Some people have issues with ghost blogging. We’ve got clients who use it on a regular basis, and love it. Other times, we have run into some people who can’t wrap their brains around it. They’re not sure they want to do it, and they have trouble accepting our help. These people tend to fall into one of three categories.

• They don’t think they have a high-enough position to need a ghost writer. They don’t think they’re that important to “deserve” it. They think their company needs to be bigger, or they need to have a more prestigious position. I saw this a lot when I was doing speechwriting for a Congressional candidate in 2004. It’s not a matter of prestige, it’s a matter of having the time to do it.


Okay, that's kind of creepy.

• They feel they need to “earn” the words by doing the work themselves. These people have a very strong do-it-yourself ethic, and think that they should be able to and know how to do every aspect of their business. They don’t want someone to do the things they should be capable of doing themselves, and they feel like they’re slacking when they don’t. But a lot of people can’t write quickly or efficiently — they take a couple hours to write a single blog post. That’s a problem when their time is worth $250 an hour, like a defense attorney. Why spend $500 of your billable time, three times a week, when you could hire someone to do the ghost blogging for you?
• They think writing is so easy that anyone can do it. “After all,” they reason, “I learned how to write in school, so I can just take the skills I learned 20 – 30 years ago, right?” This is like saying, “I know how to work a table saw, so I ought to be able to make my own custom cabinets. Look, we all learned how to communicate via the written word, but that doesn’t make you a writer. A professional ghost blogger has been trained on how to write tight, concise copy that will inform, entertain, or persuade. While some people are able to do this without training, those people are few and far between. Don’t risk turning off your audience with less-than-professional writing that rambles on, is filled with errors, or just plain doesn’t make sense. (Not so surprisingly, these are the same people who demand that every position in their company has experience in their industry, including the accountant, the IT person, and even human resources staff.)

Ghost blogging is one of those services that companies need to maintain an online presence, but don’t have the time or resources to do it. It’s for the people who are too busy to write on a regular basis, no matter what “level” you are in your career. It’s for the people who struggle with writing, or are basically too expensive to do anything that doesn’t directly result in bottom line revenue for their company or firm.

Photo credit: starfish325 (Flickr)

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Over on his blog, Nashville writer Jeff Goins questions whether content is really king.

Well, actually, no he doesn’t. he said content is not king anymore. It’s a “fat, dethroned monarch, dis-empowered of his royal ability to influence.”

Janus, the two-faced Roman god, should represent content marketing.

Marketing — or as Jeff calls it, “relationships” — are the true king. Without relationships, without marketing, it doesn’t matter how awesome your writing is.

I used to be terrible at this. I thought all I had to do was be a good writer. But I was wrong.

I was scared. And lazy. I didn’t want to have to actually meet people. I just wanted to write.

But that’s not how the world works. So why would I think for one minute the Web would work that way? Yes, even in real life, it’s not just what you know that matters, but also who you know.

And even in business, the best way to promote an idea, product, or service is relationship. We all know this, because in this day of media saturation, we don’t buy what the ads tell us to buy. We buy what our friends recommend.

If I have to give an edge to either of them, I still side with content. Because hidden content can accidentally be discovered one day. I might write a post that gets picked up by search engines, and I could start being found for that topic.

But I could optimize and promote the bejeezus out of something really awful, and a lot of people could see it, but what do you think would happen if everyone showed up and saw — and said — how awful it was?

Still, it’s not a question of whether content or marketing is king.

Content Marketing Rules

This does not have to be an either/or proposition. You shouldn’t have to choose one over the other. And no, this is not one of those “why can’t everyone just get along” cop-outs that I detest. This is like arguing about whether peanut butter or jelly is more important on a PBJ.

Content and marketing have a symbiotic relationship. One cannot exist without the other. You can have great content, but if your marketing sucks, no one will see your stuff. And you can have great marketing, but if your writing sucks, no one will care.

There has to be a happy medium here. Or at the very least, we have to recognize that Content/Marketing is a two-faced king, like Janus, the Roman god of beginnings. You can’t have good marketing and lousy content, and you can’t have lousy marketing and good content. Without one, the other will die.

Content without good marketing is a private diary. Marketing without good content is spam.

I think once writers realize they need to market, we’ll see a bigger explosion in books and ebooks. And once marketers realize that content is not some throwaway afterthought, they’ll start seeing an explosion in sales and profits.

And if you want to learn how to do both, you can buy Branding Yourself or No Bullshit Social Media to see how.

(See what I did there?)

Photo credit: mscolly (Flickr)

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Okay, I’m going to jump on the trends bandwagon and offer yet another online predictions blog post where I polish my crystal ball and predict the future of social media. I think I have a decent track record going for me. In 2010, I predicted that Android sales were going to outpace iPhones, and I was only six months late on that (it finally happened earlier this year). Of course, I also said SMS would become obsolete, and that ain’t happening any time soon, so I’m batting .500.

Emboldened by my previous success — and with a promise to Allison Carter (@allisonlcarter) that this list will not mention mobile or geo-location networks — here are my four predictions for 2012.

1. An even bigger focus on quality of written content.

Thanks to Google Panda, the traditional SEO techniques of on-site optimization and backlinking is not as effective or important as it once was. Now, Panda measures things like bounce rate and time on site. In other words, if your site sucks, your rankings will drop. If your site is good, your rankings will rise.

Want to improve your rankings? Improve the quality of your content, especially your writing. The better your writing is, the longer people will stick around.

We’ll see a bigger push for web designers and bloggers to have better writing, not just a bunch of schlocky writing. So for anyone who has been in the quantity-over-quality camp of blog writing, you’re going to have a tough time of it in 2012.

2. Disruption will be the watchword, and the way to make money.

We’re already seeing how social media, broadband, and mobile phones are disrupting some middle men businesses. People are canceling their cable and satellite TV, and instead watching videos on Netflix and Hulu. We’re getting local news from local bloggers, or national news from each other, instead of TV news and newspapers. I even quit listening to local commercial radio, choosing instead to listen to an awesome public radio station out of Louisville, KY. Traditional media has been disrupted, but that’s not all.

We’ll continue to see more middle men being disrupted by fast phones and social media — look for advertising and PR agencies, publishers, banks, and credit card companies to take a big hit as people figure out how to circumvent these gatekeepers. Look for other people who figure it out to make a buttload of money being the disruptions, or taking advantage of the new disruptions.

(Case in point, Dwolla, which only charges $.25 per transaction for anything over $10 (under $10 is free), and is currently on course to move about $350 million per year.)

3. Citizen journalism will continue to grow and become more important.

Newspapers have taken a big hit in the last 10 years, thanks to online media — a disruption that’s been years in the making — but people still want local news. The newspapers that will survive and thrive will be the dailies in smaller cities, and the weeklies in small towns. In the big cities, we’ll see more citizen journalism as people report on their local stories. More Twitpics, more cell phone videos, more stories that are pieced together through people acting like their own journalists.

I would love to see some news-minded entrepreneur figure out a way to gather all of this content and monetize it. While that may not happen in 2012, look for online-only newspapers like The American Reporter to pick up the slack of the big city papers, and local news outlets like Patch to become more widespread and easier to use.

We’re going to see more news, commentary, sports, etc. covered up by real people, not professional journalists. I also think we’ll see smaller print newspapers get smarter about their online efforts, and even TV stations to continue to embrace the web. Could we also see someone start an Internet-only TV news style of website?

4. Teenagers will begin to leave Facebook in droves.

Their moms and dads are on Facebook. Their grandparents are on Facebook. The whole point behind Facebook was it was a place to go where you could be cool. And as everyone knows, it’s impossible to be cool when your parents are around. They’re moving to other networks where their parents are not. Even Ben Bajarin (@benbajarin) of Time Magazine is questioning whether it’s the beginning of the end for Facebook. (Hint: No, not yet. But don’t be surprised if it happens one day far off into the future.)

Where they’re all going is still unknown. MySpace is still popular among teenagers. YouTube is actually the second biggest network among teenagers (Facebook is still first). And the gaming console networks are seeing a big uptick. But when all the stats are showing that 1 in 5 teenagers are leaving Facebook, it’s time for marketers to stop with this “social media is for young people” nonsense and recognize that the parents and grandparents are embracing it more easily now.

Photo credit: JasonLangheine (Flickr)

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Should journalists be licensed? Should they be given some sort of special card that says they have undergone the rigorous training necessary to objectively report the news, and thus be given special access to government officials, sporting events, and other newsworthy goings-on?

Christine St-Pierre, Quebec’s culture minister, believes so. She is creating a plan for “a new model of regulation of Quebec media.”

In other words, she wants the government to determine who is worthy of being a “journalist,” and thus excluding people who don’t work for traditional media outlets.

As in, not bloggers.

It’s a familiar refrain: newspaper writers and other big-J Journalists don’t like bloggers. We’re not real journalists, they say. We haven’t had the education or training. We’re not held to the same rigorous editing and writing standards that they are. And so, this makes them the arbiter of deciding what is real journalism and what isn’t.

Australian writer and web developer Aaron Holesgrove echoes St-Pierre’s sentiments, claiming some moral high ground that bloggers may not occupy, simply because we don’t work for newspapers or TV stations.

We’re not objective. We present opinion as fact. We use anonymous sources.

I guess in that sense, most cable news stations aren’t journalism either. Neither Keith Olberman and Sean Hannity are objective, and both present opinion as fact. And as far as anonymous sources go, I see them quoted in news articles all the time. They’re the ones called “someone familiar with the facts” or “someone not at liberty to speak to the media.”

But there are plenty of bloggers who report the news objectively. They report on nothing but facts. They don’t use anonymous sources any more than the real newspapers. And when it comes to writing and editing, they’re the masters of their craft.

The American Reporter is an online-only newspaper that, by the strictest definition, could be considered a blog. They’re the first Internet-only newspaper, as well as the largest online alternative newspaper. But they’re a newspaper first, and a blog second. So what does that make them? (Full disclosure: I’ve been their humor columnist since 1997.)

Apparently You Lose Your Journalism Card When You Go Online

So what’s the deciding factor between a journalist and an online hack who is looked down upon by the very people he seeks to emulate? Is it the writer’s employer? Are we journalists because we’re paid by newspapers and TV stations? Are we non-journalists because we’re freelancers and free writers? Is it our education, or lack thereof? And what about the people who used to be journalists but aren’t any longer?

There are plenty of examples here in Central Indiana of people who took their work from the print and broadcast world to the online world. They were laid off or removed from their positions, found a home online, and became bloggers.

Ruth Holladay, former firecracker columnist for the Indianapolis Star has held her former employer’s feet to the fire for more than four years now on her own blog. Paul Poteet is a former meteorologist for WRTV, the local ABC affiliate, and found a second home online, parlaying his TV celebrityship into an online presence most of us would kill for.

But neither of them work for the large media conglomerates that once employed them. Does that mean that they are no longer worthy of the term “journalist?” Did Ruth have to hand in her journalist card when she started publishing her words online? Did Paul get suddenly struck stupid, and no longer able to read a weather map, when he left his TV station?

On the national scale, a couple years ago the Seattle Post-Intelligencer and the Denver Times became online-only newspapers. The P-I folded their print edition and went online only, while the Denver Times was born out of the ashes of the now-defunct Rocky Mountain News.

No one would (seriously and credibly) argue that these two newspapers are no longer journalistic sources just because they are online-only. And yet, there are people who will say that Holladay and Poteet are no longer journalists because they’re not employed by large media conglomerates.

So where does that line get drawn? I’m a professional blogger, but I’ve published a newspaper column for nearly 18 years. Am I only a journalist when my words appear on dead trees? Or do I carry that mantle and responsibility in every kind of writing, including here?

Bloggers Are the Pamphleteers of Old

Back in the 1700s, pamphleteers were those people who wanted to express their opinions to a large group of people, and did so in their own proprietary platform. Today’s bloggers are yesterday’s pamphleteers — we don’t have access to the machines or process to broadcast our opinions via mass media, but we do have the communication channels through WordPress, Blogger, Posterous, and about 40 other blog platforms.

We use blogs to express our opinions and stories, the same way Thomas Paine expressed his support for the Americans during the Revolutionary War.

Is blogging messy? Yes.

Is it prone to misuse and abuse? Of course.

Do we make mistakes or go overboard in our opinions? You bet.

I see the same thing from professional journalists too. Slanted news stories, over-hyping and sensationalizing news (and weather!), and even plagiarism and fabrication (anyone remember Jayson Blair?).

Still, I think journalists hold themselves to their self-imposed standards, while most bloggers do not. That’s what makes journalism an institution to be trusted as reporter and watchdog. But if bloggers want to be taken seriously as a form of communication, we need to step up and start following those practices as well.

In the meantime, you big-J journalists, blogging isn’t going to go away. No matter how much you deride the form, it’s only getting bigger and more powerful. You know what’s going away? Print media. You have a choice. Teach us how to do it right, teach us how to do it well, so you have a place to land when your employer figures out that two 20-somethings can do your job for a fraction of your salary.

To paraphrase an old quote by writer Rex Huppke, “It’s funny when journalists mock (blogging). It’s also funny when people about to be eaten by a bear mock the bear.”

Bloggers who want to be journalists need to step up their game. Journalists who are destined to be bloggers need to get over themselves. Because one day, just like newspapers replaced pamphleteers, blogging is going to do the same thing to the newspapers.

Photo credit: Manin The Moon (Flickr)

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Writers need to read if they want to improve. We learn, we borrow, we’re influenced, and in some cases, we steal.

Whether you’re a blogging veteran or wet-behind-the-ears rookie, there are certain books that will give you the knowledge, insight, and ability to be an effective blogger.

I am always reading books, sometimes in my industry, sometimes outside (my favorites are Christopher Moore humor novels and British murder mysteries), and trying to learn some of the techniques these writers use.

I have five books that I think every blogger should own, or at least read, if they want to improve their writing and become a better blogger.

These five books vary in industry and focus. They may tell you how to blog, how to write, or how to spell. But these are the five books that I have found to be the most valuable in my own professional blogging career.

• Corporate Blogging for Dummies: My good friend, Douglas Karr (@douglaskarr), and Chantelle Flannery wrote this tome for corporate bloggers everywhere. And while the title suggests it’s for corporate bloggers, anyone who wants to be a blogger can learn from this one. It talks about why blogging is important, what tools are available, and even how to write blog posts.
• The AP Stylebook: I’ve long maintained that blogging should follow AP Style when it comes to settling confusing questions of spelling, grammar, and punctuation. After all, we’re becoming citizen journalists, so we should follow journalistic style. The AP Stylebook can answer odd and esoteric questions, like the “proper” abbreviation of state names (AP style does not use the two letter postal abbreviations), whether to capitalize job titles (you don’t, unless you’re referring to the President of the United States), and even whether to use an Oxford comma (they don’t, but I think they’re horribly wrong about this one.)
• Grammar Girl’s Quick and Dirty Tips for Better Writing: (affiliate link) I am a regular listener of Mignon Fogarty’s (@GrammarGirl) “Grammar Girl’s Quick and Dirty Tips” podcast, and recommend it to anyone who wants to improve their grammar and punctuation usage. Her book on Better Writing is also a must for anyone who wants to improve their writing mechanics, and avoid the little nagging errors that are so tiny but seem to throw everyone into a terrible tizzy. (I’m also a fan of the A Way With Words show on NPR/podcast, but they don’t have a book out. Plus, I made Grammar Girl’s “Wordsmiths” Twitter list, which I’m very proud of.)
• Ernest Hemingway’s short stories: If you want to learn how to write with punch and power, read Hemingway. Especially his short stories. Especially anything with Nick Adams (Big Two-Hearted River). It has that punchy, short dramatic style that tells you how to craft short sentences that carry a lot of impact. Hemingway cut his teeth at the Kansas City Star in 1917, learning the style that made him the most recognized writer of his day. While some of his language and ideas are definitely from the early 1900s, his writing style is still something to study and learn from.



• Roger Angell’s Once More Around the Park: Roger Angell is the baseball writer for The New Yorker, and the master of the long meandering sentence. If Hemingway is a boxer, writing short, punchy sentences, Roger Angell is the old dude doing tai chi in the park on a warm Sunday morning, moving slowly but fluidly, and never stopping until he has achieved inner peace and gotten a low-impact workout in at the same time. Angell’s descriptions of baseball games, baseball fans, and even the parks is something even the non-fan will enjoy. It’s a book I definitely recommend reading, whether you’re a baseball fan or not. While the fan will appreciate his explanation of the games and the names of the fan’s childhood, the writer will appreciate the images Angell is able to conjure up, and the ease at which he writes long, smart sentences that carry the sounds and smells of a faraway day.

What are some of your favorite books for writers and bloggers? Are there any that you recommend? Any that you would stay away from? Leave a comment and let’s hear from you.

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Author : Erik Deckers  •  Content Location : Indianapolis, IN  •  Copyright Year : 2011  •  Headline : Five Books Every Blogger Should Read or Own  •  Keywords : blogging, blog writing, Ernest Hemingway, Douglas Karr, Grammar Girl, Roger Angell, Associated Press, AP Stylebook  • 

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]]> http://problogservice.com/2011/10/26/five-books-every-blogger-should-read-or-own/feed/ 5 http://problogservice.com/2011/10/03/dear-social-media-haters-social-networking-isnt-going-anywhere/ http://problogservice.com/2011/10/03/dear-social-media-haters-social-networking-isnt-going-anywhere/#comments Mon, 03 Oct 2011 12:00:49 +0000 Paul Lorinczi http://problogservice.com/?p=4226

Dear Social Media Haters: Social Networking Isn’t Going Anywhere

Business blogging and social media can be effective in helping products or services find an audience to generate conversations. Business blogging is the hub of any social media campaign. Yet, how do you move large segments of the population to evangelize your product or service like a preacher can move a congregation? Scientists at Rensselaer Polytechnic Institute have found [...]

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]]> Dear Social Media Haters: Social Networking Isn’t Going Anywhere




Business blogging and social media can be effective in helping products or services find an audience to generate conversations. Business blogging is the hub of any social media campaign. Yet, how do you move large segments of the population to evangelize your product or service like a preacher can move a congregation?

Scientists at Rensselaer Polytechnic Institute have found that when just 10 percent of the population holds an unshakable belief, their belief will always be adopted by the majority of the society. 

This has played out recently with the events that have happened in Egypt, Syria, Libya and Tunisia. By accounts, small segments of the population were able to use Facebook and Twitter to steer their ideas into a majority which resulted in what has become known as the “Arab Spring”.

Who says that cannot be done for a product or service? Look at Facebook, which is used by nearly half of the US population (170 million US users), or Twitter, which is used by 14% of the US’ adult Internet users.

But to be a part of this trend, you have to participate in social media first. If you are not even engaging in conversation online, then your brand or competitor could be eating your lunch.

As one of our clients said, “If you’re not tracking Twitter or Facebook, your brand could get destroyed. People can be really mean.” So participation is key. Because the 10% rule can go both ways. It can work for you or against you.

Why? Consider this, Generation Y has now surpassed Baby Boomers as the largest population in the United States. They don’t watch television like Baby Boomers still do. Generation Y is online, texting and watching Youtube. If you want to reach Generation Y, television and newspapers will not do it.

If you want to move them and become a majority product in their circles, you will have to participate in social media to make it happen. It’s scientifically proven that it only takes 10% for a movement to move like fire.

Paul is the President of Professional Blog Service. PBS works with clients making strategic investments into business blogging, social media and search engine optimization.



Paul Lorinczi

Paul Lorinczi is the President of Professional Blog Service. The goal of the company is the help clients use Blogging and Social Media to expand their business online through planning, execution, and measurement.

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Author : Paul Lorinczi  •  Content Location : Indianapolis, IN  •  Copyright Year : 2011  •  Headline : Dear Social Media Haters: Social Networking Isn't Going Anywhere  •  Keywords : social media, social networking  • 

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]]> http://problogservice.com/2011/10/03/dear-social-media-haters-social-networking-isnt-going-anywhere/feed/ 0 http://problogservice.com/2011/09/22/5-reasons-b2b-sales-need-social-media/ http://problogservice.com/2011/09/22/5-reasons-b2b-sales-need-social-media/#comments Thu, 22 Sep 2011 12:00:34 +0000 Erik Deckers http://problogservice.com/?p=4185

5 Reasons B2B Sales Need Social Media

“We’re in B2B sales, we can’t use social media.” I hear it many times. B2B salespeople who think they can’t use social media, because social media is just for fun. It’s just for kids. Their clients don’t use it. Blah blah blah. I don’t know who keeps perpetuating the myth that social media is some [...]

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]]> 5 Reasons B2B Sales Need Social Media




“We’re in B2B sales, we can’t use social media.”

I hear it many times. B2B salespeople who think they can’t use social media, because social media is just for fun. It’s just for kids. Their clients don’t use it. Blah blah blah.

I don’t know who keeps perpetuating the myth that social media is some kids’ playground that “real” businesspeople aren’t allowed to use, but it’s wrong. There is no one who can’t benefit from social media. Even spies can use social media — the CIA has one at ICouldTellYouButI’dHaveToKillYou.com.

But I was in B2B sales long enough, in a past life, that I can see exactly where and how B2B salespeople can use social media.

1. Solve problems.

The best way to find customers is not to call them up, one at a time, from a phone list, and hope for the best. The best way to find customers is to happen upon them when they have a problem, and fix it. Even if it’s just a small problem that’s easily managed in a single Twitter message or 500 word email, you will get a person’s attention when you help them.

You answer their question, show them how to fix the problem completely, and they’re grateful. They’re so grateful, they check out your profile, see who you work for, and visit your website.

They don’t buy anything from you right then, but they start paying attention to you on Twitter, on LinkedIn, or an industry discussion board. They see you helping others, and they realize you solve problems. You’re honest, you’re helpful, and you provide value to them.

And then one day, they realize they have a problem where they need your help — paying-you-money kind of help. You meet, show them how your product can fix their problems, and they buy it.

2. Become your industry’s expert.

Solve problems for a lot of people, not just a few. Start a blog and write important articles about industry trends. Write articles about how trends in other industries affect yours. Write articles that show people how to fix a common problem. Write articles about other articles other industry people have written.

But do it without pimping your product. Don’t write commercial after commercial about your products. Don’t write about “5 ways our rotary wankle engine beats the competition.” Don’t even write about problems where your product is the only solution. People hate that, and will ignore you.

Then, share those articles on your social networks — Twitter, LinkedIn, etc. As your customers and prospects read your articles, they’ll figure if you know enough to write about these issues over and over, you must know what you’re talking about.

Not only will they think you’re an expert, they’ll realize you know enough to fix their specific problem. They won’t want the help from the person who just called them up for the 8th time. They want the expert whose wisdom they’ve been reading for the last several months or years.

3. Deepen relationships.

Social media lets you connect with other people, in all industries, all career levels, all over the world.

You can be Twitter friends with your favorite customers. You can be LinkedIn colleagues with important decision makers. (And you can keep tabs on the competition.)

Social media lets you deepen important work relationships without constant face-to-face meetings. You can find out interesting things about people, things you would never learn in a real meeting. And things that show you care about them as a person.

“I saw on Twitter that you got a new puppy. How’s she doing?”

Now you’ve connected with them, gotten to know them better, and you can start deepening that relationship. Only it doesn’t stop growing when you’ve left them. You can continue to grow it when you’re back at your office.

People buy from people they like. By using social media to grow your relationships, you can get people to like — and buy from — you.

4. Avoid gatekeepers.

Anyone who is in sales has learned that gatekeepers are the bane of our existence. It seems their sole purpose in life, the reason they were put here on this earth, is to say no to salespeople.

Guess what.

Those people are not monitoring your customers’ social networks. They’re not on Twitter blocking your tweets. They’re not on LinkedIn intercepting your group discussions.

Your customers using it themselves. They’re paying attention to you. They’re reading what you have to say. And because you’ve done the previous three steps, they’re willing to talk with you on the phone or meet with you face-to-face.

Because the one phrase that trumps all gatekeepers, and is like sunlight to a vampire to them?

“He asked me to call.”

5. Keep up with client turnover.

People move on. They get promoted, they change jobs. I can’t tell you the number of times I’ve called someone only to find they left that job. All that work, all those phone calls and meetings, wasted. I could catch up with that person in their new job, if the gatekeeper was willing to share it, but a good bit of the time, that wasn’t possible.

With social media, because I’m keeping up with the people in my industry, I know when someone is moving on. I see their announcement on Twitter, I get the profile change notice on LinkedIn. I can send them congratulatory messages, follow up after they get settled in, and help them in their new role.

Occasionally, I can connect them to other people who can help, or write a blog post that relates to their new role and ideas to consider in their new position. (Sort of like this one.)

Social media is a force majeure in the business world, even while old school sales and marketing pros are still questioning whether and how to use social media, not realizing it’s already being used to great effect. Especially by the competition.

If you want to stay up with current trends and be a valuable resource to your current and potential clients, start using social media tools like Twitter, LinkedIn, and even Facebook. (But that’s for another post.)

It sure beats playing Dialing for Dollars day after day.

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Author : Erik Deckers  •  Content Location : Indianapolis, IN  •  Copyright Year : 2011  •  Headline : 5 Reasons B2B Sales Need Social Media  •  Keywords : social media, B2B sales, sales, Twitter, LinkedIn, blogging  • 

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]]> http://problogservice.com/2011/09/22/5-reasons-b2b-sales-need-social-media/feed/ 3 http://problogservice.com/2011/09/20/trademarks-and-copyrights-will-screw-up-your-seo/ http://problogservice.com/2011/09/20/trademarks-and-copyrights-will-screw-up-your-seo/#comments Tue, 20 Sep 2011 12:00:57 +0000 Erik Deckers http://problogservice.com/?p=4174

Trademarks and Copyrights Will Screw Up Your SEO

A lot of companies are using copyright and trademark symbols in their blog posts, not realizing the effect those symbols have on their SEO. If you use the ©, ™, or ® symbols in your blog post titles, or even the first 500 characters of your blog posts, that’s what Google will think your site [...]

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]]> Trademarks and Copyrights Will Screw Up Your SEO




A lot of companies are using copyright and trademark symbols in their blog posts, not realizing the effect those symbols have on their SEO.

If you use the ©, ™, or ® symbols in your blog post titles, or even the first 500 characters of your blog posts, that’s what Google will think your site is about. Those characters become part of the word, like Ke$ha or “Big $aving$,” and are harder to find without them.

If you have the phrase Super-Mega-Global© Electric Socks™ in your website or blog post title, Google will think the actual keywords are “Super-Mega-Global©” and “Electric Socks™.”

Honestly, when’s the last time you ever did a search for ™?

Never. And neither does anyone else.

I realize you want to protect your trademark and brand, but you’re not doing yourself any favors by using the symbols in your posts or pages. Your primary goal for a website/blog is to be found by the search engines, not to satisfy the ticky-tack tics of the company lawyer.

There is plenty of room at the bottom of the blog posts, especially if you stick in a paragraph of boilerplate language at the bottom of the post.

Just make sure you use the <small> tags on them.

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Author : Erik Deckers  •  Content Location : Indianapolis, IN  •  Copyright Year : 2011  •  Headline : Trademarks and Copyrights Will Screw Up Your SEO  •  Keywords : SEO, copywriting, copyright symbol, trademark symbol  • 

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]]> http://problogservice.com/2011/09/20/trademarks-and-copyrights-will-screw-up-your-seo/feed/ 0 http://problogservice.com/2011/09/12/use-the-words-other-people-use-not-the-ones-you-use/ http://problogservice.com/2011/09/12/use-the-words-other-people-use-not-the-ones-you-use/#comments Mon, 12 Sep 2011 12:00:35 +0000 Erik Deckers http://problogservice.com/?p=4157

Copywriters, Use the Words Other People Use, Not the Ones You Use

Do you know what audio theater is? Does it make you think of something to do with speakers at a movie theater? Or maybe it’s a subset of home theater equipment. Or maybe you’re supposed to go to a play and shut your eyes. It’s none of those. It’s what we used to call radio [...]

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]]> Copywriters, Use the Words Other People Use, Not the Ones You Use




Do you know what audio theater is? Does it make you think of something to do with speakers at a movie theater? Or maybe it’s a subset of home theater equipment. Or maybe you’re supposed to go to a play and shut your eyes.

It’s none of those. It’s what we used to call radio theater. (Or radio theatre, if you’re Canadian or British. Or a snooty purist.)



Cast of Decoder Ring Theatre, an audio theatre company in Toronto.

You know what radio theater is, right? Remember when Ralph and Randy sat in front of the big giant radio and listened to Little Orphan Annie? We all know what that is, even the people who only hear about it from their grandparents.

But the people who actually do radio theater want to call it “audio theater” instead. Why? Because people don’t listen to the plays on the radio anymore, they listen to them on CD players, iPods, computers, car stereos, etc.

So in order to be more accurate, they changed the name of the art form to more accurately reflect what it is that they produce.

And lost out on a large portion of their potential audience.

There are still plenty of people who used to listen to radio theater with money to spend, but they don’t spend it on the entertainment form from their childhoods because they don’t know it’s called “audio theater” now. Companies like Decoder Ring Theatre have worked hard to overcome this hurdle by being one of the most progressive and dedicated audio theatre troupes I’ve ever seen, embracing social media and Internet marketing, as well as podcasting. (Full disclosure: Decoder Ring Theatre produced and aired six of my Slick Bracer radio plays this summer.) But a lot of other companies have only seen a fraction of this success, and I believe it’s primarily because of this language disconnect between what is “correct” and what is “best.”

How many times have companies harmed their marketing efforts by insisting people call a term by what they want to call it, not what the customers want to call it? How many times have government agencies lost the respect and credibility they worked for, because someone who knows nothing about public communication insisted the agency use the accurate term, not the best term? How many news programs get laughed at because they try to change the commonly accepted term to something that better suits their political biases?

• An agricultural equipment company I know calls its products by the term they want to use, rather than the more common term their customer uses. This is evidenced by the 1,200 Google searches for their term, and the 20,000+ searches for the common term. While they may rank well for their chosen term, they don’t rank at all for the term their potential customers are using nearly 8 times more often.
• When the H1N1 epidemic flu first started, the public was calling it “swine flu,” but the media managed — with a lot of work — to get people to start calling it H1N1, because it was harming the pork industry. But the government agencies wanted to call it the human flu, and flu pandemic. Regardless of what they wanted to call it, the media ignored them
• Fox News’ insistence on calling suicide bombers “homicide bombers,” as per the Bush White House, made them a laughing stalk among journalists and news watchers.

If you’re not sure whether people are using your terms or theirs, go to Google’s Keyword Tool and put in your term and any industry terms you can think of. See which terms have the most global (worldwide) searches and the most local (US) searches. The ones that win are the ones most people are using, and the ones you should be focusing on.

Update: Deleted “Audio” from “Decoder Ring Audio Theatre” above, because despite being a loyal listener for 5 years, and now a contributor, I still can’t get their name right.

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Author : Erik Deckers  •  Content Location : Indianapolis, IN  •  Copyright Year : 2011  •  Headline : Copywriters, Use the Words Other People Use, Not the Ones You Use  •  Keywords : writing, copywriting, language, search marketing, internet marketing  • 

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]]> http://problogservice.com/2011/09/12/use-the-words-other-people-use-not-the-ones-you-use/feed/ 4 http://problogservice.com/2011/08/17/three-reasons-why-your-blog-needs-to-be-well-written/ http://problogservice.com/2011/08/17/three-reasons-why-your-blog-needs-to-be-well-written/#comments Wed, 17 Aug 2011 12:00:07 +0000 Erik Deckers http://problogservice.com/?p=4073

Three Reasons Why Your Blog Needs to be Well-Written

If you can’t write, you won’t show up on the search engines. That’s because Google is now looking at user experience as its primary ranking factor. That means, they check whether people are sticking around on your site, reading the great content you provided. They also know when people leave your site because it sucked. [...]

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]]> Three Reasons Why Your Blog Needs to be Well-Written




If you can’t write, you won’t show up on the search engines.

That’s because Google is now looking at user experience as its primary ranking factor. That means, they check whether people are sticking around on your site, reading the great content you provided.

They also know when people leave your site because it sucked.

According to a Google employee, Wysz, on the Google Forums, Google uses a number of different signals to find low quality sites, including shallow or poorly written content. Here’s what Wysz says:

Our recent update is designed to reduce rankings for low-quality sites, so the key thing for webmasters to do is make sure their sites are the highest quality possible. We looked at a variety of signals to detect low quality sites. Bear in mind that people searching on Google typically don’t want to see shallow or poorly written content, content that’s copied from other websites, or information that are just not that useful. In addition, it’s important for webmasters to know that low quality content on part of a site can impact a site’s ranking as a whole.

This can be a bit of an ego blow if you actually create your own content. I mean, it’s one thing to try to trick Google with a bunch of crap copy that got puked out by an article spinner. You shrug your shoulders, say “it’s a fair cop,” and then figure out another way to peddle your penis pills.

But if you’re not trying to trick Google, it has to be the worst feeling to find that Google dinged you because your writing was shallow and poorly written.

While Google isn’t getting into the literary criticism business or making moral judgments about you as a person (that’s what Facebook is for), Google wants you to write good copy that uses proper spelling, punctuation, and grammar. Here’s why:

• People spell and use grammar correctly when they search. That’s because Google will correct their spelling in a search. “Did you mean _____” appears at the top of the search engine if you typed in a word incorrectly. Or if they think you’re really stupid, they just ignore your word choice and do a search for the correct spelling, giving you the option to click the less desirable, incorrect choice.
• People share awesome. Scott Stratten said this once, and I’m stealing it. If you write some great stuff, people are more likely to share it. That means people are more likely to link to it in their own blogs, which builds backlinks, which helps your Google juice. But, more importantly, Google is starting to tailor your search results, not with the “official objective” results, but with the results you are more likely to be interested in. For example, you Google “Moleskine notebooks.” Instead of getting the regular search results for Moleskines, you’ll see a blog post I wrote about the little black notebook in your results. You’ll either see it because we’re connected socially, or because someone in your circle shared it, tweeted it, or even left a comment.
• Google is getting better at semantic search. That means, Google knows what you meant, rather than what you said (see #1). Combine that with the fact that programs like Microsoft Word can check your grammar, and I can see a day where Google uses a grammar checker in their indexing to weed out not only the shallow, poorly-written copy used by spammers, but start dinging the poorly-written copy from people who just can’t write to begin with. After all, Google is about providing the best user experience. So that may start including ranking “good” writing higher and “bad” writing lower. While I can’t see them using an Amazon.com review system to rank sites, I can see them pushing all the lunatic ramblings, misspellings, and drunken love poetry off the top pages.

If you’re a writer, this is one more reason to work on improving your craft. If you’re not a writer, this is a great reason why you need to improve. And if you’re a business trying to rank high in the search engines, this means you need to consider hiring a ghost blogger or other professional copywriter who actually knows what they’re doing.

Photo credit: Leo Reynolds (Flickr)

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