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Is Blogging Killing Newspapers, or are Newspapers Helping Blogs?

Blogging isn’t hurting newspapers. Newspapers are helping blogs grow.

Many months ago, someone named Stephen* presented me with an interest question to my statement about whether blogging was killing newspapers. He said that maybe it wasn’t that blogging was killing newspapers, but rather it was the decline of the quality of newspapers that have lead to an increase in blogging.

The Indianapolis Star from November 5, 2008

Over the past several years, I’ve seen how Gannett (owners of USA Today) have decimated the local reporting staff at the Indianapolis Star. They get rid of people who know how to report and write (and yes, there’s a difference). They get rid of well-known writers that bring regular readers to the paper in favor of a couple of recent college grads who — together — make up 75% of the salary of the original writer. They have bombed out the newsroom, eliminated business writers, booted popular columnists, and slashed the different culture and dining critics. To add insult to injury, the design work for the Indianapolis Star will soon be moved to Louisville. All we’re left with is a sterilized husk of what was once an awesome newspaper.

The Indianapolis Star, when it was run by the Pulliam family, actually won the Pulitzer Prize in 1975, for its outstanding reporting in exposing police corruption in 1974. (The Indianapolis Star, when it has been run by Gannett has, well, not.) I’ve been reading the book by Dick Cady, one of the reporters who helped break the police corruption story wide open, and I sometimes wonder if I’m reading about the same newspaper.

I’m reading a newspaper that wasn’t afraid to go up against local law enforcement for the sake of truth, justice, and the American way. Meanwhile, I’m left with a newspaper whose median years of newsroom experience is slowly drifting toward the single digits.

And yet Gannett can’t figure out why newspaper ad revenue is dropping like a rock. I’ll tell you why: no one wants to read the Indianapolis edition of USA Today. But that’s what we’ll be left with in less than five years (some former Indy Star readers and employees think five years is overly optimistic).

Blogging is not to blame for this. Blogging has not harmed the Indianapolis Star. Blogging did not make Gannett fire people like columnists Ruth Holladay or Lori Borgman, or business writers like John Ketzenberger. Blogging did not kill what was actually a profit-making online venture by replacing the editor with someone much younger.

Instead, blogging is picking up the pieces that Gannett and other big-city newspapers are dropping whenever they gut their newsrooms yet again.

There’s a great blog on the southeast side of Indianapolis called (what else?) Southeast Indianapolis Communities. It’s a simple little blog that has nothing but news for the southeast side of town. They’re covering the news and events that the Indy Star won’t and can’t cover. They’re doing the kind of reporting that the Star doesn’t have the staff, time, or even city knowledge to adequately write about.

Basically, Southeast Indianapolis Communities is filling the gap left by Gannett’s mishandling of the Indianapolis Star, and they’re doing a great job. In this case, SIC hasn’t hurt the Star. Rather, the growing crappiness of the Star is helping the SIC.

What about your newspaper in your city? Is your newspaper holding on, or are you seeing the same decimation and ruin that we’re seeing in Indianapolis? Tell us about your city’s newspaper and if you’re seeing any local blogs picking up the slack. (And tell us about those too.)

My book, Branding Yourself: How to Use Social Media to Invent or Reinvent Yourself (affiliate link), is available for pre-order on Amazon.com. I wrote it with my good friend, Kyle Lacy, who I also helped write Twitter Marketing For Dummies (another affiliate link).

Stephen, I can’t find the post where you commented with this great insight. If you’re out there, let me know who you are, so I can at least link to a Twitter page or your blog, or something.

Photo credit: afagen (Flickr)

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Five Reasons Why We Use WordPress

We’re a WordPress house.

90% of our clients are on a WordPress site. The others are either Joomla or Compendium, a blogging platform made right here in Indianapolis.

Personally, I use Blogspot for my humor blog and Posterous for an experimental/personal blog I use for conferences and social media and crisis communicationsdemos.

Taking notes at Tammy Hart's WordPress Design session at WordCamp Louisville.

But when it comes to this blog, our clients’ blogs, and any consulting we do, we’re a WordPress house. In fact, I’m sitting at the Wordcamp Louisville conference right now, at Tammy Hart’s session on designing with WordPress. It’s informative, inspiring, and she’s done some amazing stuff. She’s also making me feel guilty for using pre-built themes (not enough to stop, but I’ll at least feel a twinge of guilt whenever I buy one).

So here are the five reasons we use WordPress, and why we think any corporate bloggers ought to use it too.

  • You can make it do just about anything you want. Tammy says WordPress won’t do your laundry, won’t fix the economy, won’t climb Mount Everest, and won’t explain the meaning of life.* But, you can create brochure sites, basic e-commerce sites, magazines, social communities, a knowledge base, even an invoicing and time tracking system. The important thing about WordPress design is to ask yourself, “How do I make WordPress do X, Y, and Z?” not “What can WordPress do?” So far, we’ve been able to make WordPress do anything our clients need.
  • It’s easy to optimize a site for search engines. We use a plugin called All In One SEO, which helps us creative keyword-rich WordPress meta tags very easily. In fact, I interrupted that last sentence to take 30 seconds to drop in my All In One SEO tags. You didn’t even notice I was gone, did you? There are a lot of companies who specialize in search engine optimization. And the one secret they don’t want me to tell you is that they use a plugin like this to make their lives so much easier. (To be fair, there’s a whoooole lot more they do offsite, and there’s no plugin for that.)
  • The developers make it so easy to use. Anyone with some technical know-how, or at least the patience to figure it out, can set up a blog with WordPress.org. (WordPress.com is easy-peasy. Just go to the site, start an account, choose your theme, and start blogging.) WordPress.org lets you download the software to your own server, where you control everything — updates, themes, plugins. Everything. Tammy says “WordPress.com is like renting, WordPress.org is like buying. If you rent, you can’t knock down walls, can’t paint, can’t change the carpet. Of course, if you rent, you don’t have to fix the toilet, don’t have to fix the water heater, don’t have to fix the refrigerator.” We like WordPress.org, because we can even design the site so it doesn’t look like a WordPress site.
  • It lets you own everything, including your content. No other site does that. Facebook, Twitter, even WordPress.com, owns the means of production and communication. If they go away, all your content is gone. If Facebook inadvertently deletes your account, all your stuff is gone. (They did that to a bunch of accounts when they rolled out Facebook Messaging a month ago, including my mom’s. They restored them all, but it showed how uncertain using someone else’s platform can be.) If Twitter goes under, all your tweets are gone. Even if Blogger (owned by Google) decides you violated their Terms of Service, they’ll delete your stuff, never to return again.But with WordPress.org, the software lives on your server, under your domain, with your content. The only thing that can make it die is you. Even if WordPress dies as a platform, you still own your copy of the software, so you can make it limp along for a couple of years until you find a suitable replacement. Why would you want to put your stuff’s safety and existence at the mercy of someone else’s whim?
  • It’s very easy to embed photos and videos. I’ve used some other blog platforms, and embedding video and photos can be a bit of a pain. WordPress makes it so easy to upload photos and videos, whether they’re from my computer (like these two are), or they’re hosted on YouTube and Vimeo, Flickr and Picasa. Just a couple of clicks, and my media is in place.

There are hundreds of reasons to use WordPress. These are just the five that make us big fans and grateful users. How about you? Why do you use it Or to turn it around, why do you hate it What is your favorite platform, and why?

* Actually, yes it will. It’s 42. And you heard it here on a WordPress blog.

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Paid Consulting or Free Advice? A Moral Conundrum

A story.

Pablo Picasso is sitting in a restaurant, when a woman approaches him, gushes over him and his work, and asks him to sketch something on a piece of paper for her.

Picasso takes the paper, and does a quick-but-beautiful sketch. He hands it back to her and says, “that will be $10,000.”

The woman is taken aback. “But it only took you a few minutes to do that. Isn’t $10,000 a lot for just a few minutes work?”

“it may have taken me just a few minutes to draw, but it took me a lifetime to learn,” said Picasso.

I frequently think of Picasso whenever I’m asked to provide free advice and knowledge.

“Can we meet for coffee?” someone will ask me at a networking event. “I want to pick your brain about blogging.” Like my brain is on display, with a lot of other brains.

“Mmmmmmm—that one!”

I’m usually happy to share as much information as I can. I try to be friendly and willing to teach people, as an homage to the people who shared so much information with me when I was first starting out.

This bothers people. Most notably my business partner, Paul, my wife, and any professional consultants.

“You need to charge for your time. You’re giving away information. Information that’s taken you months and years to amass. Even if it takes you an hour to teach them, it took you years to learn it.”

Will work for food. For now.

“Cool!” I think. “My time is worth money. I have years of knowledge and experience that people think is valuable.” And I feel really good, and I promise that, this time, I’ll embrace my inner consultant, and say I’m more than happy to teach them everything I know for a pre-determined hourly rate. Like Picasso did.

But then someone asks me again, and I’m afraid of looking like a money-grubbing a-hole, so I compromise.

“Tell you what. I’m supposed to charge $100 an hour for this kind of information,” I say, rolling my eyes as if to say “they” told me to ask for money. “But if you buy my lunch, I’ll be happy to tell you what I can.”

The other person readily agrees, we meet, and I share whatever I can to help them out. Of course, when I get back to the office or come home that night, I feel like Jack did after he told his mom he traded the cow for some magic beans.

I know I’m supposed to make money from my work. I’m a professional who is hired by companies to actually use my knowledge and skill to help them be successful. That is paid consulting. I’ve raised the bar (and my rates) even higher in the last year by co-writing two books and working on a third. (At the very least, I think, I should be getting dessert with lunch, but apparently that’s still not good enough and now I have to watch my cholesterol.)

I don’t know why it’s so hard for me. Pablo Picasso scribbled on a piece of paper between courses, and charged a woman $10,000 for something that took him decades to master. I’m sharing many years of blogging and writing wisdom in 60 minutes, and I should be able to look someone in the eye and ask for $100 an hour without stammering out an apology.

I’ve talked with other friends who face the same conundrum. Some are happy to charge, while some are not. I don’t know who to believe. Even the experts aren’t sure.

On one hand, Seth Godin says if I want to be a Linchpin (affiliate link), I need to participate in the Gift Economy, and give this stuff away for free, because then I’m valuable to a lot of other people, and the benefits (and money) will shower upon me. Chris Anderson says that if I give knowledge away for Free (affiliate link), I’ll show my value to others, and the benefits and money will shower upon me some more.

On the other hand, there are hundreds and thousands of professional consultants who make their living getting paid to share their knowledge and experience, which took years to amass. Why should they get paid obscene amounts of money to share their knowledge, when I’m settling for a damn hamburger? (To be fair, it’s a really good hamburger, and I order bacon on it, which usually costs extra. Because I’m worth it.)

What should I do? Should I embrace my inner capitalist and charge people to give them my knowledge? Or should I continue to believe in puppy dogs and rainbows, and share my knowledge for the good of mankind and the benefit of the planet? What would you do? Leave a comment and let me know. I’ll discuss the answers in a future post.

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Your Blog Openings Suck: Four Blog Leads to Avoid

Unless you’ve been living under a rock for the last three weeks, you know about the two big gamma ray emitting bubbles that US astronomers found at the center of the Milky Way galaxy.

No you don’t. That’s just stupid.

I hate it when blog posts start out with the overused phrase “unless you’ve been living under a rock” followed up by some assumption that “everyone” knows about this, except for hermits and Tom Hanks’ character from Cast Away.

BLEAH!!!

The problem is that because we don’t all read the same newspapers and blogs (I had to search to find something to put into this opening, because even I didn’t know about the gamma ray bubbles), we all have different sets of knowledge. The best thing to do is to assume your audience doesn’t know. “Write for the person who just woke up out of a coma,” my journalism professor used to say.

The writer who uses this opening is making a dangerous assumption that a) everyone knows what he or she knows, and b) their readers won’t find it insulting that they didn’t know this.

Here are four openings you should avoid in your blog posts, because they’re overused, insulting, or not enjoyable to read.

1. The Rock/Cave Dweller

I’ve already ranted about this, so I don’t need to go into it anymore, other than to say I’ve seen this from a couple professional PR bloggers who should know better. Unless you’ve been in a coma for three years, you know who you are.

2. The Recipe Opener.

Take one cup of overused cliche, two tablespoons of tired old trope, and two equal parts of “GAAAH!” and “please kill me now!” Mix thoroughly, and you have a recipe for my least favorite opener. This one is just tiresome and plodding. It was cute the first time I ever saw it in high school, but the 5,000 times since then just make me want to bite my own neck.

It can be used for any story, in any industry, and any publication. And often is.

3. Once Upon a time

I fell prey to this again and again when I first started writing. The inclination is to write like we talk, and we often tell stories to make a point. And where does a story start? Right at the beginning. So I would open a column or article by starting at square one and explaining how I got to to the important lesson of the piece. (See, I even did it to start out this particular paragraph.)

Write your blog posts like a journalist writes a story. The most important part of the story should be the very first sentence. The lead should answer who, what, when, where, why, and how in the first sentence or two. It should not start out with “so I was sitting in a coffee shop with my friend Dave. . .”

4. Stalling

I’m sick of seasonal openers that have nothing to do with the blog post.

The TSA had a stunner on a recent post about their Secure Flight program.

November 1st is right around the corner and with that date comes cooler weather, fall foliage and the seemingly never ending battle between rake and leaf. It also marks the end of the year-long grace period for airlines to clear their systems of old reservations made before TSA’s Secure Flight requirements took effect last year.

The post is not about the autumn colors, cool weather, or the blister-raising tedium of leaf raking. So why even mention it? In fact, the TSA post doesn’t even mention it ever again. Your lead needs to be about the topic, not about the time of year that have nothing to do with what you do.

What bad openers have you seen? What are some good ones? Leave some examples in the comments section and let me know.

My book, Branding Yourself: How to Use Social Media to Invent or Reinvent Yourself (affiliate link), is available for pre-order on Amazon.com. I wrote it with my good friend, Kyle Lacy, who I also helped write Twitter Marketing For Dummies (another affiliate link).

Photo credit: Zakmc (Flickr)

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Five Reasons Why Attorneys Should Blog

I’m surprised at the number of attorneys who aren’t blogging.

If there was any form of communication made for attorneys, it’s blogging. It’s not a website, not TV, and certainly not the Yellow Pages. Here are five reasons why private practice attorneys should be blogging.

  1. You show up higher on local search engine results. Many people are forgoing their Yellow Pages in favor of Google. And Google will automatically give results from your current location, not where they think you live. So if someone looks for an intellectual property attorney in Indianapolis (like my friend Matt Schantz), Matt may or may not appear at the top of Google’s results.
  2. You demonstrate your knowledge and experience in your particular field. If you specialize in corporate law for green companies, you should be writing about green issues. For example, if you wanted to specialize in working with alternative energy, you should be writing about alternative energy law, alternative energy news, and even Congressional bills that may affect alt. energy companies. The net result is that you’ll be seen as one of the leading voices for the industry, and more likely to be called whenever a company needs your advice.
  3. It’s a way to build your personal and professional brand without spending a lot of money advertising. It’s also a way to market yourself while staying within your state bar association’s rules. For example, we have a Kentucky law firm as a client, and we know that as long as we’re offering information (see point #2), and not providing legal advice, we’re within their guidelines. And our client still gets the benefit, because they’re beginning to win local searches for their specialty, and being seen as an expert in their particular field.
  4. It’s a way to learn new information. The old “see one, do one, teach one” model comes to mind here. If you read something, you may know it, but if you have to explain it to someone else, you’ll truly understand it. This also forces you to find something new to write about on a regular basis. It keeps you up to date on your chosen specialty, by reading different news articles, law journals, case law, and court decisions.
  5. You can improve your writing. Your blog should not be written for other attorneys, it should be written for clients. And your clients don’t talk or read like attorneys, so they don’t do “wherefore, whereas, and heretofore.” They do “if, except, and until now.” The best way to create tight, easy-to-understand plain English is to be forced to do it every couple of days

Photo credit: umjanedoan (Flickr)

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Five Blogging Secrets for Lawyers

We speak to a lot of lawyers about how they can use blogging to help promote their practice without violating their state’s marketing guidelines. Many attorneys are realizing that social media is a great legal marketing tool, and many of them are trying to learn how to use it.

The problem a lot of attorneys have in their marketing is that they are not allowed to use “competitive” language — we’re the best, we’re better, or ranked number one in our field — and they can’t offer guarantees. This means they have to tread carefully on their TV and phone book ads. That’s why you hear/read things like “tell them you mean business,” “we fight for you,” and “we don’t handle anything except personal injury.”

We’ve found that many attorneys are wary about blogging, but that it’s the smaller firms who are quick to embrace it. The larger, older firms are still not too sure whether they want to get mixed up in it, which means the small firms are getting there first, and finding great success in leaving the larger firms behind.

The biggest reasons for lawyers to blog are to show up higher in search engines (many people are turning away from Yellow Pages and doing searches for things like attorneys via Google), and to demonstrate to clients that they have the ability and knowledge to handle their particular needs. (We’ll discuss why attorneys need to blog at a later date.)

Here are five ways lawyers can blog without violating their state’s marketing rules

  • Talk about legal news. Talk about things happening in your state or other states. This helps you keep up with what’s going on in your community
  • Talk about developments in your field. If you work in intellectual property, talk about intellectual property news. If you work in personal injury, talk about personal injury law. This shows that you keep up with developments in your field, showing potential clients that you’re working to stay up-to-date with important information.
  • Write case studies. Check out important cases in the news (not your own, since you have to worry about attorney-client privilege), and do an analysis of the ramifications of that case. This is especially important as you discuss cases in your field.
  • Review basic laws for potential clients. We do this for one client — we talk about local and state laws that might affect citizens of that state, like how local vandalism laws might affect their Halloween pranks, tailgating laws in time for football season, and what to do if you want to start a business.
  • Answer legal questions from readers. Address some interesting or unknown points, teach people a little about the law, and give basic guidance to people so they understand how to pursue their legal questions further. I understand you can’t give legal advice, so it will be important to point out that this is not advice, but is used for educational purposes.