actually doing anything useful, spend the money on me, and I will read or watch to your heart’s content.

According to my new Pay-For-View pricing schedule, I will:

  • Read any celebrity advertising tweet for $75. Any non-celebrity advertising tweet is only $25. (Hey, if you’re forking out $10,000 because someone is famous, chances are I find them annoying. So the extra $50 is for the wear and tear on my soul.)
  • Visit any company website for $150, and spend 10 minutes on the site, plus additional charges for any of the following:
  • Watch any video less than 5 minutes in length for $200. For videos longer than 5 minutes, it’s an additional $75 per minute.
  • Read any marketing copy, up to 750 words in length, for $150. Since I can read 750 words faster than you can say it in a video, I’ll cut you guys a break on the cost.
  • Also, any marketing surveys, registration forms, or instances where I have to give you my personal information is $100 plus a $25 per minute processing charge (minimum 5 minutes). I had originally considered charging a flat fee per information field (i.e. mailing address, phone number, etc.), but the rate sheet ended up being three pages long and still required a lengthy explanation.

Now, these prices are actually fairly reasonable, and I feel completely justified in charging them. After all, my time and consideration are valuable. I have a job, a family, and disposable income. I’m not easily swayed by celebrity endorsements, and will go out of my way to avoid most commercials and marketing messages. In short, you’re spending all that money to get celebrities to reach me, and I’m going to support you (and them) by spending my money. The least you can do is support me for spending my time thinking about you.

Kim Kardashian may be on to something, and I have to give her credit for helping me stumble upon the idea. As a thank you, I will read her next three promotional tweets for free.

No guarantees I’m buying anything though.

Filed Under: Lead Generation, Marketing, Public Relations, Social Media, Twitter Tagged With: digital marketing, marketing, social media marketing, Twitter

December 29, 2010 By Erik Deckers

Five Online Monetization Ideas for Newspapers

BIg-city newspapers that are still relying on ad sales and subscriptions to pay for their giant printing presses and related salaries are only delaying the inevitable closure of said newspaper. (Dailies in smaller cities and the small-town weeklies still seem to be doing well, since they cover local news, which the big city papers are ignoring.)

Newspapers need to realize ink on paper is not the only way to deliver news.

But if the big city newspapers were to start rethinking their content delivery methods, they might be able to start generating some additional income. Here are five ideas newspapers could use to increase readership and grow revenue.

1. Hop On The Mobile Bandwagon

Earlier this month, Mashable reported on a survey that said:

U.S. smartphone owners are increasingly turning to mobile to access breaking news over other media, including newspapers, TV and desktop web browsers.

In a survey of 300,000 mobile consumers, 88% of whom owned a device running one the five most popular smartphone operating systems, more than 30% said that mobile is the “most important medium” to access breaking news, narrowly followed by desktop web browsers (29%), television (21%) and newspapers (3%).

That’s because online news is beating traditional media to breaking the news.

If a story breaks at 10:17 in the morning, I could watch it on the noon news (except I’m at the office), the 5:00 news (except I’m in the car), the 6:00 news (but I’m eating dinner), or the 11:00 news (13 hours later). I could also read about it in the newspaper at 6:30 am, 20 hours later.

Or I could read about it on my mobile phone by 10:18.

A lot of newspapers are still struggling with website-based delivery, and people have already moved on to the next channel. The newspapers that adopt a breaking news strategy with their online content can get additional readers via their mobile sites, and sell ad space on those sites.

2. Create Tablet-Only Content

iPad-owning newshounds all clapped their hands and went “squeeeeeee!” when they heard News Corp. was launching an iPad-only newspaper. The version costs $.99 per edition, and will come out on a daily basis. Murdoch hopes to win just 5% of the 40 million iPad owners (2 million people), which at $.99 per edition is $2 million per day.

While a local paper is going to have trouble drawing in 2 million readers on tablets, they should start exploring the possibility of a tablet-based news delivery system. Whether it’s audio and video content (see below) that’s playable on a tablet, tablet-only stories, or even an entire publication dedicated to tablets, the explosive growth of tablets mean that newspapers need to pay attention to a possible new delivery method.

3. Use Video and Audio Podcasts

I’ve been trying out Stitcher lately, a podcast delivery app for my Android. I plug it into the AUX jack on my car, and listen to whatever I’ve selected — a couple of short podcasts from Indiana University, and the Paul & Tom Show (Paul Poteet and Tom Davis).

This got me to thinking: I would love to hear a daily 15- or even 30-minute regional news broadcast. The closest I can get is the 9 minutes my local NPR station devotes to city news, including the 5 minutes they devote to the Indiana business news program.

So who says newspapers have to report news on paper? Why can’t they create video and audio content?

What if a newspaper started producing audio content where they did 15 or 30 minute daily news programs available via Stitcher or iTunes or another mobile delivery system? Drop in three commercial slots, and treat it like a real news program. Devote as much or as little time to a story as you want, so if a program runs 5 minutes long, that’s fine. There are no restraints on a podcast length the same way there are with a radio show, so running long or running short by a couple minutes is no big deal.

The Indianapolis Star will occasionally do online news videos to supplement their stories. I would love to see more papers doing this as well, especially if the videos are optimized for mobile use. With a good digital camera and a green screen backdrop, newspapers could start generating news videos for less than a one-time cost of $10,000, and give their news interns and new writers something to do. Sell ad space before and after each video, with a corresponding ad on the web page’s sidebar.

4. Locally-Produced Content

My friend, Bob, was the digital editor for the Indy Star a few years ago. They hired local bloggers to write stories about their communities and neighborhoods for online consumption. They paid $5 per post at 3 posts per week, and sold ad space for the locally-produced blogs. The digital version made $1 million per year.

This had several benefits for the paper:

  • Hyperlocal content that appealed to people in those areas of town. The regular print paper didn’t have room these posts, but they were still able to reach readers
  • Readers who wanted to read the local content were directed to the online paper, which helped them sell more ads.
  • The paper didn’t have to pay full-time writers to write the articles. Even at $25,000 for a fresh-out-of-college writer, that’s still $12.50 per hour. And it would take 1 – 3 hours to write a 300 word article. By paying a local blogger $5 per post, they’re saving anywhere from $7.50 – $32.50 per article.

5. Targeted Ads a la Facebook and Google AdWords

This falls under the Technology I’d Like To See heading: If I read an online newspaper, I would be willing to provide them with basic information about my name, age, where I live, etc., so they can deliver targeted ads to me based on my demographics, like Facebook does. However, I would also like to see ads based on the stories I’m reading, like Google’s AdWords and Pay Per Click, which they currently do.

But what would be really cool is to deliver ads to me that are a combination of both my demographics and the stories I’m reading.

For example, if I’m reading a story about a fire in another part of town, there are any number of ads that could be served up: fire insurance, fire protection, alarm systems, document storage, etc. But the paper would also know that I’m a father of three and have my own home, so they may serve up ads about alarm systems, knowing that I’m most likely to be concerned about my family’s safety (and that I already have insurance as a home owner). But someone who is single and living in an apartment may receive an ad about fire insurance or document storage, and not see the same “protect your family” ad. Reading a story about the car industry may show me an ad for a new family-friendly car, while the single 20-something is going to get an ad for the sports car.

While some newspapers are using one or two of these ideas, not every newspaper is doing so, and not every idea is in use at this time. But if newspapers want to survive this continued downward spiral, they’ll start looking to the Internet as their new delivery system now, rather than 10 years from now, when a new young upstart has taken their place, and begun delivering the online content that people have been looking for.

My book, Branding Yourself: How to Use Social Media to Invent or Reinvent Yourself (affiliate link), is available on Amazon.com, as well as at Barnes & Noble and Borders bookstores. I wrote it with my good friend, Kyle Lacy.

Photo credit: Thomas Hawk (Flickr)

Filed Under: Broadcast Media, Communication, Print Media, Social Media, Traditional Media Tagged With: blog writing, journalism, newspapers, traditional media

November 24, 2010 By Erik Deckers

Do You Know Where to Tap the Hammer?

A parable.

A business owner is horrified to discover one morning that her company’s server is broken. Won’t boot up, won’t turn on. She calls a computer repair expert to come out and see what he can do.

The expert shows up, looks at the machine carefully, and even gives it a careful listen. He runs his fingers lightly on the side of the computer, and then taps it with a small hammer. The computer starts right up, the business owner is happy, and the expert goes away.

If I had this hammer, man, I could fix ANYTHING!

Two days later, the expert’s bill shows up. “Computer repair, $500,” it says.

The business owner calls up the expert, angry. “$500?! All you did was tap the computer, and you charged me $500?! I need to see an itemized version of your bill, to see why you thought that was worth $500.”

Two days later, the new bill arrives in the mail. “Tapping the computer with a hammer, $1. Knowing where to tap the hammer, $499.”

Knowing Where to Tap the Hammer: The Moral

Once, I was talking to a freelance writer friend, and she was worried about charging too much for her services.

“I don’t see how I can charge that much an hour, just to write a single press release,” she said, like she was worried she would be found out as a fraud, or that people would realize anyone could do it.

“Do you have special knowledge that enables you to write that press release in under an hour?”

“Oh sure, I’ve done so many of these, I can write them in 30 minutes sometimes.”

“And do you think your clients could write that same release in under an hour?”

“No, they take 3 or 4 hours to write one.”

So I told her the computer hammer story.

“You know where to tap the computer,” I said. “Your job seems easy to you because you’ve done it for years. But to someone who has never done it, it seems daunting. But then if they see how easy it is for you, they assume it’s that easy for anyone. But if they don’t know how to do it, it’s still a mystery.”

What can you do better than anyone else? What is a special piece of knowledge that you have that could be valuable to someone else? What are you putting your energy and time into?

For me, it’s writing. For Lorraine Ball, it’s PR for small businesses. For Paul D’Andrea, it’s portraits and event photography.

For us hammer tappers, we’re always learning new stuff, new tools and techniques, new ways of doing things.

Knowing where to tap the hammer is what sets us apart from those of us who will try the same things over and over — flipping the computer off and on, trying it in different plugs, shaking it — before declaring it impossible to finish.

My book, Branding Yourself: How to Use Social Media to Invent or Reinvent Yourself (affiliate link), is available for pre-order on Amazon.com. I wrote it with my good friend, Kyle Lacy, who I also helped write Twitter Marketing For Dummies (another affiliate link).

Photo credit: KyleMay (Flickr)

Filed Under: Blog Writing, Public Relations, Social Media, Social Media Experts, Writing Tagged With: social media experts

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