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Content Marketing Versus SEO: Epic Rap Battles of Geekery

Let’s be honest, your customers think about you as often as you think about your own vendors.

Not at all.

You are not the first thing on your customers’ minds when they wake up in the morning, you’re not the last thing they think about when they go to bed, and you didn’t pop up anywhere in between either.

Your customers have a job to do, and they’re focused on getting it done. And until that thing you sell breaks or runs out, they don’t give you a second thought.

Which means, all your work and worry about being a thought leader in your industry, and writing blog posts that they’ll love and read aloud during departmental meetings before they’re posted on the break room fridge has all been for naught.

“But, but. . . the guy who wrote that book said we should do that. He said people were craving my content!”

Okay, yeah, I said that. But did you think about me at all until just now?

Let’s try this again: how much did you think about your middle-of-the-road vendor? Not the person who sells you your raw materials — the coffee for the coffee shop, or the #10 envelopes for the direct mail company — but the person who does the stuff you don’t think about until the bill comes in the mail?

Do you really think about your floor mats at the front door of your coffee shop? Do you yearn to read a 300th blog post on best accounting practices for direct marketing companies?

So why should your customers care about you?

They don’t. And you should stop caring about them. Stop writing for them. Stop trying to impress them. They’re the pretty girl from 5th grade who said you were best friends, but you had to be secret best friends.

They aren’t the ones you should be writing for.

You need to focus on the searchers. The people who are cruising Google and Bing trying to find a solution to their problems. Those are the people who have been coming to your website.

Don’t believe me? Check your Google Analytics, and see what percentage of returning visitors you have to your website. If it’s more than 50%, I’ll buy you lunch.

Everyone else, the remaining 85 – 90% (come on, who are we kidding?) are new visitors. They came there because they found you on one of the search engines, or they saw your blog post on Twitter, or a friend forwarded it to them on LinkedIn or Facebook.

That’s who you need to impress. They’re not your customers, but if you play your cards right, they could be.

If these people came from search engine traffic, what the hell are they searching for?! I write jokes about boogers and the Oxford comma!

Content Marketing + SEO = Big Dreamy Marketing Love

There’s been a big Rock ‘Em Sock ‘Em Robots argument in the online marketing world about which is more important, content marketing or SEO.

(It’s content marketing, but I say that with an asterisk.)

The debate comes down to this:

SEO pros: If it wasn’t for us, no one would know how to find you.
Content marketers: Oh yeah? If it wasn’t for us, you wouldn’t have anything decent to optimize. Not that that’s stopped you before.
SEO pros: Jerk!
Content marketers: Fartface!

Clearly — because I hate seeing the grown-ups fight — one is going to always beget the other, like a snake eating its tail. You can’t have SEO without content, but no one is going to find your content without SEO.

(Here’s the asterisk)* If I had to choose, I would always choose content, because you at least have a chance of people stumbling upon it. My No Bullshit Social Media co-author Jason Falls did not optimize any of his content until last spring, and still managed to garner as many as 30,000 site visitors per month, by writing good stuff. Compare that to a Midwest SEO pro we know who could barely crack 10,000. He also frequently has 50%+ returning visitors, and yes, I already bought him lunch.

So What Does That Mean For My Content Marketing?

It means write for search, but write well. It means produce your absolute best work, and then make sure people can find it.

The problem with an SEO-only strategy is that while it brings in visitors, none of them stick around and buy anything, because the content is crap.

That means, flex those writing muscles, and be a content superstar. Write the best content you can. Mold history, shape the world, change lives with your very words. As your analytics showed you, you’ve got one shot at impressing your visitors. Just because they showed up doesn’t guarantee they’ll be back. So give them your A material, and hope it’s enough to get them into your sales funnel, so you can turn them into regular paying customers, or get them to join the small percentage of people who read all of your content (and are not your mother).

So they can forget all about you too, until that thing you sell breaks or runs out.

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Google’s Search Results Don’t Paint an Accurate Picture

You can’t trust your Google search results. They’re biased, and they don’t reflect the true reality of what everyone else sees.

“But Google’s, well, Google! It’s the biggest search engine in all the world! What do you mean, we can’t trust it?”

You can’t trust Google’s results, because it’s trying to be so helpful and useful to you.

Let’s say you need to find someone to build a deck for your house. You go to Google, and do a search for “deck builder.” The results that pop up will be all kinds of deck builders within a 10 – 20 mile radius of where you happen to be sitting at that moment. That’s because Google can tell where you are. And if you’re logged in to your Gmail or YouTube account at the same time, Google even knows who you’re connected to.

That means the results you see are based on your location and who Google thinks you’ll want to talk to. It will even show you a little map of all the deck builders in relation to where you’re sitting.

This is a useful little feature that Google has, because they figure you want to see the deck builders who are closest to you, and not the ones who have the best optimized website but are 1,000 miles away.

Want to See the Real Results?

But what if you want to get a more accurate picture about what Google “really” ranks as #1? Maybe you’re doing a national search for some company or manufacturer, and you’re not as concerned about whether they’re 10 miles away.

For this, you would do an anonymous search, where Google doesn’t know it’s you. On your web browser, open an Incognito or Private browsing session (look in the File menu). That turns off all cookies and identifiers so Google and every other website doesn’t know who you are and won’t track you. Now do the same search.

You should see some different results. In fact, depending on your search terms and your location, you’ll see some wildly different results.

That’s because Google doesn’t know a thing about you. They’re showing results that anyone who’s not signed in to Google would see. They’re as close to objective, unbiased results as you’re going to get. But even then, Google is trying to figure out where you are, so it can try to give you the results you would most likely want.

Do that deck builder search in an Incognito search, and chances are, you’ll still see the local results, but the rankings will be different. Some pages will drop and other pages will appear, but they may still be locally-focused.

Take that one step further: Do the same search while you’re sitting in a hotel room on a business trip, and Google won’t show you deck builders in your area. They’ll show you deck builders within 20 miles of your hotel room. (Google knows where you are, based on your IP address, which it can pinpoint to your physical location.)

Again, that’s because Google wants to be as helpful as possible. They want to show you the results closest to you, and the results all your Google+ friends have shared or created themselves.

Why This Is Bad for Businesses

This creates a serious problem for businesses who do this to check their Google search rank. The first thing an eager marketer will do is search for their best keywords to see where their own website ranks.

And, because Google is so helpful and kind, it figures, “A-ha, Shelly wants to see her website. Let’s show it to her!” and places her little website at the top of the search results page, where it outranks giant mega-companies who have been doing this for years.

“WE WON GOOGLE!” Shelly hollers at the top of her lungs, running around the office, high-fiving everyone.

Then, because she’s eager to show her husband how awesome she and her web team have been, she makes the 30 mile commute home, pops open his laptop, and does the same search only to find that in a few short hours, her company website has dropped from 1st to 87th.

It only gets worse when she goes back to work, checks again, and sees she’s winning Google once more.

You’re Not Really First

This is a problem for anyone who relies on Google search results to see how their search engine optimization and website design are performing. They get lulled into a false sense of security by Google’s personalized results, and slack off their SEO. And without realizing it, they slip lower and lower in the real, objective results, disappearing from everyone’s view except for their own.

If you want to get a real idea of how well you’re doing, you need a Google rank checker like WebCEO, which will check the actual rankings and tell you where you reallyrank for your chosen keywords.

This is true whether you’re doing the searches for your company, or even your own name (very handy for a job search, because it tells you what the recruiters and hiring managers will see).

In its efforts to be as helpful as possible, Google has inadvertently tricked us and lulled us into a false sense of success, which creates problems for us that we’re not even aware of.

But rather than rest on your laurels, you need to keep track of how things are really going for you. Use a rank checking website like WebCEO, and run a report at least once a month. Then, focus on new SEO techniques — a regular blog, social media promotion, submitting blog posts to Google+ — that can help move you up in the actual rankings.

Ultimately, you may end up getting your personalized search and actual search rankings to match up.

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It’s Not Dead, It’s Pining for the Fjords: The State of SEO Today

SEO pros all had to stop on a dime and pivot after Google’s algorithm updates, abandoning all the old SEO tactics, and refocus on new, acceptable practices instead.

They may have acted too hastily.

We heard from a partner recently that a joint client we used to work with is seeing a decrease in their search rankings after we stopped doing the “old-school” SEO tactics for them (since when did 2010 become old school?!).

Their Google rankings have dropped because the posts didn’t properly use keywords in the headline and body copy.

We weren’t doing anything special. No keyword stuffing, no black hat trickery, nothing. We had been using keywords the way we were supposed to all along — mention them once in the headline, a few times in the body copy, once in the tags — but once we stopped doing it, everything headed south.

What this tells us is that old-school SEO is not actually dead. It’s just different.

It’s pining for the fjords.

Google still needs us to tell them what our blog posts are about. It operates just like a library’s catalog service: if the library doesn’t tell the database what a book is called, who wrote it, or what the subject matter is, you’ll never find it in the library.

Imagine walking into a library filled with books without covers and title pages. You have no idea what the books are about, there’s no rhyme or reason to the organization, and the only way you can know what’s what is if a friend tells you where to find the book you want.

That’s Google without basic SEO practices. All you’re doing by following on page SEO is slapping a cover on the book, telling the library who wrote it and what it’s called, and letting them organize it the way they see fit.

Now, compare that to the millions of web pages that never followed the SEO basics, or worse, the companies that no longer follow the SEO basics. If you continue to use the SEO basics, you’re going to outperform these other pages just by taking 30 seconds and filling out three fields on your copy of WordPress SEO by Yoast

So, while a lot of so-called SEO “pros” like to jump on the “SEO is so OVER!” bandwagon and look down their noses at traditional SEO practices as useless, don’t be so quick to abandon them. We’re seeing evidence with several of our clients that these are still helping Google understand what their pages are about.

The tactics aren’t boosting search rankings, and you can’t rank higher because you use SEO “better.” But old-school SEO is still serving a very utilitarian purpose. Don’t give them up just yet.

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Co-Citation Will Replace Anchor Text, Make My Life Harder

SEO professionals are about to lose another search signal in their optimization work, only to have it replaced by something that requires more work by content marketers, but will ultimately make Google better.

According to Rand Fishkin in a recent Whiteboard Friday, we’re about to lose anchor text.

Anchor text is a string of text that links a word or phrase to another page. In the previous paragraph, Whiteboard Friday is the anchor text.

I never thought I’d write about how Hungarian football relates to blogging.

It’s long been an SEO practice to backlink to a website by linking a keyword or phrase. For example, Pro Blog Service’s president, Paul Lorinczi, runs a Hungarian football (soccer) website. If he wants to promote the site with anchor text inside a backlink, the html code would look like this:

<a href=”http://www.hungarianfootball.com/”>Hungarian football</a>

This tells Google “this link, HungarianFootball.com, is about ‘Hungarian football.'”

Problem is, all that is dying. Stupid spammers.

Spammers Ruined It For The Rest Of Us

For all good things that SEO did and was, the spammers screwed it up for the rest of us. They’re the ones who created the link farms that had thousands of backlinks on hundreds of pages. Pages completely unrelated to whatever the links pointed to. A link to a site about jewelry from a page about construction equipment.

Fishkin says anchor text will nearly die — it won’t die completely — and instead be replaced by co-citation.

Co-citation is a new method where Google looks at important words on a page, not just official keywords, and draws a relationship between them. Then it determines what the page is talking about — e.g., does it refer to another page or brand? — and makes the association that “these words and these words go together. And they’re referring to the topic of this website over here. So we’re going to assume that the two go together, and we’ll give the website a little boost.”

In other words, instead of backlinking to a page about Hungarian football with Paul’s name, Google now has an entry in its giant massive database where the two have been linked just by being mentioned on the same page.

Another Co-Citation Example

I write a lot about Ernest Hemingway and blogging, including one post about whether he would be a good blogger or not. I’ve written about the two topics so much that when I do a Google search on “Ernest Hemingway blogging,” my tag page on Ernest Hemingway shows up (a compilation page of all posts I’ve tagged with Hemingway’s name).

(In fact, it’s ranked 6th on Google, which would be cool if anyone actually ever did a search for that term.)

Next, let’s say I had another website called ErnestHemingwayBloggingTips.com. Google would be able to make the association between my blog posts on “Hemingway and blogging” and this new website. Google would essentially say, “Here’s a blog post about Ernest Hemingway and blogging, and — ooh! — here’s a whole website devoted to that topic! SCORE!”

What would further cement the relationship is if my name appeared on both pages, like, say, in an author bio. Then, Google has another link in that chain, and whenever someone did a search for “Ernest Hemingway blogging,” my new website has a better chance of ranking very high because of the co-citation between Ernest and blogs.

This tells us some important things about co-citation:

  • I don’t use Hemingway’s name in every headline, just the one post, but Google still picks up on the keyword “Ernest Hemingway” in all of the posts. It understands, because of the tag and the body copy itself, that Papa is integral to the text. That means while headlines may be useful, your posts aren’t going to be ranked only on headline keywords.
  • The tag page is a dynamic page created by WordPress. If I add another post with “Ernest Hemingway” as the tag, like this one, the page will change. That means tags are important to Google, so use your tags properly. Don’t abuse them. Otherwise, Google’s going to take those away too.
  • Google is indexing synonyms. It’s not only looking for the word “blogging,” it’s also keying in on the word “blogger.” How long will it be before exact keywords are no longer important, because Google will understand what we mean, and not just what we said.
  • Freaking out about keywords and trying to find the exactly-perfect-bestest one is (almost) unnecessary. It used to be you had to limit your headline and topic to a single keyword, and you scoured Google AdWords and WebCEO to find just the right one. Now you’re going to get some Google juice for different keywords and their synonyms, not just the one in your headline.

Like all things Google is doing, co-citation is going to make life both harder and easier for content marketers. It’s going to drastically change our strategy, and make us have to work harder. Because, as you can see in Fishkin’s video below, co-citation doesn’t always help your page, unless it’s on someone else’s page. That’s what anchor text and backlinks did for us; we linked back to our sites using the right anchor text.

And since Google is focusing on quality content — because crappy content farms were decimated by Google Panda, and Penguin foreclosed on the link farms — that means we need people to talk about us and our keywords on their sites.

That leaves us with two strategies, both of which will take a lot of work, but will have a huge SEO payoff.

  1. Blogger outreach. This has been a public relations function. Now PR has to work with SEO in order to boost rankings. This means PR flaks who have already been doing blogger outreach will be at an advantage. They’ll be ahead of the game once co-citation becomes a real thing.
  2. Create extra content in offsite blogs. Can’t get other people to talk about you? Start another blog on another site. But you can’t put up crappy content that’s been run through an article spinner. You have to write real, effective, valuable content that real people are going to read. Google Panda killed the low-value schlock that some black hat SEOs were using, so your offsite blogging has to be just as good as your onsite blogging. And since a lot of people are already struggling with their actual blogging, this extra work is going to be a killer. Advantage: good bloggers and guest bloggers.

I can’t decide if I’m happy or annoyed by co-citation. We were already doing some of this at Pro Blog Service, which means we’re in a position to take advantage of it. But now that it’s going to become a real thing, it means we have to do more of it.

 

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“New” SEO Tip: Keep Your Keywords In Your Headline

SEO practitioners are painfully aware of Google’s hatchet job on the tips and tricks they used to get their pages to the top of the search rankings.

And it’s funny to see many of the SEO pros — who were hit hard by Google Panda and Penguin — who look down their noses and wave dismissively at those people who still preach old-school SEO tactics.

“On page SEO?” they sneer. “What are you, Amish?”

But before you sneer too deeply, keep in mind that a few of those on page tactics still have value.

For one thing, Google didn’t eliminate their importance. They just devalued these tactics so they have almost no effect on the overall SEO. Instead, Google is putting its focus on the quality of content on a website, whether it’s the writing, photos, or you’re using videos, blah blah blah. Typical content marketing stuff.

But one old SEO tactic is new again, for a different reason: your readers.

What Readers Have to Do With SEO

You remember your readers, don’t you? Those are the people who actually visit your website and, you know, read it. They’re not visitors, they’re not clicks, they’re not eyeballs.

They’re real, actual people. And they’re who Google is focusing on.

Google wants to make sure you’re providing high-quality, interesting content to the people using the search engine. To determine whether you are, one of the things they measure is the click-through rate on their search results. If someone clicked your link, it may be good. If they didn’t, it wasn’t compelling enough. If they don’t click it enough times, you get dinged.

So how do you get readers to click the link to your blog post?

By having a descriptive headline that contains the keywords.

That’s it. Nothing fancy. No formulas, no putting the keywords within the first few words of the headline, no cramming it into the body copy a set number of times. That’s not to say that these things don’t work or will get you dropped from Google. They’re still useful, but they’re like looking for pennies when you’re dealing with thousands of dollars.

Your readers want to know what your blog post is about, so you need an informative, useful, and direct headline.

For example, a post I wrote back in May called “What Malcolm Gladwell Really Said About the 10,000 Hour Rule” has been one of the most visited pages on our own blog. And I attribute part of that to the headline I wrote. (I attribute the other part of that to the fact that it’s 5th on Google for the search term “10,000 hour rule,” but that’s not important at the moment.)

This particular post ranks 5th on Google right now. Note my photo next to the result. That’s a result of Google’s rel=”author” tag and AuthorRank.

In this case, it’s the headline that’s important: For one thing, I used the keyword in the headline, so that when anyone searches for it, they immediately know what the post is about. In fact, when you do the search, they will even bold-face the key phrase so it stands out for you a little more.

Don’t Be Clever, Be Descriptive

But the other thing that I did was write a headline that told you exactly what that post was about. We didn’t try to be clever and say something like “Experts vs. Outliers: Who’s Right?” or “Are You An Outlier?” or even “A Rumination on the Meaning of Expertise in a Post-Malcolm Gladwell World.”

None of those headlines would have generated any interest. But by describing what the post is about — what Malcolm Gladwell really said — we were able to grab the interest of people who might have otherwise skipped over the post in search of something else.

Don’t Believe Me? Ask the Expert

We’re big fans of Wil Wheaton Rand Fishkin at SEOMoz, and seize as much of his knowledge as we can. This little tidbit came from his latest Whiteboard Friday video where he talks about the new on page SEO, and what still works, and what doesn’t (hint: everything you were doing in 2010).

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Get Ready For AuthorRank: Set Up Your Google Author Identity

Google AuthorRank is going to become a deciding factor in search engine optimization, as well as personal branding. As we’ve discussed recently, Google seems to be setting itself up to use AuthorRank as a ranking factor, although no one is sure when that will happen. (A couple people I’ve talked to think they already have).

This is the Google Author rich snippet. It tells Google that this collection of letters is “an author,” so it can act accordingly

How do you set up for AuthorRank? Do you have to do anything special? Or is it all done for you?

First, you don’t actually need to do anything for AuthorRank. That’s the name of the signal Google is using, like PageRank. It’s their assessment for your page, or your name. And they’ll most likely keep the actual ranking number a secret.

While you can’t set up your AuthorRank, what you can do is start using the rel=”author” tag in your blog posts so when they launch the algorithm, you’ll be ready.

Here’s what you need to do:

1. Set Up Your Google+ Account

Go to plus.google.com, and log in with your Gmail account. If you’re not using Gmail, you should be.

(If you’re setting up your Gmail for the first time, just remember this is going to be your identity and your legacy email that goes with you wherever you go, even if you move across the country and change cable systems (i.e. and lose your cable-provided email address). So don’t pick something stupid like HotCougar68 as your Gmail address. You’ll kick yourself if you ever have to use your Gmail in a professional manner.)

2. Fill Out Your Google+ Profile

This means filling out everything — past workplaces, education. Everything. Anything that Google could find and associate you with elsewhere.

Your photo needs to be a real photo, not you with a friend, your dog, your kid, or even you as a kid. Remember, this is the photo that will be shown when your name appears in a Google search. So a backlit photo of you standing on the beach at sunset from 200 yards away is not a good idea.

Add your other social network profiles too. Keep in mind that these are public, and anyone who’s looking at them can find you through your Google+ profile. So if you have a secret personal account you don’t want anyone to know about, don’t include it. Otherwise, include as much as you can.

The “Contributor To” box: List every place you provide content for, even if you only do it once in a while.

3. Fill Out the “Contributor To” Section With All Blogs

This is where you tell Google where your work can be found. Your blog(s), your website, anywhere your written content appears. Even if you wrote a guest post for a blog a year or two ago, include it.

4. Include Any Email Addresses Associated With Your “Contributor To” Links

This will help Google+ verify that you really are the author of the pieces you listed on the actual blog. For example, this particular blog post is published on the problogservice.com blog. In order to get Google to recognize that I’m the author, I had to include my problogservice.com email address.

5. Update Your Blog’s Bio With Your rel=”author” Tag

First, copy the URL of your Google+ profile. It may include the word “posts” or “about” at the end. I recommend leaving the word “about,” because that takes people directly to your Google+ profile. The “posts” at the end takes them to your timeline.

You’ll end up with something like this:

https://plus.google.com/u/0/105373352538863833629/about

You can go to Bitly.com to shorten your Google+ URL. That way, you can track whether it got clicked on. And you can even customize it so you know it, and can type it from memory (mine is bit.ly/erik-plus, because I’m a bit of an egotist).

Next, go into your blog’s bio and add the following code:

<a href=”Your Google+ URL” rel=”author”>Your Name</a>

When you’re done, it will look like this:

You just told Google, “I wrote this! And to prove it, I can be found at this Google+ profile.”

Google will then go check, see that you listed this particular blog in your “Contributor To” section, and say “VOILA! We have an Author!” And the circle will be complete.

Then when that particular post shows up in a Google search, it will have your name and smiling face right next to it, so everyone knows it’s yours.

This is my bio from this very blog. Note the rel=”author” tag. We had to use the AuthorSure plugin to get that to stick.

6. WordPress Users Get the AuthorSure Plugin

One thing I don’t like about the self-hosted WordPress platform is that it strips out the rel=”author” tags from the user bios. It doesn’t matter how many times you try, they remove it every time. So download the AuthorSure plugin to your WordPress blog. This will keep the rel=”author”, rel=”me”, and rel=publisher tags intact, and working properly.

7. What Do Those Other rel Tags Mean?

You should use rel=”me” when your name appears in a blog post or article, but you’re not the author. This is especially useful for speaker bios on someone else’s page. When you submit a bio to be published elsewhere, hyperlink your name to your Google+ profile, and use the rel=”me” tag, so Google recognizes that it’s you, but doesn’t think you wrote that particular page.

The rel=”publisher”, according to Google’s Webmaster Help, “. . . tells Google that the Google+ page represents the publisher of the site, and makes your site eligible for Google Direct Connect.” In other words, it’s useful for companies and brands that are publishing their website. Link the company name to its Google+ page.

Summary

Setting up your Google Author profile does two very important things for you:

1) It tells Google who you are, so if you’ve written something that shows up in a search, your name and picture will be highlighted, and will appear next to the entry. That’s great for personal branding.

2) When people do a search, Google assumes your Google+ friends will want to read your stuff. That means, the bigger your Google+ network, the more people Google can/will show your content to.