Yet Another Serial Plagiarist Busted by Google

March is International Serial Plagiarist Month, apparently. Because it’s the month that I discovered my humor columns being ripped off by, not one, but two newspaper editors in North America.

Yesterday morning, I received an email from humor columnist, George Waters, who said that we, plus 12 other humor writers, had been ripped off by Steve Jeffrey, publisher of The Anchor in Chestermere, Alberta, Canada, in 42 columns out of the last 52 weeks.

Not just a line here or there, or one of the funnier jokes. He did a complete copy-and-paste job, made some edits to give it a local flavor, and then published it under his name.

(You can read a very thorough writeup of the plagiarism situation by Andrew Beaujon of The Poynter Institute, a journalism school in Florida.)

Bicycle thieves and Dutch police

If only plagiarists were this easy to catch.

Earlier this month, Jon Flatland of the Blooming Prairie (Minn.) Times was found to have been plagiarizing humor columns and blogs from several humor writers, possibly as far back as 15 – 18 years ago. He resigned in disgrace, and his publisher notified the Minnesota Newspaper Foundation and another writer notified the North Dakota Newspaper Association about his plagiarism. He’ll never work in newspapers again.

And 25 days later I get another email that I have been stolen from yet again, but I was only ripped off twice. Fellow humorist Sheila Moss had 24 columns lifted.

How do we know? Because Waters copied every single column published under Steve Jeffrey’s name from the last 52 weeks — the online archives for anything beyond that were not available — and Googled unique phrases from each and every piece, and found columns that were written beforehand by someone else. That’s how he found me and three Canadians, eight Americans, and one Australian. I’ve also used Google Cache to find copies of my columns in The Anchor’s Issuu.com PDF newspapers. (Note: Just because you delete something from your website doesn’t mean it’s gone; Google saves this in their cache for weeks and even months.)

But that didn’t stop Jeffrey from expressing bewilderment at the accusation that 80% of his columns were found to be nearly identical to columns by other people. According to Beaujon’s article:

Reached by telephone in Alberta, where he said he was about to travel to British Columbia for two weeks, Jeffrey seemed baffled by Waters’ allegations. His column, he told me, doesn’t even touch on comedy. “I don’t write humor, and I don’t blog,” he said. “I write a ‘Lighthouse’ column, but ‘Lighthouse’ is about local politics.”

Well, the Lighthouse columns I read from August 25, 2011 and October 13, 2011 looked an awful lot like mine, with a few details changed. One is from 2003 about the three hours I worked as a telemarketer in college, and the other was an open letter to a fictitious fellow traveler to Boston. In 18 years, I have never written about local Canadian politics.

God Save Me From Newspaper Editors

As blogging has grown in popularity, bloggers have been increasingly under attack by the media. Bobby King, president of the Indianapolis Newspaper Guild, once called us the animals in the blogosphere. And yet, it’s not the bloggers, but the highly trained professional newspaper people that have stolen from me.

Three times.

In all the years that I’ve been a humor writer, I’ve had my work stolen by three different newspaper editors. (I discovered my work being lifted back in the early 2000s by an assistant editor of a weekly paper in Ontario.)

That means Canada leads the U.S. in theft of my work, 2 to 1.

But I have never found a legitimate, serious blogger stealing anything of mine. (That’s not to say it hasn’t happened, but I’ve never found it.)

What’s most frustrating about this is that I’ve been writing my newspaper column for little to no pay for all these years, publishing it in 10 different newspapers around Indiana, and in The American Reporter online. I do this because I love writing, and I love making people laugh. Humor writing has never been about the money. I’ve tried self-syndicating, but found very few takers. “We don’t have the budget,” is the frequent answer. So I gave up trying to earn money from it, and just do it because I love it.

So it frosts me when editors — bearers of journalistic ethics and integrity — profit dishonestly from my work. They collect salaries, they collect advertising revenue, and they make their living by stealing something they weren’t willing to pay me for.

I still consider journalism to be a noble profession, and I still think editors play a vital role in informing the public. I won’t paint all editors with the same overgeneralizing brush that people like Bobby King have painted my profession. Hell, I got my “professional” writing start thanks to one newspaper editor in northern Indiana who took a chance on me 18 years ago, so I am forever grateful to editors as a whole.

But I’m also getting sick of media professionals decrying the state of the blogging industry, when it’s their brethren who keep stealing my stuff. If you want to talk about “the animals in the blogosphere,” let’s first have a conversation about “the thieves in the editors’ offices.”

Otherwise, get your own house in order before you attack mine.

And quit stealing my stuff.

Fallout from Steve Jeffrey’s Serial Plagiarism

Here’s what has happened since the theft was first discovered:

All archives from The Anchor’s website were removed immediately after the Poynter.org story, as have all of their PDF versions from Issuu.com.

I’ve been in touch with the Alberta Weekly Newspaper Association and I launched an official complaint with the Alberta Press Council. I don’t know what results those will bring, but hopefully we’ll see some sort of investigation and resolution.

UPDATE: According to an article in the Calgary Herald (“Calgary-area newspaper editor resigns following plagiarism allegations“, Steve Jeffrey resigned his position as publisher of The Anchor today (Tuesday). According to the article,

“I really don’t have any way to defend myself. I did use articles for inspiration, but thought that I had changed the content enough to comply,” (Jeffrey) said in an e-mail to the Herald.

Ripped Off Columnists

All links point to at least one stolen newspaper column or blog:

Stories about Steve Jeffrey’s serial plagiarism:

Because I believe in thoroughness and the power of search engine optimization, you can also read stories about Steve Jeffrey’s serial plagiarism at these blogs and newspapers:

 

Photo credit: welcome2bo (Flickr)

Author :  •  Content Location : Indianapolis, IN  •  Headline : Yet Another Serial Plagiarist Busted by Google  •  Keywords : serial plagiarist, plagiarism, Steve Jeffrey, newspaper, humor columnist, humor columns  • 

One More Method to Breaking Writer’s Block

Yesterday, I shared six methods for breaking through writer’s block. But I forgot one of my most favorite ones.

Writer's Block

If you find you’re stuck for a way to explain something or can’t quite figure out a direction of a story or article, explain it to a friend. I mean actually sit down face-to-face with someone and tell them what you’re trying to accomplish. If necessary, pull out paper and pen, and diagram what you’re talking about.

I’ve often found that in order to be able to put my thought process into words, I have to be able to crystallize my thoughts. It causes all the thoughts that are pinballing around my head to get into formation, and I can express them clearly and logically.

Once I do that, I get unstuck for what I’m trying to say, and everything makes sense. I will occasionally pop open my laptop or notebook and scribble down the thoughts in a brief outline, which I can go back to later. It especially helps if I have several minutes after talking to that person to put everything down in a complete idea dump, which I can go back and fix later.

Author :  •  Content Location : Indianapolis, IN  •  Headline : One More Method to Breaking Writer's Block  •  Keywords : writer's block, writing  • 

Six Sure-Fire Methods to Break Writer’s Block

A lot of writers suffer from writer’s block. That big mental wall that sometimes get in the way of getting any writing done. But it doesn’t have to be permanent. Only a few times have people suffered career-ending writer’s block, but when that happens, we’ve gone beyond just plain ol’ writer’s block, and are getting into some serious performance anxiety.

Here are six sure-fire methods you can use to break through your own writer’s block.Erik Deckers' Moleskine & Coffee Tumbler

  • Carry a notebook with you at all times: I keep a little black Moleskine notebook and pen with me close at hand. Whenever I have an idea or a thought that I know I’ll want to use later, I write it down. If I have several minutes, I’ll write as much as I can about the idea that inspired me. Oftentimes, when I’m stuck for a topic or struggling with an idea, I’ll pull out the notebook and refer to what I’ve already written. Or if I’ve written enough, the material from the notebook is what I needed in the first place. I just transcribe it and clean it up.
  • Write something else: Most writers I know get hung up on one particular project. They can’t write this blog post, they can’t write that article. So write something else. If you’re a professional writer, or even a persistent amateur, there’s always something else to write. So write that instead. It often gets the juices flowing, and you can break the block. When you feel it break, immediately switch over to the project you were stuck on.
  • Write it in an email instead: Most writers seem to get stuck because they’re writing for posterity. They’re thinking not only of The Reader, but The Reader in 50 Years. I don’t know how many journals and notebooks I started and then trashed because I thought, “what if my grandchildren read this in 50 years” or “what if someone wants to study my writings in 100 years? What will they find?” I immediately froze up, got two entries into the journal, and then quit. I lost count of the notebooks I’ve pitched because of this.
    If this happens to you, regardless of what you’re writing, write it in an email instead. Start it out with “Dear Mom, this is something I’m working on right now.” Then write your project/article/blog post to your mom. We love our moms, and they love us. But they don’t always get what we’re working on. So write this in terms your mom will understand. Then, go back and delete the greeting, and you’ve got your piece. Stop writing for The Reader and The Future Reader. Write for yourself. And your mom. And call her once in a while, she misses you.
  • Pick a different environment: I have two offices. My regular office and my favorite coffee shop. Some weeks see me in one office more than the other. And there are times that being in one place or the other is not conducive to getting work done. So I go to the other office. The change in environment is often enough to jolt me out of my stuckness. But if it doesn’t work — and I can usually feel the torpor coming on — I’ll go somewhere completely different. A different coffee shop, a friend’s office (Tip: Make sure they own the business. Don’t stop by your friend’s place inside the giant corporate building.) The new setting is usually enough to jolt me out of my complacency and get my creative juices flowing again.
  • Write nonsense:I’ve never been a fan of writing exercises to get warmed up. This isn’t running. I’m not going to injure my brain if I don’t write something “creative” before I start real writing. But that doesn’t mean there’s not some validity to just writing complete and utter crap for the first 20 minutes. If you’re stuck on a particular topic, write stream-of-consciousness stuff about your subject, maybe even the piece itself. As you write, do it in an over-the-top voice and style, like Sideshow Mel from The Simpsons. As you do this, you’ll find yourself breaking through the block and starting to write some real material. But don’t delete the crap. Cut-and-paste it into another document, and then go back and read it a couple days later. You may find some nuggets worth keeping.
  • Quit waiting to be inspired: Once you become a professional writer, you don’t have the luxury of having writer’s block. You also don’t have the luxury of “being inspired” or “waiting for the right moment.” Real writers don’t get inspired. Real writers plant their asses in their chairs and start writing. If the words aren’t coming, try one of the other five things I mentioned. If they still aren’t coming, put your head down, and keep writing. They’ll come to you eventually.
    Most professional writers ignore the writer’s block, because they have a job to do, and they do what they need to to get it done. There’s no such thing as an accountant’s block, where the figures just don’t add up. Or a chemist’s block, because they can’t get the formulas right. When you reach this level of writing, the words just come automatically, like breathing and eating. You may have times where your work is better, but as a professional writer, even your “good enough” should be pretty good.

What about you serious writers? How do you break through writer’s block? How do you prevent it? Has anything worked or not worked? And did any of those involve alcohol?

Update: After I wrote this post, I thought of one more method to breaking writer’s block, which I published the following day.

Author :  •  Content Location : Indianapolis, IN  •  Headline : Six Sure-Fire Methods to Break Writer's Block  •  Keywords : writer's block, writing, Moleskine,  • 

5 Changes to Make to Your Blog After Google Panda 3.3

Google Panda 3.3 has caught some people off-guard and made a lot of SEO professionals freak out. After perusing SEOMoz’s discussions on the matter — these are the guys who do SEO for a living — it seems no one really knows what Panda 3.3 has done to their sites. I just know a lot of people aren’t happy about it.

There was one particular change, out of 40, that has everyone freaked out: “Link evaluation: We often use characteristics of links to help us figure out the topic of a linked page. We have changed the way in which we evaluate links; in particular, we are turning off a method of link analysis that we used for several years.

Now, no one knows for sure what it means, but chances are, if you have been relying on a backlinking strategy to increase your search engine ranking, or you’re painfully agonizing over your anchor text’s keywords, that may become a problem for you in a few days or weeks. We’ll have to see.

In Wednesday’s post, I discussed four changes Panda 3.3 is bringing to bloggers.

  • Improvements to freshness: Google can put fresh content in their results more quickly. Newer posts, articles, and pages are found more easily. This means the quicker you are in hopping on a trending topic, the more likely you are to win search.
  • Consolidation of signals for spiking topics: They can see when a new topic is spiking in popularity, and makes it easier to identify in realtime. If you search for breaking news, you’ll be able to find it sooner, and start writing about it.
  • Improved local results: They can more easily detect whether search queries and the results are local to you. If you search for “Topeka plumber,” and you’re sitting in Topeka, they’ll make sure you see those results first.
  • Link evaluation: This is the big one that’s freaking SEOs out.

Based on these four important changes, what kinds of changes can/should you make to your blog to take advantage of the Google Panda 3.3 update, as well as past updates over the last 12 months? These are five long-term changes you need to start making right now, and make as a part of your regular blogging habit.

1. Focus on local content whenever possible.

If you own a local business, or you’re a local businessperson, you need to write about your business in your city whenever possible. If you’re a real estate agent, write posts about real estate in your city. “How to Stage Your Minneapolis Home Before a Showing,” “Five Things To Fix Before Your Next Minneapolis Home Inspection.” Be sure to use the name of the city in the body copy too.

Learn the html schema code for your particular data types, and tag the appropriate content. (More on schemas in a minute).

2. Use the rel=author tag in your Author bio, point it at your Google+ profile.

First, make sure you have a Google+ profile. (There’s plenty of stuff out there about why you should be using it, so I won’t go into that here. Just know that it’s especially important to SEO now.)

Next, make sure that every blog post you write, whether it’s your own or a guest post, links back to the Google+ profile, and uses the “rel=author” tag. Here’s an example:

<a href=”http://bit.ly/xyLk6s” rel=”author”>Erik Deckers</a>

Hint: By shortening your Google+ profile link with Bitly, it gives you another analytics measurement point. If you really want to get creative, use campaign codes with each article you publish or guest publish, and you can see what kind of click-through traffic you’re getting from a post to your profile.

3. Use schemas whenever possible.

Schemas are a new web classification system created by Google, Bing, and Yahoo. Among other things, this is going to help with local search, as well as personal branding, because you can add your city and your name to your blog posts. This will help Google and the other search engines identify you and your town. You’re going to get a boost in local results and a boost on searches for your name.

There are a few hundred schema types, and you’re going to have a hell of a time trying to learn and use them all. In the meantime, there are plugins to use, and you can also identify a few useful schema tags for yourself to use on a regular basis.

For example, if you’re using the PostalAddress schema, to tell Google “this is my local address,” you would write:

<span itemprop=”streetAddress”>5348 Tacoma Ave.</span>
<span itemprop=”addressLocality”>Indianapolis</span>,
<span itemprop=”addressRegion”>IN</span>
<span itemprop=”postalCode”>46220</span>

We’re starting to use schemas here at Pro Blog Service, but we’re still learning the best ways to use it, and are limiting ourselves mostly to the SchemaFeed plugin for WordPress. Suffice to say, schema is a giant, complex system, and by using it only for blog posts, it’s like using a race car to drive down the block. Still, we’re just bloggers, so what do you want?

We’ll have more about using schemas for blogs in a future post. For more information in the meantime, visit Schema.org.

4. Fix your grammar and punctuation errors

One of the changes that Panda has wrought, starting back when it was first introduced was, that it even started looking at grammar and punctuation errors. While Google has not said they are evaluating pages for grammar and punctuation quality, we have discussed in the past how they are looking at user-generated indicators — time on site, bounce rate, click-through rate — to determine the quality of a blog or website. If your page is filled with errors, and visitors don’t like reading what you wrote, they won’t stick around for very long, and Google will determine that your page must not be a good one.

The same is true for the quality of your writing. If you’re a good writer, or even a fairly passable writer, you have nothing to worry about. If your writing has all the quality of a 10,000 word conspiracy theory manifesto that was written at 3 am in someone’s parents’ basement, then you’re going to have problems.

5. Don’t worry so much about anchor text and backlinks

Like I’ve said, no one is sure exactly what Google meant by “we are turning off a method of link analysis that we used for several years.” Some people think it means anchor text is no longer a factor, other people think it means they have devalued backlinks. Google already devalued backlinks when they first released Panda, but others have tested this and found that links still carry some weight.

We do know that Google has been seriously knocking many of these link farms and poor quality sites that did nothing but create thousands upon thousands of backlinks. Any SEO strategies that were built on this tactic are now (or soon will be) on the scrap heap, completely useless.

If you have been knocking yourself out trying to earn backlinks and you agonize over anchor text, you may want to pull back a little on it. Don’t give up on it yet, because until someone knows for sure which indicator has been shut off, it’s still a viable strategy. All we’re saying is don’t give yourself an aneurysm trying to figure out exactly the right keywords and placing all the right backlinks in all the right places.

While these five changes are rather involved, they’re going to be important in the coming months as Google continues to force us to focus more on the quality of our writing and content, and less on the automated SEO strategies that many people have been employing as a way to game the system.

If you’ve already been writing good stuff, and earning your links organically, you’ve got nothing to worry about. You’re good to go. Keep up the good work.

Author :  •  Content Location : Indianapolis, IN  •  Headline : Four Changes to Make to Your Blog After Google Panda 3.3  •  Keywords : Google Panda, SEO, search engine optimization, blogging, schema,  • 

Writers, Your Biggest Competition Isn’t Other Writers, It’s Mediocrity

About 20 years ago, I used to sell high end stereos. Across the street in our small city was another high end stereo store.

The first time their sales manager walked in the door and started talking with our sales manager like they were good friends, I was surprised. After the guy left, I asked my manager why he was so friendly with the competition.

“He’s not the competition,” he said.

“How do you figure?” I asked.

“Because our competition is the Big Box store a few few miles away.”

He explained that our high end stereo store, whose low end components were a $400 Yamaha receiver and a small pair of $300 speakers, appealed to audiophiles and people who could appreciate the quality of a really good stereo system. The store across the street sold different brand names, but equally high quality.

Leaf on a puddle with small water droplets on the leaf

The difference between a great photographer or writer and an acceptable one? Skills, experience, and knowledge.

Big Box, however, sold $179 receivers and giant speakers for $120 a pair. (To put it in perspective, you could walk out with a $12,000 system from our store; the most you could spend at Big Box was about $800.)

They were our real competition, because we had to convince the price shoppers who showed up on a Saturday that there truly was a difference in the sound quality between ours and Big Box’s, and that the bouncy lights on the front of the cheap stereo didn’t actually do anything for the sound quality. (You wouldn’t believe how many people I tried to talk out of the bouncy lights.)

They didn’t hear the difference. They believed a stereo was a stereo, and while, yes, ours was very good, they could get a whole stereo with bouncy lights for a fraction of the price we wanted for an average receiver. Of course, they were disappointed when they got home, and they realized the music just didn’t sound as good as it did in our store.

It’s the same problem we writers face. Too many times, we talk to potential blogging clients who think writing is writing. They’ve found a writer who will work at a fraction of our price — sure they live in another part of the world, and English is their third or fourth language, but, you know, they charge a lot less — or their nephew got an A on his senior English paper, and knows a lot about the Internet, and he’s going to do the whole project for $75 and a Starbucks gift card.

Our biggest competition isn’t other writers, it’s people who think that writing is writing. That stringing coherent sentences together is so easy, a monkey can do it. After all, they reason, we learned it in high school, so how hard can it be?

Recently, I was talking to Paul D’Andrea, a professional photographer friend, who said he faces the same thing. Despite the years of study and practice, and the thousands of dollars of equipment he carts around his biggest competition is not another equally good photographer. It’s the guy with a $200 digital camera or the latest and greatest mobile phone. (Paul took the leaf photo in this post. You can’t do that with a cell phone.)

After all, they reason, you just point and shoot. Don’t cut off the heads, crank up the flash, and hit the little button with your right index finger. How hard can it be?

I may have a decent camera, but I realize that even Paul’s “average” work has a level of mastery I’ll never achieve. If I ever want good photos, I need someone like Paul. And if someone wants good writing, they can’t just hire a college senior and expect expert-level writing.

Unfortunately for writers, while the Internet has made it possible to reach more customers from a wider base, it’s also created a problem for us. Now anyone with a laptop and a rudimentary command of the English language can hang out a shingle and call themselves a writer.

If you want to demonstrate your writing ability, you need high-quality samples, strong testimonials, and be able to demonstrate how your writing has succeeded and benefitted your clients. Be able to measure ROI, sales, and even regular readership. Show search engine placement and rankings. List writing awards. And most importantly, show whether businesses have made money by working with you.

Look, anyone can take pictures with even the crappiest cameras. Anyone can write copy with a laptop and an 8th grade education. That doesn’t mean it’s any good. Sadly, it also doesn’t mean that people will recognize its lack of quality either.

It’s going to take some work on your part, writers and photographers, to educate your potential clients as to why all writing isn’t the same, why your work is better than everyone else’s, and why you’re worth the higher price tag.

Photo credit: Paul D’Andrea (Flickr)

Author :  •  Content Location : Indianapolis, IN  •  Headline : Writers, Your Biggest Competition Isn't Other Writers, It's Mediocrity  •  Keywords : writing, blog writing, writers, photography  • 

Five Steps for New Pro Athletes to Establish Their Personal Brand

Professional athletes may have one of the easiest times in their personal branding, but they need to take advantage of it, if they want to leverage their name, their skills, and the draw that comes from being on a pro team.

However, unless sportscasters on ESPN are talking about you going first or second in the draft, you’ve got an uphill battle to fight.

I was recently working with a young pro athlete who is still in the early stages of his career, and is starting to build his personal brand in the community. That’s smart. This is the right time to do it, and he’s starting at just the right time. But like most young athletes, you don’t have your own publicist or agent who can take care of these things for you. Or you have a team publicist who can lend you a hand, but you’ll end up doing most of this yourself.

These are the first five steps any new professional athlete, regardless of sport, team, or league, should take to grow their own personal brand.

1. Get a photo of you in action.

Whether it’s you on the court, the field, the track, or wherever — practicing or playing — get a photo of you “at the office.” You already want to be known for your particular sport, so make sure you make it part of your personal brand by making it your avatar on all your social networks. If you’re playing on a team, ask your team publicist for one. If you don’t have one, hire a professional photographer to help you out.

Make sure you get a good shot that lets people know it’s you — your uniform number, your face, or if you’re a race car driver, your car. (And frankly, if you can get a shot with you and your team’s marquis player in it — assuming that’s not already you — that’s even better.)

Speedy Dan Clarke

Speedy Dan Clarke

2. Be active on Twitter

Dan Clarke (@SpeedyDanClarke is an open wheel (IndyCar) and NASCAR truck racer in Indianapolis. He is constantly using Twitter to talk with fans who are following him (and who he’s following back), and to promote the different events where he’ll be driving. Whether it’s a race, a test, or even a course he’s trying out, Dan keeps his fans abreast of what he’s up to. The upside of this is that if he can continue to build his network of fans, he’s more likely to win sponsors so he has a ride this year, because he can show them his legions of loyal fans. Just like a book publisher who is interested in self-published authors who have already sold a lot of books, a sponsor would be interested in an athlete who can bring a lot of fans along with him or her.

3. Set up a Facebook PAGE

Not a profile. A profile is your personal page. That’s how you’re going to talk to family and friends. But you’ll want to keep your fans a healthy distance away, so set your Facebook profile to a pseudonym (e.g. use your first name and your mom’s maiden name) so only your friends can find you.

Your Facebook page is like a public profile, where you can interact with fans, but they can’t see the stuff you’re talking about with family. Be sure to communicate with your fans on a regular basis, so they can feel like you’re involved with them, but they’re not personally involved.

4. Establish a Wikipedia page.

As an athlete, you’re more likely to get a Wikipedia page accepted by the editors of Wikipedia than non-athletes will. Ask your team publicist to help you start it. Be sure they understand the rules of Wikipedia before you start the page: completely objective language. The copy needs to be written like a real encyclopedia. That means “really boring.” In other words, they can’t sound like the player profiles in the program.

5. Start a blog

A lot of people roll their eyes at this, because they hate writing, but a blog may be one of the most important personal branding tools you have. You need a blog as a place for people to find more information about you. Remember, you’re in this not only so you can become famous, but so sponsors can find you. So people who want to pay you a few thousand dollars to speak to their group can find you. So fans who want to learn more can find you.

Your best bet — hire a social media consultant for help on this — is to do the following:

  1. Buy your name as a domain name from GoDaddy or Domains.com. If you can’t get your name, get your name and your uniform number: DallasClark44.com, for example.
  2. Set up a free blog at WordPress.com. Better yet, get your social media person to set up a WordPress blog on an external server. (If you’re not sure what I’m talking about, just tell your social media person, “Erik says I need a self-hosted WordPress blog.” If they don’t know what that is, they’re not the ones to help you. Find someone who knows how to create WordPress blogs.
  3. Point your domain at your WordPress blog. Put this domain on your card (see #6) and on any information you share with people. Remember, you want to drive traffic here — Twitter, your Facebook page, and any other networks are all used to drive traffic here.
  4. Pick up the book Corporate Blogging For Dummies, and start writing about things in your professional life: training, practice, games/matches. Be sure to include photos and videos.

6. Create a Player Card

Some teams do this for their players who make a lot of public appearances. They create player cards that look like Topps baseball cards, which they sign and hand out to kids whenever they appear in public. If you’re not in one of those leagues, consider creating your own player card. Hire a graphic designer, hand them a few baseball cards, and ask them to recreate that. Put your social media properties on the back with your stats and very short bio.

While your card is not going to be a collector’s item that is as eagerly sought as a Johnny Bench rookie card, it’s going to be something that helps people remember who you are, and even how to get ahold of you later.

Author :  •  Content Location : Indianapolis, IN  •  Headline : Five Steps for New Professional Athletes to Establish Their Personal Brand  •  Keywords : personal branding, social media, reputation management, professional athletes  • 

How to Write, for the 21st Century

David Ogilvy was a master advertiser. He was a big proponent of “give away the good stuff,” writing an entire monograph on how to do automobile advertising, and then giving it away to all the automakers in the United States.

He was also an ardent proponent of quality writing. So I was very interested to stumble upon Shaun Usher’s Lists of Note blog, with Ogilvy’s list of How to Write.

David Ogilvy

David Ogilvy

Woolly minded people write woolly memos, woolly letters and woolly speeches. Good writing is not a natural gift. You have to learn to write well. Here are 10 hints:

1. Read the Roman-Raphaelson book on writing*. Read it three times.
2. Write the way you talk. Naturally.
3. Use short words, short sentences and short paragraphs.
4. Never use jargon words like reconceptualize, demassification, attitudinally, judgmentally. They are hallmarks of a pretentious ass.
5. Never write more than two pages on any subject.
6. Check your quotations.
7. Never send a letter or a memo on the day you write it. Read it aloud the next morning—and then edit it.
8. If it is something important, get a colleague to improve it.
9. Before you send your letter or your memo, make sure it is crystal clear what you want the recipient to do.
10. If you want ACTION, don’t write. Go and tell the guy what you want.

Writing for the 21st Century

Having never seen Ogilvy’s list before, I was very excited to see that some of the same writing rules I’ve been teaching are the ones that he espoused. Like a confirmation that I was doing it right. It also made me rethink some of what I’ve been telling people, and forced me to crystallize my thoughts on the matter.

So, if I may be permitted to stand on the shoulders of giants, here are my 10 hints for writers and bloggers in the 21st century.

  1. Read Stephen King’s book On Writing. Also Bird by Bird
    by Annie Lamott and The War of Art by Steven Pressfield.
  2. Avoid adverbs. Use descriptive verbs, don’t describe the verbs.
  3. Still use short words, short sentences, short paragraphs. Big words don’t make you sound smart. Being accessible to many readers makes you sound smart.
  4. Write visually. Use metaphors, and if you have to, similes.
  5. Write intentionally. Practice your writing whenever you can, whether it’s a new blog post or an email.
  6. Never write more than 1,000 words on any subject. No one wants to read that much, unless they’re following the #longreads hashtag.
  7. Read more than you write. Don’t just read books in your industry, read fiction, history, and biographies. Especially fiction.
  8. Never publish anything important the day you write it. Let it sit for at least 24 hours before you edit it again.
  9. Agonize over word choice. Don’t just spit out the first words that come into your head. Choose the best ones for maximum impact.
  10. Don’t wait for inspiration. If you only wait until the “right moment,” you’re not going to have many of them. The right moment will come when you’re already busy, or when you’ve got the time, you won’t be inspired. Schedule a regular writing time, either every day or a few times a week.
Author :  •  Content Location : Indianapolis, IN  •  Headline : How to Write, for the 21st Century  •  Keywords : write, writing, David Ogilvy  • 

5 Ways to Deal With Jerky Comments on Your Blog

Sometimes you get jerky comments on your blog. Not just people disagreeing with you, but people who are being out and out A-holes. These are the people who leave snide, snarky, and mean-spirited comments on your blog, often cowering behind an anonymous handle.

How do you deal with those, especially if you’re a new blogger or have a corporate blog, and you’re just not used to seeing this kind of stuff?

1) Take it personally.

Yes, I know we’re not SUPPOSED to take it personally, and everyone who tells you this has either never had it happen to them, has grown immune to it, or is lying to you about sobbing uncontrollably in the bathroom after someone pointed out a grammatical error in their post last week.

You will feel bad. You will get your feelings hurt. I completely understand it, so give yourself time to feel that. Afterward, remind yourself you’re better than they are, and the other person is just envious of your life, because hanging out in their mom’s basement in their Star Trek uniform doesn’t seem as glamorous as it did 10 years ago when they first started working at Burger King.

2) See if you can you learn anything from it.

Sometimes a mean or abrupt comment may have something to teach you. Maybe they said you can’t spell. Maybe they said you were being short-sighted about your ideas. Maybe they said your work was derivative and sounded an awful lot like someone else’s work. It may hurt, but it may also be a small hint that maybe you should work more on your spelling, think out your ideas better, or develop your own style or voice.

If you can learn something, great. Keep going through these steps. If there’s nothing useful in it whatsoever — and that includes printing it out and using it to soak up where your dog just puked on the rug — then, keep going through these steps.

3) Don’t respond.

There are trolls on the Internet. They get their jollies from saying mean and spiteful things to people because their lives are so pitiful and joyless that this is the only way they feel better about themselves. They’re still just bitter that they didn’t get that promotion to assistant night manager after 10 hard years, and they want to bring people down to their own level.

They figure if they can get you to respond, they’re somehow accomplishing something, and they feel better about themselves in a way that only trolls can. So don’t respond, don’t give them the satisfaction, and keep telling yourself you’re better than that.

4) Delete the comment.

There is no rule that says you have to leave a comment up on the blog, especially if the other person is being an A-hole. This is your blog to do with what you want. There are no blog comment rules other than your own, and no expectations that you leave up something you don’t want to. It’s not censorship to delete negative comments — it’s only censorship if the government deletes it — it’s you keeping your house looking the way you want to. You wouldn’t let an obnoxious jerk come to your house and sully up your living room. So you don’t need to let them come in and stink up your blog either.

If people want to be A-holes, let them continue to clog the comments section of their local newspaper. You only want people who can be supportive, or at least constructively critical. Delete away and don’t feel bad about it at all. If necessary, block the users from leaving comments.

5) Read all your good comments.

Sometimes, after you’ve been hammered, you need a pick me up. (Just please don’t go to Facebook or Twitter and ask for prayers and hugs.) Go look at your past comments where people have said some great stuff about you. You should be able to access your comments page from your blog’s admin dashboard. When you get slimed by an A-troll, after you delete their muck, go read all the awesome stuff people have said about you to cheer yourself up. Or go read your LinkedIn recommendations. Or, if you don’t have many of those yet, go to Facebook and Twitter and ask for prayers and hugs.

Yes, there are people who like being jerks and trolls. They do it on purpose, just so they can be hurtful to someone else. They want to be mean, and don’t have anything better to do, so they leave nasty comments on other people’s blogs. But occasionally, you’ll get a comment from someone with poor tact, but who actually means well. Learn to separate the people with communication issues from the actual trolls, and deal with them as you see fit.

It’s your blog, and you’re free to keep whatever content and comments on there you would like. Save yourself the headache and the heartache, and delete anything from anyone who pisses you off.

Author :  •  Content Location : Indianapolis, IN  •  Headline : 5 Ways to Deal With Jerky Comments on Your Blog  •  Keywords : blogging, comments, trolls  • 

Three Social Media Marketing Secrets to Promoting Food

Being a B2C brand on Twitter can be hard, because the B2B world seems better suited for it.

A potential client in your niche has a question, you answer it. You identified that client because she used particular keywords, which you searched for. Or you identified her through her Twitter bio or LinkedIn profile, and found that she was in your industry. Since there are only thousands of people in that niche — and not millions, like in the B2C world — they’re easier to find, connect with, and keep up with.

But what if you’re managing the social media account for a major food brand?

The traditional reaction is to view this as another advertising channel. Maybe you think it’s an even better advertising channel, because it’s free.

However, advertising on Twitter is just like a commercial-only TV station — no one will want to watch, since no one is producing anything useful or interesting. So, telling people over and over that they can get your product “for 20% off this Friday only!” doesn’t do a thing for them. That’s not effective social media marketing. It’s shouting. No one likes being shouted at. People are either going to unfollow you, or worse, spam block you. (Get enough of those, and Twitter will suspend your account.)

Roast Duck from Great British Chefs on Flickr

Roast Duck

So what can you do? You could try posting recipe suggestions and links to recipes on your blog, but after a while that gets a little repetitive, and people will start to tune you out. You can also do a search for your food item, and retweet the people who are mentioning your product or item, but that’s not really a conversation. (Remember, social media marketing is about interacting with customers and building relationships, not about broadcasting.)

Here are three other social media marketing tactics to try:

1. Create Buyer Profiles, and Find People Who Fit Them

Maple Leaf Farms in Milford, Indiana is the largest duck producer in North America (and a former consulting client from a long time ago). And as a food producer, their market is, well, everyone. Everyone eats food, therefore, they should market to everyone, right?

Wrong.

Not everyone buys food, and not everyone eats meat. So right there we already have groups of people we can eliminate — vegans, children, and teenagers.

If I were running Maple Leaf’s account, I would start focusing on the following types of people, because they are the people most likely to buy duck:

  • Professional Chefs — This has always been a target market for Maple Leaf Farms.
  • Amateur Chefs and Foodies – They lo-o-o-o-o-ove unusual food. And as big as the world’s duck consumption is, it’s still considered a gourmet item by a lot of people in this country, so foodies will love this.
  • Moms, but especially stay-at-home moms — Duck is nutritious and healthy (most of the fat is in the skin, not the meat). And since women make most of the food buying decisions in this country, they’re the natural target to reach. I also specified stay-at-home moms, because many of them self-identify as such on Twitter, often with the #SAHM hashtag in the bio. While you’re at it, look for single dads. They’re a smaller market, but they also make all their buying decisions at home.
  • Organic Food Enthusiasts — There are no hormones in duck or poultry of any kind, so organic foodies may be a little more interested in duck for that reason.

In most cases, most of these people will have something about these interest, vocations/avocations in their Twitter bio. Go to Twellow.com and do a search for each of these groups via the keyword search tool, then follow those folks.

2. Create Lists of Profiles, Interact Directly with Those People

Twitter lets you create lists of people and you can drop people in any of those lists. Maple Leaf can create those lists, and then monitor them on TweetDeck or HootSuite. I still recommend TweetDeck, because those columns automatically update on my desktop, rather than having to refresh my screen whenever new tweets pop up.

Then, start talking to these people about the issues that they care about, especially — but not solely — if they relate to food. If you’re a parent, and they’re talking about parenting, talk with them. If they’re talking about marathon running, and you’re a marathoner, talk with them. If they have a question about where to go for dinner when they’re visiting a new city, and you’ve been there, make the recommendation. Build relationships with these people and get to know them. As they get to know you, they’ll be more willing to try the products you sell (without you ever pimping the products to them).

3. Reach out to influential bloggers

There are outstanding foodie bloggers, chef bloggers, mommy bloggers, dad bloggers, organic food bloggers who all have hundreds of thousands of readers among them. Give them a proper email pitch, not a mass email sent to hundreds of bloggers at once.

Ask the most influential of them to review your product, whether it’s through a free sample plus an extra coupon to give away to readers, or a free dinner at a local restaurant that serves duck, or whatever seems to be the most cost effective. Whatever you choose, the most important thing is that you treat the bloggers as individuals, and don’t mass email them. That will backfire, and get them talking about you, but not in the way you want them to.

These are the first steps I would take if I were in charge of the social media marketing program at a food manufacturer. Don’t try to be something to everyone; identify a few niches and appeal to them first. As you gain success, expand your reach to more people within the niches, as well as any other likely target markets.

 

My book, No Bullshit Social Media: The All-Business, No-Hype Guide to Social Media Marketing (affiliate link), which I wrote with Jason Falls, is available at Amazon.com, as well as at Barnes & Noble and Books-A-Million. It’s also available for Nook, Kindle, and other e-readers.

Photo credit: Great British Chefs (Flickr)

Author :  •  Content Location : Indianapolis, IN  •  Headline : Three Social Media Marketing Secrets to Promoting Food  •  Keywords : social media marketing, blogging, Twitter, food, B2B, B2C  • 

Attorneys Should Have Their Own Blog Content, Not Syndicated Content

Attorneys need to approach the use of syndicated blog content with care. Many times, syndicated posts are written as a one-size-fits-all approach, and you can make tweaks and changes as needed. But what if you don’t have time, or don’t know how, to make the changes? What problems could you see if you relied on syndicated content?

Here are three reasons we think attorneys should have their own blogs with their own content, instead of relying on syndicated content.

1. Syndicated content does not perform well in search.

If you buy a copy-and-paste content service, chances are it’s not going to be picked up by the search engines. That’s because Google has a “no duplicate content” rule they follow, meaning they don’t want to see a lot of websites using the same content over and over.

You may hear this described as the duplicate content penalty, but it’s not a penalty. Rather, Google just does not index the content. The Google bots see it and say, “we already saw this back at another website, so we’ll ignore this one.”

One of the primary reasons to have a blog is to rank high on the search engines, and it doesn’t make sense to pay for syndicated content if it’s not going to help you rank in the first place.

(That’s not to say that all content syndicates do this. The better ones don’t. The cheaper ones, not so much.)

2. You can localize your content.

Google is paying a lot more attention to local search, because they’re delivering local search results to their users. Check it out. Go to Google, and do a search for “Italian restaurant.” The results you’ll see will be for the city where you perform the search. That’s because Google can see where you are, and it wants to deliver the results you’ll be most interested in. If you’re in St. Louis, Google assumes you don’t care about Italian restaurants in Jacksonville, Florida, so they deliver the results you’re most likely to be interested in.

To that end, it’s more helpful to write localized articles about your areas of specialty and include your city or geographic practice area in things like the headline and body copy, so Google will know where they should have you listed.

  • Five Things to Look For In An Indianapolis Personal Injury Attorney
  • When Does a Startup Need a Chicago Intellectual Property Attorney?
  • Should I Hire a Florida Attorney to Plan My Estate?

You need to do this so when a potential client does a search online for an attorney, they find your page. Google is not going to return the best-optimized pages around the country. It’s going to show them the results from the pages in their city and/or state. If your site is properly optimized, clients will find you, not your competition.

3. Your Content Can Fit Your Readers’ Style

Syndicated blog content is written one way, and it may not be your style. But, you paid for it, so you might as well use it, right?

Wrong.

If you’re paying for it, you’re presenting your image in a style that doesn’t quite fit with you, or more importantly, may not appeal to your readers.

It’s important that you communicate with your readers in the way they want to be communicated with. And since you know your clients the best, you can best dictate the kinds of topics they want to read, the style, language, and even readability of the posts. You should even be able to decide the best keywords to write about that week or month.

Since you know your readers best, you need to create content that they will find and read, which will ultimately lead to them calling you when they need you.

Whether you write your own blog posts 2 – 3 times a week, or work with a ghost blogging service (which we recommend, given your hourly billing rates; otherwise, blogging will end up being your lowest priority), you need to have content that is geared toward your style, your geographic region, your clients, and can help you win search for your niche and your keywords.

Author :  •  Content Location : Indianapolis, IN  •  Copyright Year : 2012  •  Headline : Why Attorneys Should Have Their Own Blog Content Instead of Syndicated Content  •  Keywords : blog content, business blogging, corporate blogging, legal blogging, attorney, lawyer  •