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Five Blogging Secrets for Lawyers

We speak to a lot of lawyers about how they can use blogging to help promote their practice without violating their state’s marketing guidelines. Many attorneys are realizing that social media is a great legal marketing tool, and many of them are trying to learn how to use it.

The problem a lot of attorneys have in their marketing is that they are not allowed to use “competitive” language — we’re the best, we’re better, or ranked number one in our field — and they can’t offer guarantees. This means they have to tread carefully on their TV and phone book ads. That’s why you hear/read things like “tell them you mean business,” “we fight for you,” and “we don’t handle anything except personal injury.”

We’ve found that many attorneys are wary about blogging, but that it’s the smaller firms who are quick to embrace it. The larger, older firms are still not too sure whether they want to get mixed up in it, which means the small firms are getting there first, and finding great success in leaving the larger firms behind.

The biggest reasons for lawyers to blog are to show up higher in search engines (many people are turning away from Yellow Pages and doing searches for things like attorneys via Google), and to demonstrate to clients that they have the ability and knowledge to handle their particular needs. (We’ll discuss why attorneys need to blog at a later date.)

Here are five ways lawyers can blog without violating their state’s marketing rules

  • Talk about legal news. Talk about things happening in your state or other states. This helps you keep up with what’s going on in your community
  • Talk about developments in your field. If you work in intellectual property, talk about intellectual property news. If you work in personal injury, talk about personal injury law. This shows that you keep up with developments in your field, showing potential clients that you’re working to stay up-to-date with important information.
  • Write case studies. Check out important cases in the news (not your own, since you have to worry about attorney-client privilege), and do an analysis of the ramifications of that case. This is especially important as you discuss cases in your field.
  • Review basic laws for potential clients. We do this for one client — we talk about local and state laws that might affect citizens of that state, like how local vandalism laws might affect their Halloween pranks, tailgating laws in time for football season, and what to do if you want to start a business.
  • Answer legal questions from readers. Address some interesting or unknown points, teach people a little about the law, and give basic guidance to people so they understand how to pursue their legal questions further. I understand you can’t give legal advice, so it will be important to point out that this is not advice, but is used for educational purposes.

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Tools Don’t Make The Expert, Knowledge Does

Chris Brogan said something in his Hemingway’s Pencils post last week that really hit my hot button:

No one ever asked Hemingway which pencils he used to write his books. The tools aren’t the thing. The effort and the content and the promotion and the connection and the networking and the building value are the thing.

This is an important distinction as people still equate the knowledge and experience of using social media tools with the quality of the work someone does, and whether they can call themselves a social media expert.

I have used Moleskine notebooks and Pilot G-2 pens for over six or seven years. I have used computers to write since 1986. I have gone through hundreds of legal pads. But none of this makes me a good writer. Knowing the best words to use to convey an idea, knowing how to construct sentences for maximum impact, knowing how to string ideas together, knowing how to tell a story. Those are the things that make me a good writer.

However, to listen to some of the “no social media experts” crowd, it’s the amount of time that I have used my writing tools that make me a good writer. And to hear their argument, I lose my expertise each time I switch to a different writing tool. Switch from pen to computer? Start all over, your pen writing knowledge is useless.

The point is that it doesn’t matter how long I have used a tool, it’s what I do with those tools that make me an expert. It’s not how long I have owned a particular pen, or if I switch to a different brand of notebook (as if). It’s the knowledge and experience that I bring to my writing that does it.

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My book, Branding Yourself: How to Use Social Media to Invent or Reinvent Yourself (affiliate link), is available for pre-order on Amazon.com. I wrote it with my good friend, Kyle Lacy, who I also helped write Twitter Marketing For Dummies (another affiliate link).

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Social Media Makes Us Citizen Journalists

Social media doesn’t just make us consumers of news, it makes us part of the news.

We’re no longer relying on the mainstream media to inform us. In many cases, we’re reporting it ourselves, or at the very least, spreading it beyond the traditional media’s original reach. I can’t count the number of stories I heard about on Twitter, Facebook, or a friend asking me, “hey, did you just hear about __________?”

In some cases, it’s just a link that points back to a story in an online newspaper. It could be a tweet from @IndyStar, it could be a retweet of a story in another part of the world, or it could even be a blogger reporting on news with national ramifications that is still only making ripples in their local media.

My point is we are starting to create our own media. While the mainstream media may sneer and look down their noses at bloggers as citizen journalists, the fact is they are coming up with some interesting stories, often breaking the news before the professionals.

In fact, the Associated Press has gone so far as to not only acknowledged the existence of bloggers, but will even now cite them as a source.

“We should provide attribution whether the other organization is a newspaper, website, broadcaster or blog; whether or not it’s U.S. based; and whether or not it’s an AP member or subscriber,” said the Associated Press’ September 1 online press release.

In other words, they may not like it, but they have to follow their own rules about us.

This is just one more indication that citizen journalists are becoming more important to informing our communities and discussing the things the professionals don’t. This is also one more reason why citizen journalists need to act like real journalists, and not the half-assed rabble rousers they assume us to be.

Want more proof that citizen journalism is continuing to grow? There are a growing number of sites that aggregate our citizen journalist news for us, so we can read more stories about our favorite topics in one location.

  • Newsvine: Community driven news. They reprint wire content, and some members have their own blogs. This one has all the same sections as a traditional newspaper.
  • NowPublic: A citizen journalist network where users do their own reporting, upload videos and audio.
  • The American Reporter: The Internet’s first original content alternative daily newspaper. They publish news from journalists and citizen journalists from around the world. They were the first to break the story about the A.A. Milne estate suing Disney for royalties of Winnie the Pooh. (Disclosure: I have been AR’s humor columnist since 1997.)
  • SB Nation: A collection of sports news, blogs, and scores. It’s done in conjunction with Yahoo Sports, but also a collection of 278 sports blogs from around the country. It’s easy to see a single network — ESPN, Sports Illustrated — covering sports this thoroughly, but SB Nation is able to put it together for a fraction of the cost.
  • Autospies: A collection of automotive news organized by and for automotive enthusiasts. If you are an automotive professional, you may hear breaking news here before you get it in your other industry publications.
  • Tip’d: A finance, investing, and business site that works like Digg. You read a story, “tip” it, and then discuss it.

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Really? We’re STILL Talking About Ghost Blogging?

What is it with these social media purists and ghost blogging? What exactly do they not understand?

Ghost blogging is a service that is provided by ghost writers. We transcribe interviews from our clients, get their approval for what we’ve written, and we post it to their blogs.

This is no more inauthentic than hiring a social media agency to run your social media campaign, or an ad agency to create your TV commercials. It’s no more inauthentic than private labeling/white labeling a product made by someone else — food companies do it all the time, and no one complains.

My friend, Doug Karr, recently wrote a post about Avinash Kaushik’s rather misinformed statement about “ghost blogging being the antithesis of everything social.”

Doug said:

It’s always interesting when someone with as much authority as Avinash throws out a rule like this. Not only do I disagree with Avinash, I know many, many companies who would disagree as well. Ghostblogging is not the antithesis of everything social… inauthenticity, dishonesty, and insincerity are the antithesis of everything social.

As a professional ghost blogger, I’m sick to death of people who paint ghost bloggers as some sort of moral leper, the used car salesmen of the social media industry. (Oops. There, now you’ve made me offend used car salesmen. Happy now?) These social media purists decry ghost blogging as being less than honest because CEOs of large corporations and small businesses don’t spend 1 – 2 hours a day crafting a single blog post.

“Oh, but if you were serious about it, you’d make the time,” they lilt, wagging their fingers at the slacker CEOs who whine that they’re “tired” after a 14 hour day. “Because social media is all about the conversation and community and the inherent good in other people.”

No it isn’t. Social media in the business world is all about making money. Businesses can’t pay their workers with conversations. You don’t appease shareholders with community. And their vendors don’t want to hear about all the good you’re finding in other people when they ask why you’re 60 days overdue.

If we followed the social media purists’ logic to its logical conclusion, we would not be allowed to use these other ghost-type services:

  • Businesses would have to produce their own ads, commercials, and graphics in-house. They could not hire an outside agency to do it. Or if they did, there would be a big disclaimer on it saying it was produced by that agency.
  • Software companies could not outsource their programming to freelance coders. They should do it all themselves.
  • Celebrities should not hire ghost writers to help with their books. They should be allowed to suck on their own.
  • Politicians would not be allowed to use ghost writers to write their speeches. They would have to mumble and fumble their way through every speech, no matter who they were. Or if they used a ghostwriter, they would have to interrupt their speech every 10 minutes with, “This speech was written by my ghost writer, Jeff Shesol.”

Ghost blogging is the last bastion of any kind of ghosting, where some purist thinks that we shouldn’t be allowed to do it because it’s “inauthentic.”

Do you know what’s inauthentic? Inauthentic is following fewer than 100 people while 25,000 people follow you on Twitter. f you’re in “the conversation” business, don’t you think you should have a conversation? Otherwise, you’re just holding a one-way broadcast with 25,000 people, and are showing that you’re not willing to listen to anyone else. That’s not authentic in the least bit.

Whether the purists like it or not, ghost blogging is going to only get more popular. As companies want to enter the social media marketing realm and realize they can’t, because they just laid off their best writers, they will look for other ways to gain that competitive edge. If they’re going to outsource their web design, their ad creation, and their strategy, why shouldn’t they outsource their writing too?

There are freelance writers in all other parts of business — marketing copy, TV scripts, radio scripts, ad copy, web copy, annual reports, press releases, white papers, grant proposals — so why is blog writing so different from all those other forms of ghost writing?

It isn’t. If you hire someone to write something for you, and you don’t stick their name on it, they’re a ghost writer. I don’t care if it’s marketing, advertising, or grants. They’re a ghost writer. No one is complaining about their inauthenticity or their non-transparency.

So the purists need to get off their high horse, learn how the world works, and accept the fact that ghost writers are skilled writers who are paid to provide a service for other people. And we’re going to be here for a while.

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John Uhri’s Sketch Notes From My Blog Indiana 2010 Presentation

I always love it when John Uhri (@y0mbo) comes to my talks at a conference, because he always creates awesome sketch notes for me. It’s actually very flattering and a great ego boost, so I wanted to show off the notes he did for me at Blog Indiana 2010.

I talked about 11 blog promotion tips to a rather full house. I was a little nervous before I talked, but then again, I’m always nervous before I give a talk. I worry that everyone has heard what I’m about to say, but it’s too late to go in and actually make any changes to the deck. I start having a Stuart Smalley panic attack: “Oh God, everyone’s going to see through me, and label me a failure. I’m going to die homeless and penniless and 30 pounds overweight.”

But then I gave the presentation and rocked it — even if I do say so myself — and lots of people told me they were hearing brand new stuff. (This was especially heartening, since those were the people who I thought would say I didn’t have anything new to offer.)

John says these sketch notes actually help him understand the presentation better than just taking notes, because it forces him to understand it enough to be able to come up with an image or visual cue about what it is. (Last year, he included a sketch of Peter Griffin because I made a reference to the It’s In My Raccoon Wounds” line from a Family Guy episode.)

Here are all of John’s sketch notes form Blog Indiana 2010.

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Not Every Social Media Consultant Knows What They’re Doing

I was tweeting with my friend and fellow social media consultant, Dana Nelson, a couple nights ago about a business presentation she was sitting in, when she quoted this piece of advice from the presenter.

“Posting your business on other business sites is lame – tagging business/ cross marketing does not work.”

Wait, what? Who said that, the business professor from Back to School?

Cross-posting doesn’t work? Creating visible partnerships is lame? Creating a referral network is ineffectual?

Look, there are a lot, a lot, a loooooooot of social media consultants out there. And they don’t all know what they’re talking about. It worries me that these people are spreading poor information out there. It’s like a volunteer sheriff’s deputy telling people you can’t be arrested for drunk driving if you’re wearing your seat belt. (Caution: You can be arrested for drunk driving, even if you are wearing your seat belt.)

And this 16-word piece of misinformation is a doozy, and so wrong in so many ways.

  • It’s a widely accepted fact in search engine optimization circles that promoting a business site on another site is going to give me some big search engine juice. Anyone who understands basic SEO knows that backlinks are what give your site a high search engine ranking.
  • Coke and McDonald’s would disagree with your views on cross-marketing. As would Pizza Hut and Pepsi. Or any movie studio with Happy Meal Toys and Burger King Kids’ Meal Toys. Or BarnesandNoble.com and Amazon. And any sponsors of any NASCAR or Indy Car racing team.
  • People buy from people they like, and accept recommendations from people they trust. If Dana recommends a good restaurant to visit, I’m going to believe her. Why? Because I like her and trust her. It’s the same with businesses. If a business I trust recommends the services of another business, I’m going to believe them. The smart thing for small businesses to do is to team up with allied businesses.
  • There are more business networking experts than there are social media experts (as hard as that is to believe). Nearly all of them will shout the praises of networking, referral sharing, and cross-promoting. And I’ll believe business networking experts who measure their experience in years and decades, not weeks and months.

This is just one of many reasons why you need to screen your so-called social media “expert” before you hire them. Especially if they blather on with inane bits of advice like this.