The Difference Between Content Curation and Content Creation

A few weeks ago, I was participating on the #prwebchat when someone posed the question, “what’s the difference between content creation and content curation.”

I responded, “Creators write, curators collect & aggregate. Anyone can curate, not everyone can create.” Apparently this struck a chord, because a lot of people were responding and retweeting to what was just a throwaway line which made me realize there’s a lot more to this idea than I originally thought.

Tania Said Schuler

That's my friend Tania (R). She's a curator at the Ball State Museum of Art. She's the only curator I know.

Thanks to the blog tools and plug-ins (like Zemanta, which lets you link to related articles), Twitter lists, and RSS readers, anyone can compile a list of the interesting stuff. It’s a matter of identifying the most interesting articles from very popular or esoteric sources, and sharing them with your network.

But I don’t think content curation is that valuable. It’s important, to be sure. With a semi-decent RSS reader, anyone can be a content curator. But it’s not that valuable. Think of what the curators are actually collecting: content that someone else created.

Truman Capote once said of Jack Kerouac’s literary efforts, “That’s not writing. That’s typing.”

A stinging rebuttal to be sure, but it’s one that explains the difference between creation and curation.

Think of the effort that goes into creating a single blog post. There’s research to be read, surveys to be compiled, and opinions to be formed. And then you have to be able to present it in a way that not only flows logically, but is compelling to readers.

Still, curators cannot exist without creators to provide them with material to share; creators rely on curators to make sure their stuff is shared. So I can’t entirely bag on the curators, since 1) I rely on them, and 2) I’m trying to be one myself too.

Occasionally you’ll get creators who can handle their own curation — and that’s what social media has done for us — but we always get a boost when other people do some curation for us. For example, I always see a huge traffic spike whenever Jason Falls shares my blog posts with his readers. And Jason is a great example of someone who both curates and creates in order to provide value to his network.

So which are you? Are you creating, curating, or doing both? Is one more important than the other, or are they equally necessary? Can content creation actually live without curation? Leave a comment and let me know what you think.

My book, Branding Yourself: How to Use Social Media to Invent or Reinvent Yourself (affiliate link), is available on Amazon.com, as well as at Barnes & Noble and Borders bookstores. I wrote it with my good friend, Kyle Lacy.

Don’t Be a Jerk, Let Them Work: Too Many Check-Ins PSA [VIDEO]

I realized I was becoming a check-in junkie when I noticed I had 6 geo-location networks on my phone (the only thing I didn’t have was Facebook Places, and I’m sure my Facebook for Android app has it already installed).

I shot this video as a part of 12 Stars Media’s You Do Video program, on the Flip camera they provided me, with help from Meghan Barich’s @MeghanBarich help, as well as Pamela the Barista), and then was so ashamed that I actually had nearly all of the apps I named that I deleted Whrrl and Hashable, and saved myself over 10 GB of space on my phone.

I also realized that there are just too many geo-location networks out there. I frequently use Foursquare, Gowalla, and Yelp, because I like their game psychology and the chance to win badges, pins, and titles. I like how retail stores and restaurants have embraced Foursquare to offer specials for check-ins. I like how Gowalla offers special “trips,” encouraging visitors to check out different places in a city, and I appreciate Yelp’s user-generated reviews of a restaurant, which help me decided whether to eat at a place or not.

So I’m paring down to only those three, and while I may check out some other location-based apps in the future, especially any hyperlocal ones that focuses on a specific city, I don’t plan on adding any more. I may even drop one or two in the future, especially if Foursquare would ever add more user-generated reviews in the future, and not just tips.

Five Tools Every Crisis Communications Professional Needs

Crisis communications professionals, especially those dealing with environmental and man-made disasters, will often find themselves in a position where they need to relay information to the public fast. The great thing about social media is that it lets us communicate a lot of information immediately. And for the crisis communications pro, speed is often of the essence.

When I was the Risk Communications Director for the Indiana State Department of Health (ISDH), we needed to communicate a lot of our information as quickly as possible. But the technology — at least the technology we had access to — meant being tethered down to a desk or finding a coffee shop that had passable wifi. And in 2006 – 2007, those were harder to find than they are now.

But the technology has caught up with the citizen journalists, surpassed the traditional media, and lets many crisis communicators become the direct source of the news, rather than waiting for the mainstream news people to catch up.

Here are five tools, both online and offline, that crisis communications professionals need to communicate quickly:

1. A smartphone

If you said “duh!” you’ve obviously never worked in government. In 2006, I was handed a Blackberry with the thumbwheel and keyboard. That was five years ago, and most of the agency people I know are still using them. The ones who have upgraded have upgraded to another Blackberry. The problem is, the good communication apps are being developed for the iPhone and Android. The Droid will let you take photos, videos, send tweets, and tap directly into your blog with apps from Posterous or WordPress, and they often cost as much or even less than Blackberry. Yes, the Blackberry will do all of that too, but it has fallen behind in the mobile communication arena, and may soon go the way of the dodo.

Mobile phones are now mini-computers that can make a phone call, not a phone that takes pictures and sends text messages. Sticking your crisis communications pros with flip phones or less-than-current technology hampers your crisis communications efforts severely.

2. Twitter & Facebook accounts

The problem with mainstream media is that you’re bound to their schedule and their filters. Not only do you have to wait until the 5:00 and/or 11:00 news to get your message out, they only spent 60 seconds on your story, and they missed three important points. Meanwhile, people are on Facebook and Twitter talking about the big emergency, and are asking questions that are either going unanswered, or being answered with bad information.

On the other hand, social media platforms like Twitter and Facebook are updated constantly. People ask questions, and you answer them. You provide people links to the most up-to-date news and numbers, shoot down rumors and misinformation, and get news out to the public without waiting until the media airs it several hours later.

3. A Posterous blog

This may not be your “official” blog, but Posterous is a great distribution channel. You can email photos, videos, and critical information to your Posterous blog, and have it automatically create a new blog post from all the content. Plus everything gets distributed to Flickr or Picasa (photos), YouTube or Vimeo (video), and your official blog. It can automatically notify Twitter, Facebook, and LinkedIn when there’s a new post up (or you can shut that off, and let your regular blog do that for you).

Writing a new blog post is a snap. Just open up Gmail or your smartphone’s email program, type in the subject line (that becomes the headline), attach the photos or videos, type in a few lines of text and you’ve got a blog post. Rather than waiting until you can get to your laptop and spending several minutes getting it up and running, you can do this on your smartphone in five minutes or less.

4. A WordPress blog on an external server

If you’re in a crisis communications position, you need a blog that is never, ever subjected to the whims, downtimes, and issues that a 3rd-party provider like WordPress.com or Blogger.com would face. It’s also important that your blog’s server exist outside your city, or even state. When I was at ISDH, one of the things we trained for was a nuclear attack aimed at the center of downtown Indianapolis, less than 50 yards from my office. If that happened, our subsequent replacements would need a way to continue to share information, since the melted slag of metal that was once our server was not an option. So our emergency backup was somewhere else far, far away.

I recommend a WordPress.org blog on your server because there are so many plugins and add-ons to increase the functionality of your blog — functionality that WordPress.com and Blogger.com just don’t have. Of course, you need someone who knows how to do all this, or at least an IT department who won’t insist that the blog needs to reside on the server in their building, just down the hall from your office (see Attack, Nuclear: Devastating Effects of). If they won’t help you, then go with WordPress.com or Blogger.com (or even your Posterous blog), until you get someone helpful in IT. Don’t let a bottleneck delay you; find a way to work around them until the bottleneck clears.

5. Mi-fi

Mi-fi is the portable wifi hotspot that fits in your pocket. It’s smaller than a deck of cards, and will support up to 5 users. It’s always on, and extremely secure. For crisis communications pros who rely on their laptops, but don’t always have access to a coffee shop or McDonald’s, this is a must. It’s also easy to recharge, and can plug into any wall or car’s cigarette lighter, which means you can communicate while you’re on the road.

A Mi-fi is also useful when combined with a digital camera and an Eye-Fi card, a wifi-equipped photo storage card. Set it up to automatically upload all photos to your agency’s Flickr or Picasa account, and you can keep people up to date with what’s happening via these two photo sharing sites.

There are a lot of other online and offline tools a crisis communications professional should have, but these are the five I wish I’d had when I was in state government. They would have made life so much easier, and we could have gotten information out a lot more quickly.

Now, if someone can only find a cure for bureaucracy, then life would be perfect, and I would even consider going back in to public service.

How Social Media Veterans Succeed Where Others Fail

Lately I’ve been writing and talking about the importance of businesses working with or hiring social media veterans instead of social media rookies to manage their social media campaigns. I’ve talked about why social media is not an entry level position, and why it’s important for companies to hire people with several years of work experience to manage their entire social media campaign.

Cover for The State of Social Media for Business 2010

The State of Social Media for Business 2010

Last November, SmartBlog on Social Media released a report called “The State of Social Media for Business,” asking whether social media veterans or rookies — companies that have been using social media for several years compared to a few months — are doing a better job of social media.

While the report is about companies that use social media, not individuals, the same ideas apply to people — especially those who have used it for a few years for clients — versus the people who have only used it for a few months, but think their 100 hours playing Farmville and leaving cookie haikus on the Oreo Facebook page somehow qualifies them to be a social media consultant.

For their report, SmartBlog surveyed readers from a variety of industries and companies, and editor Jesse Stanchak pulled some of the best results from the report. (Disclosure: Yesterday, SmartBlog published my article about six social media tools to monitor your personal brand, and Jesse was my editor on the piece.)

SmartBlog found that companies with more than three years of social media experience — compared to companies with less than six months — are more likely to:

  • Say they have a fully developed or well-developed social-media strategy (65.7% of veterans compared with 13% of rookies)
  • Measure the return on investment of their social-media efforts (36.1% of veterans compared with 9.6% of rookies)
  • Say they would not be able to operate without a strong presence in social media (27.9% of veterans compared with 3.6% of rookies)

(It’s this last sin — operating without a strong presence in social media — that many marketing agencies and PR firms commit when they offer social media services to their clients without practicing it themselves. They claim they can manage clients’ social media campaigns, but have 300 Twitter followers and still run their entire website on Flash, which can’t be indexed by search engines.)

Stanchak attributes these differences in veterans’ performance to five key areas, veterans invest more in social media, have support from their leadership, diversify their tools, and use social media for more than just marketing.

But it’s the fifth point that really caught my eye: Veterans are more likely to listen.

Stanchak said that while both groups are almost as likely to use social media to put out news releases and maintain fan pages, it’s the veterans who are more likely to listen, experiment, and measure. (Stanchak didn’t say measure; I threw that one in myself. But he would have, because he’s smart that way.)

Social media veterans will listen to their networks, their customers, and their colleagues in the industry. They’ll experiment with new tools and new campaigns. Then they’ll measure the results, and make the necessary adjustments and measure again. They’ll make sure it’s the right thing to do, and they’ll use it the right way.

The problem most social media veterans face is the influx of rookies who read a book on social media and get hired by companies who believe social media is for young people.

While I don’t have a problem with social media rookies — after all, everyone has to start somewhere. We were even rookies once — my concern is that too many companies accept their advice. Then, when things go wrong, the companies blame social media and say it was a mistake to ever get started, while the rookie walks away from the problem and finds a new client or employer.

On the other hand, the smart rookie will figure out the problem by listening, experimenting, and measuring, making the necessary changes on the way. The smart rookie has identified mentors and teachers who will show them how to become smart veterans.

For businesses who are looking to hire a social media agency or employee, whether it’s for business blogging or social media management, check their pedigree and history. Ask them how long they’ve been doing social media. Ask them about past campaigns and how they dealt with problems. Ask them about their past failures. (And if they say they’ve never had any, they’re either lying to you, or they’re too new in the business to have any real experience.)

What about you? What have you seen from a social media veteran or rookie? What lessons have you learned? What are you hoping to learn? And if you’re a rookie, am I way off base? How are you making sure you don’t make the same mistakes of your predecessors?

My book, Branding Yourself: How to Use Social Media to Invent or Reinvent Yourself (affiliate link), is available on Amazon.com, as well as at Barnes & Noble and Borders bookstores. I wrote it with my good friend, Kyle Lacy.

Five Online Reputation Management Tactics

Your 15 minutes of fame will last a lifetime on the Internet.

Former Indiana deputy Attorney General found this out a couple weeks ago, when he was fired for posting tweets that called for the use of live ammunition against the Wisconsin protesters. I had the chance to appear on WISH TV the day Cox was fired to talk about the importance of managing one’s personal brand on social media.

Tweet from Indiana deputy Attorney General Jeff Cox

Tweet from Indiana deputy Attorney General Jeff Cox

I told WISH anchor Debby Knox, “Unfortunately, this sort of thing will follow him around forever. When someone, like a new employer, Googles his name — even 10 years from now — this story will forever be associated with it.”

The problem is, as a lot of people are learning the hard way, what you say on the Internet, even something as small as a 140-character tweet or keg-stand photo, will be around forever. And if the wrong people find it, you’ll be crucified with it. Whether that’s a potential employer or someone from the media, you can be guaranteed you’ll be found out.

Here are five online reputation management tactics you need if you’re concerned about your personal brand.

1. Know What The Internet Is Saying About You

We worked with one guy whose name was nearly identical to someone convicted of real estate fraud in the same state. The felon’s name would always appear first in a Google search if you just typed in our guy’s name. Anyone who knew him knew the difference, but when it came to potential clients, they would probably worry that they were going to hire a convicted felon.

Anyone who is named Jeffrey Cox is going to have a similar problem. A quick Google search showed that there are a lot of guys named Jeffrey Cox, even here in Indiana. Imagine the problems they’re going to have for the next several months or few years when people try to find them…

To know what people are saying about you, sign up for Google News Alerts, and have an alert set for your own name, your company name, and even your Twitter handle. Monitor this closely, and pay attention to any mention of your name that’s not on your own blog or website.

2. Know Your Influence

Whether you prefer Klout or Twitalyzer, or any of the myriad of other influence analysis tools out there, you need to know how many people are paying attention to you. If you want to positively manage your reputation, then you need to have that number as high as you can possibly get it. I prefer Klout, only because that’s what everyone is using, and so it’s easier to compare my reach by using the same stats as everyone else.

3. Practice Search Engine Optimization

Normally this is a website-/blog-only technique. If you want to get your blog or website to the top of the search engines, you need to optimize it so Google and the other search engines know exactly what your blog (and each individual post) is about.

This becomes more important if you want to knock something off Google’s front page. If you made a mistake and something is appearing at the top of Google, you need to focus on a couple of properties, like a blog, and optimize it so it sits at the top of the search rankings.

This practice is called reverse search engine optimization, and it’s becoming more important as companies and individuals realize they either made one mistake they don’t want following them around, or in a few cases, someone shares a name with a convicted felon (see below).

4. Use YouTube and Flickr/Picasa

Photos and videos are an excellent SEO tool. Not only do they boost your search rankings, but your photos and videos will often show up in your search results. If you have another result you need to boot off Google, photos and videos can help. Sign up for (and use!) YouTube and either Flickr or Picasa.

I prefer Picasa only because Google owns it, and it’s easier to integrate with my other Google properties, but Flickr is by far the more popular photo sharing site.

The best way to use photos and videos is to embed the code into a blog post, rather than uploading the photo or video to your own blog. Not only does it take up server space, but you don’t get as much search engine juice for an uploaded video as you do for an embedded one.

5. Join a Niche Social Network

If you’re trying to find a new job or establish your expertise in an industry, join a social network that’s specific to that industry. Or join one geared toward your local community. I first started connecting with people on Smaller Indiana, an Indiana-based network for people who live and work in the state. Even now, when my name appears in Google searches, there are a few results from Smaller Indiana that appear in the results.

Additionally, participating in that network will make you more visible to the other people on it. If you’re trying to make your name known in an industry, contributing a lot of valuable content to the network will accomplish this for you. Answer questions, write valuable information, and forward interesting articles to your fellow network members, and they’ll come to rely on you as someone valuable and worth working with or even hiring.

How are you managing your online reputation? Any tools or tricks we should know about? Leave a comment and let us know.

My book, Branding Yourself: How to Use Social Media to Invent or Reinvent Yourself (affiliate link), is available on Amazon.com, as well as at Barnes & Noble and Borders bookstores. I wrote it with my good friend, Kyle Lacy.

A Social Media Strategy for Non-Marquee Sports & Athletes

Visual diagram of a social media campaign, with blogging at the center

I’ve had the pleasure of getting to know Dan Clarke (@speedydanclarke), an Indy Lights racer from England who lives in Indianapolis, and learning about his struggles this off-season. He’s looking for corporate sponsors so he can race in the upcoming season.

Dan Clarke at Carb Day 2010

Dan Clarke at Carb Day 2010

If you don’t know what Indy Lights racing is, then you’re starting to see Dan’s problem. Indy Lights is the developmental racing league for IndyCar — Indianapolis 500 — racing. In a sport with fewer US fans than the NHL, he’s in the minor leagues.

Think of your favorite baseball team. Can you name its AAA minor league affiliate? Can you name their players? Do you know who their best hitter was last year, or their best pitcher?

Now you understand Dan’s problem. He’s looking for sponsors for a sport outside the big three — NFL, NBA, MLB — trying to convince them that the developmental league is a great place for them to be seen.

This is where social media can help. A personal branding campaign, even for athletes, can help build their brand, find new fans, and hopefully, bring in the big sponsors. It doesn’t matter if you’re an IndyLights driver, a minor league baseball player, or even the veteran right guard for the New Orleans Saints. If people don’t know who you are, they’re not going to care, and you’re going to have a tough time getting them to notice you. But by doing some basic personal branding, you can use that network to bring in new opportunities that contribute to your total success.

Start with Twitter

Twitter is one of the easiest places to start. This is where you can immediately see your fan base (# of followers), interact with them, and even measure the impact you’re having. Turn followers into fans, turn fans into evangelists. And as more people follow you, demonstrate to potential sponsors that you carry a lot of weight with your network.

Most athletes ignore their fan base on Twitter, choosing instead to communicate with each other publicly about private issues. For example, most IndyCar drivers have only a few thousand followers and only follow a few dozen people. Helio Castroneves, one of the most famous drivers in the world today, only has 31,000 followers, Ryan Briscoe has 8,600+, and Penske Racing (“one of the most successful teams in sports history with 330 race wins”) has 9,900 followers. To put that in perspective, I have 7,200 followers, I write blogs for a living, and the last thing I won was “Best Comedy Script” in a theater script competition in 2005.

If you don’t follow people, they won’t follow you. When you’re in a small-market sport, you can’t afford to be picky about who you follow. If you’re worried about privacy, don’t tweet your personal life. If you’re worried about managing a large Twitter network, get TweetDeck and use Twitter lists. But don’t make yourself seem unapproachable. Twitter is the one place you can interact with fans and still keep them at arm’s length.

Tip: Use Klout or Twitalyzer to measure the influence you have. Show sponsors that a positive word from you can influence buying behavior among your fans.

Create a blog

The blog is really the hub of your personal branding campaign. The point of being on those networks is to drive traffic to your blog; the point of your blog is to get people to join you on the other networks.

Visual diagram of a social media campaign, with blogging at the center

Your personal branding campaign is a wheel, with the blog at the center.

A blog is a place where you can share a behind-the-scenes look at what you’re doing. Share your exploits on and off the field/court/track, post photos, post videos, and tell stories. Fans love feeling like they’re connecting with their favorite athlete and learning stuff the casual observer or fair-weather fan doesn’t know. This is why celebrity news is so popular. People get to learn something about their favorite stars. But since small-market athletes don’t get the rave coverage that the Peyton Mannings and LeBron James of the world, you have to make your own news.

Blogs are becoming more important and popular among the PR crowd, especially crisis communicators, because they avoid the whole filter of mainstream media. For athletes, this avoids the filter of the sports media, which only gives a scant amount of attention to your sport anyway, and even then, only to the victories of the marquee stars and screwups of everyone else.

Tip: Use Google Analytics or Yahoo Analytics to measure web traffic. Demonstrate to sponsors that you 1) can get traffic to your blog, and 2) can send that traffic to sponsors’ websites.

Social Media PR

Adopt a strategy of sharing with other bloggers in your sport. Even though I’m not a big open wheel racing blogger (I’ll get to blog from the media center of the Indy 500 for the 3rd year running, but won’t be going to any other races), I can name at least five other race bloggers who all have a decent readership. And they’ll gladly share some digital ink with anyone from the sport who will talk to them.

So, talk to them. Tell them stories, give them exclusive news, and grant interviews. In short, treat them like real journalists, and they’ll pay you back with space, exposure, and kindness. Let a few bloggers break the news about your new team, your plans for the year, or even your struggles. They’ll become your fans, and tell their fans all about you, which will make them your fans too.

I’ve been listening to Wall Street Journal sports writer Stefan Fatsis‘ book, A Few Seconds of Panic (affiliate link), about his weeks spent in training camp with the Denver Broncos as a kicker. While I have never been a Denver Bronco’s fan, Fatsis’ look at the danger and drudgery of training camp and football has me looking at the Broncos in a whole new way, and I may have to cheer for them a few times this year (something I would never have done until this week). Can you find bloggers to do that for you? What about bloggers outside the sport? When less than 1% of the country knows who you are or what you do, non-industry bloggers are a rich, untapped vein. (Just don’t blanket every blogger out there. You’ll be labeled a PR spammer.)

Tip: Let other bloggers tell your story. If they make it compelling enough, they’ll win your fans for you. If you connect solidly with 10 bloggers and they each have 1,000 readers, you’ll reach 10,000 people. Now, compare that to the effort you would need to put out to reach 10,000 people yourself.

Build a Facebook Brand Page

You may already have a Facebook page, but that should be kept private. Try not to connect with your fans on your personal Facebook profile, since that’s where you’re also connecting with family and friends. Instead, create a Brand Page, and connect with people there.

However, it’s crucial that you actually use this page regularly; don’t ignore it. Promote your blog posts there. Post status updates when you publish your tweets (but don’t feed your Twitter stream into Facebook; it’s annoying. Just rewrite them to be more Facebook friendly.)

Tip: Republish your videos and photos to your Facebook page too. Ask your fans to share them with your friends. It’s a well-known adage in social media circles that we consumers trust recommendations by our friends. Let your fans evangelize to their friends about you.

There are a whole lot of other strategies I could recommend — posting videos to YouTube and photos to Picasa/Flickr — but that’s for another post. Use these strategies as a place to start and start building your personal branding campaign as a way to get sponsors, build name recognition among fans, and add new fans.

Do you have any strategy suggestions? Anything you’ve done as an athlete, or anything you wish an athlete would do? Share your wisdom in the comments section and let’s learn from each other.

My book, Branding Yourself: How to Use Social Media to Invent or Reinvent Yourself (affiliate link), is available on Amazon.com, as well as at Barnes & Noble and Borders bookstores. I wrote it with my good friend, Kyle Lacy.

Photo credit: Just_Bryan (Flickr)

The Need for Social Media Experts Grows

People are starting to trust their peers less and less, according to a report — Who Do You Trust? — from MarketingPower.com.

Photo of a scientist puzzling over a math book

A lab coat does not automatically make you an expert. But it helps.

Researchers attribute this drop to overfriending. We see it all the time with people on Facebook with a few thousand friends, most of whom were gathered to build an army in Castle Age (guilty!). But all these friends telling us we “should” do this, we “ought” to try that. We can’t really trust anyone anymore.

This means, says MarketingPower.com, that people are starting to trust professionals a little more:

There’s been a decline in trust in a “person like myself.” A “person like yourself” fell from 47% in the 2009 study to 43% in 2011; this represents a steep decline from 2006 levels of 68%. In addition, a regular employee increased in credibility from 32% in 2009 to 34% in 2011. When it comes to the credibility of information, respondents trusted academics or experts [emphasis added — Erik] the most (70%), followed by a technical expert within the company (64%), a financial or industry analyst (53%) and a CEO (50%).

What does this have to do with social media? Basically, it means the need for social media experts is growing, and people don’t want professionals who use goofy titles to avoid the whole social media expert controversy. They want to be able to trust people who are credible and have the information they need — 70% of us want the experts.

  • If you’re a consumer-level trainer, like Patric Welch (aka Mr. Noobie), you’re highly sought out by noobies who are looking for basic answers on how to use Facebook and Twitter, how to write blogs, or how to research, buy, and use digital cameras and laptops. These beginners want someone they can trust, because that person has high credibility. They don’t want ninjas, gurus, superheroes, or surgeons, they want experts. In short, if you’re not an expert, or your Memaw’s favorite grandson who knows a lot about “Facespace,” they’re not going to hire you.
  • Although the data points to individual trust, this kind of thinking is also starting to find its way into the workplace. People are beginning to look to colleagues and associates within their professional networks. We’ve already seen the growth of the use of LinkedIn, reading industry blogs, or looking to their Twitter feed for professional advice, and the use of “real” experts is starting to grow. If you’re still playing at being a social media guru or shaman, companies are not going to call you.
  • Websites and print publications want experts to write for them, conferences want experts to speak to them. They need people who know what they’re doing, and have demonstrated their knowledge and understanding of the issues. This is not the time and place to use goofy titles. While it will work within our industry, when you talk to people outside the industry, they don’t get our cute little quirks and they don’t understand the whole expert/not-an-expert debate.

Trust is becoming more important to people, especially in the business world. Social media as a whole is all about user-generated content. We form opinions and make buying decisions by reading reviews and comments from our friends, and even strangers. But this may give way to, ever so slightly, to the need for independent experts who have a lot of information, and are willing to share it.

Photo credit: Fawksy (Flickr)

Six Reasons You Should NOT Feed Your Twitter Stream Into Your Facebook Stream

After yesterday’s post, Ten Signs You’re NOT a Social Media Expert, my friend Josh Husmann asked “Help me out! Why shouldn’t my twitter feed forward to Facebook?”

It’s a fair question, and it’s something I see a lot of people doing it. I even did it for a few weeks, until someone who wasn’t on Twitter told me to stop it. Here are six reasons you shouldn’t feed your Twitter stream into your Facebook stream.

  1. Most of your Facebook friends aren’t on Twitter. They don’t understand #hashtags and @replies. Your Twitter messages that contain those will just be confusing and/or boring.
  2. No one wants to read half a Twitter conversation, especially if they have no way of reading the other half.
  3. If you also automate your blog feed to Facebook, then your Facebook friends will get hit with two messages about new blog posts.
  4. If you’re trying to create an effective personal brand, then automating your feed will work against you. Take the time to write a custom message for both Twitter and Facebook.
  5. Facebook status updates can hold a whole lot more than a tweet. Why limit yourself to 140 characters on something that gives you a few hundred?
  6. Your Twitter audience is not necessarily your Facebook audience. Most of my Facebook network is made up of friends, family, people from high school and college, and people who live in the Indianapolis area. But they are not necessarily social media or PR people that I work with. A good number of my tweets are about business, social media, etc., and while I don’t mind sharing personal information with my Twitter stream, I don’t want to bother my personal stream with work information.

My book, Branding Yourself: How to Use Social Media to Invent or Reinvent Yourself (affiliate link), is available on Amazon.com, as well as at Barnes & Noble and Borders bookstores. I wrote it with my good friend, Kyle Lacy.

Photo credit: NathanGibbs (Flickr)

How To Turbocharge Your LinkedIn Profile

li-tutorial.png

Web pages are useless without traffic, and the same is true about LinkedIn profiles. It doesn’t matter if you are looking for new customers, a job or just more connections, no traffic = no opportunity. Here’s a simple strategy I used to increase the traffic to my LinkedIn profile page from 3-4 people per day to 70-80 people per day (that means 27,000+ visits in a year). Feel free to make it your own:

Step 1: Figure out what your goal is with your LinkedIn Profile.

This isn’t that hard. Your LinkedIn profile is a resume with a couple of places you get to be creative, and there are really only a few practical uses for LinkedIn. Most likely your goal is one of these four: [Read more...]

Mike Seidle is currently the CTO of Virtual Payment Systems, Inc, and is a one of the founders of Professional Blog Service. Mike currently serves on Professional Blog Service’s board of directors.

Four Things [Insert Your Favorite Movie] Can Teach Us About [Insert Your Favorite Social Network]

Let me say it now: I hate blog posts that want to tell me what some movie can teach me about a particular social network.

I hate them, and I’ve even written them. (Hey, I’m not proud of everything I’ve done in life. This is just my most recent transgression in a long litany of embarrassing incidents in my past, which includes a mullet and handlebar mustache).

But I’m going to write my last movie = social network post ever. So here are the four lessons [Your Favorite Movie] can teach us about [Your Favorite Social Network].

1) Never give up.

Just like [HERO] in [MOVIE] strives to overcome the conflict at the loss/death/imprisonment/break up of his/her spouse/significant other/dog/favorite barista, you need to fight to break through the “wall” of social networking. Just when things start getting hard, you need to work harder. You need to try every technique and tip to get past this hurdle.

Did [HERO] give up in that scene? You know, the one where [VILLAIN] seemed to win, and it seemed like [HERO] had lost all hope? Of course not! Did they lay down and quit when things got too hard? Hell no! They were knocked down 7 times, but they got up 8. THAT’S HOW WINNING IS DONE!

So when things are getting hard, get a pep talk from your spouse/friend/social media mentor/ghost of the person who was killed, and get back into the game.

2) There will always be villains.

In every movie, there’s always a villain who killed/kidnapped/stole the hero’s spouse/S.O./dog/barista. Or someone who wants to foreclose on your business/favorite coffee shop/grandmother’s nursing home. It’s [HERO'S] job to defeat them, humiliate them, kill them, or beat them in a charity golf tournament.

There will always be trolls and haters — jackasses, really — on any [SOCIAL NETWORK] you join. However, unlike [HERO] kicking the crap out of [VILLAIN] by facing them directly, we don’t recommend you face your trolls and haters directly. Rather, take the high road. Rise above the venom and poison and be successful without facing the villain of [YOUR SOCIAL NETWORK]. Just do your thing, and your fans and friends will know the truth and support you.

Remember, “crush your enemy, see them driven before you, and hear the lamentations of the women” only worked for Conan. It doesn’t work for jackasses online, because they’re thinking the same thing about you.

3) It’s always about the relationships.

We don’t need to get our worth, our value, from how many friends or followers we have. It’s about the depth of relationships we have with those we are closest to. It’s how much time we spend with our family, with our loved ones., and the spouse/significant other/dog/favorite barista we just saved/revived/freed/reunited with. Or, if the other person in question turned out to be a real jerk, then it’s about the other woman/man/pet/frumpy barista who was under our nose the entire time.

So, rather than be caught up in the trappings of the beautiful people/scary cult/mountains of money/false power, focus on what’s really important: the people in your life who really matter more than getting everything you ever wanted.

Because all you ever truly wanted was to be loved. Which is why. . .

4) The answer was within yourself all along.

Just like [HERO] in [MOVIE], we have to learn that it was never about how much we got. It wasn’t about the money, the house, the business, it’s about whether [HERO] was truly happy with themselves.

Sure, [HERO] will be happy with their spouse/S.O./dog/mocha latte with whipped cream, but — and this is important — they can’t be truly happy unless they’re happy with themselves. (Oooooooh, deep.)

True success doesn’t come from how much money you make, how many friends you have online, or whether your Klout score is one or two points higher than your friend’s. True success comes from how happy and satisfied you are with yourself.

Then, and only then, will we live happily ever after.

At least until Monday, when someone writes the damn sequel.

My book, Branding Yourself: How to Use Social Media to Invent or Reinvent Yourself (affiliate link), is available for pre-order on Amazon.com. I wrote it with my good friend, Kyle Lacy, who I also helped write Twitter Marketing For Dummies (another affiliate link).