Use Communication Theory to Boost Search Engine Optimization

Google's Personal Results for Corporate Blogging

The persuasion theory behind celebrity endorsements is the same theory behind Google’s new social media search.

It’s called Balance Theory, and when you understand the essence of it, you start to understand why Google is putting so much stock into Google+. And how Google+ can enhance your own search experience.

Balance Theory and Celebrity Endorsements

Without getting into all the scientific language we used when I was in graduate school, balance theory basically says this:

  • I like Celebrity A.
  • Celebrity A likes Product B.
  • That means I should like (and buy) Product B as well.

(Fellow philosophy majors will also recognize this as the 2 premises/1 conclusion logical construction.)

In other words, I like Eminem. Eminem likes Chrysler. Therefore, I should also like Chrysler. (The danger is that if I don’t like Celebrity A, I’ll purposely not like Product B just to restore that balance. It’s why a lot of sponsors drop celebrities who get into trouble.)

This is what marketers are counting on when they put a celebrity’s name and face on a product or company. It’s why Eminem is schlepping Chrysler on the Super Bowl. It’s why Reebok is clamoring for contracts with the NFL. It’s why Nike puts famous basketball players on its shoes.

This is the same basic idea that goes into Google’s personalized “My World” search results. If you’ve used Google lately, you’ve noticed that a lot of your friends are appearing in those results. That’s because Google is relying on Balance Theory to help improve your search results. (Maybe not intentionally, but that’s what’s at play here.)

Here’s what they’re doing with it:

  • I like Douglas Karr.
  • Douglas Karr has talked about corporate blogging.
  • That means I should check out what Douglas has said about corporate blogging.

And if I like what Google has shown me, I’ll continue to use Google.

Google's Personal Results for Corporate Blogging

These are the PERSONAL results for "corporate blogging." But that is not really Jason Falls in the 2nd picture from the left.

How Can You Use Balance Theory in Search Engine Optimization?

If you’re building your personal brand, or you’re doing social media marketing for your company, the best way to use Balance Theory for your search engine optimization is to use Google+, and develop relationships with key decision makers at the companies you want to do business with.

  • Connect with the decision makers at the companies you’re trying to reach.
  • Write blog posts about the key areas and problems they’re dealing with at their company. You can find that out just by paying attention to their conversations on LinkedIn, Twitter, and Google+.
  • Continue to share important articles with them related to those same areas and problems. (This is all part of that “be a valuable resource” stuff we’ve talked about before.)

Then, as these people search for those particular keywords, your blog posts and your articles will rise to the top of their search engine results page. End result? “Hmm, this person seems to know an awful lot about this topic. I wonder what else they can help me with?”

However, this is not a reason to connect with everyone you can find on Google+ or to spam the bejeezus out of them with all kinds of articles and blog posts. You do that, and you’ll most certainly be blocked and ignored by everyone you’re trying to reach. Just write about what you want to write about at an acceptable pace, and connect with a reasonable number of people on a level that doesn’t seem creepy, desperate, or spammy.

With a little effort and just by following some common sense, you can use the Balance Theory — something usually only used by marketers with millions to spend — to start winning higher search engine rankings on your chosen keywords.

Author :  •  Content Location : Indianapolis, IN  •  Headline : Use Communication Theory to Boost Search Engine Optimization  •  Keywords : balance theory, Google, Google+, corporate blogging, communication, search engine optimization  • 

Search and Social: A Partnership for the Ages

Robbie Williams

Robbie Williams is an SEO Consultant at Slingshot, and wrote this guest post in exchange for a guest post I wrote for their website.

Robbie Williams

Robbie Williams. I love his version of 'Somewhere Beyond the Sea' from Finding Nemo

What grabs a social media guru’s attention faster than mentioning the term “social media guru?”

The answer: Providing data-driven ROI statistics for their industry and, better yet, doing it in conjunction with SEO.

Worked, didn’t it?

Now that I have your attention, I want you to dabble in my thoughts for a moment.

I’ve often pondered how a social media practitioner would address the topic of “Search and Social” as they are the two dominating powers on the Internet. Now I know. They turn to the SEO professionals to address it.

As we all know, the Google algo is one of mankind’s best kept secrets. So I’m not going to come out and tell you that I know anything in my industry to be a 100% fact — aside from what Google tells us directly (which often keeps me up at night). However, I can back up my opinions and observations with the experience of day-in, day-out SEO practice, where dealing with rankings for an array of keywords is my entire world.

Within this digital domain, I’ve had first-hand experience with the algorithm and how it responds to certain human signals; e.g., social signals. However, (drumroll please….) social signals alone have yet to produce an identifiable, data-proven effect on rankings in the majority of SERPs. So yes, given the access to the data streams of Twitter and Facebook, there has been a trace amount of evidence where social media has had a noticeable effect on rankings in certain keyword search queries.

Now, back to proving ROI for social media with search. We all know how powerful social media has become and it’s not unreasonable to think that Google doesn’t realize it too. As a matter of fact, it has attempted to gain access to the Twitter and Facebook “fire hoses” (the full feed of information behind their massive firewalls) but to no avail … yet. As soon as this happens, you better believe that social media is going to have a significant effect on rankings, and it’s only a matter of time.

***Disclaimer: As an SEO professional, I am required to mention the discussion Correlation vs. Causation when discussing this topic. So here it goes: a page/brand/keyword will typically have social cues surrounding it because it’s a good page/brand/keyword and it will rank accordingly because of this. The reverse is not true, a page/brand/keyword will not rank only because it has social. In the world of SEO, it’s never that simple.***

Imagine a graph illustrating the respective positions of traffic-driving, conversion-producing keywords in individual SERPs (Search Engine Results Pages). Now overlay it with another graph of social media activity that’s been strategically produced around the same SEO keywords.

What do you see? Positive correlation (not necessarily causation). Additionally, imagine a Google Analytics graph showing increased conversion, increased on-page time and click-through rates, as well as a decrease in user bounce rates for those same keywords and their associated pages, overlaid on top. (I’m drooling at the thought of this, I don’t know about you…)

Boom. professional search engine optimization company. Aside from work, he loves being outside; running, mountain biking, adventure racing, etc. Robbie’s current motto: If you keep life full, you never have time to worry about tomorrow.

Author :  •  Content Location : Indianapolis, IN  •  Copyright Year : 2011  •  Headline : Search and Social: A Partnership for the Ages  •  Keywords : social media, search engine optimization, websites, SEOmoz, Slingshot SEO, Robbie Williams  • 

Social Networking to Play a Bigger Role in Google Search

I recently heard on the Marketing Over Coffee podcast that Google is starting to pay a lot more attention to who you’re connected to socially, and letting that influence your search results.

For example, if you’re connected to me, and I write frequently about ghost blogging, and you do a search for “ghost blogging” on Google, results to my page will show up higher on your search results than if you’re not connected to me.

As a marketer, if you want to promote your particular product or service, it makes sense to start connecting to people who are likely to look for that product/service on Google. Not so you can spam them — we are not, nor will we ever, advocate spamming — but so you can continue to provide them with valuable information. Then, if and when they ever have a question about your particular niche, your solution will be more likely to show up on their search results page.

Search Engine Optimization is NOT Gaming the System

I’ve heard the question so many times, I want to shout at something: “Isn’t SEO just gaming the system?”

Andrew Hanelly wrote a great post for SocialMediaExplorer.com about why search engine optimization would be important even if the search engines stopped running.

And he makes a solid argument for why we should practice SEO techniques, even if we’re not actually trying to win search.

But I want to respond to the people who think SEO is somehow distasteful, or even cheating. Those critics and nay-sayers who think SEO is “just gaming the system.”

No, it’s not. It’s participating in the system that’s already in place.

First of all, this is the system. You go to a search engine, you search for something like “Italian wedding soup recipes” or “how to repair a bicycle tire.” The search engine tries to deliver what you want, because it knows what it should deliver. It looks for certain clues, like the title of a website — “1,001 Italian Wedding Soup Recipes” — or keywords in the body copy, and gives you the results that it thinks will most effectively meet your requirements. That’s the system. If you want to succeed in the system, you have to do the things that tell the search engines you can provide exactly what the users are looking for.

Second, the search engines can tell if a site isn’t very useful. It gets rid of sites that are pretty much useless. So even if someone wanted to game the system, if they’re not providing useful or valuable content, the site will soon be dropped when no one visits it, so the system weeds out anyone who isn’t giving users the things they’re looking for.

Third, using black hat SEO tricks is gaming the system. It’s cheating, because it uses tricks that have been banned by the search engines. Using tiny text or invisible text to cram keywords onto a single page is cheating. Building link farms with thousands of links on a single page is cheating. People who do that are immediately banished from the index, and will never show up on the search engine results. So the system eliminates cheaters and Internet ne’er-do-wells.

Search engine optimization is just the way Internet marketing is done. It’s no more gaming the system than buying a targeted direct mail list, or translating a website into Spanish to reach Hispanic customers. There’s nothing wrong with it, and people are going to continue to use it, because it works.

Even the people who think “gaming the system” is somehow wrong use their own life optimization techniques without batting an eye.

Would you turn in a half-finished crappy resume, because writing a good resume is “gaming the system?” Would you submit an RFP that didn’t meet all the requirements, because turning in what you’re asked for is “gaming the system?” Is practicing for a sales presentation gaming the system?

Of course not. So why is search engine optimization — a common business practice — somehow gaming the system, when that’s the only system that’s available?

Until you find a viable alternative, this is the only system we’ve got.

Photo credit: VizzzualDotCom (Flickr)

Five Advanced Techniques to Help Your Blog

This is not one of those posts that restates the same damn advice you get in all the other “Grow Your Blog” posts.

I will not tell you to “write good content” or “promote your blog to your social networks.” That advice is so worn out, even the Amish roll their eyes whenever they hear it.

So I won’t share lessons from the Mr. Obvious School of Blogging. But these are five advanced techniques you should consider. They will either grow your readership, improve your search rankings, or both.

1) Find a deep niche. Not just a semi-vague niche — like “Italian cooking” — but a deeper one, like “gluten free Italian cooking.” While “food” is a hugely generic topic, and “cooking” is a little more specific, even a style of cooking is still too broad. But if you can get to one specific detail, you’ll dominate that market. While it may be a long-tail search, keep in mind that there are still thousands, if not tens of thousands, of people looking for that niche.

2) Create backlinks from other sites. Any search engine optimization specialist is going to tell you that backlinks are crucial to improving your search engine rankings. Yes, onsite optimization is important — keywords in the title, anchor text, etc. — but backlinks are the best way to optimize your site, because you’re telling the search engines your site is very popular.

The easiest way to generate backlinks are going to be via comments, but be aware that this is not a powerful way to create them. Comment links don’t have as much juice as a link on another blog. Write guest posts on other blogs, get people to reference you in other posts, and participate in forum discussions related to your blog’s topic.

If you can get your links on a site with a high pagerank (use WebRank Toolbar or other pagerank monitoring tools), all the better. Also, getting a link on a .gov website will carry more weight than a .info or .biz site, especially if that .info/.biz site is only a year old. (Google gives more weight to domains that are more than a year old, and have been purchased for more than a year.)

3) Create a secondary blog to create keyword-rich backlogs. The best way to control your backlinks is to create a second blog on a completely different platform or server, and point it back at your original site. Set something up on Posterous, WordPress.com, or even Blogger, and create content that is about the very same thing your site is about.

It’s important that you put new, original content on this second site. Don’t just run an old blog post through an article spinner, or make a few edits to a post. You need to write completely new blog posts. They don’t have to be terribly long: 250 words or so. But they should be about the topic of your primary blog, and should link back to that primary blog. (Be sure to link only a particular keyword or phrase. Don’t link to an entire sentence or extra unrelated words.)

4) Use article marketing. Article sites like Ezine.com and others are a great way to repurpose some of your writing, and build backlinks. The premise is the same as writing for a secondary blog and pointing it to your primary blog. However, unlike a second blog, you don’t have to put as much work into an article. Take an old post, rewrite and rearrange it, and then submit it to some article sites, all which will point back to your primary blog.

5) Submit to social sharing sites. The biggest spike in my blog’s traffic in the last year came when a post I wrote for my humor blog, “Understanding 7 Different Kinds of Humor,” hit the front page of StumbleUpon.com, and got 700 visits in 2 days. In fact, nearly 40% of my regular traffic comes from my StumbleUpon submissions, so anytime I write a new humor post, I always submit it to StumbleUpon.

This does two things for me: first, it builds a backlink from a highly-popular website (Pagerank of 8), and second, it introduces my site to a whole new group of readers. Many readers visit once and never return, but I have also gained a lot of regular readers who read my new posts or subscribe to my RSS feed.

Other sites like Digg, Delicious, and even Bloggers.com can all build backlinks and gain new readers as well.

While there are other advanced blogging techniques, these are the five I use over and over, whether it’s on my own blog or on our client blogs.

My book, Branding Yourself: How to Use Social Media to Invent or Reinvent Yourself (affiliate link), is available on Amazon.com, as well as at Barnes & Noble and Borders bookstores. I wrote it with my good friend, Kyle Lacy.

Photo credit: Svenwerk (Flickr)

Why do Google, Yahoo, and Bing give me different results?

Search engine results can be rather misleading, especially to online marketing newbies. There is no one search engine central clearinghouse. They don’t all share results. What ranks high in one search engine may be lower on the list for another.

We were asked about search engine results several weeks ago by a potential client. He thought his company’s website was doing great because they were 4th on Bing, but couldn’t understand why he was on page 7 on Google.

So what are the major search engines for online marketers? Should you focus all your search engine optimization attention on Google, or split your efforts up equally among all the search engines you can find? And why do the Big Three — Google, Bing, and Yahoo — all give different results?

To start with, the Big Three is now the Big Two. That’s because Bing has been providing their results to Yahoo, which means there are really only two sets of results that people are finding. But Yahoo and Bing each have their own identity and own market share. More on that later.

Do a quick search on any topic, and you’ll see some markedly different results between Google and Yahoo/Bing.

Google search results for Erik Deckers

Google search results for Erik Deckers

Bing search results for Erik Deckers

Bing search results for Erik Deckers

The results from the two search engines — Google and Yahoo/Bing — shows some serious differences.

  • In the 7 results on Bing, only 4 out of the 7 are me. The other 3 are guys from Belgium and Holland. On Google, those guys don’t show up until about page 6.
  • Google shows my blog, my work blog, and my Twitter account. My results on Bing are 2 listings on LinkedIn (the same LinkedIn account, mind you), and 2 listings from an old website (the same website) I haven’t updated in nearly 4 years.
  • Google provides the most up-to-date and most accurate results, Yahoo/Bing is giving out of date information and repeating itself.
  • Google is more likely to satisfy my insatiable craving to be the center of attention; Yahoo/Bing has failed me.

So where should you focus your search engine attention?

Google. Far and away, Google.

Yes, Bing is picking up in popularity. Yes, Yahoo and Bing have teamed up to reach two separate audiences, but when you look at the total market share of the Big Three Two, that’s like Vermont and New Hampshire joining forces and saying they can beat the crap out of the Midwest.

According to a Hitwise, Google owns over 70% of the entire search market. Of course, there’s a significant change between the end of November and the end of August.

2010 Google Yahoo! Bing
2010-11-27 70.10% 15.17% 10.10%
2010-08-28 71.59% 14.28% 9.87%

Does that mean you should forsake Yahoo/Bing now and forever? No, of course not; that’s silly. But until they become a bigger player in the search engine market, focus most of your attention on Google.

Of course, now that Bing has teamed up with Facebook, that is going to be more of a certainty, not a pipe dream. The change from August to November is fairly significant, so Internet marketers may want to keep an eye on Yahoo/Bing’s market share and adjust their search engine optimization efforts accordingly.

How Search Engine Marketing Helps Your Business (A Primer)

Google search results for Erik Deckers

Do you know how search engines can help your business?

Are you hearing new terms like “search engine marketing” and “online marketing,” and wondering if it’s even important? Or do you think that people in your industry aren’t using search engines to find your company, because most of your sales come from offline results?

If you think so, you’d be wrong. Just because you aren’t getting sales through your website doesn’t mean no one in your industry is getting sales that way. It just means you’re missing an important revenue stream.

How big is search engine marketing?

According to a February 2010 SearchEngineLand blog post, Google reports 34,000 searches per second. That works out to 2 million searches per minute, 121 million per hour, 3 billion per day, 88 billion per month.

So if you think that “no one searches for us,” or “our customers don’t Google us,” how do you know? What stats have you looked at to tell you that no one is Googling your site? And if they’re not Googling your site, is it because no one in your industry uses the Internet, or is it because your website lives on page 6 and no one goes that deep into the results? (Hint: It’s the latter.)

To paraphrase Gary Vaynerchuk,

“If you’re not using (Google) because you’re in the camp that thinks it’s stupid, you’re going to lose. It’s as simple as that. It doesn’t matter if you think it’s stupid. It’s free communication, and there’s a crapload of users.”

While Gary was originally talking about Twitter, the idea is still the same. People use Google, and they’re looking for you. The problem is you’ll never know it, because they’re finding your competitors instead.

Compete.com traffic measurement shows need for search engine marketing

Want to see? Go to Compete.com and type in your URL and the URLs of your biggest competitors and see where you rank on web traffic. If you haven’t done much on search engines, you’ll see your competitors pulling down bigger traffic results than you.

Those traffic results equal sales. Even if your competition is only closing 1% of their web traffic, that’s a lot more than you’re closing.

But my site appears higher on Bing than it does Google. Shouldn’t I focus on Bing?

While Bing may be great in some things, and they have cool TV ads, Google is still by far the dominant search engine. They control 71.59% of the total search engine market. Yahoo and Bing own 14.28% and 9.87% respectively.

Bing is even starting to partner with Facebook, and will provide some of their search results over there. But that doesn’t mean they’re going to crush Google. It only means they’re going to eat away at some of their market share.

For marketers, this means you should focus most of your attention on Google right now, because that’s where most of your traffic is going to come from. If you can win some Yahoo/Bing searches, that’s great, but Google is where you should be focusing your attention at the moment. (And if Yahoo/Bing/Facebook ever gives Google a run for their money, you’ll be able to optimize for Bing as well, when the time comes.)

So what does improved SEO mean to me?

Here are a few reasons you need to focus on search engine marketing as part of your marketing efforts:

  • Increased web traffic means increased sales. The more qualified traffic you bring in, the more money you can make.
  • Search engine traffic is easier and more cost effective than traditional marketing. You don’t have to spend as much money on Internet marketing as you do on traditional marketing. The average month’s Internet marketing spend can be a fraction of your marketing spend on radio & TV spots, billboards, print advertising, or trade shows. A basic Internet marketing campaign can cost as little as $2,000 per month. (When I was in the poultry business, our minimum budget for a trade show was $2,000 for a 10×10 booth at a three day event in another state.)
  • You can track Internet marketing through packages like Google Analytics. You can’t track the effectiveness of billboards, broadcast or print ads. Sure, you can count how many calls you get, but do you know how many people saw or heard those ads? What’s the actual percentage of people who called you? With Internet marketing, you can see the who, what, when, where, and how of each customer. You can see which strategies succeed, and focus more energy on those, while dumping those that don’t perform.

What is a search engine marketing campaign worth to you?

Let’s say your biggest competitor gets 5,000 leads per month on their website, and they do a rather poor job of search engine optimization themselves, which means they’re ripe for the picking.

And let’s say some basic SEO and blogging could siphon off just 10% of their traffic. That’s 500 more leads to your site per month.

And let’s say 10% of those leads — 50 people — are truly qualified. They’re not gawkers, not people out for a stroll, but are actual potential buyers and decision makers. You set up a process where people who match your ideal customer are funneled into your system, and the non-qualified customers are funneled out. So your web traffic is up, and you’re getting 50 new actual, solid leads per month.

You’re good at your job, so you close 10% — just 5 people — of those qualified leads. Remember, if they’re qualified, it means they’re very interested in what you sell. You don’t have to convince them to buy what you’ve got, you just have to show them you’re the best.

Let’s say you’ve got a high dollar item, and make $10,000 on a single sale. Closing five of those sales just added $50,000 to your bottom line.

A single sale would have paid for the $2,000 per month investment you just made, and netted you $8,000. But we now have an ROI of 2,500%, which not only paid for the $2,000 per month fee, but got you enough money to hire someone to handle the new workload (and you just earned it in a single month).Line graph

Admittedly, these are some hypothetical numbers, but you see my point. If you want to get an idea of what search engine marketing can do for you, do some basic research:

  1. Find out who the leader in your industry is.
  2. Use Compete.com to figure out your web traffic versus theirs.
  3. Then figure out how it would improve your bottom line if you could take just 10% of their traffic, and close 10% of those new leads.

Once you know this, don’t worry about how much an Internet marketing program will cost. Worry about how much it’s costing you by not doing it. If you were our hypothetical business, the old school methods are costing you $50,000 per month.

And one day, they’re going to cost you a lot more, because one day, your competitor is going to figure out how to do this stuff for themselves.

Google Search Knows Where You Are. MWAHAHAHA!!

Google knows where you are.

When you do a search on Google for something you typically would find locally, say a plumber, a real estate agent, a butcher shop, have you ever noticed that Google only gives you the results that are in your city? If you live in Omaha, Nebraska, they won’t tell you about the plumber in Aiken, South Carolina. Your plumber results are all right there in Omaha.

This happens because Google has been focusing on local search results for a few years. Basically, they look at your IP address of your computer or your mobile phone, and deliver the search results based on that location. So if you’re in downtown Indianapolis, and you’re looking for an independent coffee shop, it’s going to show you the coffee shops that are located near you.

Screenshot of Google Map of Downtown Indianapolis Coffeeshops

Surprisingly, there were no Starbucks listed. Does Google know I prefer indie shops?

What does Google Local Search mean for marketers?

There are a few lessons we can take from this.

  • In his post on Google Instant, Chris Penn says marketers need to take advantage of Google Places, the local listing service Google gives. In Google Places, you can put in your address, business hours, your map location, website, whether you take credit cards, etc.
  • Second, you can use local domains — IndianapolisCarpetCleaning.com, CincinnatiCarpetCleaning.com — to gain higher search rankings. Google looks first and foremost at your domain name to see what your site is about. A URL like IndianapolisCarpetCleaning.com is going to rank much higher in Google’s local search than “SidCleansYourCarpet.com.
  • Third, use fully optimized microsites to point back to your main site. Stick one page on each local domain that uses the SEO techniques, like keywords in the title, first four words of body text, in the alt tags of the photos, and in the hyperlinks. Point all links back to your own site, stick a phone number on there, and a big button that visitors can use to request a quote, get in touch with you, or get more information. (And that button also needs to lead back to your site.) You’ll not only get some SEO juice out of that for your own site, you may find that your microsite is ranking high on its own, bringing customers in that way.

Google’s focus on local search has been a boon to marketers everywhere, but they’re not all taking advantage of it. So if you’re trying to win local search for your business, figure out how to take full advantage of Google Places and Google’s local search results.

(Hat tip to Chris Penn of Marketing Over Coffee podcast for talking about this on his own blog. And special thanks to MOC for mentioning the Social Media 40 OVER 40 list on their most recent podcast.)

Facebook is NOT a Google Killer

“Nobody Googles,” said the tweet.

“Huh?” I said, shaking my head, making sure I wasn’t imagining things.

“Nobody Googles,” it still said. I was reading a live Twitter stream from a conference I was going to visit later, and the keynote speaker said that, at least for his industry, nobody Googles to try to find people in his job. (I don’t want to pick on the guy, so I won’t say who he is, or what industry he works in.)

I caught up with the guy later at the conference, before I was supposed to speak.

“What are you talking about? Google reports 34,000 searches per second. That works out to 3 BILLION searches a day. How is that ‘nobody?’”

“For my particular industry, according to a study we have, 3% of the respondents found [this job/title] on Google, but 64% found them through their sphere of influence — referrals from friends, Facebook, and social networks.”

That made sense. That particular job is one that is usually found through referral, and not search. There’s trust involved, after all.

“But, that doesn’t mean NOBODY Googles,” I said. “Ten million people search each month for [a commonly-used phrase] in your industry. That’s not ‘nobody.’”

“That’s not the point,” said the guy. “The point is social search is going to replace Google. In fact, Google is going to be gone in five years, because everyone will be searching Facebook and social media for information.” He believed that Facebook was going to kill Google. Not just for his industry, but all around the world.

The long and short of his assertion is that Facebook will be able to answer all my questions via social search, including questions like “Did the Ancient Greeks really burn their boats before a battle?” or “What year was Nils Bohr born?” (Yes, and 1885).

Sure, social search is going to be good for a lot of things. Where is a good place to eat in Cincinnati? Should I go see the new Harry Potter movie or wait for the DVD? Does anyone have extra tickets to Dave Matthews Band? Think of social search as “emotional search.” Things that go to my pursuit of happiness would be emotional search.

But compare that to “intellectual search,” which we use Google for now, like Nils Bohr’s birthday (October 7, 1885). Sure, some of my Facebook friends might know that. But — and this is a big but — that assumes that the friends who know when Nils Bohr was born are actually looking at Facebook during the time that I ask it. If they’re not looking at it, and my question whizzes past them in their news stream, I’ll never get the answer.

In the meantime, Google, Yahoo, and Bing are all there for me, 24/7. They’re here for me at 11:45 pm (as I write this) when I have to actually find out when he was born. It took 3 seconds, thanks to the new Google Instant search. But a similar query on Facebook was less than helpful: one friend’s answer arrived within 3 minutes — “October something, late 1800′s???” Someone else responded with the correct answer after about 7 minutes, but she admitted she had to look it up. On Google.

In other words, Google knows Nils Bohr’s birthday in 3 seconds. My friends, at 11:45 pm, do not. So what do I do if I need to search out information at 2:00 in the morning, and my friends are all asleep? What if I want to know the symptoms of pneumonia in children, but Google is dead, gone and buried by Facebook’s social search?

Ain’t gonna happen. Google may have just been beaten by Facebook for Time on Site for August, but we’re talking a very small margin — about 2 million minutes. A very small margin of victory for Facebook does not signal a death knell for Google any more than an Indy Car driver getting beat by .001 seconds means he should retire from racing.

I don’t want to be a Google cheerleader, because it’s not like I get anything out of it (attention Google: I wear a XXL t-shirt, and I’m sure you guys can find my address in your giant database. Also, I like Morton’s Steakhouse, if you’re sending out gift cards). But when someone says something rather outrageous like “traditional search will be gone in five years and replaced by Facebook,” I have to call bullshit. Because that’s not going to happen.

3 Reasons and 6 Steps To Keep Your Microsites

Sean X Cummings, the director of marketing for Ask.com, made a rather bold, but completely wrong*, argument in his recent post “3 Reasons To Ditch Your Microsites.”A magnifying glass Cummings said that companies should ditch their microsites because they are “advanced brochureware” and a sure sign that a marketing agency “does not get it.”

(*It’s entirely possible Sean and I are using the same word for two very different things. I’ve been calling one-page sites on unique URLs “microsites.” The following is based on my usage of this term.)

Actually, microsites serve a very important purpose to web marketers. Here are the three reasons you need to keep them:

1) Microsites boost search engine optimization.
2) Microsites improve your SEO.
3) Microsites make your SEO better than your competitor’s.

Microsites are not for marketing, not for branding, not to participating in the conversation. Once you build them, you don’t do a single thing with them.

The proper way to use a microsite

Let’s say you own a carpet cleaning service in Kalamazoo, Michigan. You also serve other areas, like Grand Rapids, Holland, and Battle Creek. You’ve already checked, and CarpetCleaning.com is already taken, but you own Cleanest-Michigan-Carpets.com (mostly because you listened to your brother-in-law, and he’s an idiot).

But you also know that:

  • Yellow Pages usage is going down, while search engine usage is going up.
  • Rather than pull out the phone book, people would rather Google something.
  • Local search engine optimization wins local search (and carpet cleaning is definitely a local business).
  • Search engines love keywords in a domain name.

Here’s how to use microsites properly:

1) Buy domains for KalamazooCarpetCleaning.com, GrandRapidsCarpetCleaning.com, etc. This tells the search engines that your sites are about carpet cleaning in Kalamazoo, Grand Rapids, Holland, and Battle Creek, and nothing else. Those are also your keywords for each site, and you will use those 3 – 4 words, in order, without exception (i.e. not “Carpet cleaning in Kalamazoo”).

2) Optimize the bejeezus out of each microsite.

  • Put the keywords at the start of the page title: e.g. “Holland Carpet Cleaning for Residential and Commercial Jobs” and “Kalamazoo Carpet Cleaning by John Smith.”
  • Put the keywords in the first 4 words of the body copy. This may be awkward, but it needs to be done.
  • Have no more than 2% keyword density (2 keywords or phrases per 100 words). SEO experts are still debating this, but 2% is a safe number.
  • Include photos of you cleaning carpets, and use the keywords in the alt tags. “This is John, working hard for a Battle Creek carpet cleaning customer.”
  • Use only the keywords in hyperlinks that lead back to your main site. “Find more information about Grand Rapids Carpet Cleaning on our website.” Don’t use any other words in those links. Put 2 -3 links back to your site.

3) Install a WordPress.org site on each page. Not because you need WordPress’ amazing functionality, but because it’s free, and let’s you create one front page. You can add more if you want, but you need at least one page. (You could expand each site later by writing blog posts about your keywords — see #2 — but that’s pretty involved. Save this as a last resort for when your idiot brother-in-law opens his own carpet cleaning business.)

4) Make it look pretty. A man is sitting in his living room wearing nothing but his underwear and a hat. A friend stops by to visit, and asks about the man’s outfit. “I’m in my underwear, because no one ever comes to visit me,” says the man. “Then why are you wearing the hat?” asks the friend. “Oh, because someone might come,” says the man. Put a hat on the site — download a free template — because someone might visit it.

5) Write strong, persuasive copy: If people come to visit, you need to give them a reason to click through to your main website. Don’t put up crappy copy just to game the search engines. Create well-written copy that explains what you do, how well you do it, and includes a call to action. Make significant changes to the text for all four sites, so they’re not identical or even nearly identical.

6) All links must point back to your main site: They should not point to any other site anywhere on the Internet. Ever. With one exception. Create links to the other sites under a small section that says “we also offer carpet cleaning services in other Michigan cities.” Then use the exact keywords and link to each of the other sites. These backlinks between the microsites and to your main site will boost your search engine ranking.

Here’s what will happen (more or less): The search engine spiders will visit each site and say “Hmm, this site appears to be about Kalamazoo Carpet Cleaning. Let’s make sure.” It will do a quick check, and confirm — based on your domain name, title tag, first 4 words, keyword density, and alt tags — that, “by God, this IS a site about Kalamazoo Carpet Cleaning! And it has everything we like, so it must be important. Let’s see where these links go.”

The spiders will follow the links back to your main site (hence, the name “backlinks”), and conclude, “if those really well-done sites point back to this site, and this site does carpet cleaning in all these cities, then this carpet cleaning site must be really important!”

Then, when people do a quick search for carpet cleaning in one of those cities, your main site will come up first.

That is how you properly use a microsite. No brochureware, no moving the brand, none of that marketing crap, just pure SEO goodness with trackable, measurable results. If your marketing agency ever suggests it for anything other than SEO, tell them Sean X Cummings would like a word with them.

Photo credit: Auntie P (Flickr)