I was at a Rainmakers meeting last night, when my friend Lorraine Ball was the guest speaker. She spoke about the local business economy and the importance of supporting local businesses, especially if you’re in a small business yourself.
Lorraine talked about when Rainmakers first started, they had their favorite local special coffee shop at the corner of 86th & Keystone. The owner, Malcolm, was even a Rainmaker, so it made sense that they would all meet there. Since they didn’t have offices, that became their de facto office. If you wanted to find Tony Scelzo, Lorraine, or any of the other Rainmakers, you didn’t call them, you drove there. Until one day, Lorraine showed up at the shop, and found that it was closed down.
Although there are a lot of reasons and suppositions about why it happened, the simple fact is that Malcolm just wasn’t getting enough local support from local customers. The Rainmakers made up about 40% of his business, but at the time, they only numbered about 100. You can’t run a successful coffee shop on 250 people.
Now, Rainmakers has reached 1600 members. They’re having one-on-ones and entrepreneur meetings galore, at a variety of coffee shops all over the city. Unfortunately, most of these places tend to be at a nearby Starbucks, and not a local coffee shop like Malcolm’s.
Our local economy is built on local business, not on national business. Local coffee shops, local supermarkets, local hardware stores bring in money to our city and state; Starbucks, Wal-Mart, and Lowe’s don’t.
In fact, out of every dollar you spend at a local business, 40 cents of it stays in the community. When you spend a dollar at the big chain stores, 13 cents stays in the local economy. And that’s usually in the form of salaries, which are then spent on coffee, food, and home items. . . from Starbucks, Wal-Mart, and Lowes.
In other words, if you want to grow your local economy, patronize local restaurants, coffee shops, and stores whenever possible.
As a small business owner and networking fiend, I have had more than my share of one-on-ones in coffee shops. I’ve personally drunk enough copy to float a battleship and put Juan Valdez’s kids through Harvard Business School. And I’ve tried to do it whenever possible at any of my favorite local shops. I avoid Starbucks whenever possible (although there are times it’s just unavoidable).
I have my favorites, and I often tell people about “the two best coffees in the city,” both of which roast their beans locally, rather than buying them from somewhere else. I visit Hubbard & Cravens in Broad Ripple several times a week, and can often count on bumping into people I know, including several Rainmakers, fellow writers, and other social media luminaries. It’s sort of like Cheers for the networking set.
Now, one of my own favorites (and Doug Karr’s home away from home), the Bean Cup, is closing down. It’s the fourth or fifth closing that I can think of since I moved here three-and-a-half years ago. Why? Because more people are concerned about buying coffee with an image, not supporting their local shops.
Here’s the bottom line: if you’re a local business owner or entrepreneur, and you expect people to support your business, it’s important that you support your local community. If you’re a local entrepreneur, and hold most of your meetings in a Starbucks, then does that mean I don’t have to support you? It seems rather odd that people who depend on a local customer base do their business in a national chain that only gives $.13 back to our community.
“Until Starbucks starts sending me checks from Seattle,” said Lorraine, “I’m not going to patronize them.”
Here’s my challenge: if you meet with clients, partners, and vendors at coffee shops, forgo Big Corporate Coffee and visit a local shop instead. Be brave, be bold, be daring. Try something new for once, try something that’s not bitter and over-roasted, and see if you can find a new favorite coffee shop. And if you’re in the leadership of a networking organization geared toward local businesses, I think it’s especially important that you be a role model in this. Stop visiting coffee shops that don’t support our mission of “Be more, serve more” and “SHARE” and hold your meetings in the ones that do.
If you’re not sure where to find one, check out the Indy Indie Coffee shop map Doug Karr and I created. It’s an up-to-date Google map of all the local coffee shops in Central Indiana. Visit the map, zoom in to your neighborhood, and pick a shop in your area. Start holding your meetings at these locations and become a regular. Take advantage of their free wifi, better tasting coffee, and strong sense of community.
If we’re going to rebuild our local economy, it’s not going to happen by eating at big chain restaurants, drinking big chain coffee, or buying big chain groceries. It’s going to happen by visiting local coffee shops, buying from a local hardware store, and even going to local supermarkets and farmers markets.
And if you want to know what the two best coffees in Indianapolis are, send me an email and I’ll share my favorites with you. I’ll also tell you where to find the best brownies, best atmosphere, and best owners.
Photo: Me. That’s Karla & Ashley, two of the fine baristas at one of my favorite coffee shops.
About the Author: Erik Deckers
Erik is the VP of Operations & Creative Services for Pro Blog Service. He has been blogging since 1998, and has been a published writer for more than 22 years. He has written humor newspaper columns, business articles, radio and stage plays, and is currently working on a novel. He helped write Twitter Marketing for Dummies, and is writing two other books on social media and networking. Erik frequently speaks on blogging and social media.
Tags: coffee, Indianapolis, local economy, networking, Rainmakers
Posted in Opinion | View Comments
Wednesday, September 23rd, 2009
I have a good friend who I worked with when I was at the Indiana State Department of Health a few years ago.
“I have never had to apply for a job since my first one,” he told me. “I’ve been asked to come work for my new employer every time.”
Michael was in his late 40s at the time. I was staggered by what that actually meant: he had networked his way into every single job he had held since he was 26. No job search, no cattle calls at Monster.com or CareerBuilder.com, no mailing out résumés. He got his job based on who he knew, not based on killing hundreds of trees to put his résumé into the hands of people he didn’t know.
I’m surprised at the number of people, especially those in corporations, who look down on networking as “the thing the sales guys do” or “that’s just for marketing.” They think it’s unimportant, that everything they need for their job and personal development are found under one roof.
Then the bottom falls out, and they’re suddenly unemployed.
“Not a problem,” they think. “I’ll just reach out to my vast network and something will come up for me.”
Problem is, their vast network turns out to be all their Mafia Wars friends on Facebook, and their former colleagues at their last job.
Uh-oh.
“What about Bill?” they think. “He got a new job not too long ago. I’ll call him.”
Problem is, “not too long ago” turned out to be three years ago, and you can’t even find his phone number.
“Oh crap, I need to start networking,” they think. They start hitting LinkedIn and Smaller Indiana in a panic, trying to reach out to people they met at a conference last year and never kept in touch with, hoping to find that important, high-paying job they need.
That’s when they realize, the time to start networking was a year or two ago, not the day after they lose your job.
Most small business owners and entrepreneurs get this. They’re handling the sales, marketing, HR, finance, bookkeeping, and R&D function of their company, and networking is one of those things that are automatically understood. They attend the networking events and organizations, like Rainmakers, that will make a difference in their business.
But it seems that most of corporate America hasn’t gotten the message that you’re only as good as the people you surround yourself with. And if the only people you’re surrounding yourself with are from work, you’re never going to rise above that level of performance.
If you want to grow personally and professionally, you need to meet other people from other companies, in other industries, and even in other careers. Step outside your comfort zone, leave your cubicle or your office, just once a month, and see who else is out there. See if there are other people in your profession or your area who can make a valuable contribution to your growth and development.
Find a networking organization, like Confluence, you can be a part of, even if it’s only once a month for a couple hours at a time. (Full disclosure: I’m the president of Confluence.) Join the board of a nonprofit organization, and rub elbows with other high-powered corporate professionals. Volunteer with a community group. Join a trade association for your profession. Or join one for the profession you’d like to have.
Otherwise, you’re going to find yourself in need of a vast network of friends and professional colleagues, and you’ll realize that you’re going to spend the next several months building that network, instead of actually using it.
And by then, it will be too late.
About the Author: Erik Deckers
Erik is the VP of Operations & Creative Services for Pro Blog Service. He has been blogging since 1998, and has been a published writer for more than 22 years. He has written humor newspaper columns, business articles, radio and stage plays, and is currently working on a novel. He helped write Twitter Marketing for Dummies, and is writing two other books on social media and networking. Erik frequently speaks on blogging and social media.
Tags: BNI, Confluence, networking, Rainmakers
Posted in Social Networks | View Comments
Friday, September 11th, 2009
Are people too plugged in to get out in the real world? Would you rather talk to people from your computer or face to face? Can you learn more about a person in 140 characters, or by playing Mafia Wars with them?
Beth Brody recently asked whether online networking was replacing offline networking in her “Lessons Learned” blog.
She wondered, did online networking kill an organization that boasted hundreds of members just 15 years ago? When Brody first started as a self-employed PR flak, she joined the New Jersey Communications, Advertising and Marketing Association, they had hundreds of members in the 1990s. They’re about to fold completely today.
While Brody said online networking may have drawn members away from real world meetings, NJ CAMA made the mistake of holding monthly lunch meetings, even though people didn’t have time to leave the office for a long lunch.
Bill Petzinger, president of NJ CAMA said,
“Online networking has impacted offline networking groups. For example, one reason attendance went down considerably at NJ CAMA’s monthly networking events was folks couldn’t commit to a three-hour event when you factor in travel. Most individuals prefer to network online because they can accomplish more in a few hours spread out over a week at their convenience versus what may take months. Offline groups can’t compete with the efficiency of online networking. That said, you still need face-to-face networking, which is vital. So offline networking still has its benefits. I think the most successful networking groups are those that have the right balance of online networking and off.”
Can we blame online networking for an offline networking’s group demise? Is there a direct cause-and-effect relationship between online surges and offline declines?
Sure, online networking is convenient, but I don’t believe it’s taking the place of people meeting face to face. I’ve organized tweetups, attend nearly every N-thousandth member party of Smaller Indiana (we’re celebrating the 7,000th member on Thursday, September 17th, 5:30 at the Rathskeller Restaurant in Indianapolis).
If anything, online is increasing offline relationships.
I can count to a large number of relationships that started online, and have developed into strong offline relationships.
- I met both Kyle Lacy and Doug Karr because of Smaller Indiana. (I even helped Kyle write his book, Twitter Marketing for Dummies — an opportunity that came about because of our friendship).
- I reconnected with Big Joe Clark, a certified financial planner and media darling for MSNBC and Fox Business, a kid I went to elementary school with.
- I even became an owner of Pro Blog Service after first joining the company as an employee. I got the job because Mike Seidle saw my work on Smaller Indiana. (And it turns out we grew up in the same city and went to Ball State University at the same time, but never knew each other. We met online instead).
Would I have gotten these opportunities or connected with these people without an online network? Never.
These relationships, and many more, came about strictly because of an online contact first.
But what nurtured these relationships? A whoooole lot of offline relationship building.
And that’s where the NJ CAMA and other failing organizations are having problems. While NJ CAMA may have made a mistake with long lunches every month, the members are more to blame for not putting a priority on NJ CAMA. People get busy, so they don’t put the effort into their organizations or relationships that gave them the opportunities they have, and six months later, they wonder why they’re not getting the opportunities they used to have.
I can’t point fingers at anyone without having three fingers point back at me. I used to be a regular attender of Rainmakers meetings, a networking organization for small businesses and entrepreneurs here in Indiana. I used to go to 6 or 7 meetings a month (out of a possible 35 at the time). Now, I’m lucky if I make 2 or 3.
Online networking hasn’t kept me away. Rather it’s the priority I give to Rainmakers compared to my workload, and the need to keep clients happy. Obviously getting work done and making money is more important than going to a meeting. I figure I can always make another meeting — we’ve got 41 of them in Indiana now — or go next month. But next month rolls around, and I have the same problem.
I think this is what has happened to NJ CAMA and the other organizations. We’re not getting enough of a reason to continue to go. I don’t have a reason to make Rainmakers a top priority, and I would bet the members of NJ CAMA don’t have a reason to take the extra time for a 2 hour lunch (3 hours with travel time).
While online networking has many faults, killing offline relationships isn’t one of them. If anything online enhances offline, it doesn’t replace it. You can maintain contacts and open communication with people you would rarely, if ever, talk to otherwise.
About the Author: Erik Deckers
Erik is the VP of Operations & Creative Services for Pro Blog Service. He has been blogging since 1998, and has been a published writer for more than 22 years. He has written humor newspaper columns, business articles, radio and stage plays, and is currently working on a novel. He helped write Twitter Marketing for Dummies, and is writing two other books on social media and networking. Erik frequently speaks on blogging and social media.
Tags: Beth Brody, Rainmakers, Social Media, social networking
Posted in Opinion, Social Media, Social Networks | View Comments