Who has time to do the work today?

Clock - who has time to get work doneThere has been a lot of news lately on how companies are really not hiring right now. A recent report talks about how a companies are hiring temp workers, but they are not hiring them to stay. In the past, a common practice was to test drive a worker then offer them a position. Hiring them as full-time employees is not happening right now.

So, who is getting the work done?

When I joined ATA Airlines back in 1997, George Michelsons brought in Bain and Company to basically prepare the company for sale. The process was to get rid of a lot of people and put more jobs onto fewer people. While this strategy worked around the country for Bain, it usually preceded an upgrade in office automation to ensure the work could still get done.

The office automation phase did not occur at ATA Airlines.

The result was a lot of stressed out people carrying around their imaginary trays trying to figure out how they were going to fit one more item onto an already heavy load. No longer were people interested in teamwork, they were more interested in self-preservation. It created a lot of ill-tempered people in the process.

As some of my clients reveal their corporate cultures, I am finding similarities to what I experienced at ATA Airlines. No one has time to commit to anything above and beyond what their core responsibilities are. According to the Wall Street Journal, it is not projected to get much better – CEO’s are reluctant to hire.

What are the solutions?

The easiest is what is being done by some today. Hire temp workers to get things done. They may cost a little more in the short-term, but allow you to avoid the headaches of hiring employees and their costs over the long-term. There are a lot of companies providing these services.

Sometimes, just hiring a grunt worker is not enough. Sometimes you need a professional person to do the work, you don’t have time to do. There are companies being set up that can act as your Marketing Department, your Accounting Department, or your HR Department. They can do it at a cost that is far cheaper than hiring full-time employees, but are focused solely on getting work done for you.

So, look around and ask yourself, are you and your colleagues a bunch of stressed out grumpy people not really accomplishing much because there is too much to do? There is help out there that can help your company meet its strategic goals for the year.

We actually put together a white paper on the ROI of outsourcing blogging and social media. You can download it here, if you want to take a look.

Paul Lorinczi is the President of Professional Blog Service. The goal of the company is the help clients use Blogging and Social Media to expand their business online through planning, execution, and measurement.

It’s Good to be the King

So who’s the king? Content? Frequency? Me?

When it comes to the whole “Content is King” discussion, no one can agree.

Chris Baggott, CEO of Compendium Blogware says it’s frequency: the more you post, the more searches you win.

I say content is king: the better you write, the more people will return.

Chris Brogan says it’s me, and he looks so cool in his shades, I want to believe him.

Okay, he didn’t say it was me per se, but rather anyone who was reading his blog post.

I’ve been thinking about this a lot. Content is not king. You are. (or Queen.) Content is currency. You’re the king.

Content is a means to deliver interest. It’s a gathering place for you and the people you hope to entertain/attract/educate/equip. That doesn’t make it the king.

And while I like Chris Brogan’s channeling of Mr. Rogers — everyone is special, a sentiment I firmly believe — I think new online relationships are started by our content.

Whether it’s our ideas, the words we choose, or how well we string them together, people find us because of search. They stay with us because of quality. They form relationships with us because of, well, us.

But I submit that it’s still the original content that started it all. You can’t win search without good content. You can’t win fans without good content. And people won’t stick around without good content.

Content may be currency in Chris Brogan’s world, but in a culture that worships the Almighty Dollar, I think the currency of ideas is our king.

We’re just the power behind the throne.

Photo: Chris Brogan

Author :  •  Content Location : Indianapolis, IN  •  Headline : It's Good to be the King  •  Keywords : blogging, Business Blogging Content, Chris Baggott, Chris Brogan, Social Media  • 

Five Questions To Ask a Potential Ghost Blogger

Yesterday, we discussed the challenges of finding the right kind of ghost blogger to handle your blogging duties on your behalf, whether hiring a sweat shop, solo practitioner, or a professional blogging agency.

Assuming you’ve settled on the kind of person you want to hire, here are five questions you can ask any potential ghost writer or ghost blogger to quickly discover which bucket they fit in:

What country are your writers located in? 
If it’s not a country where your language is native, then you may have issues. Big issues. At the very least, you’ll spend some time editing and proofing each post, until you’re comfortable with the quality of content they’re providing.

How do you protect me from your writers plagiarizing someone else’s content? 
The right answer has three parts: First, they should have an editor check the writer’s work using Google and Copyscape to ensure your content isn’t lifted. Second, their writers should sign a no-plagiarism indemnification when they get hired (this way, the writer has financial skin in the game if they steal content). Finally, the blogger should register content with Copyscape to protect you from other’s plagiarizing. Please remember the biggest risk in blogging isn’t someone stealing your content. It’s getting sued for infringing on someone else’s copyright.

How do you make sure my posts are authentic? 
The answer you’re looking for is, “we don’t put words in your mouth, we put your ideas in writing.” To be honest and genuine, there needs to be a process that ensures that your ideas and your style of articulating ideas comes out in the final product. It’s important that the ideas and concepts be uniquely yours — but it’s okay to have a professional dress them up and put them on paper. Of course, you will need to be involved and at least read your blog before it is posted.

What happens when my contact goes on vacation? 
Do things stop when your social media person is out of town? What happens if a writer’s child gets sick? Success in social media requires discipline and planning, but there are times when you have to get things done and a one person show simply can’t hit deadlines. If you work with a solo practitioner, make sure you have either a backup, or have a second freelancer you work with to cover the gap.

How do I be sure my posts meet my quality standards? 
Here’s how it works: you have to be sure that what goes online complies with your legal department’s rules, is accurate, and you like it. The only way to ensure that happens is to make sure the work isn’t done at the last second. You need time to read, review and approve your blog posts. If you have a tough legal department or an “extraordinarily responsible” marketing compliance person, it’s likely your blog writing service will have to charge extra to deal with the cost of proofreading.

While there is no one-size-fits-all approach for everyone — maybe you’re willing to work with a writer’s schedule — there are a few things that you cannot and should not waver on: plagiarism and quality. Make sure the blogger(s) you hire can guarantee they won’t steal content from someone else, and that you’re happy with the work they’re doing.

Mike Seidle is currently the CTO of Virtual Payment Systems, Inc, and is a one of the founders of Professional Blog Service. Mike currently serves on Professional Blog Service’s board of directors.

What Absinthe Can Teach You About Business Blogging

I was recently asked by our friends at Compendium Blogware to help judge an internal blogging contest they were holding among the employees. I was chosen to be the impartial outside observer (thanks, Doug) to judge the entries.

The rules were simple. Come up with a creative and relevant way to use keywords, use photos or videos to support content. They had their wealth of knowledge about corporate blogging software to draw on.

The idea was a simple one: show business owners why and how to start a business blog.

That’s easy to explain. Blogging is all about search. People search for answers to their problems. Your goal in blogging is to have people find you at the top of the search engine rankings, and recognize you as having the answer to what they need.

Chris Baggott, Compendium’s CEO and co-founder, tells a great story about one of their clients, a small liquor store in Greenfield. The owner will write about different exotic liqueurs and products she gets in from time to time, and talk about different recipes and drinks her readers can make. When she talks about root beer schnapps, sales for the product goes up. When she writes about a particular wine, sales for that wine jump.

One week, she wrote about absinthe, the liquor often consumed by Ernest Hemingway, Oscar Wilde, and Pablo Picasso. She only had a few bottles in the store, so she thought she would see what would happen if she wrote about it.

A few weeks later — if I have my details straight — a new customer showed up and bought up all the bottles of absinthe she had in the store (one bottle went for nearly $100). How did you find us? she asked.

The customer explained that he was going to the Indianapolis 500 that weekend, and wanted some absinthe to share with his friends. He did a quick Google search for local liquor stores carrying the stuff, and found the Greenfield liquor store — the only one in the area carrying it. Or at least the only one that showed up in the search engines.

The guy flew into town, landed at the Indianapolis airport, drove east 1 hour to buy the bottles, and then raced to the track. Talk about a blogging success story!

This is just one example of a business who patiently plugged along with their blogging efforts, not doing anything out of the ordinary. She just wrote something new, week after week, focused on what her customers needed. She made sure to employ best blogging practices, and stuck with the fundamentals. As a result, she sold her entire stock of absinthe to one customer.

And sometimes, that’s what blogging is all about. It’s a great tool for search engine optimization (SEO) that leads to some great Long Tail opportunities. That one-in-a-million or even one-in-a-thousand opportunity that comes along only to those people who were prepared for it.

Not everyone is going to be scrambling for absinthe in the Indianapolis area. In fact, if I were a betting man, I would have bet that no one would ever search for absinthe in Indianapolis. But one guy did, and the liquor store won that Long Tail search.

As a business blogger, you need to focus on winning as many Long Tail searches as you can. Write frequently about topics that are related to your company’s mission. If you’re in the blogging business, write about the different ways people can use blogging and social media. If you’re in the liquor business, write about great liquor recipes. But write a lot, and then measure it.

The key is to write about these topics frequently and regularly. If you just poke around at it, throwing up a post every few weeks, you’ll still be relegated to the dregs of the search results, never to see the light of day.

If you want some ideas for blog posts, want to know how to create great content several times a week, or just want to find out more about how you can get those regular, frequent posts without ever having to lift a finger, get in touch with us and we’ll tell you everything we know.

Photo: Qole Tech

Author :  •  Content Location : Indianapolis, IN  •  Headline : What Absinthe Can Teach You About Business Blogging  •  Keywords : absinthe, business bloging, Business Blogging Content  • 

Hey, If It Is Good Enough for Obama

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obama-speech-writingThere’s a bit of debate about whether or not to hire ghost writers for a business blog or, as I like to call them, “phost writers“. And while I understand the arguments against it, especially those focusing on transparency and sincerity, I think the people making them don’t have a firm understanding of the amount of time that goes into writing a good blog post.

They also don’t have a firm grasp on a simple economic concept: Some people’s time is worth lots of money. If you or your potential blogger bills or earns over about $50 per hour, you are probably not making a wise decision to strictly blog in house.

Here’s another important point. Ghost writing is an accepted practice.

Take a look at speech writers. President Obama’s speeches are crafted by Jon Favreau, a 27-year-old whiz kid from Massachusetts. McCain’s were written by long-time friend and adviser Mark Salter. It’s an accepted (and expected) practice in both the political and corporate world.

I would not expect Bob Crandall, the former CEO of American Airlines to always sit down and type out his own blog posts, but I would like to hear what he has to say. In his New England fashion, he really tells it like it is. If it takes someone else to get those thoughts into a post then please, Mr. Crandall, have them do it.

The way I see it, ghost writing for a blog is no different than a speech writer save one thing. A speech writer writes the words that a person will say. A professional “phost writer” writes the words a person has said.

How do we do it?

Simple, we interview the would-be post author, take their spoken words and turn them into written words. However, we don’t transcribe. We cull the best points from each recorded interview and craft posts using their expressions, their “way of speaking”.

Just like speech writers, we provide a personalized service to those who may not have the time, resources or blogging skills needed to do it themselves.

So, tell me, what’s all this ghost writing fuss really about?

photo credit: jdebner

Paul Lorinczi is the President of Professional Blog Service. The goal of the company is the help clients use Blogging and Social Media to expand their business online through planning, execution, and measurement.