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The Future of Content Marketing Will Not Be Different

What is the future of content marketing?

I’m often asked, what will content marketing look like in the future?

People are surprised with my answer: Just like it does now.

It’s not going to be different, we’re not going to see some major new way of “consuming content” (I really loathe that phrase!), and there’s not going to be some new method of content delivery that we’re going to have to learn.

Because when you look at content at its barest essence, it’s just words, images, and sounds. That’s what it has always been, that’s what it will always be.

It was words, images, and sounds when cave dwellers drew on cave walls and grunted their delight. It was words, images, and sounds when the Ancient Greeks passed down knowledge with stories or told stories with plays. It was words, images, and sounds — well, not so much sound — when the first ever movie of a galloping horse was made or the world’s oldest surviving film, Roundhay Garden Scene, was made.

It was words, images, and sounds when newspapers, radio, and television all had their heyday and when they were replaced by blogs, videos, and podcasts.

Content marketing is no different from any other form of communication in our history. We’ve used words, images, and sounds to communicate the entire time. But the only thing that has changed has been the medium we use — the way the content gets consumed read, watched, or heard.

Content creation tools don’t matter

Eighty years ago, we had newspapers, radio shows, and movie newsreels. Television became popular 70 years ago, launching the Golden Age of Television.

And now, everything you could ever want — including samples of old newspapers, radio shows, newsreels, and TV shows — are all available on your laptop, tablet, or mobile phone.

You can read about how those media were made eighty years ago, or you can make and share a 21st-century version of it for other people to read, watch, or hear.

Because it’s still the same old words, images, and sounds.

And it won’t matter one bit how those are made. The secret to doing well at content marketing is to be able to do words, images, and sounds well.

You have to write well. You have to sound good. You have to know how to frame a photo or a video. You have to create things that are interesting. You have to know how to tell a story. You have to know how to capture your audience at the very moment they click your link.

The tools don’t matter.

I’ll say it again: THE TOOLS DON’T MATTER!

Years ago, I used to argue with people who claimed: “there’s no such thing as social media experts because the tools are too new.”

My response then is the same as it is now: I don’t have to be a tools expert, I have to be a communication expert. I have to be good at conveying a message in my chosen medium. The tools can change from week to week, and it won’t affect me one bit because I don’t have to master the tool, I just have to master the craft.

Think of it another way. A carpenter that has spent his entire life swinging a hammer isn’t less effective just because you gave him a pneumatic nailer. A chef doesn’t forget how to cook because you switch out her gas stove to an electric one. And writers aren’t suddenly reduced to creating doggerel just because they switched pens.

So when people think you need specific Mailchimp or Constant Contact experience to be an effective email marketer, that’s wrong.

When people think you need to know how to use Hubspot or WordPress to be an effective blogger, that’s completely wrong.

It’s like saying a photographer is not a good photographer because she uses Nikon and not Canon. Or that a writer is not a good writer because they use Apple Pages and not Microsoft Word.

The tool does not create quality content. WordPress and Hubspot don’t make you write well. Constant Contact doesn’t make you a good email marketer. The latest video camera doesn’t make you a good videographer any more than a great camera makes you a good photographer.

The tools do not make the artist. A good artist can make good art with crappy tools, but a bad artist cannot make good art with good tools.

So it doesn’t matter what happens to the tools: WordPress may go away. Hubspot may fall into the sea. YouTube could be eaten by a pack of hyenas.

None of that will change how content creators make their art.

If WordPress were to go away, bloggers aren’t going to be thrown for a loop or cast out on the scrap heap. We’ll just shrug our shoulders and continue to tell good stories on the new distribution method. And blogging itself won’t go away, it will just be called something else.

Podcasting won’t go away because there will be other ways to deliver episodic information and entertainment via audio distribution.

Videos won’t go away because — well, video’s just never going to go away. In fact, it just surpassed blogging and infographics as the most commonly used form of content marketing. (I’m still a little salty about it, thank you very much.)

The artists and creators will still have a way to make and distribute their work, even if the tools for that distribution go away, change, or die completely.

Remind me how is this about the future of content marketing again

My point is, when you ask about the future of content marketing, just remember, the core elements of content marketing — words, images, and sounds — are never going to change. We’re still going to read, we’re still going to watch videos and look at pictures, and we’re still going to listen to music and information.

The channels will change, the methods of production will change, and even the popularity of the content formats will change. (Freakin’ video!) But the need for quality content will never change. That’s the one constant you can count on.

So if you’re in the content creation business, just focus on improving your craft. Become the best creator you can. Learn your art so you can be one of the best creators around. Worry less about the technology, because that won’t affect whether you’re good at your job. And when the method changes, you’ll already know what you need to do.

Photo credit: Steve Shook (Flickr, Creative Commons 2.0)

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Don’t Ignore Written Content Marketing for the Sake of Video

Marketers everywhere have begun singing the praises of video so loudly, they sound like Oprah at Christmas.

“You need a video! And you need a video! Everyone needs a video!”

Sure, it’s the new and exciting way to share information. Everyone who’s got a mobile phone has the means for creating, distributing, and watching of all sorts of video content. I watch Netflix while I eat breakfast. My kids watch comedy videos throughout the day. And we’ve all used YouTube as a search engine to solve a problem — I changed out my air conditioning filter a few weeks ago, thanks to a South Korean video.

Except video is not, and should not, be the final word when it comes to content marketing.

The written word should still get most of our attention as content marketers. If you’re going to add video to your marketing efforts, then you need to increase your overall content marketing creation. Don’t replace written content with video content and hope for the same engagement rates.

For one thing, gathering information by video is time consuming. If people want to do a lot of research about a major purchase, videos will help, but your customers still want written specs, performance details, and product information. And they want to be able to look details up quickly, rather than watch 87 minutes of video to find one specific detail again.

(Think of it this way: if you want to know the horsepower of your car, are you going to Google it or watch a 10-minute product video and hope you catch it?)

For another, video viewing is not going to replace reading. We’re not going to stop reading books in favor of watching someone read them to us on video. If that were the case, the audiobook revolution would have been massive, and brought about a faster end to bookstores.

We’re also not going to stop reading news articles online in favor of videos of those same articles being read to us. And before you say “but TV news!” keep in mind that most individual news stories only get 20 – 30 seconds of airtime. And that there’s also a more thoroughly written version of each story on a news channel’s website.

In other words. . .

Video Will Never Replace the Written Word

I used one of these in high school. We thought we were hot stuff then!

So before you outfit your entire company with GoPros and YouTube accounts and flood the world with your video masterpieces, consider these four problems with video.

1) Most of us do not do well speaking off the cuff in front of an audience. We stammer, stutter, and lose our train of thought when we’re having a normal conversation, let alone if we’re in front of an audience and are not 100 percent prepared. And there are a lot of videos where people just hit record and started talking.

Don’t believe me? Pick a topic — how the original Star Wars trilogy is an allegory for today’s American political system — and record yourself talking about it for five solid minutes.

“But that’s not how I’d do it!” you protest. “I’d prepare and practice and make sure I got everything down just right.”

I know you will. Which means it will take 4 – 6 hours to produce a five-minute video. Now squeeze that time into your normal workday of meetings, writing TPS reports, and doing your actual work.

Meanwhile, I wrote this blog post, including edits, in about 90 minutes. I could write four blog posts in 6 hours.

2) A visual element is not always helpful. A lot of video content is just talking head videos of someone straight staring at their camera, usually on their laptop, and talking to us for three to five to ten minutes at a time.

Why the hell are we watching this? What are you actually doing that’s so interesting that I need to stop everything I’m doing and stare at my phone to watch your mouth move?

Are there graphics? No. Special effects? No. Is their kid going to run in and do something awesome? No. It’s just that person’s head, talking, for several minutes without doing anything else.

This is an inefficient use of your viewers’ time. Your video can easily be replaced with an MP3 and nothing will change. There’s no actual visual value that requires the amount of focus we usually put into video viewing. This information could be shared in a podcast or a blog article instead, rather than us taking the time to watch you talk.

I started listening to the audio tracks of TED talks for this very reason. When I realized the talks are usually nothing more than someone standing on a stage with a few slides, I found I could listen to them in the car during my commute. Nothing changed, the information wasn’t any different, and my life wasn’t better or worse for having done it.

Here’s a good rule of thumb: if we can listen to your video without missing anything important, you didn’t need to make it a video. Consider making a podcast instead.

Photo of F. W. Murnau, noted German film director.

3) A lot of videos have poor production values. Most mediocre video content is usually shot on a mobile phone, and it shows. The lighting is poor, or the lens is dirty, or the person forgets and holds the camera vertically, so we all have to turn our heads 90 degrees just to see what’s going on.

And the sound is all tinny, like the speaker is in a giant coffee can, or sitting in the bathroom 20 feet from the microphone.

If you want to make good — and I mean good videos, not just “barely acceptable” ones — you need to invest in a good DSLR camera, a decent lavaliere/lapel microphone, and a tripod. And you need to get very good at using them. That means hours of practice, learning how to use the equipment properly.

Sure, you can make an okay cell phone video, but if that’s your company’s video marketing strategy, just shut the business down now and send everyone home. Otherwise, you need to hire a dedicated staffer whose sole job is to make videos, or you need to outsource your video production work to professional video marketers who know how to do this kind of thing quickly and efficiently. (For one thing, they can produce your 5-minute video in an hour or two.)

4) Short videos are inefficient. This is the biggie: The average person speaks at 100 – 150 words per minute, but the average adult reading speed is 300 wpm. (It’s also 450 wpm for the average college student, and 575 for high level executives).

That means a 300 word video will take 2 – 3 minutes to watch, but your average customer can read that same 300 word article in 30 – 60 seconds. Meanwhile, your college student will read it in 45 seconds, and your executive will read it in nearly 30.

This article clocks in at roughly 1600 words, which should take approximately 5 – 6 minutes for the average person to read (3+ minutes for our average college student, slightly less than 3 for our executive). But if I read it to you in a video, you’ll have to watch it for 10 – 16 minutes.

Now, imagine reading 12 1000-word articles in your favorite business magazine versus watching 12 videos of the same word count. That’s 24 – 48 minutes of reading versus 120 minutes of viewing.

Videos are great if you can add strong visual elements to them, like Moz’s Whiteboard Friday videos. There, Moz president Rand Fishkin lays out the latest research and developments in search engine optimization, using a whiteboard to illustrate his point.

But without the whiteboard, he’s just another Wil-Wheaton-with-a-handlebar-mustache lookalike talking to a video camera, and the information is much less enjoyable to watch or easy to absorb.

Bottom line: I don’t want to watch someone talk to me for 5 minutes when I can read that same block of text in less than 2 minutes. Combine that with bad production values, poor sound, and lots of hemming and hawing, and you can understand why “Just flip on your phone’s camera and start talking” is bad advice.

By all means, use video in your content marketing. It’s important, it’s helpful, and it’s the wave of the future. But just for God’s sake, do it right! Get proper equipment, learn how to use it, and write scripts of your talk beforehand. Practice and prepare. And if you need to, join a Toastmaster’s club and improve your public speaking.

Just don’t half-ass your video content because someone told you it was as easy as putting your phone in selfie mode and talking into it.

When it’s done properly, video content is a beautiful sight to behold: explainer videos, demonstration videos like Will It Blend, or even entertainment videos, like JW Marriott’s amazing “The Two Bellmen” series. Even videos of you giving a talk at a conference are great uses of video.

But don’t expect video content marketing to replace written content marketing anytime soon. Don’t fire your copywriters and replace them with GoPros and Quentin Tarantino wannabes.

Video will expand over the coming years, and we’ll be able to make it look better more easily and for less money, but don’t stop focusing on improving your writing skills or your written content.

Photo credit: Darian Hildebrand (Wikimedia Commons, Creative Commons 3.0)
Photo #2 credit: Subject: Friedrich William Murnau (Photographer unknown. This photograph is in the public domain in the United States and Russia.)