The persuasion theory behind celebrity endorsements is the same theory behind Google’s new social media search.

It’s called Balance Theory, and when you understand the essence of it, you start to understand why Google is putting so much stock into Google+. And how Google+ can enhance your own search experience.

Balance Theory and Celebrity Endorsements

Without getting into all the scientific language we used when I was in graduate school, balance theory basically says this:

• I like Celebrity A.
• Celebrity A likes Product B.
• That means I should like (and buy) Product B as well.

(Fellow philosophy majors will also recognize this as the 2 premises/1 conclusion logical construction.)

In other words, I like Eminem. Eminem likes Chrysler. Therefore, I should also like Chrysler. (The danger is that if I don’t like Celebrity A, I’ll purposely not like Product B just to restore that balance. It’s why a lot of sponsors drop celebrities who get into trouble.)

This is what marketers are counting on when they put a celebrity’s name and face on a product or company. It’s why Eminem is schlepping Chrysler on the Super Bowl. It’s why Reebok is clamoring for contracts with the NFL. It’s why Nike puts famous basketball players on its shoes.

This is the same basic idea that goes into Google’s personalized “My World” search results. If you’ve used Google lately, you’ve noticed that a lot of your friends are appearing in those results. That’s because Google is relying on Balance Theory to help improve your search results. (Maybe not intentionally, but that’s what’s at play here.)

Here’s what they’re doing with it:

• I like Douglas Karr.
• Douglas Karr has talked about corporate blogging.
• That means I should check out what Douglas has said about corporate blogging.

And if I like what Google has shown me, I’ll continue to use Google.

These are the PERSONAL results for "corporate blogging." But that is not really Jason Falls in the 2nd picture from the left.

How Can You Use Balance Theory in Search Engine Optimization?

If you’re building your personal brand, or you’re doing social media marketing for your company, the best way to use Balance Theory for your search engine optimization is to use Google+, and develop relationships with key decision makers at the companies you want to do business with.

• Connect with the decision makers at the companies you’re trying to reach.
• Write blog posts about the key areas and problems they’re dealing with at their company. You can find that out just by paying attention to their conversations on LinkedIn, Twitter, and Google+.
• Continue to share important articles with them related to those same areas and problems. (This is all part of that “be a valuable resource” stuff we’ve talked about before.)

Then, as these people search for those particular keywords, your blog posts and your articles will rise to the top of their search engine results page. End result? “Hmm, this person seems to know an awful lot about this topic. I wonder what else they can help me with?”

However, this is not a reason to connect with everyone you can find on Google+ or to spam the bejeezus out of them with all kinds of articles and blog posts. You do that, and you’ll most certainly be blocked and ignored by everyone you’re trying to reach. Just write about what you want to write about at an acceptable pace, and connect with a reasonable number of people on a level that doesn’t seem creepy, desperate, or spammy.

With a little effort and just by following some common sense, you can use the Balance Theory — something usually only used by marketers with millions to spend — to start winning higher search engine rankings on your chosen keywords.

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The news that Twitter just bought TweetDeck for a reported $50 million has me a little worried, because Twitter has a history of killing its acquisitions, sort of like Lennie and soft things in Of Mice and Men.

It got worse after Mrinal Desai gave his five reasons why they were going to do it. It made me wonder, would Twitter really spend $50 million to kill a program that makes Twitter work better than their clunky interface?

If they were smart, Twitter would use TweetDeck as a way to win new users, not kill it to force people to use Twitter.com.

I use TweetDeck to keep up with different groups of people, making my Twitter stream easier to manage and follow.

TweetDeck makes using Twitter easy

I don’t know how many people I’ve talked to who didn’t get Twitter. They stared at Twitter.com and tried to keep up with the 50 people they were following. “Everything keeps going by so fast, I can’t even read it all.” TweetDeck lets you divide your Twitter stream into columns, either based on search terms or groups of people, and tweets are easier to read and follow.

Twitter.com is about as clunky as an old Edsel with square wheels, and is a pain to use. I hate having to click to see different tabs If they want people to use Twitter, they’ll keep TweetDeck around.

Twitter can feed ads into TweetDeck more easily.

Imagine if you’re forced to use Twitter.com for your Twitter stream. My tweets go by so fast on there, I’ll get a couple hundred in 10 minutes. If Twitter wants to slip in an ad, it will be easier for me to miss. While Twitter may be able to sell ads based on how often they’re served, “served” does not equal “seen.”

TweetDeck, on the other hand, makes it easier to see the ads. If I have a hashtag search column up while I’m watching a Colts game, I am more likely to see an ad that is not only slipped into that stream, but it can be targeted to me because I’m talking about the Colts. There are already enough bot programmers in the world, Twitter should be able to figure out how to serve targeted ads to people based on their conversations, and should be able to slide them into searches and lists that meet certain requirements.

For example, put a sporting goods ad in a sports hashtag discussion. Slide a restaurant ad in any list labeled with a city name, or even based on a conference hashtag.

TweetDeck is Just Awesome

I like TweetDeck for any number of reasons (to be fair, there are plenty of people who think HootSuite and Seesmic are awesome too. They’re wrong, but I support their beliefs.).

• TweetDeck lets me communicate with my Facebook, LinkedIn, and FourSquare accounts.
• I can support more than one Twitter account, which is important since I manage Twitter accounts for several clients.
• It lets me view pictures and watch videos in little pop-up windows, rather than just visiting the original website.
• I can schedule tweets for any minute, not in 5 minute increments like HootSuite used to do (they changed it, but when I had to make the decision, HootSuite was still only doing 10:15, 10:20 etc.)

There are a lot of Twitter clients out there. If they want to kill any apps, they need to look at some of the smaller ones that don’t do very much and kill them instead. It would clean up the market a bit, it would prevent future problems by saving them from accessibility and interface problems, and could give them a preferred client to send people to in order to help them use Twitter better.

My hope is that Twitter is taking all of this into account, and will keep TweetDeck as the official Twitter client. If not, I’m hanging on to mine as long as I can, and will use it for as long as it can send and receive tweets.

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As an Indianapolis 500 blogger, I occasionally get news from the folks at Indy Car and the Indianapolis Motor Speedway (although they’re part of the same family, Indy Car is the governing body of the sport of Indy Car racing, and the IMS is the track the Indianapolis 500 is held on).

Anyway, I got something yesterday that caught my professional eye: the IMS President & CEO Jeff Belskus is going to start video blogging as a way to reach Indy 500 fans.

This is a rather bold step for the venerable institution, which will celebrate the 100th anniversary of the Indianapolis 500 in 2011. I mean, it wasn’t until 2009 that they invited bloggers to the media center (giving some of us the recognition and confirmation that what we do is still journalism, even if it’s niche journalism or citizen journalism).

Fans are asked to post any questions, comments, or ideas for Belskus (along with their name and hometown) at the Indianapolis Motor Speedway blog.

While Belskus probably won’t do the customized Old Spice Guy YouTube videos, which included a pretty damn awesome marriage proposal — although if he did, I would become a lifelong fan of Jeff Belskus — I can see him doing shout outs to fans who took the time to ask a question. This kind of personalization can only further cement the relationship between fan and sport. Imagine how much more you would love your favorite team if they gave you special recognition, even once, during a game, match, or race.

Imagine hearing on a TV broadcast, “The Indianapolis Colts would like to personally thank Casey Mullins for the great comments and tweets during the game against the Giants last week. We appreciate your support.” How would you feel, especially if your name was Casey Mullins, if your favorite or even semi-favorite team did that for you? Wouldn’t you want to support the team even more?

Whether that’s the intention of Belskus and the IMS, that could be the side benefit: increased fan loyalty, increased participation in this growing communication channel, all for the price of taking 30 – 60 minutes to shoot 10 – 20 one-off videos with a Flip cam (or knowing the IMS and their technology, a kick-ass digital video camera that any self-respecting video production company would give their right arm to have).

So I’ll be interested to see what the IMS comes up with over the next few months with this experiment. I hope they can give it them time and energy a project like this deserves. The investment is minimal, since they already have the staff and expertise to do it, and the ROI should be huge.

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Email is NOT going away.

South African blogger Arthur Charles Van Wyk thinks Facebook’s COO Sheryl Sandbergis just a bit crazy when she says that email is going to die off, because only 11% of teens are using email these days. (You can watch the video below.)

Email is not obsolete. Not yet, anyway.

The premise is an interesting one: if you want to figure out what kind of consumer technology we’ll be using in several years, look at what the teens are using right now. And the teens aren’t using email, they’re using SMS on cell phones, or they’re using social networks like Facebook.

Does this mean that we will all write in text speak? Will sexting become an appropriate form of communication?

I don’t care what anyone says. Email is not, NOT NOT going to die off. Here are 5 reasons email is not going away:

1. Email is widely used in the business world. We’ve got so many companies using it, it’s never going to be dislodged, at least not in my lifetime. Until someone finds an easier way to transfer large documents and files only to specific individuals, it’s going to be the communication tool of choice. Can you see corporations — many of whom were reluctant to start letting people get email addresses and Internet access in the first place — dropping a tool that they fought against adopting? They’re still using fax machines, for God’s sake! So, sure teenagers aren’t using it now, but wait until they get assimilated into the corporate collective. They’ll be forced to use it whether they want to or not.
2. How do you get notified when you get a new friend, get tagged in a photo, have someone comment on your status update? Right now it’s by email. Do you really want your phone to buzz every time someone wants to be your Farmville friend on Facebook, or responds to someone else’s status update? While everyone likes their mobile phones, getting buzzed by an abundance of social network messages is going to get tiresome.
3. Our mobile phones can only hold so many texts. I have emails from 5 years ago that I still need to keep, but I can’t say the same for text messages. But if I did what happens if my cell phone gets too full? And then what if I lose it? Sure, those things can be saved in the cloud, but that’s where my email messages are anyway. Plus, my emails are easier to organize and search for.
4. Mobile phones and text messages are not ideal for important communications. While email may be less formal than, say, a certified letter, it’s more formal than a text message. What kind of damage are you doing to your personal brand if you tell a potential employer, “just text me,” especially if you’re someone who got a cell number that spells a naughty word? Or what if you got a job offer (or didn’t)? Do you want to get “Dude, u r not hired. Sry. Better luck nxt time” from an employer? Communicating with people who will be important to your life needs to be done in a way that’s more dignified than a cell phone.
5. Email is free, text messaging is not. I have to pay $10 every month to get unlimited texting, but my Gmail account is free. Admittedly neither cell phones nor computers are in every home in this country, but while text messages still cost money — even though they cost the cell carriers nothing to send (don’t get me started on that!) — it’s going to be a barrier for people to adopt it wholesale around the country

Email may not be the communication tool of choice, but it’s not going anywhere. And while SMS will become more prevalent in this country, I don’t believe it’s going to kill email, and I think people who say so are doing it for shock. We haven’t even killed postal mail, and yet the hip thing to do is to declare the death of free mail?

Kill off postal mail first, and then I’m more likely to believe you.

Photo credit: Jparise (Flickr)

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Years ago, I had a chance to hear one of the Philadelphia 76ers speak about how he became a professional ballplayer. Now, I couldn’t tell you who the guy was even if he walked up to me today. But one thing he said always stuck with me.

When he practiced shooting the ball, he was always intentional when he practiced. When he practiced his shooting, he didn’t screw around. He didn’t goof off, and he didn’t take shots he wouldn’t normally take. He wasn’t a sky-hook shooter, so he didn’t shoot Kareem Abdul-Jabbar’s famous shot. He didn’t do backward shots or trick shots. In short, every practice shot he took was a real shot.

“I don’t shoot these shots in a game, so I don’t waste my time practicing them.”

It’s the same for writing: if you want to get good at it, you have to be intentional with it. (Actually, this is true for getting good at anything, but I’m a writer, so I’ll stick with what I know.)

What does that mean? Writing is one of the most intentional activities we can do. It’s not like shooting trick shots in basketball, or going for a slow leisurely ride instead of a training ride on your bike. You’re either writing or you’re not, right?

Actually, no, you can even screw around when you’re writing. It’s in your attitude, rather than your subject matter. It’s reading when you should be writing (and no, “I’m doing research” doesn’t count). You can be just as intentional writing an email as you are a novel, or writing a comedy sketch as you are a marketing piece. It doesn’t matter where, when, or how you do it. Chris Brogan will write wherever he can find the time. And I carry my laptop and a Moleskine wherever I go.

How do I write with intention?

When I’m writing, I always have three questions in the back of my mind.

• Is that the best word I can use? Is this conveying the right impact, drama, or humor? Dave Barry would take hours to write a single humor column, sometimes struggling with choosing which word carried the best impact for a joke. I’ll sometimes hit Thesaurus.com to find a good word.
• Did I set this up for the best possible impact? In humor, setup is crucial for a joke to be funny. You can have the best punchline in the world, but if you tank the setup, the whole joke fails. It’s true for every other kind of writing too. This blog post, a marketing brochure, a speech, anything. If you want to have impact, you have to set the reader up for it.
• How can I make this better? I edit everything. Even my emails get edited before I send them out. But I’m not always looking for punctuation errors or typos. I’m looking to make sure I’m satisfied with everything I’ve written. It usually works best if I can leave something for a couple hours, overnight is even better, and a week is a rare luxury. I have even edited some of my humor blog posts six months after I published them.

Becoming a good writer doesn’t mean taking all kinds of classes, or writing in your very special notebook with your very special pen in your very favorite coffee shop (just don’t tell my wife that; I use it as an excuse to get out of the house sometimes). It’s a matter of focusing on the task at hand and casting an eye at how you can improve. Not just the piece you’re writing, but future work you’re going to do.

Do you suck at dialog? Work on improving the dialog for the next piece you write. Then use that new level of competency as your starting point for the next time, and try to improve from that. Frankly, I used to suck at dialog, so I worked on it for months and even years. Now, unfortunately, my narration and scene description are less-than-acceptable, and I have to really focus on those.

But by writing my narration with my three questions, I’ll be able to improve my descriptions, so I can spend less time writing and more time sitting on a beach, drinking little umbrella drinks, served by. . . some kind of. . . woman wearing a dress that she bought at one of those. . . dress selling places.

Dammit!

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If you want to add some life to your writing, to give it breath and a heartbeat, use metaphors. They’re the lifeblood of any vibrant, vivid writing, whether it’s fiction or nonfiction.

I’ve been using metaphors in my writing with great success over the last several years. It marks a significant improvement in the quality of my writing, and I’ve garnered more and better opportunities. Whether there’s a connection between the two, I don’t know.

I’m a big fan of metaphors, and I like them better than similes. From the Greek, metaphora means to transfer or to carry over. It basically carries a comparison from one idea or item to another.

There is one difference between metaphors and similes: similes use the words like or as in them, metaphors do not.

Similes

• Life is like a box of chocolates. (Forrest Gump
• There was a great shout like the roaring of an airplane.
• Similes are like metaphors, but only weaker.

Metaphors

• All the world’s a stage. (Shakespeare)
• Strength and dignity are her clothing. And she smiles at the future. (Proverbs 31:25)
• “Men’s words are bullets, that their enemies take up and make use of against them.” (George Savile, Maxims of State)

I don’t like similes. They’re weak. They’re the pencil-necked milksop of literary devices. They say things are similar, but not quite that item. Life is like a box of chocolates, but not really.

Take a look at the last metaphor example: “Men’s words are bullets.” That’s a powerful phrase. It doesn’t say they’re like bullets, that they remind people of bullets, or “words can hurt people sort of like bullets can hurt people.” That’s just smarmy, wishy-washy pap.

“Men’s words are bullets,” on the other hand, makes you feel the the emotional damage that can be done by words, feeling the piercing, crashing power of a bullet fired from a large gun.

If you want to make your writing more powerful and add more life to your words, sprinkle some metaphors into your articles and watch what they’ll do for you.

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