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Stop Leaning on These Five Copywriting Crutches

Even the best copywriters use clichés and rely on copywriting crutches. It’s inevitable, but it’s preventable. We’re trying to spit out a lot of copy on tight deadlines, and while our fingers may work faster than our brains, our brains will pop out any old stuff just to keep our fingers moving.

And that’s how clichés appear in our work. We don’t mean to do it, it just sort of happens.

But if you keep a few of the worst offenders in mind as you’re working, you may catch them just as they spill out onto your keyboard. And if you missed them the first time around, you’ll catch them on the edits.

Here are the five copywriting crutches and clichés we need to avoid.

1. Let’s face it

There’s nothing wrong with this, per se.

It fits where it’s used, no one is using it incorrectly, and it conveys a feeling of resigned acceptance of the problem at hand.

But it’s just so overused that it has been rendered completely useless. It’s like the Spin Doctors’ “Two Princes,” which got played over and over and over and over and over to the point that I hate it so much, I will drive my car off a bridge to escape it.

“Let’s face it” is the “Two Princes” of writing. It should be struck from your lexicon, burned to ashes, which you then jump up and down on, before putting them in a lead-lined box and dropping it into the Mariana Trench.

(I really hate this phrase almost as much as I hate “Two Princes.”)

Just pick something else. Anything else. In point of fact. In truth. You gotta admit. What are we even doing here?

In truth, it makes you sound like you’re not trying very hard. Pick something better.

Needs

Probably the most overused word in all copywriting.

You gotta admit — see what I did there? — it’s a versatile word. It’s both a verb and a noun. We have needs. We need things.

Except saying “needs” is like saying “stuff” or things.”

Every customer needs something or wants something. Or they desire it. Wish for it. Demand it. Prefer it. Delight in it. Obsesses over it. Yearns. Craves. Hungers.

There are so many different options available, but the best we can come up with is “needs?”

What you need is a thesaurus. (Let me recommend OneLook.com.)

Being “passionate about” something

How many LinkedIn profiles have you seen where someone is “passionate about” web analytics? Or email marketing? Or tax law? Or artificial intelligence? I saw a job posting that required applicants to “be passionate about short-form copy.”

Seriously? You’re passionate about that? Your passionate about gazing deeply into the limpid pools of Google Analytics reports? I should yearn for the delicate touch of a 280-character tweet?

This thing smolders within your heart like burning coals? You can’t stop thinking about email marketing and it consumes your every waking moment? Whenever the wind blows, you hear its name in the trees — Tax law! Tax law! — and feel its caress on your face, like the touch of a lover?

Either you’re the most boring person on Earth, or you’re overinflating your dedication to this particular job function.

You should be passionate about your family or your partner. You should be passionate about a sports team or an art form. You should be passionate about something so much that you dress up in funny clothes and scream like a maniac whenever you get to do it. That’s passion. Do you do that when you get to send out an email newsletter?

(If you do, please share a video of that.)

If you feel that way about email marketing, or whatever, more power to you. It takes all types to make the world go ’round. But I tend to just roll my eyes and assume you’re exaggerating.

Making history/is historic

Things do not make history. Events are not historic, especially if that event hasn’t happened yet.

Whose history? Who decided it was historic? There were two Black quarterbacks in the Super Bowl this year. So many sportswriters relied on the clichéd crutch of calling it historic, but it wasn’t.

Was it notable? Absolutely. Was it important? You bet. Was it long overdue and a wrong that should have been righted years ago, ever since Doug Williams became the first Black QB and the first Black Super Bowl MVP in 1988? You’d better believe it.

But was it a thing that historians are going to be writing books about and discussing at length in 100 years? No. That’s the historic stuff.

What’s the difference between HISTORIC and HISTORICAL?

A quick note on the difference between these two terms. Historic refers to things that are important that everyone should be aware of: the signing of the Declaration of Independence, the Civil War, the first Black president.

Historical is anything that’s from a prior period in time. A book published in 1776, a letter from a Union soldier, the first football game between Harvard and Yale.

While we’re on the subject, please GOD stop saying “an historic.” It’s not AN historic, it’s A historic. Sure, I know you heard the news people say it, but they’re bandwagon-jumping idiots who try to sound sophisticated and miss the mark. There’s absolutely no reason ever that you should say “an historic,” unless it’s to mock someone else who does it.

We use “an” before any word that starts with a vowel sound, and “a” before any word that starts with a consonant sound.

  • An umbrella, an MBA, an hour.
  • A unicorn, a university, a European.

Historic — unless you’re from Boston or are a 19th-century chimney sweep — is pronounced with the H sound very much intact.

Using adverbs and adjectives for EVERYTHING

There’s a very good chance you’ve sung the praises of a colleague, collaborator, or frenemy and you do so in the most glowing terms possible.

“I had an amazing, mind-blowing lunch at this delightfully cozy little bistro with my wonderful, delightful, mind-bogglingly creative friend, Churlington Beescoat.”

We gush, extol, glorify, and heap exaltations on our dear friend, Churlington, and we can’t say enough nice things about him because he is simply the Best Person Ever.

At least until next week, when we have lunch with our dear friend, Powderkeg Malone.

There’s a reason we don’t use a lot of adverbs and adjectives in writing. They’re a tool that new writers overuse, but they keep us from writing our best work. (Adverbs do, not new writers.)

If you have to describe a verb, then you’re using the wrong verb. Too many young writers try to wring out as much emotion as possible to tell you that their goldfish’s death made them cry really, really, really terribly loudly.

That’s not very sad at all. Maybe if you added another “really?”

What’s wrong with adjectives though?

They’re less problematic than adverbs, but there are times when you need to describe a noun. However, that’s not always necessary.

“A nutritious lunch” tells us what kind of lunch it is, but it’s not very interesting. “A lunch that would make my nutritionist nod in quiet approval” paints a more vivid picture. We get the sense that the lunch is sensible, solid, and even a little boring.

Instead of using adverbs and adjectives, come up with better verbs and nouns. You’re writers, for God’s sake! Expand your vocabulary. Come up with new words or use old words in new ways. (Just no business jargon, please.)

Recently, I saw Garrison Keillor talk about “purpling one’s thumb with a hammer,” and I thought that was the very best way to describe whacking your thumb with a hammer, because the word not only contains the action, but the result. You didn’t just hit your thumb, you hit it so hard that it bruised and bled underneath the nail. But those previous 12 words are contained within the single word “purpling.”

As content marketers, we need to use powerful language like that. We want to write powerful, persuasive copy that causes people to reach for their credit cards and purchase orders. And they don’t do that for really amazing, terrific, stupendous products.

As a writer, no matter what you write, you need to focus on the mechanics of your writing. Your word choice, your sentence structure, and your tone are just as important as your story, your narrative, and your characters. Maybe more so.

So avoid these copywriting crutches. Find a new way to say things and to be more interesting.

Let’s face it, your writing is going to flop otherwise.

Photo credit: Stocksnap (Pixabay, Creative Commons 0)

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How to Find Your Client’s Voice as a Writer

If you’re a ghostwriter or freelance writer, it can be difficult to find your client’s voice. It’s not as important if you’re only doing a small one-off project like an email, but it’s critical if you’re ghostwriting a book, a speech, or a series of blog articles for a corporation.

Here are a few ways you can find your client’s voice, and one secret to finding it when the client doesn’t even know what their voice should be.

1. Listen to how they talk

You should not — absolutely never — just start writing without talking to your client. You’ll want to do a discovery call at least, to find out what the client wants and to identify your scope of work.

More importantly, you want to talk with the person whose name is going to go on the work. That means if you’re writing for a CEO, make sure you talk with the CEO. Not their staff, not their go-betweens. Your client may have a certain turn of phrase or favorite word they use, and you want to know what they are; the go-betweens will not.

Several years ago, I helped the CEO of a Fortune 500 insurance company ghostwrite his book on CEOs and social media. We met in his (gorgeous!) office to talk about the project, and he said a few words and phrases that I came to learn were his way of talking. He used, not bigger words per se, but unusual words — like “per se.”

I wrote those in my handy-dandy Moleskine notebook to refer to later. They actually never came up again, but it helped me understand that he chose his words carefully and had a particular speech pattern, so I needed to remember to follow it when I turned his words into text. We also spoke by phone every two weeks, so I was exposed to his speaking style more and more.

Also, he and his social media director noticed my note-taking and commented on it. They said they felt good about their choice because I was clearly conscientious. I had never thought of it that way, but who am I to turn down accidental recognition?

So, always take note of the little speech patterns your client has. Whether they know it or not, they have them and will feel good that you recognized it.

Plus, even if you never refer to it again, it makes you look like you know what you’re doing.

2. Read your client’s past work

This is what they think they sound like. It may be conversational, or it may be instructional. It may be light and airy or it may be serious and business-like. It may have a lot of second-person references — “what would you do?” — or it may be cold and impersonal — “Apply the lotion liberally to one’s epidermis and return it to the basket.”

Make sure you read a lot of your client’s work, because their regular ghostwriters may have changed over time. Or they use a lot of different writers all at once, which may allow for a little more flexibility. Still, all those writers may have a similar voice as well, so follow the crowd.

3. Ask them what they think their voice is

Make sure you can match up what they think their voice is and what you’ve read and heard. Maybe they say they want to be friendly and approachable, but their past work reads like it was written by a child-hating robot.

Or they want to have a tone and voice that conveys seriousness and stability, but they can’t stop sounding conversational.

Ultimately, what they tell you what they want is what you should strive for, but you should also feel confident enough to point out the inconsistency. Just say, “I understand you want X, but your past work sounds more like Y. Are you changing from your past voice?”

If they don’t agree with your assessment and they think their written work sounds like their desired voice, and that you don’t know what you’re talking about, do two things:

1) Try to match their past work rather than what they tell you. They think the past work sounds like their desired voice, so they’re looking for that. Let them tell you otherwise.
2) Make sure you get paid upfront.

4. The secret to finding a client’s voice when they don’t know what it is

What do you do when your client doesn’t have a voice, or when they’re not really good?

Years ago, I was an aspiring speechwriter and was asked to write a speech for a candidate for the U.S. Congress in my home district.

The candidate was running unopposed in our party’s primary because no one wanted to run against the opposition incumbent as he always won. Still, she needed the backing of all our party’s county chairmen, 12 in all, and she was in danger of not getting it.

She had given a speech at a district dinner that was a 45-minute vomit of anything she could think of; she was supposed to speak for 10 minutes on healthcare.

I got a call from my own county chair telling me that this woman needed major help, and could I help her with her speech? If she blew it again, the party wasn’t going to back her at all. They would rather run nobody that year than endorse her. So my speech was going to make or break her candidacy.

No pressure.

I called the candidate and we chatted on the phone for nearly an hour. She was really nice and fun to talk to, and she told me about her views. I took notes, but she rambled and I wasn’t sure what she actually wanted to cover or how she was supposed to say it. She didn’t have a voice in particular unless it was just one long, rambling sentence.

But I knew about this trick, and I thought I’d better use it.

I knew her speech had to be under 10 minutes, which equaled 1,000 words. That’s because the average person speaks between 100 – 150 words per minute. And she spoke a little fast, but I wanted to make sure she didn’t go over. So, 100 words x 10 minutes = 1,000 words.

I hit the three major points she wanted to hit, and stuck only to the important information without all the little tangents and tidbits she had shared during our call.

And, most importantly — and this is the big secret! — I wrote in short, punchy sentences, like a newspaper writer. Why? Because we all like to think we speak that way, at least when giving speeches. We all like to think we give speeches that are easy to hear, easy to read, and use lofty, soaring language about big ideas.

So I wrote short, punchy sentences about the big ideas.

When the dinner came, she gave the speech, and everyone loved her. Best speech of the night, very inspiring, blah blah blah, and the county chairmen all agreed unanimously to support her candidacy for the Congressional race.

(Narrator: She got 33% of the vote, just like every other candidate had ever done in that district.)

After she got home, she called me and gushed about the speech. “It was great. Everyone loved it, and you captured my voice perfectly!”

Well, no, I captured my voice perfectly. That was already my writing style, so I just wrote to my strength. It just happened to be the style that most people prefer to speak in.

I didn’t tell her this, of course, because that would be dumb.

Instead, I wrote several more speeches for her throughout her campaign, all using the same short, punchy style. And she rocked it. People loved her speeches and she was able to make her points without confusion or droning on.

All because I wrote in “her” voice.

Final thoughts

When writing for a client, you absolutely need to do everything you can to find their voice. Record them talking, have conversations with them, take notes in a notebook, and read their past works.

But if all else fails, write short, punchy sentences in the same way a newspaper writer would do it. If you don’t know what that sounds like, read Ernest Hemingway’s Big, Two-Hearted River.

It’s a short story, about 7,00 words, written at a 3.4-grade reading level, and has 17 adverbs in it. It’s my favorite Hemingway story and one that I model my own writing style after.

Write in that manner because it’s what people think they sound like when they give speeches. And it’s the way they think they write.

If you can capture your client’s voice, they’ll be happy, and they’ll keep you coming back for more.

And if they piss you off, just make them sound like a drunk pirate instead.

Photo credit: Caleb Oquendo (Pexels, Creative Commons 0)

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Don’t Worry If You Write Similar Articles: 5 Reasons Why You Should

Sometimes when I’m working with clients, I’ll write similar articles with topics that overlap in one or two ways. They cover nearly the same topic. Or they use some of the same keywords. Or they cover two different solutions that solve the same problem. Or two different problems that can be fixed with the same solution.

The clients will often want to scrub the similar articles, worried about the overlap.

“It’s fine,” I tell them. “It doesn’t matter if we have overlap. In fact, we want them to overlap, and here’s why.”

And then I lay out concise, logical reasons about why you should write similar articles for content marketing purposes.

Your readers are not reading every article.

People come to your website because they’re looking for a particular solution, or because they came in on a single Google search. When they come, they’ll read the article they need and then they’ll leave again. They don’t poke around looking for similar articles, and even if they find them, they won’t suddenly abandon their quest for your product.

“Oh, crap! I was all set to spend six figures on this solution, but these jerks wrote two somewhat similar articles!”

Sounds silly, doesn’t it? That’s because it doesn’t happen. And if people do find two similar articles, they may read them both, which is what will ultimately drive them down your sales funnel.

People are using different keywords or phrases to find you

Your website should rank for different keywords; those keywords will bring different people to different blog articles and landing pages. They search for different keywords because they have different questions or different problems. You can’t just write one blog article or one landing page and expect it to do everything for everyone.

Your readers are not looking for the same exact thing, which means they can be served by slightly different articles.

Years ago, I had a client that manufactured different attachments for skid steer loaders (e.g. Bobcat). Among their 200+ attachments, they made snow plows, snow pushers, and snow blowers.

And so we wrote different articles about why they needed plows over pushers, pushers over blowers, blowers over plows. And then we wrote the reverse articles: pushers over plows, blowers over pushers, plows over blowers.

Why?

Because different people came to the site for different reasons; we had to write the articles that would tell them what they needed to know. They came in looking for a particular keyword in relation to a particular question — “Do I need a snow plow or a snow pusher?” “Do I need a snow pusher or a snow blower?” People didn’t have identical questions, so we couldn’t give them a single, one-size-fits-all answer.

Our job was to answer that particular question, no matter what they were looking for. So we created slightly similar articles to do just that. The end result is the client saw a significant increase in sales because everyone could find the infomration they needed.

People come to you via different paths.

Sometimes people find you because of social media, not SEO. That means you should be tweeting and sharing your articles several times in one week. When I publish my humor columns, I tweet the link three times on Friday, three on Saturday (including 3 AM), and once on Sunday and Monday. I also publish it on Facebook and LinkedIn (when appropriate). I do it because all my followers aren’t eagerly awaiting my next column, racing to read it by 9 AM on Friday morning.

My readers are on social media at different times of day — morning Twitter readers are not necessarily afternoon Twitter readers. And the 3 AM readers are probably in the UK and Europe, or they have severe insomnia.

More so, most people don’t see any article I post, which means I can’t count on my audience to see every single thing I’m posting. Still, I need to give them several opportunities to find it, so I need to share it more than a few times.

That may happen with your readers as well. A reader who catches your latest tweet about your latest article may have missed the hundreds of tweets you’ve sent over the past several months. And it’s the only one they’re going to see. But another reader saw your article from three months ago and they missed this new one completely.

Both articles may have been slightly similar, but each reader only saw one article, so they each may need to cover some of the same material. There are a few major points you need to stress over and over, not because you want to beat people over the head with them, but because everyone is arriving at different times to different landing pages.

People don’t remember what you said three weeks ago.

You’ve heard that people need 6 – 8 marketing touches before they make a buying decision. Which means it probably doesn’t hurt that they hear some of that information 6 – 8 times just to remember it.

And we don’t retain the information we’ve read very well, especially when we read on our mobile phones and laptops. (We retain information gleaned from paper reading better.)

That means people aren’t going to remember what you wrote in your blog article three weeks ago, so it’s OK to remind them of it once in a while. In fact, the more you remind them, the more likely they’re going to remember it as they make their buyer’s journey.

IT’S FOR SEO. NOT EVERYTHING IS FOR YOU!

Given everything else I’ve said up to this point, the most important thing is that you’re writing articles for Google.

Now, before all the content marketers start jumping up and down on me with hob-nailed boots, I am NOT saying that you should write for bots over people. I want you to do the opposite of that at all times.

But what I am saying is that you cannot ignore the bots. People will come and people will go, but these bots will be around forever. They’ve been crawling my first blog since 2003, they’ve been crawling this blog since 2009. But my readers? I doubt very much that I have any readers from 2009, let alone 2003. But Google has certainly been around since then, and they’ve been tracking my SEO for the last 19 and 13 years.

That means I need to keep the bots happy and give them plenty of rich content with the right keywords, images, videos, and so on.

And yes, I absolutely need to write for my human readers. They take top priority in all the work I do. I need to write well, I need to be interesting, I need to be relevant, and I need to be entertaining.

But I can do that and still incorporate the right SEO tricks to keep Google happy. I can walk and chew gum at the same time.

One of those tricks is to write multiple articles with topics that may overlap from time to time. It doesn’t mean to write identical articles, or to even write articles that are 50% different from the previous article. (A common SEO cheat is to rewrite articles so they’re at least 25% different and post them in different places to make Google think they’re two different articles.)

It means knowing that different people will read different articles at different times. It means publishing interesting, well-written pieces that provide some sort of value — education, information, entertainment, etc.

But the bottom line is that while you’re writing for those people, you must write for the bots as well. You can do that and still sound human when you do it.

If you can’t, then hire a professional who can. We’re the ones who know how to write for the bots in such a way that the humans will never know.

And vice versa.

If you’d like to learn more about writing for search while writing for people, let us know. We’d be happy to tell you more.

Photo credit: Bob Adams from George, South Africa (Wikimedia Commons, Creative Commons 2.0)

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Marketers, Put Analogies, Similes, and Metaphors to Work for You

What’s the difference between metaphors, similes, and analogies? Not a lot, unless you’re a word nerd like me.

Short answer: Metaphors describe an idea; similes do the same, but use “like” or “as.” Analogies are that mystery comparison that we all pretend to know what it means, but we really think it’s a simile.

Ann Handley recently wrote in her Total Annarchy newsletter about the importance of analogies.

In Marketing, analogies pack a lot in a tiny overhead bin space.

They can help us explain convoluted ideas or applications more simply. They can help our audiences understand what we do or what we sell.

And (important!) analogies can help us be more memorable.

When it comes to writing, there are three types of analogies we can use. And they’re so similar, they’re easy to get confused. Hell, I wrote this article, and I’m still not entirely clear on what they mean!

Metaphors:

A metaphor compares two things, one to the other, but doesn’t use the words “like” or “as.” They’re more powerful and almost make a strong commitment to the comparison.

As George Savile once said, “Men’s words are bullets that their enemies take up and make use of against them.”

Or William Shakespeare in As You Like It, “All the world’s a stage, And all the men and women merely players.”

Did you see it? Men’s words are bullets. They’re not like bullets, they ARE bullets. And all the men and women (are) merely players. Not like, are.

Metaphors tend to be more poetic and you can create greater imagery with them.

They’re also morally superior to similes. (More on that in a minute.)

Similes:

The weasel word of the comparison game! I’m not a fan of similes because they are weaker than metaphors. The big difference between a simile and a metaphor is the words “like” or “as.”

“Life is like a box of chocolates,” Forrest Gump famously said. He didn’t want to commit to the image, so he said it’s only like a box of chocolates.

Weasel!

Similes compare two unlike items in order to create meaning at a deeper level. “My love is like a red, red rose, That’s newly sprung in June,” said Robert Burns.

If I were Mrs. Burns (Jean Armour), I’d be worried about that relationship: He can’t commit to a metaphor, but he’s going to commit to you?

(Burns was also a noted philanderer, so this should have been a clue to Armour.)

Other similes include “as blind as a bat,” “as clumsy as an ox,” and “like watching paint dry.”

Analogies:

Part metaphor, part simile, all argument. That is, an analogy is a type of argument or explanation that compares two items but in relation to each other as a way to explain one of the items.

“Our latest company reorganization is about as useful as rearranging the deck chairs on the Titanic.” or “Explaining a joke is like dissecting a frog. You understand it better but the frog dies in the process.” (E.B. White)

But They All Look the Same.

Of course, when you really look at it, it’s hard to make a distinction between analogies and similes. Are similes the shorter aphorisms? “As blind as a bat” and “clumsy as an ox?” And are phrases like “Watching the play was like watching paint dry” analogies because they’re longer?

As I was researching this piece, I found article after article that mixed up the use of these three terms. But I found one explanation that seemed to explain the difference. As Robert Lee Brewer, senior editor of Writer’s Digest, said,

A metaphor is something, a simile is like something, and an analogy explains how one thing being like another helps explain them both.

See? Clear as mud.

Basically, the three terms can be used almost interchangeably and you could argue for days about whether “Life is like a box of chocolates” is a simile or an analogy.

<One of my favorite albums of all time is Tom Waits’ Nighthawks At The Diner, and I especially love the song, “Putnam County”. In it, Waits says the following verse.

And the impending squint of first light
And it lurked behind a weepin’ marquee in downtown Putnam
Yeah, and it’d be pullin’ up any minute now
Just like a bastard amber Velveeta yellow cab on a rainy corner
And be blowin’ its horn in every window in town

There, Waits uses a combination of metaphors and similes as a way to describe the morning sunlight banging on your windows after a hard night’s drinking. And you can see how he uses the devices for a most-powerful effect.

Regardless, the easy thing to remember is that similes (and analogies) use “like” or “as” and metaphors do not.

That makes metaphors more powerful and morally superior, but we’ll argue about that later.

Photo credit: CarbonNYC (Wikimedia Commons, Creative Commons 2.0)

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Five Terrible Ways to Start a Blog Article and Five Good Ways

As a content writer, I cringe and writhe in pain when I see some content marketers’ openings — ledes, in journalism parlance — of their blog posts and journal articles. They’re cheap, amateurish, and they say absolutely nothing. They’re terrible ways to start a blog article, and they can wreck what might have been an otherwise good piece.

They’re so overused and hackneyed, I’m just embarrassed for them.

It’s one thing if they tried this lede in college and got a warm, squishy feeling about it, but the problem is no one told them not to do it again, and so they stuck with it.

Wait, wait! What’s a “lede?”

Lede (pronounced “leed”) is the intentional spelling of the word lead. However, you don’t always know how “lead” is pronounced until you know its context.

According to newspaper legend, reporters — whose stories were cast in lead (“led”) type — wanted to avoid confusion with the opening lines to their stories. And so people wouldn’t get confused and say lead instead of lead. Since they wrote a lead that was cast in lead, they needed to signify the difference. So they started using “lede” to mean the opening paragraph (“graf”) and “lead” to mean the soft metal.

But that’s not what you came here for.

The Five Terrible Ways to Start a Blog Article

1. Let’s face it.
I hate this one because it feels forced and we have to reluctantly accept what life has done to us. Like you and I have been going around and around trying to find our way out of a Locked Room game, and we don’t have the first clue to get out.

I’ll almost buy using this phrase near the end of an article, but not at the beginning.

2. Unless you’ve been under a rock.
I overheard someone use this on an anime podcast recently, talking about an anime movie that I had never even heard of. Basically, unless I had been living under a rock, I would know about this whole big kerfuffle surrounding this movie I’d never heard of.

This lede is actually rude because it insinuates your reader is a moron.

“Only a true moron wouldn’t know about this thing I’m about to tell you.”

My response to these is rude and vulgar, so I won’t repeat it.

3. The recipe lede.
“Take three part X, two parts Y, and one part Z, mix them together and you’ve got [insert story theme].” Blurg!

This one is hackneyed and overused. It works in nearly every situation, which means it’s not good for any of them. Gag me with a mixing spoon.

4. The high school research paper.
This is the one that gets directly to the point in the most boring way possible, usually as a way to shoehorn keywords into the opening paragraph.

“Most businesses need an accounting and bookkeeping system. Keeping track of your finances is the most important job for any business, and accounting software will help you do this.”

Sure, it’s factual, it’s to the point, and it’s so dull, it couldn’t cut through water.

A better lede might start with, “Entrepreneurs, do you remember when you started your business and all your invoices were done in Word and you hammered together some kind of balance sheet on Excel?” See the difference?

5. Statistics.
“There are 7 million blog articles published every day.”

You could lump this one with the high school paper lede. It’s informative, but it’s not exciting. I might appreciate that fact (which is true), but it doesn’t pull me into the story with any emotion. If you want me to care, tell me about one of those bloggers, not all 7 million of them.

Also, clicking that link takes you a real stinker of a lede — it’s written only for SEO purposes, and if I wasn’t promised a raft full of blogging stats, I wouldn’t read a word more of it:

“This article will reveal the most interesting blogging stats, facts, and trends. And answer the most common questions.”

Blurg!

The Five Good Ways to Start a Blog Article

So how should you start a blog article if you want it to be effective and interesting?

1. The Hard News Lede This actually is a boring way to start a story, but it’s soooo much better than any of the ones I mentioned above. Go look at a newspaper’s website and read some of the articles in their News section. They’ll all start with the hard news lede.

In this kind of lede, you answer the 5 W’s and 1 H: Who, what, where, when, why, and how. (Sometimes called the 6 W’s, where the how is replaced with “what significance.”)

Here’s an example:

“John Smith was shot as he tried to stop a hold-up attempt at KFC at 1234 Main Street at 12:38 pm. He was taken to Polk Memorial Hospital and listed in stable condition.”

You’ve got all 5 W’s and the H in that first sentence. (I just threw in the second sentence so you’d know John was OK. He appreciates your well-wishes.)

It’s not exciting, but it’s informative and well-done.

2. The “Features” Lede
The news lede is boring, but the features lede is much more interesting. In fact, features stories tend to be much more interesting than hard news stories.

“All John Smith wanted was a bucket of chicken. What he got was a trip to the hospital and a bullet wound to the thigh.”

They look at the Why of most news stories in general — this is where you find the interesting details about a news story. Investigative reporting happens here. Sports features happen here. Human interest. Historical stories. Social/community stories.

For a look at a great lede in a Pulitzer-winning story, check out the Tampa Bay Tribune’s Insane. Invisible. In Danger. stories, written by Leonora LaPeter Anton, Anthony Cormier, and Michael Braga.

3. Telling a story.
I don’t mean a long, meandering, 4-volume epic about Memaw’s Potato Salad preceding the actual recipe. But a nice 100-word story that builds tension or sets the stage for the information you’re about to impart.

Content marketers like to call themselves “storytellers,” yet they fail to tell a single story in all of their writing. I don’t mean just tell a story like, “That time I got lost in a foreign city with my dad.” You can tell brief stories to set the stage to a bigger idea. Story #3 in the Tampa Bay “Insane. Invisible. In Danger.” series does that in just seven grafs. Surely you can do that!

4. Look, stupid!
Now, let me stress that I do not recommend that you actually start a blog article with this phrase.

Rather, this is a great way to kick off an article when you’re stuck for a starting point. I’ve used this to kick off many how-to and informative articles. I could have started this article with:

“Look, stupid!

“Writing the opening of a blog article isn’t that hard, but that doesn’t mean you can be lazy about it. You need to grab your reader from the very first words, which means you can’t just phone in the lede.”

I write “Look, stupid!” then write the lede, and then go back and delete those first two words. The opening gets me exasperated with the reader and I can adopt an “I-love-you-but-you’re-killing-me-Smalls” tone. The lede is forceful, direct, and gets straight to the point.

5. The mystery.
Build a mystery with your opening and promise to solve it for the reader sometime before the end. Make sure the mystery is enticing — you can help that along by telling a story — and that the payoff is worth it.

“I remember going on a road trip with a friend in college. We drove 1,000 miles west with no real destination in mind and no idea what we would find. We just knew we wanted to leave Indiana for a week. What we found — and who we picked up on the way — changed our lives and sent us careening off the carefully-laid plans our parents had made for us.”

Isn’t that exciting? Don’t you want to know where we went, what we found, and who we picked up? I’ll bet that if I started a blog post that way, you’d gobble up the entire article trying to find out all the answers to the questions.

Unfortunately, it’s here at the end of the piece, and I’ve run out of time, so I guess you’ll never know.

(Just kidding. I made that stuff up.)

There are already 7 million blog articles being published each day, so there’s no point in trying to match the same level of boring mediocrity as everyone else. Stop using those bad ledes to start a blog article, because they’re just making your work sound terrible. A good blog post starts with a good lede and builds from there.

Write great ledes and the rest will follow.

Photo credit: Creative_Tomek (Pixabay, Creative Commons 0)

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Pick ONLY One: Creative, Analytics, or Strategy

A friend recently posted a survey on LinkedIn that asked which of these three factors were most important to succeed in modern marketing: Data Analysis, Creative, or Strategy.

Or as I framed it for someone, take your marketing budget and divide it into four equal parts. Each of the first three areas gets 25% of the budget, but only one of them gets the remaining 25%. Which one do you pick?

Being a creative professional, I said the Creative was the most important. The analysts said Data Analysis, and the strategists said that was dumb and that I was correct.

Just kidding, the strategists said Strategy was the most important.

And of course, there were those predictable few who thought all worked hand-in-hand and they were equally important, and no parent should ever have a favorite child and blah blah blah.

A quick aside

Some people are bad at thought exercises. When you’re presented with one, the goal is to make you weigh the options, consider each one, and then pick the answer you believe is correct. You’re not committed to anything, and no one is going to judge you for your choice.

In a thought exercise, you don’t have the option of whining, “Oh, but they’re all equally important!” And you don’t get to come up with some other option. That’s weasel thinking by someone who couldn’t make a firm commitment if their life depended on it. If it were a real-life decision, I could see the importance of trying to find an equitable solution. But this isn’t that.

The point of a thought exercise is to think and make a choice, and then defend your choice. Ruminate on the results. Consider what would happen because of the choice you made. Try to predict the future based on what you chose.

Don’t be so wishy-washy about your decision. It won’t kill you to commit to an idea for two minutes.

Back to the article

My logic was this:

The Creative element is the most important in the marketing department because if you create mediocre content, a great strategy will only ensure that more people see your polished turd. And data analysis will tell you how many people actually saw it.

Bad or mediocre content won’t convert, it won’t create fans, it won’t move people down the sales funnel. They won’t sign up for your newsletter, they won’t follow you on Twitter and Instagram, and they won’t remember you when it comes time to make a purchase.

So do you really want to improve the number of people who see your content by putting all your money into the strategy element? And do you really want to know, down to the last decimal place, how many people thought your content was awful? Because data analysis has never sold anything, it only tells you what worked and what didn’t. It never tells you what will work, it only tells you what already worked, and then you can infer from the data that you should do it again.

I’ve told the story elsewhere of the data analyst who once got annoyed with me because I wrote about putting vehicle wraps on tournament fishing boats for a client. The client was known for doing vehicle wraps, as well as other commercial signage, and the boat wraps were something one of their franchisees was doing.

The analyst said, “No one has ever come to the website looking for boat wraps! Why would you waste the energy to make that?”

I said, “How much content do we have on boat wraps now?”

“Well, none.”

“That’s why no one has ever come looking for it.”

The following month, our boat wrap article was the second-most visited article on the entire blog, only behind the front page.

During our next meeting, I said, “Did you see this month’s numbers?”

The analyst said, “Yes, I did.”

“Did you see where the boat wraps article ranked?”

*angry silence*

I wrote another boat wrap article the following month and it stayed in the top 10 for a few months. I know, because I asked the analyst about it at each monthly meeting.

The big lesson I learned was that analytics should never, ever drive content, it should only measure what was done. Being a data-driven marketer means you’re a reactive marketer, not proactive. You’ll never try something new because the data hasn’t told you to try it.

For that reason alone, analytics has to be dropped from consideration for the extra 25% of our budget.

Choosing between creative and strategic elements of marketing

This is a tougher choice, and if I made a wishy-washy weasel choice, I would split the remaining 25% of my budget between these two areas. But that’s not possible, so I have to make a choice.

And yes, I will admit that I’m biased as a creative professional myself.

But I also believe that well-done content leads to more engagement than mediocre content. So if I have to choose between getting my work in front of 10,000 people with a 20% engagement or 50,000 people with a 2% engagement, I’ll take the smaller audience with the bigger engagement every time.

I see this a lot with self-published book authors on Twitter. These are the Twitter cheaters who grow their follower count to low six-figures, and then blast out message after message about “Buy my books! Buy my books!”

They don’t engage, they don’t have conversations, they don’t ask or answer questions. They just follow a bunch of people, get them to follow back, and then bombard them with nothing but advertisements.

They do all this work in gaining an audience, and then put out nothing of value or interest. If they at least put in some time and energy and created some interactive content, they’d probably have a lot more customers.

Instead, they focused completely on strategy and didn’t do anything at all for the Creative. Are their books any good? Who knows? Their ads were so bad, I didn’t want to find out. If anything, their content and strategy turned me off of their books.

They got a low six-figure audience, which is a great strategy, but couldn’t do anything with it. It’s like getting a high-powered car and then letting it sit in your driveway because you didn’t put any fuel into it.

So Strategy doesn’t get the remaining 25% either.

Which means Creative is the most important part of your marketing, and it gets the remainder of the budget. Which is what happens when Creative people are in charge of writing their own stories.

Bottom line

Two lessons: First, don’t be afraid of a thought exercise. It’s a survey that no one (except me) is going to remember in 24 hours, and no one will lambast you because of your choice. (Unless you gave a Kumbaya, “Why Can’t We All Get Along” answer, in which case you should be roundly mocked.)

Second, good creative work will do more for your successful marketing than the strategy or analytics ever could.

Put more of your marketing budget into getting good creative work. Come up with the best strategy you can for the money you have. And then look at your analytics and see what’s performing the best. If you’re a small business or have a limited product line, it’s not like you need a Ph.D. data scientist anyway, so don’t spend more than you have to.

What do you think? Where would you put the remaining 25% of your marketing budget? Make a choice, defend your answer, and don’t give me any of this “they’re all equally important” nonsense. Commit and defend!