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You are here: Home / Archives for 2010

Archives for 2010

July 28, 2010 By Erik Deckers

Wither Goest the Newspaperman? Why Blogging is Killing Print Media.

Whither goest the newspaperman, that bastion of bulletins, that purveyor of print?

He is, I’m afraid, about to be swallowed up by the electronic era.

When I was in college, I wanted to be a reporter. I wanted my stories to be delivered with a thwack! on the front porch. To be folded up and carried in a suit pocket. To be clipped and stuck to the fridge. I wanted to use words like “lede” and “slug line.” I wanted to rip my story out of a typewriter, and shout “COPY!” (I used to do this when I wrote for my college newspaper, to great laughs from my editor.)

Sadly, it was not to be. Instead, I work as a professional blogger, and am looked down on by “real” journalists at “real” newspapers. (Full disclosure: I am also a newspaper humor columnist, appearing in 10 weekly print newspapers around the state. So there.)

Last year, 53 weeks ago in fact, I wrote a humor column about Philadelphia Daily News columnist Stu Bykofsky, who wrote his own column sneering at bloggers with:

I DON’T have a blog. If I did blog, this is what it would be like. (To make it seem like a real blog, I’ll include typos and factual errors.)

I would link to Stu’s original column, but it, like most of his fellow newspaper reporters, are no longer available. They have been cast aside, presumably to make room for newer, more up-to-date pieces.

Bykofsky, who is perhaps best known for saying this country “need(s) another 9/11” needs to realize that blogging is not going to go away. Newspapers, on the other hand, are fast disappearing from our landscape. I think reporters would do well to rethink their attitude.

To paraphrase Chicago humorist Rex Huppke (@RexHuppke):

It’s funny when journalists mock (blogging). It’s also funny when people about to be eaten by a bear mock the bear.

Huppke’s quote was originally about Twitter, but mocking a bear is mocking a bear.

So what are the journalists’ complaints about blogging? That we didn’t go to journalism school? They’re teaching electronic media writing in J-school right now. That our pieces aren’t properly fact-checked and vetted by editors? Disgraced plagiarizer fabricator New York Times reporter Jayson Blair could tell you a thing or two about that. Or is it that our stories aren’t printed on dead trees? I found Bykofsky’s original column online.

Citizen journalists — the people who are picking up the slack that the mainstream media are missing — have taken to the web to cover the news and write about the issues that journalists have been missing. If they’re not former journalists who became bloggers, they’re learning how to do proper journalism. The really good citizen journalists are writing stories that are just as good, if not better, than a lot of the mainstream media stories.

These modern day pamphleteers share the news and their opinions via a blog instead of a printing press. And while they are still looked down on, these citizen journalists have uncovered a lot of stories that Byofsky and his ilk have ignored, overlooked, or scorned. We’re breaking the news before The News does.

Griping about bloggers is nothing but pure elitism. Snob journalism at its finest. When children start playing a game, it’s not uncommon for the child on the losing team to pout, whine, and make excuses for why he’s playing poorly. And Bykofsky’s blogging gripes make him sound like he’s taking his ball and going home.

The newspaper industry has been in decline ever since the advent of radio and TV news. It slipped further into decline when Craigslist became popular. And now, blogging is threatening to be the final stake through print journalism’s heart.

We’ve seen significant gutting at our local paper (the Indianapolis Star will now be laid out in Louisville. Sounds about right for Gannett.), and journalists are being thrown overboard left and right.

A friend of mine worked for the Associated Press in Indianapolis, and was let go right before Christmas 2009, after 17 years of service. Why? The AP was losing money because fewer newspapers were licensing their content. So rather than stick with the professional who had the most experience and best judgment, they let him go in favor of someone with a lower salary and less experience. In another state.

So we have younger, less experienced journalists — remotely — running our country’s newsrooms, and it’s bloggers who are being dismissed out of hand as Not Real Journalists?

I’m sad to be watching all of this unravel. I think the decline of the big city American print newspaper is one of the great tragedies of our time. But I also see the future of the industry, and if it’s going to survive, it’s going to be online, not on dead trees.

Journalists need to stop deriding blogging, and embrace it instead. Learn how to do it now, rather than watching it pass by. You can either mock the bear or turn and face it. Otherwise, your next byline will be from the south end of a north-bound bear.

For related reading, check out:

  • Newspaper Death Watch
  • Nieman Journalism Lab’s commentary on the AP’s “Protect, Point, Pay — An Associated Press Plan for Reclaiming News Content Online“
  • Russell Baker’s commentary in the New York Review of Books, “Goodbye to Newspapers?
  • A hilarious infographic on the AP’s “Protect, Point, Pay“
  • Or go here to see the original.

Photo credit:

Filed Under: Blog Writing, Blogging, Communication, Traditional Media, Writing Tagged With: blog writing, media, newspapers, traditional media

July 15, 2010 By Erik Deckers

Conan the Barbarian Thinks Your Mission Statement Sucks

I hate your mission statement.

I hate vision statements, statements of purpose, guiding principles, mottoes, and business raison d’etres of all kinds.

That’s because most of them suck. They’re bland, boring, and don’t tell me a single thing about what a company does. Seth Godin found a doozy back in 2005:

To satisfy our customers’ desires for personal entertainment and information through total customer satisfaction.

It was so bad the company removed it from its website.

Now here’s a good mission statement:

To crush your enemies, see them driven before you, and to hear the lamentation of their women. — Conan the Barbarian

There is no doubt what Conan’s mission in life is. He wants to do one thing, and do it well. Anything else is a distraction that must be dealt with (which, in Conan’s case, involves sword play and eventual dismemberment.)

So why do companies write bad mission statements? Partly because they lose focus. Partly because they don’t want to offend anyone. And partly because they let more than one person write it, usually not the person in charge.

According to a 2008 article in Fast Company, AOL had a mission statement on a plaque in their lobby: (T)o build a global medium as central to people’s lives as the telephone or television… and even more valuable.

Once they accomplished that, and had become one of the media powerhouses of the new century, they asked a committee (GAAH!) to write a new mission statement. They came up with: To serve the world’s most engaged community.”

Seriously? It took more than one person to create that? Something that generic, bland, uninspiring, and just plain emotionally limp took an entire team of people? I’d bet they even met more than once to create it.

It is, as Fast Company said, “a creed that could just as well suit a Hardee’s.” While I don’t think this is what contributed to AOL’s downfall, they certainly lost their way from becoming “central to people’s lives… and even more valuable.” Life imitates art, and mission statements imitate corporate attitude.

Mission statements should inspire and motivate. They’re a battle cry, calling the organization to great and noble things. They’re not some namby-pamby, floppy, pitiful excuse for a gathering of words. They should be the very foundation of what that organization stands for.

President Kennedy established the space program in a speech in 1962 when he said “This nation should commit itself to achieving the goal, before this decade is out, of landing a man on the moon and returning him safely to Earth.”

NASA made that one statement their goal, and were successful six months before the end of the decade. That’s because they had a definable goal, a single principle to stand behind. They could look at any activity, idea, or program and ask, “will it help us land a man on the moon and return him safely to Earth?” If it would, it stayed. If it didn’t, it was rejected.

So what does your company believe in? Is it something generic and noncommittal? The business version of “we should do something sometime?” Or is it loud and proud, demanding crushing and lamenting?

Filed Under: Communication

April 6, 2010 By Erik Deckers

The Growing Need for Bloggers as Citizen Journalists

Two bits of interesting news this past month for bloggers who consider themselves journalists:

  • The Pew Internet & American Life Project said that 61% of Americans get at least some of their news from an online source.
  • A PrWeek/PR Newswire study says 52% of bloggers consider themselves citizen journalists.

I’ve been preaching for a while that bloggers are citizen journalists. And now we get confirmation that 52% of us believe it to be true, and that 61% of Americans are possible readers. Plus — and this is a big one — the last-reported numbers from Technorati are that 77% of all Internet users read a blog of some kind.

The time is ripe for bloggers to begin thinking of themselves as citizen journalists. Social media is making it so much easier for us to not only see the news, but report it as well.

Social media is breaking the news before the news.

We’ve seen several instances where social media broke news stories before mainstream media picked it up. The three most notable examples have been:

  1. The first images coming out of Haiti were on Twitter, because mainstream media couldn’t get on the ground. People with cell phones and spotty wifi were sending photos to Twitter and Facebook, and we were spreading them around like wildfire. My family was particularly interested in one set of missionaries in Port-au-Print, and @TroyLiveSay was providing information that we weren’t getting anywhere else.
  2. Moments after the terrorist attacks in Mumbai, India, news was spreading on Twitter before the shots had even stopped.
  3. When the US Airways flight landed in the Hudson last year, news had broken on Twitter 15 minutes before the first news reports hit the airwaves.

While none of these examples show a failing of the mainstream media, they show that in many cases, people reporting on incidents that happened nearby ended up being first just because of the widespread nature of the tools.

I’ve been playing with Posterous as a possible blogging platform for rapid response and crisis communication professionals. You email your blogs to your email address (it’s actually just post@posterous.com), your subject line is your headline, you attach any photos, type and format your content in your text box, and voila! You’ve got a blog post sent from your smart phone.

And I totally geeked out a few days ago, when Chris Brogan showed how you can take photos on your digital camera, and immediately have them uploaded to your favorite file sharing service, with something the size of a quarter and something else the size of a pocket calculator.

My advice? If you have even the slightest inclination of being a citizen journalist, start taking your blogging seriously. You don’t have to change the scope of your blog, your writing style, or even the quality of your writing.

Just do it with intentionality. As hard as it may be to explain (this is the 6th time I’ve written this paragraph), report your news for posterity. Do it with a sense of responsibility and gravitas. When you see something happening, take photos and upload them to Flickr or Picasa. Send tweets. Email news to your blog. Be a source of information to your community. Don’t just repeat what you’ve seen, report on it.

Even something as simple as reporting a small incident you just witnessed can sometimes lead to national or even international stories, or you may be the lone voice that speaks for someone who can’t do it themselves.

While I’m not suggesting we all change our focus and become word slingers, I am suggesting we adopt the mindset that we’re just as good as the professionals who, I’m sorry to say, just aren’t as quick as the “ordinary citizens” armed with nothing more than cell phones and a serious case of Twitter-thumbs.

Related posts:
Rules for Being a Media Blogger
Defining Two Types of Crisis Communication
Five Things Newspapers Can Teach Us About Blogging
What Stylebook Should Bloggers Use?

Filed Under: Communication, crisis communication, Social Media, Tools, Traditional Media, Twitter, Writing Tagged With: blog writing, citizen journalism, crisis communication, journalism, traditional media

March 23, 2010 By Erik Deckers

What Stylebook Should Bloggers Use?

If you ever want to see writers argue loudly (and who doesn’t?), ask them which writing stylebook is the best. The opinions will be varied, the disagreements will be vocal, and the slap fights will be, well, slappy.

Nothing gets the ire of a writer up higher than someone slamming on their beloved style guide. A stylebook is really just a preference guide for how you want people to punctuate, and spell and capitalize certain words.

Bloggers often get caught in the cross-fire, because we don’t know which stylebook we should use. This is a question I’m often asked, and I always say the same thing:

Bloggers should use the Associated Press Stylebook

I like the Associated Press Stylebook (affiliate link) because it’s a book for journalists by journalists. And since bloggers are really citizen journalists, we might as well use the book the journalists use. Although it was really written for writers who work for the Associated Press, it has been adopted by every journalist except for the New York Times.

While there are no major differences between most of the stylebooks, except on some small ticky-tack stuff, like whether you should use the Oxford comma or whether or not to hyphenate certain words.

I realize there are many style guides you can choose from: MLA (Modern Language Association for English), Turabian (history), and APA (American Psychological Association; social sciences) for the academic world. The Chicago Manual of Style for book publishers, Strunk and White’s Element of Style for general writing, and The Bluebook for lawyers.

While there is the Columbia Guide to Online Style (COS), I prefer the AP Stylebook. The COS is used for citing online sources, and is a style guide for “creating documents electronically for submission for print or electronic publication,” but from what I can see, it’s used more for academic purposes, rather than the real world.

Filed Under: Blogging, Blogging Services, Communication, Writing Tagged With: blog writing, writing

February 25, 2010 By Erik Deckers

Stop Saying “Drink the Kool-Aid.” It’s Offensive.

The funny thing about language is that we accept the language of violence, and are shocked by the language of love, sex, and passion.

Last night, I watched Stephen Fry (@StephenFry) on the Late Late Show with Craig Ferguson (@CraigyFerg), in an audience-free show where the two chatted for almost an hour about some intelligent stuff. That’s when Fry said something that — to me, the wordsmith — just floored me.

If an alien was looking down on us, and inspecting our language, they would see that the worst thing we do on this planet is we torture, we kill, we abuse, we harm people. We’re cruel. And those are the things at which we should be ashamed. Amongst the best things we do is we breed children, we raise them, we make love to each other, we adore each other, we’re affectionate and fond of each other. Those are the good things we do.

They would say that how odd that the language for the awful things we use casually. ‘Oh the traffic was agony, it was hell, it was cruel, it was torture waiting in line.’ We use words like ‘torture.’ That’s the worst word.

And yet, if we use the F-word, which is the word for generating our species, for showing physical affection one to another, then we’re taken off air and accused of being wicked and irresponsible and a bad influence to children.

Words have power. They have impact. If I call you a rotten f—er (see, I can’t even use the word, because I might offend someone), that has real power. It’s a verbal slap to the face, soon to be followed by a real one.

But if you’re giving me hard time and I say, “you’re killing me,” we laugh at that, like it’s somehow funny that your minor inconveniences are going to result in my eventual death.

We can’t talk about the creation of life, or the affirmation of life, without howls of outrage, but it’s all right, even funny, to talk about the harm and destruction of it.

Don’t get me wrong, I love dark comedy and morbid humor. There’s something liberating to be able to laugh at the things that scare us. But there’s a line I don’t like to cross, and I’ve been thinking for a few months about where that line is.

It’s somewhere around the phrase, “drink the Kool-Aid.” We use that phrase in business without a thought. It means undying loyalty. If you “drink the company Kool-Aid,” you’re a company man through and through. You’ve bought into management’s vision, and you’ll follow it to The Bitter End. We throw this phrase around without a thought.

It comes from one of the largest mass suicides in all history — some people call it mass murder — where more than 900 people died in Jonestown, Guyana. It was the day Jim Jones persuaded (or forced) all 909 members of his cult to commit suicide by drinking cyanide-laced grape-flavored Flavor Aid (not Kool-Aid).

I was 11 years old when Jonestown happened. I remember the footage and photos of the bodies. I remember grownups talking about it. In some ways, it’s all the more shameful for us Hoosiers, because Jim Jones got his start right here in Indianapolis. (Click the link above if you’ve never heard the story.)

So I don’t say “drink the Kool-Aid” at all. It’s a horrible phrase about a horrible event created by a horrible man. And to toss it around like a punchline, a throwaway phrase to use in a motivational speech, is repugnant.

And this one phrase illustrates Fry’s point so well: we casually throw around the language of violence like it’s no big deal. We say “drink the Kool-Aid” in board rooms and coffee shops because we think it means “I was persuaded” or “I would follow that person.” All the while not realizing what it actually means.

But we get embarrassed and throw a royal fit when a woman’s nipple is shown on national TV for a fraction of a second. We’re upset by a brief glimpse of a small segment of a woman’s body, yet we think nothing of talking about torture — the “worst word,” Fry called it — and suicide bombings and war and beheadings on the evening news while our kids are in the room. That’s somehow okay, but we fine TV stations millions of dollars because Janet Jackson got a little extra publicity.

(Now, I understand your initial reaction might be to talk about the rampant over-sexuality of our culture, and how our kids shouldn’t be exposed to that sort of thing. And I won’t disagree with you a single bit. Frankly, I don’t want my kids seeing Janet Jackson’s nipple during the Super Bowl either. But that’s not my point. So, if that’s your response, then you’ve completely missed the boat. Go back to the beginning and start over.)

My point is that language is powerful. One of the most powerful weapons we have. It cannot be used casually. We shouldn’t toss words and phrases, like “drink the Kool-Aid,” around without thinking about the meaning behind them.

In social media circles, we talk about the creation and exchanging of ideas. Yet language is the biggest, most important idea — ideal? — of all. To treat it so thoughtlessly harms it. It reduces our values and ideals to afterthoughts and punchlines.

Bottom line: stop saying “drink the Kool-Aid.” Because it makes light of one of the biggest murder sprees in the last century, and you’re trivializing what it means.

Here’s the segment of Fry and Ferguson’s conversation. The quote above comes at around the 8:00 mark, but it’s worth watching the entire thing.

Photo credit: By Fielding McGehee and Rebecca Moore [CC BY-SA 3.0 , via Wikimedia Commons

Filed Under: Communication, Opinion, Writing Tagged With: language

February 4, 2010 By Erik Deckers

Why You Should Put One Space After a Period, not Two

I raised a bit of a Twitter ruckus this morning, when I posted the following tweet:

# Attention Unfrozen Caveman Lawyer: Here in the 21st century, we put one space after a period, not 2. That’s a typewriter thing.

It was just a random thought. Nothing sparked it, nothing set it off. I just like to post little pithy commenth every tho often.

I started getting replies from people I had never met, so I ran over to Twitterfallto see what was going on. Apparently, my little off-the-cuff random comment was sparking some serious conversation in Oregon, Texas, Massachusetts, and even England and Australia.

If you're not using one of these, you only need one space after a period.

Oopsie. People really like their two spaces after a period. That’s fine. It’s not wrong to do it, it’s just not necessary.

The rule came from our old typing classes, where we were told to use two spaces after a period. Younger people (i.e. punks and whippersnappers who never had to use a real typewriter) learned the two space rule from people who. . . learned to type on typewriters. (I learned from Mr. Carey, Typing 1 teacher, Muncie Central H.S., in 1983.)

According to Wikipedia, this double-spacing is sometimes called English spacing, although since the mid-1990s, it’s been called French spacing. (Insert your own joke about the French, cheese, and surrendering here.)

The reason for the two spaces is because typewriters use a fixed width font. That is, all letters were the same fixed width. The letters ‘i’ and ‘l’ take up the same space as the letter ‘m.’ To set the sentences apart from each other and make them easier to read, we used two spaces. This practice actually hearkens back to the typesetting days, when typesetters had to hand place each character and punctuation mark. They just stuck in a double space and the habit carried forward.

But unless you use Courier on your computer, today’s software programs use a variable width font like Arial and Times New Roman, which means the letter ‘i’ and ‘l’ take up a minimum amount of space, while the ‘m’ uses more. In fact, an ‘l’ is almost one-third the size of an ‘m.’ Take a look:

m
lll

In addition to this, the computer jams the period in tight against the last letter in a sentence, which creates a little extra space on the other side. If you could measure it, it would be microns of a difference, but the space looks bigger because of how the period is placed against that last letter.

The world is ignoring that second space

If you create websites, you’ll find that html will ignore any space after the first space. (And I know, I know, there’s a whole other controversy about whether it’s website, web site, or even Web site. That’s for a different post.)

Plus, there are some cases, like using Twitter or other micro-blogging services, when every character counts, you don’t want to waste a character on an extra space.

The net result of this variable width is that sentences are easier to read, which means the extra space is not necessary. Again, not wrong, just not necessary. (Okay, maybe a little wrong.)

This issue is not without its passionate controversy.

There were plenty of Twitterers who said I could have their extra space when I pried it from their cold, dead fingers. They learned to type on a typewriter, and are trying to break 30 – 40+ years of habit (it took me two weeks to quit doing it, and I had only been typing for 15 years at the time).

On the other hand, Luke Maciak at Terminally Incoherent said clients would count spaces in Word documents and send them back for revision if he didn’t use two spaces. Needless to say, he hated these clients.

So who’s wrong, and who’s right? Nobody, although I’m claiming moral superiority in this matter. I salute the traditionalists who want to stick with two spaces after a period. I love tradition and doing things old school (I still listen to radio theater). But I also see the need for ease of use, and eliminating extra keystrokes. And really, that’s what it’s all about.

(I’d be interested to see if someone has ever figure out what the saved spaces translates into for saved disk space.)

So what about you? Are you a single spacer or a double spacer? Why? If you’re a double, would you ever consider switching to single? Why not?

———-
A little more about it from the Chicago Manual of Style:

The view at CMOS is that there is no reason for two spaces after a period in published work. Some people, however—my colleagues included—prefer it, relegating this preference to their personal correspondence and notes. I’ve noticed in old American books printed in the few decades before and after the turn of the last century (ca. 1870–1930 at least) that there seemed to be a trend in publishing to use extra space (sometimes quite a bit of it) after periods. And many people were taught to use that extra space in typing class (I was). But introducing two spaces after the period causes problems: (1) it is inefficient, requiring an extra keystroke for every sentence; (2) even if a program is set to automatically put an extra space after a period, such automation is never foolproof; (3) there is no proof that an extra space actually improves readability—as your comment suggests, it’s probably just a matter of familiarity (Who knows? perhaps it’s actually more efficient to read with less regard for sentences as individual units of thought—many centuries ago, for example in ancient Greece, there were no spaces even between words, and no punctuation); (4) two spaces are harder to control for than one in electronic documents (I find that the earmark of a document that imposes a two-space rule is a smattering of instances of both three spaces and one space after a period, and two spaces in the middle of sentences); and (5) two spaces can cause problems with line breaks in certain programs.

Filed Under: Twitter, Writing Tagged With: punctuation, typing, writing

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