How To Turbocharge Your LinkedIn Profile

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Web pages are useless without traffic, and the same is true about LinkedIn profiles. It doesn’t matter if you are looking for new customers, a job or just more connections, no traffic = no opportunity. Here’s a simple strategy I used to increase the traffic to my LinkedIn profile page from 3-4 people per day to 70-80 people per day (that means 27,000+ visits in a year). Feel free to make it your own:

Step 1: Figure out what your goal is with your LinkedIn Profile.

This isn’t that hard. Your LinkedIn profile is a resume with a couple of places you get to be creative, and there are really only a few practical uses for LinkedIn. Most likely your goal is one of these four: [Read more...]

Mike Seidle is currently the CTO of Virtual Payment Systems, Inc, and is a one of the founders of Professional Blog Service. Mike currently serves on Professional Blog Service’s board of directors.

Four Things [Insert Your Favorite Movie] Can Teach Us About [Insert Your Favorite Social Network]

Let me say it now: I hate blog posts that want to tell me what some movie can teach me about a particular social network.

I hate them, and I’ve even written them. (Hey, I’m not proud of everything I’ve done in life. This is just my most recent transgression in a long litany of embarrassing incidents in my past, which includes a mullet and handlebar mustache).

But I’m going to write my last movie = social network post ever. So here are the four lessons [Your Favorite Movie] can teach us about [Your Favorite Social Network].

1) Never give up.

Just like [HERO] in [MOVIE] strives to overcome the conflict at the loss/death/imprisonment/break up of his/her spouse/significant other/dog/favorite barista, you need to fight to break through the “wall” of social networking. Just when things start getting hard, you need to work harder. You need to try every technique and tip to get past this hurdle.

Did [HERO] give up in that scene? You know, the one where [VILLAIN] seemed to win, and it seemed like [HERO] had lost all hope? Of course not! Did they lay down and quit when things got too hard? Hell no! They were knocked down 7 times, but they got up 8. THAT’S HOW WINNING IS DONE!

So when things are getting hard, get a pep talk from your spouse/friend/social media mentor/ghost of the person who was killed, and get back into the game.

2) There will always be villains.

In every movie, there’s always a villain who killed/kidnapped/stole the hero’s spouse/S.O./dog/barista. Or someone who wants to foreclose on your business/favorite coffee shop/grandmother’s nursing home. It’s [HERO'S] job to defeat them, humiliate them, kill them, or beat them in a charity golf tournament.

There will always be trolls and haters — jackasses, really — on any [SOCIAL NETWORK] you join. However, unlike [HERO] kicking the crap out of [VILLAIN] by facing them directly, we don’t recommend you face your trolls and haters directly. Rather, take the high road. Rise above the venom and poison and be successful without facing the villain of [YOUR SOCIAL NETWORK]. Just do your thing, and your fans and friends will know the truth and support you.

Remember, “crush your enemy, see them driven before you, and hear the lamentations of the women” only worked for Conan. It doesn’t work for jackasses online, because they’re thinking the same thing about you.

3) It’s always about the relationships.

We don’t need to get our worth, our value, from how many friends or followers we have. It’s about the depth of relationships we have with those we are closest to. It’s how much time we spend with our family, with our loved ones., and the spouse/significant other/dog/favorite barista we just saved/revived/freed/reunited with. Or, if the other person in question turned out to be a real jerk, then it’s about the other woman/man/pet/frumpy barista who was under our nose the entire time.

So, rather than be caught up in the trappings of the beautiful people/scary cult/mountains of money/false power, focus on what’s really important: the people in your life who really matter more than getting everything you ever wanted.

Because all you ever truly wanted was to be loved. Which is why. . .

4) The answer was within yourself all along.

Just like [HERO] in [MOVIE], we have to learn that it was never about how much we got. It wasn’t about the money, the house, the business, it’s about whether [HERO] was truly happy with themselves.

Sure, [HERO] will be happy with their spouse/S.O./dog/mocha latte with whipped cream, but — and this is important — they can’t be truly happy unless they’re happy with themselves. (Oooooooh, deep.)

True success doesn’t come from how much money you make, how many friends you have online, or whether your Klout score is one or two points higher than your friend’s. True success comes from how happy and satisfied you are with yourself.

Then, and only then, will we live happily ever after.

At least until Monday, when someone writes the damn sequel.

My book, Branding Yourself: How to Use Social Media to Invent or Reinvent Yourself (affiliate link), is available for pre-order on Amazon.com. I wrote it with my good friend, Kyle Lacy, who I also helped write Twitter Marketing For Dummies (another affiliate link).

Five Ways to Get Me to Follow You on Twitter

My Twitter follower count has been on the rise the last few weeks, which has been a great boost for my ego.

But I’m finding that I’m returning the favor for fewer and fewer people. That’s because people are either putting less effort into Twitter, they see it as a lazy way to market to a bunch of people, or they’re spammers who are trying to trick people into follow them. Here are five do’s and don’ts to get people to follow you on Twitter.

The Pied Piper of Hamelin

The Pied Piper of Hamelin

1. Do not mention money in your bio.

I don’t want financial freedom. I don’t want help in reaching my business goals. I don’t want to know how I can make more deals online. Actually, I do, but I want to get those things with someone I trust. Not someone who just joined Twitter five minutes ago. I block people like you.

2. Put something in your bio.

The only thing worse is to put nothing in your bio. At the very least, let me know what you do. I turned off the “New Follower” email notification, and only check that column in my TweetDeck. And all that shows me is your bio, which is where I make most of my follow decisions. If you don’t have anything in there, I don’t know anything about you, and I just won’t follow you.

3. Put a real picture for your avatar.

Not your logo, not a photo of your kid, or you as a kid. Put your photo in there so I know what you look like. If you put in a company logo, then I assume you want to sell me something. I want a relationship with a real person. Not your company, not your kid, not you 20 years ago (or 30 or 40). And I definitely won’t follow anyone who still has the damn Twitter egg as their avatar. You’re either lazy or don’t understand what “Upload Photo” means. In either case, I don’t think you’re going to be much help to me.

4. Use your real name.

Okay, okay, I may follow you if you’ve created a business account on Twitter. I like organizations like @ComcastCares and @BilericoProject, and will follow them. But if you’re using the name of your money making system in your Twitter handle, I’ll block you. I have never had good luck with people named @Money247 or @NuBizOnline. Maybe it’s a bias on my part, maybe the person was unluckily named by odd parents, but so far, I haven’t been proved wrong. If you want people to take you seriously, use your real name in your Twitter username, or at the very least, a variation of it.

5. You need to have real conversations in your Twitter stream, not news headlines or motivational quotes.

If you pass the first four steps, I’ll either follow you, or I’ll click over to your Twitter page. If I do that, and find that your Twitter stream is filled with motivational quotes or news headlines, I won’t follow you. I need to see that you’re having actual conversations with people, not just tweeting out garbage. Also, conversations does not mean retweet after retweet. Talk to people. I want to see back and forth, not just blah blah blah. Remember, people joined Twitter to have conversations with real people, not have commercials blasted at them. When you send nothing but headlines, you’re not doing anything useful. You may think you have a lot of followers, but trust me, no one is paying attention to you. Want to be sure? Go check your Klout score.

Unfortunately, Twitter has become another spam channel, which threatens to reduce its usefulness. And while I would love to build up my network to some staggering numbers, I’m not willing to do that at the sacrifice of effectiveness and real reach. So I’ll take a few seconds to look at each new follower and decide whether I want to follow them. For the most part, I’ll give people the benefit of the doubt, unless they’re blatantly trying to sell some money-making system (which, if it really worked, you wouldn’t be online pimping it out to me; you’d be on your own island somewhere in the Caribbean).

So if you want people to at least pay attention to you, put a little thought and effort into actually communicating with people, rather than trying to trick them.

My book, Branding Yourself: How to Use Social Media to Invent or Reinvent Yourself (affiliate link), is available for pre-order on Amazon.com. I wrote it with my good friend, Kyle Lacy, who I also helped write Twitter Marketing For Dummies (another affiliate link).

Photo credit: ®DS (Flickr)

Success Isn’t Showing Up, It’s Sticking Around

“80% of success is just showing up.”

I’ve been thinking about Woody Allen’s quote for the last few hours, after a rousing night at the relaunch of Social Media Club Indy. We heard Jason Falls speak, and I got a chance to hang out with him and a few other people at Yats Cajun Creole restaurant afterward.

Jason Falls and his new t-shirt

Jason Falls models his new t-shirt. That's me behind him.

I think Woody only got it half right. You can show up all you want, but if you don’t stick around, you’re missing out.

It was a lot of fun to just sit and talk about connections, past relationships, families, search engine optimization secrets, and food. I learned where the New York and Boston accent comes from. I learned a secret about Twitter lists. And I got a nice big plate of chili cheese etouffee with crawfish thanks to Duncan Alney and Joe Vuskovich (owner of Yats).

I’ve been writing and talking about the importance of face-to-face networking as a part of personal branding a lot lately. And last night, I realized that success isn’t just showing up, it’s sticking around.

It’s sticking around for dinner or drinks after the main event. Not to pick someone’s brain, but to share ideas, talk about family, tell stories, and learn more about each other. (Keith Ferrazzi talks about this a lot in Never Eat Alone (affiliate link). It’s my new networking bible.)

If I want to build solid relationships with people I trust and who trust me, I need to spend time with them after special events, not during.

If I want to build solid relationships, I can’t do it in a crowded room with people who only have a few minutes to talk.

If I want to be a valuable resource, I can’t shout advice over a loud crowd and louder music.

I need to hang out with people in a quiet place. The best place to do it is when everyone is happy, excited, and talkative. The best time to do it is after the big event that got people talking excitedly.

Unfortunately for those who didn’t stick around, they missed out on this opportunity. By not sticking around, they missed the chance for deepening relationships that lead to bigger success.

Now, I completely understand why people had to go. They have families to see and take care of. They have work that needs to get done. They have personal lives that mean they can’t stay out until 10:30. I don’t blame them, because 9 times out of 10, I do too. I don’t stick around because I haven’t seen my family since the night before, or I’ve got a client deadline the next day. I couldn’t even stick past 10:30 for drinks, because I had to finish a presentation.

However, there are times that I get to do it, because my family understands my insatiable need to talk with people about things I’m passionate about. And those are the times that I see my personal brand and my relationships leap ahead. (Of course, my family couldn’t care less about whether I’m a big deal to other people. I’m a big deal to them, and that’s who gets most of my attention. So for those who had to leave, I totally support you.)

But if you can arrange it once or twice, stick around. Be the last one out the door, and talk to the event organizers who are sticking around to hang out with the Big Name From Out Of Town. Stick around, and join them for drinks or dinner. You’d be amazed at what will come your way as a result.

So success does come from showing up. Anyone who came and met someone new last night was successful (and will be moreso if they can follow up with some one-on-one networking). But the bigger success, for me, came from sticking around just a little while longer.

Photo credit: Andy Huston

Paid Consulting or Free Advice? A Moral Conundrum

Hamburger with fries

A story.

Pablo Picasso is sitting in a restaurant, when a woman approaches him, gushes over him and his work, and asks him to sketch something on a piece of paper for her.

Picasso takes the paper, and does a quick-but-beautiful sketch. He hands it back to her and says, “that will be $10,000.”

The woman is taken aback. “But it only took you a few minutes to do that. Isn’t $10,000 a lot for just a few minutes work?”

“it may have taken me just a few minutes to draw, but it took me a lifetime to learn,” said Picasso.

I frequently think of Picasso whenever I’m asked to provide free advice and knowledge.

“Can we meet for coffee?” someone will ask me at a networking event. “I want to pick your brain about blogging.” Like my brain is on display, with a lot of other brains.

“Mmmmmmm—that one!”

I’m usually happy to share as much information as I can. I try to be friendly and willing to teach people, as an homage to the people who shared so much information with me when I was first starting out.

This bothers people. Most notably my business partner, Paul, my wife, and any professional consultants.

“You need to charge for your time. You’re giving away information. Information that’s taken you months and years to amass. Even if it takes you an hour to teach them, it took you years to learn it.”

Hamburger with fries

Will work for food. For now.

“Cool!” I think. “My time is worth money. I have years of knowledge and experience that people think is valuable.” And I feel really good, and I promise that, this time, I’ll embrace my inner consultant, and say I’m more than happy to teach them everything I know for a pre-determined hourly rate. Like Picasso did.

But then someone asks me again, and I’m afraid of looking like a money-grubbing a-hole, so I compromise.

“Tell you what. I’m supposed to charge $100 an hour for this kind of information,” I say, rolling my eyes as if to say “they” told me to ask for money. “But if you buy my lunch, I’ll be happy to tell you what I can.”

The other person readily agrees, we meet, and I share whatever I can to help them out. Of course, when I get back to the office or come home that night, I feel like Jack did after he told his mom he traded the cow for some magic beans.

I know I’m supposed to make money from my work. I’m a professional who is hired by companies to actually use my knowledge and skill to help them be successful. I’ve raised the bar (and my rates) even higher in the last year by co-writing two books and working on a third. (At the very least, I think, I should be getting dessert with lunch, but apparently that’s still not good enough and now I have to watch my cholesterol.)

I don’t know why it’s so hard for me. Pablo Picasso scribbled on a piece of paper between courses, and charged a woman $10,000 for something that took him decades to master. I’m sharing many years of blogging and writing wisdom in 60 minutes, and I should be able to look someone in the eye and ask for $100 an hour without stammering out an apology.

I’ve talked with other friends who face the same conundrum. Some are happy to charge, while some are not. I don’t know who to believe. Even the experts aren’t sure.

On one hand, Seth Godin says if I want to be a Linchpin (affiliate link), I need to participate in the Gift Economy, and give this stuff away for free, because then I’m valuable to a lot of other people, and the benefits (and money) will shower upon me. Chris Anderson says that if I give knowledge away for Free (affiliate link), I’ll show my value to others, and the benefits and money will shower upon me some more.

On the other hand, there are hundreds and thousands of professional consultants who make their living getting paid to share their knowledge and experience, which took years to amass. Why should they get paid obscene amounts of money to share their knowledge, when I’m settling for a damn hamburger? (To be fair, it’s a really good hamburger, and I order bacon on it, which usually costs extra. Because I’m worth it.)

What should I do? Should I embrace my inner capitalist and charge people to give them my knowledge? Or should I continue to believe in puppy dogs and rainbows, and share my knowledge for the good of mankind and the benefit of the planet? What would you do? Leave a comment and let me know. I’ll discuss the answers in a future post.

Ignore the ROI of Social Media

That’s right. Ignore it completely.

It’s stupid. It’s a stall tactic. “What’s the ROI?” is often a cop-out question asked by people who don’t really want to do or understand social media. If you’re asked this question when you first start talking to someone about social media, distract them. Jingle your keys in front of them or something.

I heard Scott Stratten (@unmarketing) speak at the Social Media Club Chicago this past week, and he said something that made me want to pump my fist and shout “F— YEAH!!!”

Photo of Patrick Roy

No, no, I meant R-O-I, not Patrick Roy (wah).

“The next someone asks you about the ROI of Twitter,” Scott said, “substitute Twitter with the word ‘talking.’

“What’s the ROI of ‘talking?’ How much money do you make with this new ‘talking’ business? I don’t understand why you’re ‘talking’ to customers all the time.”

F— YEAH!!! </fistpump>

Twitter, Facebook, LinkedIn, blogging — they’re all tools for communication, just like talking. But we don’t measure the ROI of talking. We measure total results, usually as a sales figure.

I love networking. I go to networking meetings, and I talk to people. I meet those people later for coffee, and talk some more. My cost is the driving, the time, and the coffee (medium decaf mocha, extra hot, please). The ROI — which I have never been asked about — comes when I close a deal, get a speaking gig, get a referral for a new client, or even get a book deal. That’s something I can measure after the fact. But I can never figure it out beforehand.

An example: the first time I ever met my good friend and writing partner, Kyle Lacy (@kyleplacy), for coffee was nearly three years ago. I think I bought my own coffee, but I could be wrong. (I probably am.)

Total cost? $4.20 (mochas ain’t cheap, Chester).

But what did I get out of it? Over the last three years, several speaking opportunities, collaborating on a couple projects, a little business passed back and forth, and two book deals. And he’s bought lunch a couple times. So the ROI is pretty damn high, especially if he did buy the coffee. [Update: I checked with Kyle. He bought the coffee. He always buys coffee for first meetings. Looks like I owe him a cup.]

I’ve never had to justify the ROI of talking. No one does. So why should we justify the ROI of Twitter and Facebook? They’re tools that let us talk. If we have to explain their ROI, then show me the ROI of your cell phone. Or your desk phone. Or your laptop and email. Show me the ROI on a handshake.

Otherwise, stop asking me about it until you start using it. Then we’ll figure it out.

(Note: This is NOT to say that social media should not be measured. It absolutely should. But if you ask about ROI at the beginning of your efforts, you’re setting up for failure, because you don’t know what you’re trying to measure. Instead, try it, use it, jump into it. Get good at it. Then measure how much money you’ve made on it. I’ll talk more about how — and why — to measure the ROI of social media next week.)

Help Me Become SmartBrief’s Social Media Poll Blogger

As a social media pro, I’m a regular reader of SmartBrief, a media company that pushes social media news out to people like me.

A few weeks ago, they announced a competition where they started looking for a new blogger to write about their weekly social media polls. I was one of four finalists for the weekly spot. As part of the proceedings, I had to come up with a poll question, analyze the results for a guest post on the SmartBlog on Social Media blog.

So now I need your help. If you could do me a solid, I would really appreciate it.

  1. Go to my blog post on the acceptability of ghost blogging. (Ignore the bad photo they’re using.)
  2. Sign up for the SmartBrief on Social Media Newsletter BY OCTOBER 17.
  3. Look for the October 18 newsletter in your email and vote for me.

That’s it. Easy-peasy.

They’re going to announce the winners on October 20th, and I’m hoping to be the lucky winner, but I’m going up against some heavy hitters like Mirna Bard, Mike Sansone, and Jeremy Victor. So I could really use your help.

——
My book, Branding Yourself: How to Use Social Media to Invent or Reinvent Yourself (affiliate link), is available for pre-order on Amazon.com. I wrote it with my good friend, Kyle Lacy, who I also helped write Twitter Marketing For Dummies (another affiliate link).

Coupons + Geo-Location = Technology I’d Like To See

My friend, Patric Welch (aka Mr. Noobie), writes an occasional blog feature he calls Technology I’d Like to See (TILTS). I liked it so much that I steal the idea from time to time, and share the occasional TILTS idea I have, to see if I can get the parties involved to actually make it happen. Kids playing Foursquare. It's a play on the social networking service by the same name.

We’re starting to see how some geo-location services, like Geoloqi (in closed beta), will automatically perform services for you based on you just entering a specific location, like check you into a Foursquare location if you have been there for more than 10 minutes, or send you an SMS note the next time you go to a grocery store.

My point is, geo-location is becoming the hot new social networking service for consumers, and savvy marketers are already taking advantage of it. Check in at a restaurant, and you could get a discount off your dinner. Stop in at a bookstore, and you may get a notice that your favorite author has a new book coming out.

So here’s my TILTS idea:

I would like to see one of these coupon services, like Groupon or Restaurant.com, sell on-the-spot coupons, through Foursquare, Gowalla, or any of the other geo-location services. If I check in to a restaurant that has a Restaurant.com coupon, I want the option to buy the coupon right there, and be able to redeem it from my phone.

Currently, if I buy a Restaurant.com coupon, I have to print it out and give it to them. And if I’m already in a restaurant, then printing out the coupon is not an option. But what if I could share a coupon with a custom ID number (or bar code or QR code) that the server can enter into the computer, and it will honor the coupon, and insure I can’t cheat and use it again? (A local coupon provider, Coupons4Indy already has one-time mobile coupons you can redeem, so I know this can be done.)

This way, sites like Groupon.com and Restaurant.com can take advantage of the growing geo-location trend, marketers will have more ways to improve the ROI of their social media efforts, and the consumer benefits by finding surprise deals at their favorite restaurant.

What do you think? Can you think of a way to improve this? Or where are the flaws that you see? And if you’re from any of the coupon or geo-location services, what do you think? Is this even doable? And do you need my mailing address to send me a finder’s fee?

Can Geo-Location Services Get Too Clingy? A Neer Review

I like geo-location services. If nothing else, I like the competition of trying to wrest mayorship of a restaurant or office from a social media buddy. But I also like it for the ability to see if any of my friends are nearby, and I’ll send a quick Twitter DM for lunch or coffee.

I also like how some restaurants like Scotty’s Brewhouse or a museum like Conner Prairie will offer specials to people who check in (Scotty’s: 10% off each visit you check in, plus a special bonus to mayors; Conner Prairie: $2 off your general admission on your first check in).

To me, Foursquare has actually told me a little bit more about my friends, and gives us something to talk about when we bump into each other. (I once had someone come up and introduce themselves to me at Hubbard & Cravens because they saw I was the mayor and recognized my avatar photo.)

But the thing I’ve always been careful of is to not tell everyone every time I check in. I turned off my Twitter and Facebook notifications, and only submit a location on special occasions (i.e. checking in at the Pittsburgh Steeler’s practice facility sometime back in May or June, or checking in at an Indianapolis Colts’ preseason game against the Bengals). But otherwise, I try to leave my general networks alone. Plus I just don’t want to pester everyone with my new location anytime I move three feet to the left.

So I’m a little leery of this new private geo-location service called Neer. Okay, maybe not leery, but I rolled my eyes a little harder than necessary, and gave myself a headache. Here’s what Neer says they do.

Neer allows you to privately and automatically share your location with the people you care about. Not everywhere you go, just the places that really matter.

Neer works in the background so you don’t have to. Go ahead, leave work and leave your phone in your pocket. We’ll let your loved ones know you’re on your way!

In other words, let’s say I select “Work” and “Home” as your important places — this is called “geo-fencing” — and I choose my wife as the person I want to notify. Then, my wife will get a little message when:

  • I arrive at work in the morning.
  • I leave the office for lunch or a meeting.
  • I arrive back at the office from lunch or a meeting.
  • I leave the office to go home that night.
  • And when I get home.

I don’t know, it seems a little creepy. I mean, I love my wife, but I don’t want her to keep track of every move I make. And I don’t want to keep track of every move she makes. (10 cool points to everyone who just said “every bond you break” in their heads.)

However, to be fair, Neer probably isn’t for me. As TechCrunch said in an article,

Neer is for people who constantly have to keep track of each other and already do so with phone calls, such as husbands and wives with small children. Instead of calling every night to see if a spouse has left work yet in time to help feed the kids or put them in bed, or whether the school drop-off was successful, they can get a reassuring geo-alert.

Since this isn’t an issue for me, I don’t need the constant reassurance or helicopter spousal attention that Neer will give me.

However, I do like the idea of passively sharing my location with a few necessary people, even actively. In fact, the more I wrinkle my nose at the idea, it makes the blood rush to my brain, and I can think of a few business and personal applications where this might be useful:

  • Long haul truckers who follow a specific route over and over. They can text stops to their family or their dispatcher when they have reached a certain location, like crossing a state line or arriving at a filling station.
  • In town delivery drivers who follow a set route. Their dispatchers can keep up with them via Neer.
  • Government employees who have to visit certain locations as part of a regular route.
  • People who live in one city and work in another. A friend recently spent nearly a year working in Fort Wayne — 2 hours away — and had to call his wife every time he arrived at his apartment on Sunday night, and when he left the office to head home on Friday nights.
  • Parents who send their kids off to college with a dodgy car. Just enter “the dorm” or “campus” into Neer, and you can be sure when your kid makes it back safely.

Okay, so maybe it’s not all creepy. Just a little clingy. But in the right circumstances, and to the right people, I can see this being a valuable tool for some people.

So here’s a video explaining what you can do with it.

My Favorite Moment from BlogIndiana 2010 Is Not What You Think

My favorite moment from BlogIndiana 2010 is not what you think? You might think it was the talk I gave on Saturday. But it wasn—okay, that was pretty awesome. It’s always an honor to speak there.

No, my favorite moment was when a few of us snuck out to lunch, and John Uhri (of the Sketch Notes) I introduced Jason Falls and Jay Baer to MacNiven’s, a Scottish restaurant in downtown Indianapolis.

MacNiven’s makes a pretty decent hamburger, but what’s unusual about it is that it’s 1/4 pound of beef, smashed to 8″ around. You have to fold it up to eat it. I explained it to Jay, and then Jay — having never practiced before, mind you — showed the rest of the world how to eat it. Now that is a quick study.