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Three Ghost Blogging Concerns We Hear From Clients

Some people have issues with ghost blogging. We’ve got clients who use it on a regular basis, and love it. Other times, we have run into some people who can’t wrap their brains around it. They’re not sure they want to do it, and they have trouble accepting our help. These people tend to fall into one of three categories.

  • They don’t think they have a high-enough position to need a ghost writer. They don’t think they’re that important to “deserve” it. They think their company needs to be bigger, or they need to have a more prestigious position. I saw this a lot when I was doing speechwriting for a Congressional candidate in 2004. It’s not a matter of prestige, it’s a matter of having the time to do it.
    • Okay, that's kind of creepy.
  • They feel they need to “earn” the words by doing the work themselves. These people have a very strong do-it-yourself ethic, and think that they should be able to and know how to do every aspect of their business. They don’t want someone to do the things they should be capable of doing themselves, and they feel like they’re slacking when they don’t. But a lot of people can’t write quickly or efficiently — they take a couple hours to write a single blog post. That’s a problem when their time is worth $250 an hour, like a defense attorney. Why spend $500 of your billable time, three times a week, when you could hire someone to do the ghost blogging for you?
  • They think writing is so easy that anyone can do it. “After all,” they reason, “I learned how to write in school, so I can just take the skills I learned 20 – 30 years ago, right?” This is like saying, “I know how to work a table saw, so I ought to be able to make my own custom cabinets. Look, we all learned how to communicate via the written word, but that doesn’t make you a writer. A professional ghost blogger has been trained on how to write tight, concise copy that will inform, entertain, or persuade. While some people are able to do this without training, those people are few and far between. Don’t risk turning off your audience with less-than-professional writing that rambles on, is filled with errors, or just plain doesn’t make sense. (Not so surprisingly, these are the same people who demand that every position in their company has experience in their industry, including the accountant, the IT person, and even human resources staff.)

Ghost blogging is one of those services that companies need to maintain an online presence, but don’t have the time or resources to do it. It’s for the people who are too busy to write on a regular basis, no matter what “level” you are in your career. It’s for the people who struggle with writing, or are basically too expensive to do anything that doesn’t directly result in bottom line revenue for their company or firm.

Photo credit: starfish325 (Flickr)

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Use Communication Theory to Boost Search Engine Optimization

The persuasion theory behind celebrity endorsements is the same theory behind Google’s new social media search.

It’s called Balance Theory, and when you understand the essence of it, you start to understand why Google is putting so much stock into Google+. And how Google+ can enhance your own search experience.

Balance Theory and Celebrity Endorsements

Without getting into all the scientific language we used when I was in graduate school, balance theory basically says this:

  • I like Celebrity A.
  • Celebrity A likes Product B.
  • That means I should like (and buy) Product B as well.

(Fellow philosophy majors will also recognize this as the 2 premises/1 conclusion logical construction.)

In other words, I like Eminem. Eminem likes Chrysler. Therefore, I should also like Chrysler. (The danger is that if I don’t like Celebrity A, I’ll purposely not like Product B just to restore that balance. It’s why a lot of sponsors drop celebrities who get into trouble.)

This is what marketers are counting on when they put a celebrity’s name and face on a product or company. It’s why Eminem is schlepping Chrysler on the Super Bowl. It’s why Reebok is clamoring for contracts with the NFL. It’s why Nike puts famous basketball players on its shoes.

This is the same basic idea that goes into Google’s personalized “My World” search results. If you’ve used Google lately, you’ve noticed that a lot of your friends are appearing in those results. That’s because Google is relying on Balance Theory to help improve your search results. (Maybe not intentionally, but that’s what’s at play here.)

Here’s what they’re doing with it:

  • I like Douglas Karr.
  • Douglas Karr has talked about corporate blogging.
  • That means I should check out what Douglas has said about corporate blogging.

And if I like what Google has shown me, I’ll continue to use Google.

These are the PERSONAL results for "corporate blogging." But that is not really Jason Falls in the 2nd picture from the left.

How Can You Use Balance Theory in Search Engine Optimization?

If you’re building your personal brand, or you’re doing social media marketing for your company, the best way to use Balance Theory for your search engine optimization is to use Google+, and develop relationships with key decision makers at the companies you want to do business with.

  • Connect with the decision makers at the companies you’re trying to reach.
  • Write blog posts about the key areas and problems they’re dealing with at their company. You can find that out just by paying attention to their conversations on LinkedIn, Twitter, and Google+.
  • Continue to share important articles with them related to those same areas and problems. (This is all part of that “be a valuable resource” stuff we’ve talked about before.)

Then, as these people search for those particular keywords, your blog posts and your articles will rise to the top of their search engine results page. End result? “Hmm, this person seems to know an awful lot about this topic. I wonder what else they can help me with?”

However, this is not a reason to connect with everyone you can find on Google+ or to spam the bejeezus out of them with all kinds of articles and blog posts. You do that, and you’ll most certainly be blocked and ignored by everyone you’re trying to reach. Just write about what you want to write about at an acceptable pace, and connect with a reasonable number of people on a level that doesn’t seem creepy, desperate, or spammy.

With a little effort and just by following some common sense, you can use the Balance Theory — something usually only used by marketers with millions to spend — to start winning higher search engine rankings on your chosen keywords.

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Who Should Rule, Content or Marketing?

Over on his blog, Nashville writer Jeff Goins questions whether content is really king.

Well, actually, no he doesn’t. he said content is not king anymore. It’s a “fat, dethroned monarch, dis-empowered of his royal ability to influence.”

Janus, the two-faced Roman god, should represent content marketing.

Marketing — or as Jeff calls it, “relationships” — are the true king. Without relationships, without marketing, it doesn’t matter how awesome your writing is.

I used to be terrible at this. I thought all I had to do was be a good writer. But I was wrong.

I was scared. And lazy. I didn’t want to have to actually meet people. I just wanted to write.

But that’s not how the world works. So why would I think for one minute the Web would work that way? Yes, even in real life, it’s not just what you know that matters, but also who you know.

And even in business, the best way to promote an idea, product, or service is relationship. We all know this, because in this day of media saturation, we don’t buy what the ads tell us to buy. We buy what our friends recommend.

If I have to give an edge to either of them, I still side with content. Because hidden content can accidentally be discovered one day. I might write a post that gets picked up by search engines, and I could start being found for that topic.

But I could optimize and promote the bejeezus out of something really awful, and a lot of people could see it, but what do you think would happen if everyone showed up and saw — and said — how awful it was?

Still, it’s not a question of whether content or marketing is king.

Content Marketing Rules

This does not have to be an either/or proposition. You shouldn’t have to choose one over the other. And no, this is not one of those “why can’t everyone just get along” cop-outs that I detest. This is like arguing about whether peanut butter or jelly is more important on a PBJ.

Content and marketing have a symbiotic relationship. One cannot exist without the other. You can have great content, but if your marketing sucks, no one will see your stuff. And you can have great marketing, but if your writing sucks, no one will care.

There has to be a happy medium here. Or at the very least, we have to recognize that Content/Marketing is a two-faced king, like Janus, the Roman god of beginnings. You can’t have good marketing and lousy content, and you can’t have lousy marketing and good content. Without one, the other will die.

Content without good marketing is a private diary. Marketing without good content is spam.

I think once writers realize they need to market, we’ll see a bigger explosion in books and ebooks. And once marketers realize that content is not some throwaway afterthought, they’ll start seeing an explosion in sales and profits.

And if you want to learn how to do both, you can buy Branding Yourself or No Bullshit Social Media to see how.

(See what I did there?)

Photo credit: mscolly (Flickr)

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Four Online Predictions for 2012

Okay, I’m going to jump on the trends bandwagon and offer yet another online predictions blog post where I polish my crystal ball and predict the future of social media. I think I have a decent track record going for me. In 2010, I predicted that Android sales were going to outpace iPhones, and I was only six months late on that (it finally happened earlier this year). Of course, I also said SMS would become obsolete, and that ain’t happening any time soon, so I’m batting .500.

Emboldened by my previous success — and with a promise to Allison Carter (@allisonlcarter) that this list will not mention mobile or geo-location networks — here are my four predictions for 2012.

1. An even bigger focus on quality of written content.

Thanks to Google Panda, the traditional SEO techniques of on-site optimization and backlinking is not as effective or important as it once was. Now, Panda measures things like bounce rate and time on site. In other words, if your site sucks, your rankings will drop. If your site is good, your rankings will rise.

Want to improve your rankings? Improve the quality of your content, especially your writing. The better your writing is, the longer people will stick around.

We’ll see a bigger push for web designers and bloggers to have better writing, not just a bunch of schlocky writing. So for anyone who has been in the quantity-over-quality camp of blog writing, you’re going to have a tough time of it in 2012.

2. Disruption will be the watchword, and the way to make money.

We’re already seeing how social media, broadband, and mobile phones are disrupting some middle men businesses. People are canceling their cable and satellite TV, and instead watching videos on Netflix and Hulu. We’re getting local news from local bloggers, or national news from each other, instead of TV news and newspapers. I even quit listening to local commercial radio, choosing instead to listen to an awesome public radio station out of Louisville, KY. Traditional media has been disrupted, but that’s not all.

We’ll continue to see more middle men being disrupted by fast phones and social media — look for advertising and PR agencies, publishers, banks, and credit card companies to take a big hit as people figure out how to circumvent these gatekeepers. Look for other people who figure it out to make a buttload of money being the disruptions, or taking advantage of the new disruptions.

(Case in point, Dwolla, which only charges $.25 per transaction for anything over $10 (under $10 is free), and is currently on course to move about $350 million per year.)

3. Citizen journalism will continue to grow and become more important.

Newspapers have taken a big hit in the last 10 years, thanks to online media — a disruption that’s been years in the making — but people still want local news. The newspapers that will survive and thrive will be the dailies in smaller cities, and the weeklies in small towns. In the big cities, we’ll see more citizen journalism as people report on their local stories. More Twitpics, more cell phone videos, more stories that are pieced together through people acting like their own journalists.

I would love to see some news-minded entrepreneur figure out a way to gather all of this content and monetize it. While that may not happen in 2012, look for online-only newspapers like The American Reporter to pick up the slack of the big city papers, and local news outlets like Patch to become more widespread and easier to use.

We’re going to see more news, commentary, sports, etc. covered up by real people, not professional journalists. I also think we’ll see smaller print newspapers get smarter about their online efforts, and even TV stations to continue to embrace the web. Could we also see someone start an Internet-only TV news style of website?

4. Teenagers will begin to leave Facebook in droves.

Their moms and dads are on Facebook. Their grandparents are on Facebook. The whole point behind Facebook was it was a place to go where you could be cool. And as everyone knows, it’s impossible to be cool when your parents are around. They’re moving to other networks where their parents are not. Even Ben Bajarin (@benbajarin) of Time Magazine is questioning whether it’s the beginning of the end for Facebook. (Hint: No, not yet. But don’t be surprised if it happens one day far off into the future.)

Where they’re all going is still unknown. MySpace is still popular among teenagers. YouTube is actually the second biggest network among teenagers (Facebook is still first). And the gaming console networks are seeing a big uptick. But when all the stats are showing that 1 in 5 teenagers are leaving Facebook, it’s time for marketers to stop with this “social media is for young people” nonsense and recognize that the parents and grandparents are embracing it more easily now.

Photo credit: JasonLangheine (Flickr)

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Some Bloggers Are Journalists. Get Over It

Should journalists be licensed? Should they be given some sort of special card that says they have undergone the rigorous training necessary to objectively report the news, and thus be given special access to government officials, sporting events, and other newsworthy goings-on?

Christine St-Pierre, Quebec’s culture minister, believes so. She is creating a plan for “a new model of regulation of Quebec media.”

In other words, she wants the government to determine who is worthy of being a “journalist,” and thus excluding people who don’t work for traditional media outlets.

As in, not bloggers.

It’s a familiar refrain: newspaper writers and other big-J Journalists don’t like bloggers. We’re not real journalists, they say. We haven’t had the education or training. We’re not held to the same rigorous editing and writing standards that they are. And so, this makes them the arbiter of deciding what is real journalism and what isn’t.

Australian writer and web developer Aaron Holesgrove echoes St-Pierre’s sentiments, claiming some moral high ground that bloggers may not occupy, simply because we don’t work for newspapers or TV stations.

We’re not objective. We present opinion as fact. We use anonymous sources.

I guess in that sense, most cable news stations aren’t journalism either. Neither Keith Olberman and Sean Hannity are objective, and both present opinion as fact. And as far as anonymous sources go, I see them quoted in news articles all the time. They’re the ones called “someone familiar with the facts” or “someone not at liberty to speak to the media.”

But there are plenty of bloggers who report the news objectively. They report on nothing but facts. They don’t use anonymous sources any more than the real newspapers. And when it comes to writing and editing, they’re the masters of their craft.

The American Reporter is an online-only newspaper that, by the strictest definition, could be considered a blog. They’re the first Internet-only newspaper, as well as the largest online alternative newspaper. But they’re a newspaper first, and a blog second. So what does that make them? (Full disclosure: I’ve been their humor columnist since 1997.)

Apparently You Lose Your Journalism Card When You Go Online

So what’s the deciding factor between a journalist and an online hack who is looked down upon by the very people he seeks to emulate? Is it the writer’s employer? Are we journalists because we’re paid by newspapers and TV stations? Are we non-journalists because we’re freelancers and free writers? Is it our education, or lack thereof? And what about the people who used to be journalists but aren’t any longer?

There are plenty of examples here in Central Indiana of people who took their work from the print and broadcast world to the online world. They were laid off or removed from their positions, found a home online, and became bloggers.

Ruth Holladay, former firecracker columnist for the Indianapolis Star has held her former employer’s feet to the fire for more than four years now on her own blog. Paul Poteet is a former meteorologist for WRTV, the local ABC affiliate, and found a second home online, parlaying his TV celebrityship into an online presence most of us would kill for.

But neither of them work for the large media conglomerates that once employed them. Does that mean that they are no longer worthy of the term “journalist?” Did Ruth have to hand in her journalist card when she started publishing her words online? Did Paul get suddenly struck stupid, and no longer able to read a weather map, when he left his TV station?

On the national scale, a couple years ago the Seattle Post-Intelligencer and the Denver Times became online-only newspapers. The P-I folded their print edition and went online only, while the Denver Times was born out of the ashes of the now-defunct Rocky Mountain News.

No one would (seriously and credibly) argue that these two newspapers are no longer journalistic sources just because they are online-only. And yet, there are people who will say that Holladay and Poteet are no longer journalists because they’re not employed by large media conglomerates.

So where does that line get drawn? I’m a professional blogger, but I’ve published a newspaper column for nearly 18 years. Am I only a journalist when my words appear on dead trees? Or do I carry that mantle and responsibility in every kind of writing, including here?

Bloggers Are the Pamphleteers of Old

Back in the 1700s, pamphleteers were those people who wanted to express their opinions to a large group of people, and did so in their own proprietary platform. Today’s bloggers are yesterday’s pamphleteers — we don’t have access to the machines or process to broadcast our opinions via mass media, but we do have the communication channels through WordPress, Blogger, Posterous, and about 40 other blog platforms.

We use blogs to express our opinions and stories, the same way Thomas Paine expressed his support for the Americans during the Revolutionary War.

Is blogging messy? Yes.

Is it prone to misuse and abuse? Of course.

Do we make mistakes or go overboard in our opinions? You bet.

I see the same thing from professional journalists too. Slanted news stories, over-hyping and sensationalizing news (and weather!), and even plagiarism and fabrication (anyone remember Jayson Blair?).

Still, I think journalists hold themselves to their self-imposed standards, while most bloggers do not. That’s what makes journalism an institution to be trusted as reporter and watchdog. But if bloggers want to be taken seriously as a form of communication, we need to step up and start following those practices as well.

In the meantime, you big-J journalists, blogging isn’t going to go away. No matter how much you deride the form, it’s only getting bigger and more powerful. You know what’s going away? Print media. You have a choice. Teach us how to do it right, teach us how to do it well, so you have a place to land when your employer figures out that two 20-somethings can do your job for a fraction of your salary.

To paraphrase an old quote by writer Rex Huppke, “It’s funny when journalists mock (blogging). It’s also funny when people about to be eaten by a bear mock the bear.”

Bloggers who want to be journalists need to step up their game. Journalists who are destined to be bloggers need to get over themselves. Because one day, just like newspapers replaced pamphleteers, blogging is going to do the same thing to the newspapers.

Photo credit: Manin The Moon (Flickr)

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Five Books Every Blogger Should Read or Own

Writers need to read if they want to improve. We learn, we borrow, we’re influenced, and in some cases, we steal.

Whether you’re a blogging veteran or wet-behind-the-ears rookie, there are certain books that will give you the knowledge, insight, and ability to be an effective blogger.

I am always reading books, sometimes in my industry, sometimes outside (my favorites are Christopher Moore humor novels and British murder mysteries), and trying to learn some of the techniques these writers use.

I have five books that I think every blogger should own, or at least read, if they want to improve their writing and become a better blogger.

These five books vary in industry and focus. They may tell you how to blog, how to write, or how to spell. But these are the five books that I have found to be the most valuable in my own professional blogging career.

  • Corporate Blogging for Dummies: My good friend, Douglas Karr (@douglaskarr), and Chantelle Flannery wrote this tome for corporate bloggers everywhere. And while the title suggests it’s for corporate bloggers, anyone who wants to be a blogger can learn from this one. It talks about why blogging is important, what tools are available, and even how to write blog posts.
  • The AP Stylebook: I’ve long maintained that blogging should follow AP Style when it comes to settling confusing questions of spelling, grammar, and punctuation. After all, we’re becoming citizen journalists, so we should follow journalistic style. The AP Stylebook can answer odd and esoteric questions, like the “proper” abbreviation of state names (AP style does not use the two letter postal abbreviations), whether to capitalize job titles (you don’t, unless you’re referring to the President of the United States), and even whether to use an Oxford comma (they don’t, but I think they’re horribly wrong about this one.)
  • Grammar Girl’s Quick and Dirty Tips for Better Writing: (affiliate link) I am a regular listener of Mignon Fogarty’s (@GrammarGirl) “Grammar Girl’s Quick and Dirty Tips” podcast, and recommend it to anyone who wants to improve their grammar and punctuation usage. Her book on Better Writing is also a must for anyone who wants to improve their writing mechanics, and avoid the little nagging errors that are so tiny but seem to throw everyone into a terrible tizzy. (I’m also a fan of the A Way With Words show on NPR/podcast, but they don’t have a book out. Plus, I made Grammar Girl’s “Wordsmiths” Twitter list, which I’m very proud of.)
  • Ernest Hemingway’s short stories: If you want to learn how to write with punch and power, read Hemingway. Especially his short stories. Especially anything with Nick Adams (Big Two-Hearted River). It has that punchy, short dramatic style that tells you how to craft short sentences that carry a lot of impact. Hemingway cut his teeth at the Kansas City Star in 1917, learning the style that made him the most recognized writer of his day. While some of his language and ideas are definitely from the early 1900s, his writing style is still something to study and learn from.

  • Roger Angell’s Once More Around the Park: Roger Angell is the baseball writer for The New Yorker, and the master of the long meandering sentence. If Hemingway is a boxer, writing short, punchy sentences, Roger Angell is the old dude doing tai chi in the park on a warm Sunday morning, moving slowly but fluidly, and never stopping until he has achieved inner peace and gotten a low-impact workout in at the same time. Angell’s descriptions of baseball games, baseball fans, and even the parks is something even the non-fan will enjoy. It’s a book I definitely recommend reading, whether you’re a baseball fan or not. While the fan will appreciate his explanation of the games and the names of the fan’s childhood, the writer will appreciate the images Angell is able to conjure up, and the ease at which he writes long, smart sentences that carry the sounds and smells of a faraway day.

    • What are some of your favorite books for writers and bloggers? Are there any that you recommend? Any that you would stay away from? Leave a comment and let’s hear from you.