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You are here: Home / Archives for All Posts / Marketing / Social Media Marketing

Social Media Marketing

February 16, 2012 By Erik Deckers

Attorneys Should Have Their Own Blog Content, Not Syndicated Content

Attorneys need to approach the use of syndicated blog content with care. Many times, syndicated posts are written as a one-size-fits-all approach, and you can make tweaks and changes as needed. But what if you don’t have time, or don’t know how, to make the changes? What problems could you see if you relied on syndicated content?

Here are three reasons we think attorneys should have their own blogs with their own content, instead of relying on syndicated content.

1. Syndicated content does not perform well in search.

If you buy a copy-and-paste content service, chances are it’s not going to be picked up by the search engines. That’s because Google has a “no duplicate content” rule they follow, meaning they don’t want to see a lot of websites using the same content over and over.

You may hear this described as the duplicate content penalty, but it’s not a penalty. Rather, Google just does not index the content. The Google bots see it and say, “we already saw this back at another website, so we’ll ignore this one.”

One of the primary reasons to have a blog is to rank high on the search engines, and it doesn’t make sense to pay for syndicated content if it’s not going to help you rank in the first place.

(That’s not to say that all content syndicates do this. The better ones don’t. The cheaper ones, not so much.)

2. You can localize your content.

Google is paying a lot more attention to local search, because they’re delivering local search results to their users. Check it out. Go to Google, and do a search for “Italian restaurant.” The results you’ll see will be for the city where you perform the search. That’s because Google can see where you are, and it wants to deliver the results you’ll be most interested in. If you’re in St. Louis, Google assumes you don’t care about Italian restaurants in Jacksonville, Florida, so they deliver the results you’re most likely to be interested in.

To that end, it’s more helpful to write localized articles about your areas of specialty and include your city or geographic practice area in things like the headline and body copy, so Google will know where they should have you listed.

  • Five Things to Look For In An Indianapolis Personal Injury Attorney
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  • Should I Hire a Florida Attorney to Plan My Estate?

You need to do this so when a potential client does a search online for an attorney, they find your page. Google is not going to return the best-optimized pages around the country. It’s going to show them the results from the pages in their city and/or state. If your site is properly optimized, clients will find you, not your competition.

3. Your Content Can Fit Your Readers’ Style

Syndicated blog content is written one way, and it may not be your style. But, you paid for it, so you might as well use it, right?

Wrong.

If you’re paying for it, you’re presenting your image in a style that doesn’t quite fit with you, or more importantly, may not appeal to your readers.

It’s important that you communicate with your readers in the way they want to be communicated with. And since you know your clients the best, you can best dictate the kinds of topics they want to read, the style, language, and even readability of the posts. You should even be able to decide the best keywords to write about that week or month.

Since you know your readers best, you need to create content that they will find and read, which will ultimately lead to them calling you when they need you.

Whether you write your own blog posts 2 – 3 times a week, or work with a ghost blogging service (which we recommend, given your hourly billing rates; otherwise, blogging will end up being your lowest priority), you need to have content that is geared toward your style, your geographic region, your clients, and can help you win search for your niche and your keywords.

Filed Under: Blog Writing, Blogging, Blogging Services, Lead Generation, Marketing, Social Media, Social Media Marketing, Writing Tagged With: blog writing, bloggers, business blogging

February 15, 2012 By Erik Deckers

Three Ways New Fiction Writers Can Promote Their Work With Social Media

How can a writer promote their own work, especially if they are just releasing their first published work? Thanks to ebooks and ereaders, as well as print-on-demand and self-publication, any fledgling writer can publish their work and make it available to the general public.

But how can they get readers before they have even established their writing career? Here are three ways new writers can promote their newly published works to a wider audience than their moms.

1. Find readers on Twellow and Facebook.

Twellow is a Twitter directory that lets you search people’s Twitter bios. Look for anyone who would fit your target readership. If you write sci-fi, look to see if anyone has science fiction or sci-fi in their bio. Chances are they’re fellow writers, but you’ll find a lot of sci-fi fans too.

Check out the Facebook pages and groups too, and start friending and connecting with people in those groups. As you follow the other two steps, they’ll be the people you want to reach out to.

2. Pre-release the book in blog form.

As you’re writing your book, try publishing sections of it on a blog. Invite reader comment and ask them to give you feedback, ask questions, and make any suggestions. Make your changes from the blog and incorporate them into the final manuscript.

You’ll also get readers who start to follow along because they get drawn into the serial nature of the story. Plus, don’t worry about people not wanting buy the book because it’s on the web. There are plenty of people who have written books that were originally posted online first, and went on to great success. They’ll be willing to pick up your book too.

3. Create an audio version of your book.

Seth Harwood released the self-published Jack Wakes Up book as an audio podcast. He would read approximately 45 minutes of the book each week and upload it as a podcast. While that seemed to fly in the face of conventional publishing wisdom, the Jack Wakes Up ended up garnering enough attention that it was then picked up by Three Rivers Press and published.

It’s possible with some publishers that you can keep the audio rights to your book. If you’re self-publishing it, you own all versions, including audio and ebooks. So take advantage of that. Get a decent microphone (I prefer the Blue Snowball USB mic), and start reading it. Don’t launch until you get at least half the book recorded though. It builds in some extra time in case you run into a production delay.

Filed Under: Facebook, Marketing, Social Media, Social Media Marketing, Social Networks, Twitter, Writing Tagged With: publishing, Social Media, social media marketing, writing

February 13, 2012 By Erik Deckers

Four Ways You Can Earn Money as a Blogger

So you’ve been blogging for several years, or at least several months, and you want to start seeing a little cash for your efforts. I was recently talking about making money with blogs on a blogging forum, and shared this answer. I thought it was worth expanding on and resharing here, since it’s a question I’m frequently asked when I give talks about blogging.

1) Sell ads.

Put a Google AdWords feed on your blog. As you write content, Google will examine your content and put up ads that seems to fit what you’ve written. Then, as people show up to read what you’ve written — presumably because they’re interested in the topic — they’re more likely to click an ad, because they’re interested in a product or service about that topic.

Upside: Very passive. You don’t have to do anything extra to your blog. Set the code, and then you’re done. Just get traffic and hope they click. However, you’re always in readership gain mode, which you should already be doing. But if you’re depending on this for your income, you need to focus on getting readers more frequently.

Downside:It feels a little slimy, if you don’t want to commercialize your site. It turns your blog into a billboard. And depending on the kind of blog you have, it may not work, or it may just clash with the theme and topic of your blog. If your blog is for your business, ads will probably not work. And why would you want to damage your credibility for the sake of a few bucks in Google Ad revenue?

2) Become an affiliate marketer.

This is where you open, say, an Amazon affiliate account and link to a few books that you really enjoy. When someone clicks a link that you provide (with your affiliate account embedded in the link), you make a little money if that person orders the book. The more people who buy your affiliate product, the more money you make. You could even become a book and product reviewer. Whenever you link to that book or product, you embed your affiliate link and see if you can get people to buy the product based on your review.

You can be one of two kinds of AMs — the sell everything everywhere kind, or the kind who wins a really big audience of loyal followers who will buy anything you suggest. The former kind are usually messing around with every type of affiliate product they can find, the latter are in constant network growth mode (see #1).

Upside: Better return than ad sales. Decent rate of return, especially as you load more products onto your affiliate site and get a bigger audience.

Downside: Affiliate marketing can be hard work, and often requires you to take on several products with several websites if you want to make a lot of money (if you want to be the first kind), or work your ass off to become a rockstar with thousands and thousands of groupies. You may also open yourself up to spam tactics if you want to be one of the big-dollar affiliate marketers.

3) Become a product or service reviewer.

I need to preface this by saying you should never, ever charge a company to review their product. That’s not ethical. You’re a citizen journalist, you have a media outlet. If you charge money, then you’re writing an advertisement, not a review. However, you are completely free to accept a product or service in exchange for reviewing it.

Let’s say you’re a parenting blogger, and you want to start reviewing products. You could review baby products, toddler toys, and children’s books. Or you could take a techy turn, and review technology products and services that might be of interest to other parenting bloggers (i.e. video cameras, blog platforms, blogging conferences), which in turn helps you become a better blogger and reach an even bigger audience.

Or you could become a family blogger, which opens up other avenues, like trying out new family-friendly restaurants or vacation spots. (I do some travel blogging for my state’s office of tourism, so I get to take some trips around Indiana once in a while, but my stories always have a family angle.)

Upside: Free stuff!

Downside: No money. You do this to earn perks and benefits that you might not otherwise get, which can stretch your family’s budget, but this is a tough way to earn a living. On the upside, it could lead to other opportunities later on. I know someone who started writing a travel blog, and is now a professional travel writer who gets flown to far-off locales and gets paid to describe his experience. You also have to disclose any kinds of financial gifts or payments you received, according to the FTC’s blogging rules.

4) Become a freelancer.

Professional Blog Service is a corporate blogging services company. We write regular blog posts for corporate clients who want to have a corporate web presence. We’re ghost writers, basically. And even though our company is an agency, I know several freelancers who are ghost bloggers on their own, without being an “official” agency. We’ve even (gladly, willingly) helped a couple of our freelancers get started and become our competition.

Good writers can earn anywhere from $500 – $1,000 per month for a single client. Get 4 – 5 clients, and you’re earning a decent salary. You can work from anywhere, work your own hours, and get to hone your writing skills constantly.

Upside: This is going to be the best, most consistent way you’re going to make money as a blogger. You’re not building readership and are not in reader generation mode. You just write. However, it’s a real job with real responsibilities and work hours. You don’t get to take a “I don’t feel like doing anything today” day.

Downside:It’s hard work. It’s also not on your own blog. No one will ever know what you’re doing, because you’re a ghost, and you’re supposed to keep your involvement quiet. You will also do a lot of writing, which can cause burnout. There are days I’m so tired of writing that I slam my laptop lid down a little harder than necessary and just sit in front of the TV. And if you love writing, you may start to not love it if you’re not careful.

Bloggers, how do you make money doing what you do? Are you a full-time blogger? Or are you just earning a little extra cash on the side? Any methods or ideas you’d be willing to share? And newbie bloggers, are there any questions you have?

Photo credit: Leo Reynolds (Flickr)

Filed Under: Blog Writing, Blogging, Blogging Services, Citizen Journalism, Ghost Writing, Marketing, Pro Blog Service, Social Media Marketing, Writing Tagged With: Blogger, business blogging

February 10, 2012 By Erik Deckers

Dear Executives, Social Media Does Not Render Your Employees Stupid

Social media does not make people stupid. It does not make them irresponsible, lazy, or unproductive. Social media will make you money, however, if you do it right.

I talk to a lot of business owners and executives who worry that if they start using social media to market their business, their employees’ productivity will plummet.

I’ve had meetings in the last two days with two different business owners. One has embraced Facebook and blogging fully, the other is worried that Facebook will hamper his employees’ ability to get work done.

The first employer urges his employees to do stuff on social media. Almost requires it. His Facebook page gets dozens of visits a day, which is awesome because they sell such a niche product, the customer base for the entire country can be measured in the thousands.

The other employer says — and rightly so — that they have so much administrative work to do around the office, he doesn’t want their Facebook efforts to distract them from getting their admin work done.

The first employer wants to know how he can do more social media marketing. The second employer wants to know the bare minimum he can get by with.

As Doug Karr says, asking what the minimum you can get by with on social media is like asking how slowly you can drive a race car.

Social Media Marketing is Not About Playing

ZOMG! Facebook lets me play with kittehs!!

We as employers trust our employees. We trust them to answer the phones and be pleasant to everyone who calls in. We trust them to make travel to other states and make sales calls and presentations. We trust them to take payments from customers and put our money in the bank. We trust them to buy products from other companies. And we even trust them to use computers without standing over them, watching them type every email.

So what is it about social media that scares the bejeezus out of every employer and makes them think that the second they allow Facebook onto their computers, their entire workforce is going to turn into a bunch of 13-year-old girls jacked up on Red Bull and the most recent Justin Bieber sighting?

If you trust these people enough to do business in your name, collect and spend your money, and talk to your customers, then you need to trust them enough to continue to do these things while Facebook is unblocked on their computers.

If you don’t trust them, that’s your fault. If you don’t trust your employees to not screw around, you’re the problem, not Facebook. You hired the wrong people, and that’s a management issue.

Hire people who will get their work done, and make your expectations for social media usage clear from the outset. These are people who can help your company be more profitable, so why not take advantage of that?

Social Media Marketing is About Making Money

The whole reason for a business to be on social media is to make money. Period. It’s not to play Farmville on Facebook. It’s not to pin the latest novelty cake on Pinterest. It’s not to take photos of a rusted out piece of farm equipment on Instagram. It’s to find people who would be interested in buying your products or services.

Every business owner and manager is always looking for a way to make more money and be more profitable. The problem is, many of them are hampered by doing the things that don’t make them money. Doing payroll. Filing claims. Managing inventory. Filling and shipping product orders.

The problem is, payroll, paperwork, inventory, and shipping don’t make you money. Marketing makes you money. Finding new customers makes your money. If you’re a business owner, and you’re spending your valuable time doing payroll, paperwork, inventory, and shipping, instead of generating revenue, outsource them.

Hire a bookkeeping firm to manage payroll. Hire a virtual assistant to file your claims. Hire a $10 hour college student to count inventory and stick orders in boxes. The less of this non-revenue generating work you can do, the better.

Spend the newly found time pursuing new customers. Spend it on Facebook, Twitter, or writing your blog. It doesn’t take long to bring in a couple choice clients to recover the costs of having a part-time employee handle the grunt work that’s actually losing you money. Have them handle more of your non-revenue workload, and find a couple more. You can grow just by having someone else do the heavy lifting for you.

But it starts with letting go of the fear that your employees are going to be struck stupid the second you allow Facebook, Twitter, or LinkedIn on your company computers.

Photo credit: bjornlifoto (Flickr)

Filed Under: Blogging, Blogging Services, Facebook, Lead Generation, Marketing, Social Media, Social Media Marketing, Social Networks, Twitter Tagged With: Facebook, productivity, social media marketing

February 6, 2012 By Erik Deckers

Social Media Marketing Lessons from a Broken Pilot G2 Pen

My pen died last week.

Normally, this is not big news. In fact, this may be the lamest thing I’ve ever written about, and that includes my “this is my first post” post on Blogger back in 2003.

It gave its life in service of my words.

But it’s a notable event, because I want to brag about my pen, and also talk about the power of strangers in the world of social media marketing.

Social media has turned the marketing world on its ear, because it has disrupted marketing altogether. It used to be that we needed professional marketers to tell us what was cool/great/awesome about a particular product. If the paid professionals told us, then it must be true. Or at least, if it wasn’t true, their shouting generally drowned out the one or two detractors who hated the product. In fact, if there was something we didn’t like about a particular product, we got our talking points from a competitors’ commercial, much like talking points in a political ad.

But several years ago, when we started using early social media, like AOL, and creating websites with comments, we started relying on each other to tell us what was cool/great/awesome about a particular product.

That’s how I became such a fan of my Pilot G2 pen. In 2004, I had just entered the world of Moleskine notebooks, way before they became douche-y, and realized I couldn’t use just any old pen in the same notebooks used by Hemingway, Picasso, and Bruce Chatwin. So I went to the Moleskinerie website, an online community for and by Moleskine fanatics, and looked for any recommendations for a good pen. As it turns out, a few months earlier, someone had posed that very question, and the fans weighed in. In fact, it was one of the most commented-on posts they had.

The commenters far and away raved about the Pilot G2 pen, the 0.5 mm size, so I bought one and immediately loved it. I loved it so much, I have used nothing but Pilot G2 0.5 mm pens for the last 7 years, even carrying the same exact pen for over four years (I cannibalized the cartridges from a box of G2s to replace the empty one, rather than just replacing the entire pen). That pen finally broke last summer, so I had to pull out a second one, which broke last week and leaked all over the place.

The cool thing about this is, for as often as I use this pen, to have only one break or go bad in nearly eight years, I’m very pleased. (I’m especially pleased I found it before it leaked into my shirt pocket.) That’s a pretty good testament to quality — to have one cartridge go bad in 8 years of using them? I’ve never even had a car that long without developing problems.

But the coolest thing? I bought this pen based on the advice of a bunch of people I had never met. I didn’t need the Levenger people telling me what was cool about the $237 Pelikan, or Faber-Castell’s four-color booklet on the long history of the Faber-Castell name. All it took was several random comments from a bunch of strangers who were passionate about a notebook and were choosy about their pens.

Traditional Marketers May Be Out of Work Soon

Marketers who haven’t yet embraced social media need to take note: you’re basically out of a job. Consumers are no longer being persuaded by your beautiful graphics and well-designed websites and brochures. We’re being informed by them, but we’re not being persuaded. Instead, we’re persuading each other.

Italian artist Luc on 24 hours of Le Mans - he sketched and wrote about the highlights of the auto race in his Moleskine notebook

We’re getting advice from each other on where to eat, what to watch, which computers to get for our kids, what cameras to buy, what cars to drive, and yes, even what pens to write with.

Marketers who want to take advantage of this should provide places for your customers to talk to each other. You should get your products and/or services into the hands of influencers. Moleskine went so far as to buy Moleskinerie.com and leave it in place, so Moleskine users could share what they were doing with their notebooks, like Italian artist Luc, who uploaded several photos of his sketches and notes about the 24 Hours of Le Mans auto race.

The smart marketers aren’t telling us what’s cool/great/awesome about their products. They’re providing places for the rest of us to tell each other. They’re sponsoring special niche networks on Ning and other platforms for their target audience. They’re getting their products into the hands of influencers. Or in the case of Fiskars and their Fiskateers (which we discuss in No Bullshit Social Media), they’re turning it into a niche community and a research and development channel. They’re basically letting us do all the work for them, and are getting out of the way.

Social media marketing is disrupting the way traditional marketing is done, and giving us all of the power. Now if I can just get someone to send me another pen, I’ll be happy.

Photo credit: Broken pen – Erik Deckers
Moleskine Notebook – Luc on Not Not Tana

Filed Under: Marketing, Social Media, Social Media Marketing, Writing Tagged With: marketing, Moleskine, social media marketing

January 24, 2012 By Erik Deckers

Use Communication Theory to Boost Search Engine Optimization

The persuasion theory behind celebrity endorsements is the same theory behind Google’s new social media search.

It’s called Balance Theory, and when you understand the essence of it, you start to understand why Google is putting so much stock into Google+. And how Google+ can enhance your own search experience.

Balance Theory and Celebrity Endorsements

Without getting into all the scientific language we used when I was in graduate school, balance theory basically says this:

  • I like Celebrity A.
  • Celebrity A likes Product B.
  • That means I should like (and buy) Product B as well.

(Fellow philosophy majors will also recognize this as the 2 premises/1 conclusion logical construction.)

In other words, I like Eminem. Eminem likes Chrysler. Therefore, I should also like Chrysler. (The danger is that if I don’t like Celebrity A, I’ll purposely not like Product B just to restore that balance. It’s why a lot of sponsors drop celebrities who get into trouble.)

This is what marketers are counting on when they put a celebrity’s name and face on a product or company. It’s why Eminem is schlepping Chrysler on the Super Bowl. It’s why Reebok is clamoring for contracts with the NFL. It’s why Nike puts famous basketball players on its shoes.

This is the same basic idea that goes into Google’s personalized “My World” search results. If you’ve used Google lately, you’ve noticed that a lot of your friends are appearing in those results. That’s because Google is relying on Balance Theory to help improve your search results. (Maybe not intentionally, but that’s what’s at play here.)

Here’s what they’re doing with it:

  • I like Douglas Karr.
  • Douglas Karr has talked about corporate blogging.
  • That means I should check out what Douglas has said about corporate blogging.

And if I like what Google has shown me, I’ll continue to use Google.

These are the PERSONAL results for "corporate blogging." But that is not really Jason Falls in the 2nd picture from the left.

How Can You Use Balance Theory in Search Engine Optimization?

If you’re building your personal brand, or you’re doing social media marketing for your company, the best way to use Balance Theory for your search engine optimization is to use Google+, and develop relationships with key decision makers at the companies you want to do business with.

  • Connect with the decision makers at the companies you’re trying to reach.
  • Write blog posts about the key areas and problems they’re dealing with at their company. You can find that out just by paying attention to their conversations on LinkedIn, Twitter, and Google+.
  • Continue to share important articles with them related to those same areas and problems. (This is all part of that “be a valuable resource” stuff we’ve talked about before.)

Then, as these people search for those particular keywords, your blog posts and your articles will rise to the top of their search engine results page. End result? “Hmm, this person seems to know an awful lot about this topic. I wonder what else they can help me with?”

However, this is not a reason to connect with everyone you can find on Google+ or to spam the bejeezus out of them with all kinds of articles and blog posts. You do that, and you’ll most certainly be blocked and ignored by everyone you’re trying to reach. Just write about what you want to write about at an acceptable pace, and connect with a reasonable number of people on a level that doesn’t seem creepy, desperate, or spammy.

With a little effort and just by following some common sense, you can use the Balance Theory — something usually only used by marketers with millions to spend — to start winning higher search engine rankings on your chosen keywords.

Filed Under: Blogging, Blogging Services, Marketing, Research Desk, Social Media, Social Media Marketing Tagged With: business blogging, Communication, Google, SEO

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