I had the chance to be interviewed by Peter Clayton, producer/host of TotalPicture Radio, for his Online Strategy Channel podcast about No Bullshit Social Media. I met Peter, and spoke with him for several minutes at BlogWorld New York in June. It was at a party Pearson threw for its authors. So I was there, my No Bullshit Social Media co-author Jason Falls was there, as was our favorite editor, Katherine Bull, as were several other authors and potential authors.
I tell you, I felt like a real writer that night, boy. When people walk around handing you drinks and little deep-fried tacos while you talk about books in a New York bar, that’s when you truly feel like a writer.
(We also got to hear a young lady, one of the waitresses, sing opera that night. She was awesome.)
During our interview, Peter and I chatted about why businesses are afraid of using social media, why they need to consider social media marketing as one of their best options for it, and how companies need to rethink their attitudes toward not only social media, but how they need to change their entire mindset to be ready for the 21st century.
Peter was kind enough to share the mp3 of our interview, which you can listen to here. (Sorry, no opera.)
One important issue Peter and I discussed is that if you trust your employees to answer your phones, give sales and marketing presentations, receive and count your money (and not steal it), and to pay the people who work for you, but you don’t trust your employees to use social media without being struck stupid and unproductive, then you don’t have an employee problem. You have a management problem.
We also talked about how we can monitor social media marketing efforts, and determine their ROI, even while marketers are still struggling with how to accurately measure the results from billboards, TV commercials, and newspaper ads.